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Controller Option

KR C4 DeviceNet
Configuration
For KUKA System Software 8.2

Issued: 09.05.2012

Version: KR C4 DeviceNet KSS 8.2 V3 en

KUKA Roboter GmbH

KR C4 DeviceNet

© Copyright 2012
KUKA Roboter GmbH
Zugspitzstraße 140
D-86165 Augsburg
Germany

This documentation or excerpts therefrom may not be reproduced or disclosed to third parties without
the express permission of KUKA Roboter GmbH.
Other functions not described in this documentation may be operable in the controller. The user has
no claims to these functions, however, in the case of a replacement or service work.
We have checked the content of this documentation for conformity with the hardware and software
described. Nevertheless, discrepancies cannot be precluded, for which reason we are not able to
guarantee total conformity. The information in this documentation is checked on a regular basis, however, and necessary corrections will be incorporated in the subsequent edition.
Subject to technical alterations without an effect on the function.
Translation of the original documentation
KIM-PS5-DOC

Publication:
Bookstructure:

KR C4 DeviceNet KSS 8.2 V1.1

Version:

2 / 41

Pub KR C4 DeviceNet KSS 8.2 en
KR C4 DeviceNet KSS 8.2 V3 en

Issued: 09.05.2012 Version: KR C4 DeviceNet KSS 8.2 V3 en

Contents

Contents
1

Introduction ..................................................................................................

5

1.1

Target group ..............................................................................................................

5

1.2

Industrial robot documentation ...................................................................................

5

1.3

Representation of warnings and notes ......................................................................

5

1.4

Terms used ................................................................................................................

6

2

Product description .....................................................................................

7

3

Safety ............................................................................................................

9

4

Start-up and recommissioning ...................................................................

11

4.1

Routing the data cables .............................................................................................

11

5

Configuration ...............................................................................................

13

5.1

Overview ....................................................................................................................

13

5.2

Preparing device description files ..............................................................................

13

5.3

Configuring the bus with WorkVisual .........................................................................

13

Configuring the DeviceNet master ........................................................................

13

5.3.2

Configuring the DeviceNet slave ..........................................................................

15

5.3.3

Gateway settings ................................................................................................

16

5.3.3

Device settings .....................................................................................................

17

5.3.4

Example of a bus configuration ............................................................................

19

Setting the device address in WorkVisual ..................................................................

20

Slave settings ......................................................................................................

20

Operation ......................................................................................................

21

5.3.1

5.4
5.4.1

6
6.1

Coupling/decoupling devices .....................................................................................

21

6.2

Executing queries / changes ......................................................................................

22

6.2.1

Polling the I/O status of the gateway module .......................................................

22

6.2.2

Polling the I/O status of the gateway module and status of SYS-X44 ..................

23

6.2.3

Polling whether a device is optionally present on system start .............................

23

6.2.4

Polling whether a device is activated or deactivated ............................................

23

6.2.5

Polling whether a device has an error state ..........................................................

23

6.2.6

Polling the number of devices with errors .............................................................

24

6.2.7

Polling the number of configured devices .............................................................

24

6.2.8

Polling the timeout time for device activation ........................................................

24

6.2.9

Polling whether Quick Connect is enabled or disabled .........................................

24

6.2.10

Changing the timeout time for device activation ...................................................

24

7

Diagnosis .....................................................................................................

27

7.1

Displaying diagnostic data .........................................................................................

27

7.1.1

EtherCat I/O driver (ECatIODriver) .......................................................................

27

7.1.2

DeviceNet master gateway (SYS-X44_DN-Master1) ...........................................

27

7.1.3

DeviceNet slave gateway (SYS-X44_DN-Slave1) ................................................

27

8

Messages .....................................................................................................

29

9

KUKA Service ..............................................................................................

31

9.1

Requesting support ....................................................................................................

31

9.2

KUKA Customer Support ...........................................................................................

31

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KR C4 DeviceNet

Index .............................................................................................................

4 / 41

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1 Introduction

1

Introduction

1.1

Target group
This documentation is aimed at users with the following knowledge and skills:



Advanced knowledge of the robot controller system



Advanced knowledge of field buses



1.2

Advanced KRL programming skills

Knowledge of WorkVisual

Industrial robot documentation
The industrial robot documentation consists of the following parts:


Documentation for the manipulator



Documentation for the robot controller



Operating and programming instructions for the KUKA System Software



Documentation relating to options and accessories



Parts catalog on storage medium

Each of these sets of instructions is a separate document.

1.3
Safety

Representation of warnings and notes
These warnings are relevant to safety and must be observed.
These warnings mean that it is certain or highly probable
that death or severe physical injury will occur, if no precautions are taken.
These warnings mean that death or severe physical injury may occur, if no precautions are taken.
These warnings mean that minor physical injuries may
occur, if no precautions are taken.
These warnings mean that damage to property may occur, if no precautions are taken.
These warnings contain references to safety-relevant information or
general safety measures. These warnings do not refer to individual
hazards or individual precautionary measures.

