Both stuck in bootloop Mark: Philips Model: 32pht4100/12 Chassis (main board, components): main board 715G6947-M01-000-004T Thank you guys and wish you all the best It is TPN15.1E LA chassis. Update firmware Procedure: 1. Format an USB memory stick (max 2GB) using the FAT file system. 2. Copy firmware update files ("u-boot"; "u-loader" and "PHP_2K15_EU_CTV_autorun.upg") into the root directory of the USB memory stick. 3. Insert USB memory stick. 4. Press and hold the joystick on the backside of the set pressed and in the meanwhile plug in the set. Wait for 10 seconds until the LED on the TV starts blinking Release the key on the TV After about 2 minutes, the LED will stop blinking and will go off Remove the stick from the USB plug Remove the TV from the wall outlet Reconnect the TV to the outlet and it must start If it does not start, the above process needs to be restored Remarks - If the method does not work, try with another stick and formatted FAT or FAT32, always testing the above process