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clp-365-xip.zip

Drukarka SAMSUNG CLP-365W - nie uruchamia się, schemat i instrukcja tonera

Jeśli komuś pomoże to załączam service manual - sam jestem ciekaw co jest przyczyną, mam kilka takich drukarek. Co do naprawy pogwarancyjnej w serwisie to dzwoniłem i wstępnie serwis samsunga weźmie za tą usługę przeszło 400 zł :) i jak tu wierzyć w serwis ??? Problem myślę naprawie w ciągu tygodnia za darmo ;)


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  • clp-365-xip.zip
    • 0_Cover_CLP-36x.htm
    • 5_System_Diagram_CLP-36x.htm
    • 2_Specificaton_CLP-36x.htm
    • SVC_Manual_CLP-36x.htm
    • 3_Disassembly_CLP-36x.pdf
    • 1_Precaution_CLP-36x.pdf
    • SVC_Manual_CLP-36x.pdf
    • 4_Troubleshooting_CLP-36x.pdf
    • 1_Precaution_CLP-36x.htm
    • 3_Disassembly_CLP-36x.htm
    • 4_Troubleshooting_CLP-36x.htm
    • 2_Specificaton_CLP-36x.pdf
    • 0_Cover_CLP-36x.pdf
    • 5_System_Diagram_CLP-36x.pdf
    • 6_Reference_Info_CLP-36x.htm
    • 6_Reference_Info_CLP-36x.pdf


clp-365-xip.zip > 5_System_Diagram_CLP-36x.htm

System Diagram


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5.
System Diagram








♦ Related
Links ♦


­ Block Diagram
­ Connection Diagram






















5.1.
Block Diagram










♦ Related
Links ♦



­ System Diagram (Parent Topic)






















5.2.
Connection Diagram










♦ Related
Links ♦



­ System Diagram (Parent Topic)


clp-365-xip.zip > 2_Specificaton_CLP-36x.htm

Product specification and description

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2.
Product specification and description








♦ Related
Links ♦


­ Product Specification
­ System Overview






















2.1.
Product Specification










♦ Related
Links ♦


­ Product Overview
­ Specifications
­ Model Comparison Table


­ Product specification and description (Parent Topic)





















2.1.1.
Product Overview

























1)
Printing Speed







• & nbsp;
18 (Mono) / 4 (Color) ppm in A4 (19/4 ppm in Letter)















2)
Processor







• & nbsp;
300 MHz















3)
Printer Language







• & nbsp;
SPL-C















4)
Memory







• & nbsp;
32MB (Standard) / 32MB (Max)















5)
Interface







• & nbsp;
High Speed USB 2.0










• & nbsp;
10/100 BaseTX network connector (CLP-36xW only)










• & nbsp;
802.11b/g/n wireless LAN (CLP-36xW only)















6)
Toner cartridge







• & nbsp;
Initial : 1.5K (K)/ 1K (CMY)










• & nbsp;
Sales: 1.5K (K)/ 1K (CMY)


















♦ Related
Links ♦



­ Product Specification (Parent Topic)






















2.1.2.
Specifications






NOTE
Product Specifications are subject to change without notice.





♦ Related
Links ♦


­ General Print Engine
­ Controller and Software
­ Paper Handling
­ Reliability and Service
­ Environment
­ Consumables
­ Maintenance Parts


­ Product Specification (Parent Topic)





















2.1.2.1.
General Print Engine















Item

Specification





Engine Speed


Simplex (C/M)










• & nbsp;
Mono : 19 ppm @Letter, 18 ppm @A4










• & nbsp;
Color : 4 ppm @Letter, A4








Duplex


N/A




FPOT


From Ready (C/M)


Less than 26/14 sec




From Sleep (C/M)


Less than 29.5/29.5 sec




Resolution










• & nbsp;
Best 600x600 2bit (Default)










• & nbsp;
Normal 600x600 1bit













♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.2.
Controller and Software















Item

Specification





Processor


Samsung 300MHz




Memory


Std.