Notes

These hints serve to make your work easier or contain references to further
information.
Tip to make your work easier or reference to further information.

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KR C4 DeviceNet

1.4

Terms used
Term

Controller Area Network

PLC

6 / 41

Description

CAN

Programmable logic controller

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2 Product description

2

Product description
DeviceNet is a CAN-based field bus and is primarily used in automation technology. Data exchange is carried out on a master-slave basis.
KR C4 DeviceNet supports the following device classes / functions:


Quick Connect



Hardware
variants

DeviceNet IO (cyclical communication)



Devices on which the device address can be set via the hardware (e.g.
DIP switches)

For the KR C4 there are 3 different hardware variants of DeviceNet:


DeviceNet master – EtherCAT



DeviceNet slave – EtherCAT



DeviceNet master/slave – EtherCAT

DeviceNet is available for KUKA System Software Version 8.2.15 or higher.
Compatibility

KR C4 DeviceNet is compatible with the following field buses:



Restrictions

KR C4 EtherNet/IP 1.0
KR C4 EtherCAT

A maximum of one DeviceNet master gateway and one DeviceNet slave gateway may be used in the KUKA Extension Bus SYS-X44.
The following device classes / functions are not supported, for example:



Devices whose MAC-ID is set using software



Configuration
software

Explicit Messaging (acyclic communication)
Devices which can only be put into operation with a device description file

DeviceNet is configured on a laptop or PC. The following software is required
for configuration:


WorkVisual 2.3 or higher
The requirements for installation of WorkVisual are contained in the
WorkVisual documentation.



Device types

With use of a higher-level controller, the corresponding configuration software from the manufacturer of the higher-level controller is also required.

The following device types are used with DeviceNet:


Master: A higher-level controller that controls all the components of a system.



Slave: A field device subordinated to a master. A slave consists of a number of modules and submodules. A slave will also be referred to as the device in this document.

The 2 device types have relationships for transferring configuration data and
process data.
A physical device, e.g. the robot controller, can be a master and/or a slave.
The configuration of communication relationships is carried out solely in the
master.
Interfaces

Depending on the variant, different interfaces are available on the KR C4:


DeviceNet master: interface X14A/X14B



DeviceNet slave: interface X14C/X14D



DeviceNet master/slave: interface X14A/X14B/X14C

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KR C4 DeviceNet

The connector pin allocations can be found in the documentation “Optional Interfaces”.

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3 Safety

3

Safety
This documentation contains safety instructions which refer specifically to the
product described here. The fundamental safety information for the industrial
robot can be found in the “Safety” chapter of the operating or assembly instructions for the robot controller.
The “Safety” chapter in the operating instructions or assembly instructions of the robot controller must be observed. Death to persons, severe physical injuries or considerable damage
to property may otherwise result.

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KR C4 DeviceNet

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4 Start-up and recommissioning

4

Start-up and recommissioning

4.1

Routing the data cables
The DeviceNet devices are connected in parallel, i.e. with short drop lines. To
avoid reflections, the bus must be fitted at each end with a 120-ohm (or 121ohm) terminator.
The cable length must be adapted to the baud rate:
Baud rate

Cable length

500 kbit/s

& lt; 100 m

250 kbit/s

& lt; 250 m

125 kbit/s

& lt; 500 m

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5 Configuration

5

Configuration

5.1

Overview
Step
1

Description
Configure the higher-level controller with the manufacturer’s
configuration software.
Note: This step only needs to be carried out if a higher-level
controller is being used.

2

Prepare device description files.
( & gt; & gt; & gt; 5.2 " Preparing device description files " Page 13)

3

Configure DeviceNet.
( & gt; & gt; & gt; 5.3 " Configuring the bus with WorkVisual " Page 13)

4

Set the device address in WorkVisual.
( & gt; & gt; & gt; 5.4 " Setting the device address in WorkVisual "
Page 20)

5

Map the inputs and outputs in WorkVisual.

6

Transfer the bus configuration from WorkVisual to the robot
controller.

Information about procedures in WorkVisual is contained in the
WorkVisual documentation. Information about procedures in the configuration software from the manufacturer of the higher-level controller can be found in the documentation for this configuration software.

5.2

Preparing device description files
For configuration, WorkVisual requires the device description files of the bus
coupler and the master or slave gateway. The device description files must be
obtained from the manufacturer, Beckhoff.
There is no project open.

Precondition



Procedure

1. Select the menu sequence File & gt; Import / Export.
The Import/Export Wizard window is opened.
2. Select Import device description file and click on Next & gt; .
3. Click on Browse… and specify a directory.
4. Select the file format EtherCAT ESI.
5. Select the file and click on Open.
6. Confirm with Next & gt; .
A list is displayed of the devices that are to be imported.
7. Click on Finish.
The devices are imported.
8. Close the Import/Export Wizard window.

5.3

Configuring the bus with WorkVisual

5.3.1

Configuring the DeviceNet master

Precondition



A robot controller has been added and set as active.

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KR C4 DeviceNet

Procedure

1. Expand the tree structure of the robot controller on the Hardware tab in
the Project structure window.
2. Right-click on Bus structure and select Add… from the context menu.
3. A window opens. Select the entry KUKA Extension Bus (SYS-X44) and
confirm with OK. The entry is inserted in the tree structure.
4. Open the tree structure as far as possible. Right-click on EtherCAT and
select Add… from the context menu.
5. A window opens. Select the bus coupler EK1100 EtherCAT-Koppler (2A
E-Bus) and confirm with OK. The bus coupler is inserted in the tree structure.
6. Open the tree structure as far as possible. Right-click on EBus and select
Add… from the context menu.
7. A window opens. Select the DeviceNet master gateway EL6752 DeviceNet Master and confirm with OK. The gateway is inserted in the tree
structure.
8. Right-click on the master gateway and select Settings… from the context
menu.
9. A window opens. Select the Gateway settings tab.
10. Fill out the following boxes:


MacId; Enable Quick Connect; Baud rate

( & gt; & gt; & gt; 5.3.3 " Gateway settings " Page 16)
As long as the settings of the DeviceNet master gateway are open, it
is not possible to add or remove devices.
If the baud rate of the DeviceNet master is altered by an existing project, the DeviceNet master must be briefly deenergized following project deployment.
11. Save the settings by selecting OK.
12. Open the tree structure as far as possible. Right-click on DeviceNet IO
and select Add… from the context menu.
13. A window opens with a list of devices. Select the DeviceNet device used
and confirm with OK. The device is inserted in the tree structure.
The inserted device must correspond to the actual device used in reality. Substantial damage to property may
otherwise result.
14. Repeat steps 12 to 13 to add further devices.
15. Right-click on the device in the tree structure and select Settings… from
the context menu.
16. A window opens with device settings. Various checks can be activated in
the Device Type Check tab. In the Connection configuration tab, select
the communication type for I/O data and enter the number of inputs and
outputs.
( & gt; & gt; & gt; 5.3.3 " Device settings " Page 17)
We recommend using the communication type Polled.

17. If necessary, repeat steps 15 to 16 for further devices.
18. Save the device settings by selecting OK.

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5 Configuration

5.3.2

Configuring the DeviceNet slave
A robot controller has been added and set as active.

Precondition



Procedure

1. Expand the tree structure of the robot controller on the Hardware tab in
the Project structure window.


If no DeviceNet master has been configured: Continue with step 2.



If a DeviceNet master has been configured: Continue with step 6.

2. Right-click on Bus structure and select Add… from the context menu.
3. A window opens. Select the entry KUKA Extension Bus (SYS-X44) and
confirm with OK. The entry is inserted in the tree structure.
4. Open the tree structure as far as possible. Right-click on EtherCAT and
select Add… from the context menu.
5. A window opens. Select the bus coupler EK1100 EtherCAT-Koppler (2A
E-Bus) and confirm with OK. The bus coupler is inserted in the tree structure.
6. Right-click on EBus and select Add… from the context menu.
7. A window opens. Select the DeviceNet slave gateway EL6752-0010 DeviceNet Slave and confirm with OK. The gateway is inserted in the tree
structure.
8. Right-click on the DeviceNet slave gateway and select Settings… from
the context menu.
9. A window opens. Select the Gateway settings tab.
10. Fill out the following boxes:


MacId; Enable Quick Connect; Baud rate

( & gt; & gt; & gt; 5.3.3 " Gateway settings " Page 16)
11. Save the settings by selecting OK.
12. Open the tree structure as far as possible. Under the DeviceNet slave
gateway, right-click on DeviceNet IO and select Add… from the context
menu.
13. A window opens. Select the DeviceNet slave Generic DeviceNet Device
and confirm with OK. The DeviceNet slave is inserted in the tree structure.
14. Right-click on the slave in the tree structure and select Settings… from
the context menu.
15. A window opens with device settings. Various checks can be activated in
the Device Type Check tab. In the Connection configuration tab, select
the communication type for I/O data and enter the number of inputs and
outputs.
( & gt; & gt; & gt; 5.3.3 " Device settings " Page 17)
We recommend using the communication type Polled.

16. Save the device settings by selecting OK.

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KR C4 DeviceNet

5.3.3

Gateway settings

Fig. 5-1: “Gateway settings” tab
The default settings can be retained for those boxes which are not described
here.
Box

Description

MacId

Enter the address of the gateway.


0 … 63

Enable Quick Connect



Enabled: Quick Connect is used.



Disabled: Quick Connect is not used.

Baud rate

Select the baud rate.


125 k: for a cable length of & lt; 500 m.



250 k: for a cable length of & lt; 250 m.



500 k: for a cable length of & lt; 100 m.