32 MB




Max.


32 MB




Printer Languages


SPL-C




Fonts


Windows fonts




Printer Driver


Default Driver


SPL-C




Supporting OS


[WINDOW]








• & nbsp;
Windows XP/2003/Vista/2008, Windows 7/2008 R2








[Linux]








• & nbsp;
RedHat Enterprise Linux WS 4, 5 (32/64 bit)










• & nbsp;
Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/64 bit)










• & nbsp;
SuSE Linux 10.1 (32 bit)










• & nbsp;
OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)










• & nbsp;
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)










• & nbsp;
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)










• & nbsp;
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)










• & nbsp;
Debian 4.0, 5.0 (32/64 bit)








Mac OS X 10.4~10.7




WHQL


Windows XP/2003/Vista, Windows 7




Network Interface


Protocol










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW







• & nbsp;
TCP/IPv4/IPv6, Standard TCP/IP printing, LPR, IPP, SNMPv1/2/3, HTTP, SLP, Bonjour










• & nbsp;
Authentication : WPA2 personal (PSK)










• & nbsp;
Encryption : WEP,TKIP,AES













Network OS










• & nbsp;
Windows : 7/XP (32/64 bit)/2003 Server (32/64 bit)/Vista (32/64 bit)










• & nbsp;
MAC OS X : 10.3 ~ 5 (TCP/IP Only)










• & nbsp;
Linux(Printer only)OS :







• & nbsp;
Fedora 2,~9 (32/6b4it)










• & nbsp;
openSuSE 9.1, 9.2, 9.3, 10.0, 10.1, 10.2, 10.3, 11.0 (32/64bit)










• & nbsp;
Ubuntu 6.04, 6.10, 7.04, 7.10, 8.04 (32/64bit)










• & nbsp;
Mandriva 10.0, 10.1, 2005, 2006, 2007, 2008 (32/64bit)










• & nbsp;
Debian 3.1, 4.0 (32/64bit)










• & nbsp;
Redhat Enterprise Linux WS 4, 5 (32/64bit)










• & nbsp;
SuSE Linux Enterprise Desktop 9, 10 (32/64bit)















• & nbsp;
Novell : NetWare 5.x, 6.x (TCP/IP Only)










• & nbsp;
Others : Unix HP-UX, Solaris, SunOS, SCO UNIX








Application


Easy Printer Manager


YES




Network Management


Set IP, SWAS 5.0 & amp; SWS 2.0
(Linux, Mac not support, SWAS & amp;SWS need I explorer 5.0 or Higher)















■ Interface














Item

Specification





Parallel


Option Interface


N/A




USB


High Speed USB 2.0


USB Host 2.0




Wired Network










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW : Ethernet 10/100 base Tx








Wireless Network










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW : 802.11b/g/n














♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.3.
Paper Handling















Item

Specification





Standard Capacity










• & nbsp;
130-sheet Cassette Tray @80g/m²








Printing


Max. Size


216 x 356 mm (8.5 " x 14 " )




Min. Size


76 x 152.4 mm (3.0 " x 6.0 " )




Multi-purpose tray


N/A




Standard Cassette Tray


Capacity










• & nbsp;
130 sheets @80g/m²










• & nbsp;
Label , thick paper : 5 Sheets










• & nbsp;
Glossy Photo 220g/m² : 1 Sheets








Media sizes


A4, A5,A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Glossy Photo 220g/m²




Media weight










• & nbsp;
Plain : 60 ~ 85g/m²










• & nbsp;
Thick Paper: 86 ~ 120g/m²










• & nbsp;
Cardstock: 121 ~ 163g/m²










• & nbsp;
Photo : 220g/m²








Option Cassette (SCF)


N/A




Output Stacking


Capacity


50 sheets @80g/m²




Output Full sensing


Yes









♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.4.
Reliability and Service