Note: When configuring the DeviceNet slave, set
the same baudrate in this box as is set in the
configuration of the corresponding master.

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5 Configuration

5.3.3

Device settings

Fig. 5-2: “Device Type Check” tab
Box

Description

Check Vendor ID



Activated: The vendor ID is checked when
the system is started. Enter the vendor ID in
the input box.



Deactivated: The vendor ID is not checked.



Activated: The device type is checked when
the system is started. Enter the device type in
the input box.



Deactivated: The device type is not checked.



Activated: The product code is checked
when the system is started. Enter the product
code in the input box.



Deactivated: The product code is not
checked.



Activated: The major revision is checked
when the system is started. Enter the major
revision in the input box.



Deactivated: The major revision is not
checked.

Check Device Type

Check Product Code

Check Major Revision

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KR C4 DeviceNet

Fig. 5-3: “Connection Configuration” tab
The default settings ( & gt; & gt; & gt; Fig. 5-3 ) can be retained for those boxes which are
not described here.
Box

Description

Polled

Communication type for the input and output
data
The master cyclically sends the output data to
the assigned devices and receives the input data
in the answer message.

Produced

Number of inputs
The check box is deactivated by default.

Consumed

Number of outputs
The check box is deactivated by default.

Expected Packet
Rate

Cycle time of the I/O connection

Bit-Strobed

Communication type for the input and output
data

Default value: 100 ms

The master requests the input data by means of
a broadcast telegram to all devices.
Produced

Number of inputs
The check box is deactivated by default.

Expected Packet
Rate

Cycle time of the I/O connection

Status/cyclic

Communication type for the input and output
data

Default value: 100 ms

The data are sent after a change of state or cyclically.

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5 Configuration

Box

Description

Produced

Number of inputs
The check box is deactivated by default.

Consumed

Number of outputs
The check box is deactivated by default.

Change of state

The data are sent after a change of state.
The radio button is activated by default.

Cyclic

The data are sent at the end of a cycle.
The radio button is deactivated by default.

Heartbeat-Rate/
Send-Rate

Cycle time after which the data are sent.


Heartbeat-Rate: Only for the communication
type Change of state. If a heartbeat rate is
entered, the I/O data are also sent cyclically.
If no heartbeat rate is entered, the I/O data
are only sent after a change of state.



Send-Rate: Only for the communication type
Cyclic.

Default value: 100 ms
Inhibit Time

Delay time for the communication type Change
of state. I/O data are sent after a change in
state, but not before the time set here.
Default value: 0 ms


Activated: The system waits for a checkback
signal.



Acknowledge

Deactivated: The system does not wait for a
checkback signal.

The check box is activated by default.
Acknowledge-Timeout

Interval before data are sent again if there was
no checkback signal for a message with the
communication type Change of state or Cyclic.
Default value: 16 ms

Acknowledge-RetryLimit

Maximum number of times the data are sent
before the I/O connection switches to the fault
state.
Default value: 1

5.3.4

Example of a bus configuration

Fig. 5-4: Bus configuration, example

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KR C4 DeviceNet

1

4

DeviceNet slave gateway

2

DeviceNet master gateway

5

DeviceNet slave

3

5.4

Bus coupler
DeviceNet devices

Setting the device address in WorkVisual

Procedure



A robot controller has been added and set as active.



Precondition

One or more DeviceNet devices have been added to the bus.

1. Open the tree structure as far as possible. Right-click on EL6752 DeviceNet Master and select Settings… from the context menu. A window
opens.
2. On the Slave settings tab, enter the device address in the MacId column
(address range: 0 ... 63) and confirm with OK.
( & gt; & gt; & gt; 5.4.1 " Slave settings " Page 20)

5.4.1

Slave settings

Fig. 5-5: “Slave settings” tab
Column
MacId

Device address

Is Active



Activated: The robot controller expects the
device to be connected when the controller
boots up. If the device is not connected, the
robot controller issues an error message.



20 / 41

Description

Deactivated: The robot controller does not
check whether the device is connected when
the controller boots up.

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6 Operation

6

Operation

6.1

Coupling/decoupling devices
For certain applications, e.g. tool change, it is necessary to couple and decouple devices. Coupling and decoupling can only be carried out via KRL.

Decoupling

Properties of decoupled devices:



All I/O operations on decoupled devices remain without effect.



Coupling

If decoupled devices are disconnected from DeviceNet or the power supply, no error is triggered.
Decoupled devices cannot carry out error treatment in the case of read/
write errors.

The IOCTL function is executed synchronously. It only returns when the device is functional and can be written to once again.
If a coupled device is not functional, e.g. because it is disconnected from the
bus or supply voltage, a message is displayed after a default timeout of 10 s.
If Quick Connect has been enabled, the message already appears after 5 s.

Is Active

The option Is Active affects the way the robot controller reacts to a decoupled
device in the event of a cold start or I/O reconfiguration. Is Active can be set
on the Slave settings tab in WorkVisual.
( & gt; & gt; & gt; 5.4.1 " Slave settings " Page 20)
Is Active:
Yes

Is Active:
No

Device coupled

No error message

No error message

Device decoupled

Error message

No error message

Syntax

ret = ioCtl( " [bus instance name] " , [command], [device address])

Description

[device address]: The ID of a device is displayed in WorkVisual on the Slave

settings tab in the MacId box.
( & gt; & gt; & gt; 5.4.1 " Slave settings " Page 20)
Return values for RET:
Value
-3

Timeout - device not reacting

-2

Device address not found

-1

General fault

0
Examples

Meaning

Device successfully coupled/decoupled

Here, device 6 is decoupled.
...
RET = IOCTL( " SYS-X44_DN-Master1 " , 'H003C',6)
...

Here, device 6 is coupled.
...
RET = IOCTL( " SYS-X44_DN-Master1 " , 'H0032',6)
...

The timeout for coupling/decoupling is set by default to 10 s, or 5 s if Quick
Connect has been enabled. This default value can be changed. Here the value
is set to 5000 ms:
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KR C4 DeviceNet

RET = IOCTL( " SYS-X44_DN-Master1 " ,8008,5000)

6.2

Executing queries / changes

Description

A command can be used to execute a query or a change. Parameters are required for some queries and changes. If no parameter is required, “0” is entered as the parameter in the syntax.

Syntax

ret = ioCtl( " [bus instance name] " , [command], [parameter])

Overview

Query

Command

Parameter

I/O status of gateway module

H8001

-

I/O status of gateway module and
status of SYS-X44

H8002

-

Device is optionally present on system start

H8003

Device address

Device activated / deactivated

H8004

Device address

Device has error status

H8005

Device address

Number of devices with error

H8006

-

Number of configured devices

H8007

-

Timeout time for device activation

H8009

-

Quick Connect enabled/disabled

H800B

-

Change

Command

Parameter

Timeout time for device activation

H8008

Timeout time

Commands H8003 to H8009 and H800B are only available for the
DeviceNet master gateway.
The description of the DeviceNet error codes can be found in the
manufacturer’s documentation.

6.2.1
Syntax

Polling the I/O status of the gateway module
DeviceNet master gateway:
ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8001', 0)
DeviceNet slave gateway:
ret = ioCtl( " SYS-X44_DN-Slave1 " , 'H8001', 0)

Return
values

This following return values are possible for RET:
Value

Meaning

-1

General error with IOCtl, e.g. invalid bus configuration

0

DeviceNet OK

& gt; 0

DeviceNet error code
In the case of decoupled devices, no error is displayed.

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6 Operation

6.2.2

Polling the I/O status of the gateway module and status of SYS-X44
DeviceNet master gateway:
ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8003', 0)

Syntax

DeviceNet slave gateway:
ret = ioCtl( " SYS-X44_DN-Slave1 " , 'H8002', 0)
This following return values are possible for RET:

Return
values

Value
-1

General error with IOCtl, e.g. invalid bus configuration

0

SYS-X44 and DeviceNet gateway OK

& gt; 0
Bus
error codes

Meaning

Bus error code
Meaning
SYS-X44 does not have the status OPERATIONAL

Bit 1

At least one device in the SYS-X44 has an error

Bit 2

Error during configuration / initialization on system start

Bit 3

Error present on gateway bus

Bit 4

6.2.3

Value
Bit 0

Error during initialization / configuration in gateway module on
system start

Polling whether a device is optionally present on system start

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8003', device address)

Return
values

This following return values are possible for RET:
Value

Meaning

-1

Device address not found / general error

0

6.2.4

Device is not optionally present on system start

1

Device is optionally present on system start

Polling whether a device is activated or deactivated

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8004', device address)

Return
values

This following return values are possible for RET:
Meaning

-1

Device address not found / general error

0

Device is deactivated

1
6.2.5

Value

Device is activated

Polling whether a device has an error state

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8005', device address)

Return
values

This following return values are possible for RET:
Value

Meaning

-1

Device address not found / general error

0

Device has no error

& gt; 0

DeviceNet error code

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In the case of decoupled devices, the DeviceNet error code is displayed.

6.2.6

Polling the number of devices with errors

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8006', 0)

Return
values

This following return values are possible for RET:
Value

Meaning

-1

General error with IOCtl, e.g. invalid bus configuration

0

All configured devices OK

& gt; 0

Number of faulty devices
Decoupled devices are indicated as containing errors and are included in this return value.