Item

Specification





Average Monthly Volume


Color 46 pages, Mono 140 pages




Max. Monthly Duty


20,000 images









♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.5.
Environment















Item

Specification





Temperature


Operation


10 to 32°C (50 to 89.6°F)




Humidity


Operation


20 to 80% RH




Acoustic Noise Level(Sound Power/Pressure)


Ready mode


Background Level




Print mode










• & nbsp;
color printing: Less than 45 dB (A)










• & nbsp;
black and white printing: Less than 48 dB (A)








Power Consumption


Average operating mode


Less than 290 W




Ready mode


Less than 60 W




Power save mode










• & nbsp;
CLP-36x Series: Less than 1.0 W










• & nbsp;
CLP-36xW Series: Less than 1.8 W








Power off mode


Less than 0.45 W




Dimension (W x D x H)


382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inch) (except paper tray)




Weight


Machine with consumables


10.3 kg (22.7 lb)









♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.6.
Consumables















Item

Specification





Toner Cartridge


Model










• & nbsp;
K406(CLT-K406S) : Black










• & nbsp;
C406(CLT-Y406S) : Yellow










• & nbsp;
M406(CLT-M406S) : Magenta










• & nbsp;
Y406(CLT-C406S) : Cyan








Yield*










• & nbsp;
Average continuous black cartridge yield: Apporx. 1,500 standard pages (Black)










• & nbsp;
Average continuous color cartridge yield: Apporx. 1,000 standard pages (Yellow/Magenta/Cyan)








Imaging Unit


Model


CLT-R406




Yield*


Approx. 16,000 images**




Waste Toner Container


Model


CLT-W406




Yield*


Approx. 7,000 images**






NOTE
* Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing
interval, graphics, media type and media size.

** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the
life of this item will be reduced by 25%.






♦ Related
Links ♦



­ Specifications (Parent Topic)






















2.1.2.7.
Maintenance Parts















Item

Specification





Transfer roller Assy


Part Code


JC93-00708A




Life


20,000 pages




Fuser unit


Part Code










• & nbsp;
JC91-01138A (220V)










• & nbsp;
JC91-01137A (110V)








Life


Approx. 20,000 images B & amp;W or 5,000 images Color




Pick-Up roller


Part Code


JC73-00309A




Life


20,000 pages




ITB unit


Part Code


JC96-06292A




Life


Approx. 20,000 images B & amp;W or 5,000 images Color









♦ Related
Links ♦



­ Specifications (Parent Topic)























2.1.3.
Model Comparison Table

















Samsung CLP-365W

Samsung CLP-325W

HP CP1525n





Image













Mono/Color Speed (A4)


18 / 4 ppm


16 / 4 ppm


12 / 8 ppm




Processor


300 MHz


375 MHz


264 MHz




Memory (Std/ Max)


32 MB / 32 MB


32 MB / 256 MB


128 MB / 384 MB




Print Language


SPL-C


SPL-C


HP PCL 6




Paper Input


130 sheets Cassette


150 sheets Cassette


150 sheets Cassette




Duplex


N/A


N/A


N/A




Interface


High Speed USB 2.0
10/100 Base TX
IEEE 802.11 b/g/n


High Speed USB 2.0
10/100 Base TX
IEEE 802.11 b/g/n


High Speed USB 2.0
10/100 Base TX




Size (mm)


382 x 309 x 211 mm


388 x 313 x 243 mm


399 x 505 x 254 mm




Toner Cartridge (K/CMY)


1.5K / 1K


1.5K / 1K


2K / 1.3K









♦ Related
Links ♦



­ Product Specification (Parent Topic)























2.2.
System Overview





This chapter describes the functions and operating principal of the main component.




♦ Related
Links ♦


­ Front View
­ Rear View
­ Paper Path
­ System Layout
­ Hardware configuration
­ Engine F/W Control Algorithm
­ Software Descriptions


­ Product specification and description (Parent Topic)





















2.2.1.
Front View






NOTE








• & nbsp;

This illustration may differ from your machine depending on your model. There are various types of machine.