6.2.7

Polling the number of configured devices

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8007', 0)

Return
values

This following return values are possible for RET:
Meaning

-1

General error with IOCtl, e.g. invalid bus configuration

& gt; 0
6.2.8

Value

Number of configured devices

Polling the timeout time for device activation

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8009', 0)

Return
values

This following return values are possible for RET:
Meaning

-1

General error with IOCtl, e.g. invalid bus configuration

& gt; 0
6.2.9

Value

Timeout value in ms

Polling whether Quick Connect is enabled or disabled

Syntax

ret = ioCtl( " SYS-X44_DN-Master1 " , 'H800B', 0)

Return
values

This following return values are possible for RET:

Value for Quick Connect cannot be read.
Quick Connect is disabled

1

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Gateway firmware is not Quick Connect-compatible

0

Syntax

Meaning

-1

6.2.10

Value
-2

Quick Connect is enabled

Changing the timeout time for device activation
ret = ioCtl( " SYS-X44_DN-Master1 " , 'H8008', timeout time)

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6 Operation

The timeout time must be specified in ms. Timeout values over
20000 ms result in a timeout of the IOCtl command.
The timeout time is reset to the default value after a cold start or an I/
O reconfiguration.
Return
values

This following return values are possible for RET:
Value

Meaning

-1

General error with IOCtl, e.g. invalid bus configuration

0

Value in ms was set

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7 Diagnosis

7

Diagnosis

7.1

Displaying diagnostic data
The diagnostic data can also be displayed in WorkVisual. Information
about procedures in WorkVisual is contained in the WorkVisual documentation.

Procedure

1. Select Diagnosis & gt; Diagnostic monitor in the main menu.
2. Select the desired module in the Module box.
Diagnostic data are displayed for the selected module.

Description

Diagnostic data can be displayed for the following modules:


DeviceNet master gateway (SYS-X44_DN-Master1)



7.1.1

EtherCat I/O driver (ECatIODriver)



DeviceNet slave gateway (SYS-X44_DN-Slave1)

EtherCat I/O driver (ECatIODriver)
Name

Description

Driver version

7.1.2

Name of the driver

Bus instance

Name and state of the bus instance

DeviceNet master gateway (SYS-X44_DN-Master1)
Up to 63 devices can be operated with the DeviceNet master gateway. Slave info and slave state are displayed in the diagnostic data
for each device that is configured.
Name

Description

Device name

Name of the master


(QC): Quick Connect is enabled.

Device version

Version of the master

Number of slaves

Number of devices

Number of slaves with
error

Number of devices where an error has
occurred.

MAC ID

Address of the master

Baud rate

Baud rate of the master

Slave info(0)

Status of the first device

Slave info(1)

Name and address of the second device

Slave state(1)
7.1.3

Name and address of the first device

Slave state(0)

Status of the second device

DeviceNet slave gateway (SYS-X44_DN-Slave1)
Name

Description

Device name

Name of the device

Device version

Version of the device

MAC ID

Address of the device

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Name

Description

Slave status

Status of the device

Baud rate

Baud rate of the device

Operating mode

Configured communication type for the input
and output data of the DeviceNet slave gateway


Poll



COE/Cyclic



Bit strobe

Produced input width
Consumed output width

Byte size of the outputs made available by
the DeviceNet slave module

Expected Packet Rate

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Byte size of the inputs made available by the
DeviceNet slave module

Expected cycle time in ms as per configuration

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8 Messages

8

Messages

No. / type

Message text

2858

Ackn. Stop due to field bus error

Stop message
1034

Error on writing, driver: driver name

Status message
10043
Status message

SYS-X44_DN-Master1: DeviceNet master error in module [module
name](error code)

Note: The description of the error codes can be found in the manufacturer’s documentation for the DeviceNet master.
4429
Status message

SYS-X44_DN-Master1: DeviceNet master configuration error (cause of
error)
Note: The possible causes of errors are given in the following table.

Error causes
Cause of error

Description

Remedy

Invalid ECatWrapper interface

System error

1. Reboot the system with a
cold start.
2. If the error is still displayed, inform KUKA Service.

IODataCreate() Error

System error

1. Reboot the system with a
cold start.
2. If the error is still displayed, inform KUKA Service.

System Manager interface
invalid

System error

1. Reboot the system with a
cold start.
2. If the error is still displayed, inform KUKA Service.

Error opening
'ecatms_sys_X44_swap.xml'
File

The file
ecatms_sys_X44_swap.xml
contains syntax errors.

1. Correct the file.

found Gateway multiple

There is more than one identical gateway.

1. Remove the superfluous
gateway module from the
bus.

2. Reconfigure the bus.

2. Reconfigure the bus.
unable to create GatewaySEM

System error

1. Reboot the system with a
cold start.
2. If the error is still displayed, inform KUKA Service.

unable to spawn GatewayTask

System error

1. Reboot the system with a
cold start.
2. If the error is still displayed, inform KUKA Service.

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Cause of error

Description

Remedy

invalid Gateway PDO-Config

No valid process data configuration is available for the gateway module.

1. Check the bus configuration and correct if necessary.

unable to allocate GatewayMemory

System error

1. Reboot the system with a
cold start.

2. Reconfigure the bus.

2. If the error is still displayed, inform KUKA Service.
invalid Gateway-ID

The gateway module is
unknown.

invalid Gateway Error-Byte
Config

The error status bytes of the
devices do not match the bus
configuration.