• & nbsp;

Some features and optional goods may not be available depending on model or country.
















1

Output tray




2

Output support




3

Top cover




4

Control Panel




5

Tray




6

Front cover




7

Front cover release button




8

Toner cartridges




9

Waster toner container




10

Imaging unit









♦ Related
Links ♦



­ System Overview (Parent Topic)






















2.2.2.
Rear View






NOTE








• & nbsp;

This illustration may differ from your machine depending on your model. There are various types of machine.











• & nbsp;

Some features and optional goods may not be available depending on model or country.
















1

Rear cover




2

Power receptacle




3

USB port




4

Network port (CLP-36xW only)









♦ Related
Links ♦



­ System Overview (Parent Topic)






















2.2.3.
Paper Path





The following diagram displays the path the paper follows during the printing process.





♦ Related
Links ♦



­ System Overview (Parent Topic)






















2.2.4.
System Layout





This model consists of the engine parts, hardware parts, firmware. The engine parts consists of the mechanical parts comprising
Frame, Toner Cartridge, Drive Unit, Transfer roller, Pick up unit, Fuser, Cassette. The hardware parts consists of the main
board, SMPS, HVPS board, OPE board, PC interface.











1


Cassette




2


Pick up roller




3


Registration roller




4


Transfer(T2) roller




5


ITB Unit




6


Fuser Unit




7


LSU




8


OPC drum




9


K toner cartridge




10


C toner cartridge




11


M toner cartridge




12


Y toner cartridge









♦ Related
Links ♦


­ Feeding Section
­ Transfer Roller
­ Drive Unit
­ Fuser Unit
­ LSU (Laser Scanner Unit)
­ Toner Cartridges and Imaging Unit


­ System Overview (Parent Topic)





















2.2.4.1.
Feeding Section





It is consists of a basic cassette, pick up/forward/retard roller and parts related to paper transferring.










1) Cassette (Tray1)




This model has a cassette type tray.
It has a paper existence sensing function, paper arranging function.


NOTE
If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.












2) Pick up roller




This roller has functions such as a paper pickup function, paper feeding function, and removing electronic static function.
Pick up roller is driven by solenoid.







♦ Related
Links ♦



­ System Layout (Parent Topic)






















2.2.4.2.
Transfer Roller





The transfer roller unit is assembled to the rear of the machine. The transfer roller delivers the toner of the OPC drum to
the paper.






♦ Related
Links ♦



­ System Layout (Parent Topic)






















2.2.4.3.
Drive Unit





The Drive unit is assembled to the right frame. It consists of a BLDC motor, a clutch, and various gears.
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♦ Related
Links ♦



­ System Layout (Parent Topic)






















2.2.4.4.
Fuser Unit





This unit consists of Heat Roller, a Thermostat, and Thermistor, etc. It fuses the toner that was transferred by the transfer
roller onto the paper, by applying heat and pressure to complete fusing process.

0000795629.graphics/xwc8818252781496176158.iso iview_Insert('iview_1_1_1_1_5_7_7_2_2_1', '529', '396', '', '');








1)
Thermostat When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.








• & nbsp;
Thermostat Type : Non- Contact type Thermostat










• & nbsp;
Control Temperature : 195°C ± 5°C















2)
Thermistor It is a temperature detecting sensor.








• & nbsp;
Temperature Resistance : 7 kΩ(180°C)















3)
Heat roller The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.











4)
Pressure roller A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When
a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper and is permanently fused.












5)
Halogen Lamp







• & nbsp;
Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 %










• & nbsp;
Capacity : 850 Watt ± 25 W













♦ Related
Links ♦



­ System Layout (Parent Topic)






















2.2.4.5.
LSU (Laser Scanner Unit)





It is the core part of the LBP ( Laser Beam Printer ) which switches from the video data received to the controller to the
electrostatic latent image on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of polygon
mirror. The OPC drum is turned with the paper feeding speed. The HSYNC signal is created when the laser beam from LSU reaches
the end of the polygon mirror, and the signal is sent to the controller. The controller detects the HSYNC signal to adjust
the vertical line of the image on paper. In other words, after the HSYNC signal is detected, the image data is sent to the
LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning.