1. Use a different gateway
module.
2. Reconfigure the bus.
1. Check the bus configuration and correct if necessary.
2. Reconfigure the bus.

invalid optional Slave Configuration

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The file
ecat_DNM_Gateway.xml is
faulty.

1. Correct the file.
2. Reconfigure the bus.

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9 KUKA Service

9

KUKA Service

9.1

Requesting support

Introduction

The KUKA Roboter GmbH documentation offers information on operation and
provides assistance with troubleshooting. For further assistance, please contact your local KUKA subsidiary.

Information

The following information is required for processing a support request:


Model and serial number of the robot



Model and serial number of the controller



Model and serial number of the linear unit (if applicable)



Model and serial number of the linear unit (if applicable)



Version of the KUKA System Software



Optional software or modifications



Archive of the software
For KUKA System Software V8: instead of a conventional archive, generate the special data package for fault analysis (via KrcDiag).



Any external axes used



9.2

Application used



Description of the problem, duration and frequency of the fault

KUKA Customer Support

Availability

KUKA Customer Support is available in many countries. Please do not hesitate to contact us if you have any questions.

Argentina

Ruben Costantini S.A. (Agency)
Luis Angel Huergo 13 20
Parque Industrial
2400 San Francisco (CBA)
Argentina
Tel. +54 3564 421033
Fax +54 3564 428877
ventas@costantini-sa.com

Australia

Headland Machinery Pty. Ltd.
Victoria (Head Office & Showroom)
95 Highbury Road
Burwood
Victoria 31 25
Australia
Tel. +61 3 9244-3500
Fax +61 3 9244-3501
vic@headland.com.au
www.headland.com.au

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Belgium

Brazil

KUKA Roboter do Brasil Ltda.
Avenida Franz Liszt, 80
Parque Novo Mundo
Jd. Guançã
CEP 02151 900 São Paulo
SP Brazil
Tel. +55 11 69844900
Fax +55 11 62017883
info@kuka-roboter.com.br

Chile

Robotec S.A. (Agency)
Santiago de Chile
Chile
Tel. +56 2 331-5951
Fax +56 2 331-5952
robotec@robotec.cl
www.robotec.cl

China

KUKA Automation Equipment (Shanghai) Co., Ltd.
Songjiang Industrial Zone
No. 388 Minshen Road
201612 Shanghai
China
Tel. +86 21 6787-1808
Fax +86 21 6787-1805
info@kuka-sha.com.cn
www.kuka.cn

Germany

32 / 41

KUKA Automatisering + Robots N.V.
Centrum Zuid 1031
3530 Houthalen
Belgium
Tel. +32 11 516160
Fax +32 11 526794
info@kuka.be
www.kuka.be

KUKA Roboter GmbH
Zugspitzstr. 140
86165 Augsburg
Germany
Tel. +49 821 797-4000
Fax +49 821 797-1616
info@kuka-roboter.de
www.kuka-roboter.de

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9 KUKA Service

France

KUKA Automatisme + Robotique SAS
Techvallée
6, Avenue du Parc
91140 Villebon S/Yvette
France
Tel. +33 1 6931660-0
Fax +33 1 6931660-1
commercial@kuka.fr
www.kuka.fr

India

KUKA Robotics India Pvt. Ltd.
Office Number-7, German Centre,
Level 12, Building No. - 9B
DLF Cyber City Phase III
122 002 Gurgaon
Haryana
India
Tel. +91 124 4635774
Fax +91 124 4635773
info@kuka.in
www.kuka.in

Italy

KUKA Roboter Italia S.p.A.
Via Pavia 9/a - int.6
10098 Rivoli (TO)
Italy
Tel. +39 011 959-5013
Fax +39 011 959-5141
kuka@kuka.it
www.kuka.it

Japan

KUKA Robotics Japan K.K.
Daiba Garden City Building 1F
2-3-5 Daiba, Minato-ku
Tokyo
135-0091
Japan
Tel. +81 3 6380-7311
Fax +81 3 6380-7312
info@kuka.co.jp

Korea

KUKA Robotics Korea Co. Ltd.
RIT Center 306, Gyeonggi Technopark
1271-11 Sa 3-dong, Sangnok-gu
Ansan City, Gyeonggi Do
426-901
Korea
Tel. +82 31 501-1451
Fax +82 31 501-1461
info@kukakorea.com

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Malaysia

Mexico

KUKA de Mexico S. de R.L. de C.V.
Rio San Joaquin #339, Local 5
Colonia Pensil Sur
C.P. 11490 Mexico D.F.
Mexico
Tel. +52 55 5203-8407
Fax +52 55 5203-8148
info@kuka.com.mx

Norway

KUKA Sveiseanlegg + Roboter
Sentrumsvegen 5
2867 Hov
Norway
Tel. +47 61 18 91 30
Fax +47 61 18 62 00
info@kuka.no

Austria

KUKA Roboter Austria GmbH
Vertriebsbüro Österreich
Regensburger Strasse 9/1
4020 Linz
Austria
Tel. +43 732 784752
Fax +43 732 793880
office@kuka-roboter.at
www.kuka-roboter.at

Poland

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KUKA Robot Automation Sdn Bhd
South East Asia Regional Office
No. 24, Jalan TPP 1/10
Taman Industri Puchong
47100 Puchong
Selangor
Malaysia
Tel. +60 3 8061-0613 or -0614
Fax +60 3 8061-7386
info@kuka.com.my

KUKA Roboter Austria GmbH
Spółka z ograniczoną odpowiedzialnością
Oddział w Polsce
Ul. Porcelanowa 10
40-246 Katowice
Poland
Tel. +48 327 30 32 13 or -14
Fax +48 327 30 32 26
ServicePL@kuka-roboter.de

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9 KUKA Service

Portugal

KUKA Sistemas de Automatización S.A.
Rua do Alto da Guerra n° 50
Armazém 04
2910 011 Setúbal
Portugal
Tel. +351 265 729780
Fax +351 265 729782
kuka@mail.telepac.pt

Russia

OOO KUKA Robotics Rus
Webnaja ul. 8A
107143 Moskau
Russia
Tel. +7 495 781-31-20
Fax +7 495 781-31-19
kuka-robotics.ru

Sweden

KUKA Svetsanläggningar + Robotar AB
A. Odhners gata 15
421 30 Västra Frölunda
Sweden
Tel. +46 31 7266-200
Fax +46 31 7266-201
info@kuka.se

Switzerland

KUKA Roboter Schweiz AG
Industriestr. 9
5432 Neuenhof
Switzerland
Tel. +41 44 74490-90
Fax +41 44 74490-91
info@kuka-roboter.ch
www.kuka-roboter.ch

Spain

KUKA Robots IBÉRICA, S.A.
Pol. Industrial
Torrent de la Pastera
Carrer del Bages s/n
08800 Vilanova i la Geltrú (Barcelona)
Spain
Tel. +34 93 8142-353
Fax +34 93 8142-950
Comercial@kuka-e.com
www.kuka-e.com

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South Africa

Taiwan

KUKA Robot Automation Taiwan Co., Ltd.
No. 249 Pujong Road
Jungli City, Taoyuan County 320
Taiwan, R. O. C.
Tel. +886 3 4331988
Fax +886 3 4331948
info@kuka.com.tw
www.kuka.com.tw

Thailand

KUKA Robot Automation (M)SdnBhd
Thailand Office
c/o Maccall System Co. Ltd.
49/9-10 Soi Kingkaew 30 Kingkaew Road
Tt. Rachatheva, A. Bangpli
Samutprakarn
10540 Thailand
Tel. +66 2 7502737
Fax +66 2 6612355
atika@ji-net.com
www.kuka-roboter.de

Czech Republic

KUKA Roboter Austria GmbH
Organisation Tschechien und Slowakei
Sezemická 2757/2
193 00 Praha
Horní Počernice
Czech Republic
Tel. +420 22 62 12 27 2
Fax +420 22 62 12 27 0
support@kuka.cz

Hungary

36 / 41

Jendamark Automation LTD (Agency)
76a York Road
North End
6000 Port Elizabeth
South Africa
Tel. +27 41 391 4700
Fax +27 41 373 3869
www.jendamark.co.za

KUKA Robotics Hungaria Kft.
Fö út 140
2335 Taksony
Hungary
Tel. +36 24 501609
Fax +36 24 477031
info@kuka-robotics.hu

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9 KUKA Service

USA

KUKA Robotics Corp.
22500 Key Drive
Clinton Township
48036
Michigan
USA
Tel. +1 866 8735852
Fax +1 586 5692087
info@kukarobotics.com
www.kukarobotics.com

UK

KUKA Automation + Robotics
Hereward Rise
Halesowen
B62 8AN
UK
Tel. +44 121 585-0800
Fax +44 121 585-0900
sales@kuka.co.uk

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Index

Index
B
Bus configuration, example 19
C
CAN 6
Configuration 13
Connection Configuration, tab 18
Coupling, device 21
D
Decoupling, device 21
Device address, setting 20
Device description files, preparing 13
Device settings 17
Device Type Check, tab 17
Diagnosis 27
Diagnostic monitor (menu item) 27
Documentation, industrial robot 5
G
Gateway settings, tab 16
I
Introduction 5
K
KUKA Customer Support 31
M
Messages 29
O
Operation 21
P
PLC 6
Product description 7
R
Recommissioning 11
S
Safety 9
Safety instructions 5
Service, KUKA Roboter 31
Slave settings, tab 20
Start-up 11
Support request 31
T
Target group 5
Timeout, coupling 21
Timeout, decoupling 21
W
Warnings 5

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