♦ Related
Links ♦



­ System Layout (Parent Topic)






















2.2.4.6.
Toner Cartridges and Imaging Unit





By using the electronic photo process, they creates a visual image. The toner cartridge consists of the supply roller and
developing roller. The imaging unit consists of the OPC drum, charge roller, cleaning roller.









• & nbsp;
Developing Method : Non magnetic single component non-contacting method










• & nbsp;
Toner : Non magnetic single component pulverized type toner










• & nbsp;
The life span of toner (ISO 19798 pattern / A4 standard)







- & nbsp;

1.5K (K) / 1K (CMY)















• & nbsp;
The life span of imaging unit







- & nbsp;

Approx. 16,000 images.















• & nbsp;
OPC Cleaning : Collect the toner by using cleaning blade










• & nbsp;
Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade










• & nbsp;
Classifying device for toner cartridge: ID is classified by CRUM














1


OPC drum




2


Developing Roller




3


Supply Roller




4


Charge Roller




5


Cleaning Roller









♦ Related
Links ♦



­ System Layout (Parent Topic)























2.2.5.
Hardware configuration





The CLP-36x series Electrical Circuit System consists of the following:








• & nbsp;
Main board (System board)










• & nbsp;
OPE board










• & nbsp;
Connection board










• & nbsp;
CTD board










• & nbsp;
CRUM Joint board










• & nbsp;
SMPS board










• & nbsp;
HVPS board










• & nbsp;
WLAN board (Wireless model only)














Diagram of the CLP-36x series Electrical Circuit





CLX-330x series has a system board of integrated engine controller, video controller.

The engine controller controls all modules required to print, that is, LSU, HVPS/SMPS, Fuser, Motor etc. It communicates with
the video control block inside CPU for printing. And it has the interface for all video sync signal to print out the video
data.


The video controller receives print data from the host through network or USB Port. It takes this information and generates
printable video bitmap data.


The main board is adopted 300 MHz Temujin-C CPU that is integrated with engine/ video controller. It has the SDRAM internal
memory 32MByte.












Circuit board locations




The following diagrams show the locations of the printer circuit boards:






♦ Related
Links ♦


­ Main board
­ OPE board
­ Connection board
­ CTD (Color Tone Density) board
­ CRUM Joint board
­ Wireless LAN board (CLP-36xW only)
­ SMPS (Switching Mode Power Supply) Board
­ HVPS board
­ Electrical Parts Location


­ System Overview (Parent Topic)





















2.2.5.1.
Main board





The Temujin-C chip is adopted as the main processor. Its process speed is 300 MHz. It is integrated engine controller, video
controller.


There is a SDRAM 32Mbyte in the Temujin-C chip.

USB is the embedded type and wired network supports 100M full duplex.










[Main board diagram]
















[Main board image]













• & nbsp;
Connection








1

LSU connector




2

Connection board connector




3

HVPS interface connector




4

USB device connector




5

Fuser thermistor interface connector




6

OPE connector




7

Main BLDC Motor connector




8

T2 Clutch connector




9

SMPS interface connector




10

Wired network connector (W model only)




11

Wireless module interface connector(W model only)




12

Debugger connector(will be deleted)
















• & nbsp;
Information







- & nbsp;

Part Code







▪ & nbsp;

JC92-02485A (CLP-360/365 Model)










▪ & nbsp;

JC92-02483A (CLP-360W/365W Model)















- & nbsp;

Part Name : PBA-MAIN














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.2.
OPE board






The OPE board receives information from key input and send it to the main board. The main board controls the LED on OPE board.











[OPE controller diagram]
















[OPE controller image]













• & nbsp;
Information







- & nbsp;

Part Code







▪ & nbsp;

JC92-02500A (CLP-360/365 Model)










▪ & nbsp;

JC92-02501A (CLP-360W/365W Model)















- & nbsp;

PBA Name : PBA-OPE

















• & nbsp;
Connection








1


Interface connector to Main board















♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.3.
Connection board





This board connects between the cluth/sensor/CRUM I/F board and the main board.









• & nbsp;
Connection








1


ITB Clutch




2


DEVE Clutch




3


ITB I/F




4


DEVE Home Sensor




5


Crum I/F board




6


CTD




7


Regi/Empty Senor




8


Regi Clutch




9


Pickup Clutch
















• & nbsp;
Information







- & nbsp;

Part Code : JC92-02489A










- & nbsp;

Part Name : PBA-CONNECTOR













♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.4.
CTD (Color Tone Density) board





This board is for compensating the color tone density.









• & nbsp;
Information







- & nbsp;

Part Code : JC32–00014A










- & nbsp;

Part Name : SENSOR-CTD















• & nbsp;
Connection








1


INTERFACE CONNECTOR TO SYSTEM BOARD
(JC39-01798A, HARNESS-CTD)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.5.
CRUM Joint board





This board is assembled to the front cover inside. It connects the signal and power of the CRUM, OPC vender signal and outer
temperature sensor.










• & nbsp;
Information







- & nbsp;

Part Code : JC92–02563A










- & nbsp;

Part Name : PBA-TONER CRUM















• & nbsp;
Connection








1


Interface Connector to Main Board
(JC39-01719A, HARNESS-CRUMJOINT & nbsp;)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.6.
Wireless LAN board (CLP-36xW only)





The Wireless LAN Module supports 802.11b/g/n. It communicates with main board via SPI.









• & nbsp;
Information







- & nbsp;

Part Code : JC92–02517A










- & nbsp;

Part Name : PBA-WNPC















• & nbsp;
Connection








1


Interface Connector to Main board
(JC39-01887A, FLAT CABLE-WLAN_C)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.7.
SMPS (Switching Mode Power Supply) Board





The SMPS (Switching Mode Power Supply) Board supplies electric power to the Main Board and other boards through a Main Controller.
The voltage provided includes +5V, +24V from a 110V/220V power input.










• & nbsp;
Specification General Input/Output Voltage








1)
AC 110V (110V ~ 127V)










2)
AC 220V (220V ~ 240V)










3)
Input Current : 4A (110V) / 2A (220V)










4)
Output Power: & nbsp; 58.2W







- & nbsp;

DC 5.1V & nbsp;: 10.2W










- & nbsp;

DC 24V : 48W




















• & nbsp;
Information








& nbsp;

110V


220V




Part Code


JC44–00213A


JC44–00214A




Part Name


SMSP V1


SMPS V2
















• & nbsp;
Connection








1


AC Inlet




2


Fuser_AC output




3


Output_DC




















◆ Input / Output connector














AC Input Connector( CON1)





PIN ASSIGN

PIN NO

Description



1


AC_L


AC Input




2


AC_N















Fuser AC Output & nbsp; Connector( CON2 )





PIN ASSIGN

PIN NO

Description



1


AC_L


AC Output for Heater Controller




2


AC_N















DC Output Connector (CON3)





PIN ASSIGN

PIN NO

Description



1


GND


Ground




2


GND


Ground




3


GND


Ground




4


+24V


+24V & nbsp; power




5


+24V


+24V Power




6


+24V


+24V Power




7


GND


Ground




8


+5V


+5V & nbsp; Power




9


+5V


+5V & nbsp; Power




10


GND


Ground




11


24V_OFF


Sleep mode
(Input)




12


RELAY ON


Fuser & nbsp;Relay




13


24VS


Main PBA 24VF
(Input)




14


Fuser on


Fuser On










♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.8.
HVPS board





High Voltage Power Supply(HVPS) board generates the high voltage such as MHV, DEV, Blade, SUP and THV.









• & nbsp;
Connection








1

HVPS I/F




2

Waste Toner




3

Rear Cover Open




4

Eraser & nbsp; lamp




5

Front Cover Open




6

Paper EXIT sensor
















• & nbsp;
Information







- & nbsp;

Part Code : JC44–00215A










- & nbsp;

Part Name : HVPS













♦ Related
Links ♦



­ Hardware configuration (Parent Topic)






















2.2.5.9.
Electrical Parts Location















Sensors















No.

Description

Function





S1


Photo interrupter (Regi sensor)


Paper detection




S2


Photo interrupter (Paper empty sensor)


Paper detection




S3


CTD sensor


Color density sensing




S4


Thermostat


Temperature detection




S5


Thermistor


Temperature detection




S6


Photo interrupter & nbsp; (Paper exit sensor)


Paper detection




S7


Cover open sensor


Cover open detection




S8


Photo interrupter (ITB belt sensing )


Belt rotation sensing










♦ Related
Links ♦



­ Hardware configuration (Parent Topic)























2.2.6.
Engine F/W Control Algorithm










♦ Related
Links ♦


­ Feeding
­ Transfer
­ Fusing
­ LSU


­ System Overview (Parent Topic)





















2.2.6.1.
Feeding





If feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the solenoid
is controlled by controlling the general output port or the external output port. While paper moves, occurrence of Jam is
judged as below.










Item

Description



JAM 0










• & nbsp;
After picking up, paper cannot be entered because to paper is not fed.










• & nbsp;
After picking up, paper entered but it cannot reach to the feed sensor in predetermined period of time. due to slip, etc.










• & nbsp;
After picking up, if the feed sensor is not on, re-pick up. After re-picking up, if the feed sensor is not on after certain
time, it is JAM 0.










• & nbsp;
Even though the paper reaches to the feed sensor, the feed sensor doesn’t be ON.








JAM 1










• & nbsp;
After the leading edge of the paper passes the feed sensor, the trailing edge of the paper cannot pass the feed sensor after
predetermined period of time.










• & nbsp;
After the leading edge of the paper passes the feed sensor, the paper cannot reach the exit sensor after predetermined period
of time. * The paper exists between the feed sensor and the exit sensor.









JAM 2


After the trailing edge of the paper passes the feed sensor, the paper cannot pass the exit sensor predetermined period of
time.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)






















2.2.6.2.
Transfer





The charging voltage, developing voltage and the transfer voltage are controlled by PWM (Pulse Width Modulation). The each
output voltage is changeable due to the PWM duty. The transfer voltage admitted when the paper passes the transfer roller
is decided by environment conditions. The resistance value of the transfer roller is changed due to the surrounding environment
or the environment of the set, and the voltage value, which changes due to the environments, is changed through AD converter.
The voltage value for impressing to the transfer roller is decided by the changed value.





♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)






















2.2.6.3.
Fusing





The temperature change of the heat roller’s surface is changed to the resistance value through the use of a thermistor. The
Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD converter,
the temperature is decided based on the voltage value read. The AC power is controlled by comparing the target temperature
to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the fusing,
the error stated in the below table occurs.









• & nbsp;
Open Heat Error When the engine operates the warm-up process, if the temperature of the fixing unit is not higher than a specified temperature,
the engine defines Open Heat Error. When this error is detected, the engine stops all functions and keeps the error state.
Also, the engine informs the error status of the main system, so it can take appropriate action; and then the error message
is displayed at LCD window or LED informing the error status of the user.












• & nbsp;
Low Heat Error When the engine is at stand-by, printing or warm-up mode, if the temperature of the fixing unit is lower than the specified
temperature at each state and the lower temperature state is maintained during the specified time, the engine defines Low
Heat Error. When this error is detected, the engine stops all functions and keeps it at the error state. Also, the engine
informs the error status of the main system, so it can take appropriate action; and then the error message is displayed at
LCD window or LED informing the error status of the user.












• & nbsp;
Over Heat Error For overall engine state, if the temperature of the fixing unit is higher than the specified temperature and the temperature
state is detected for a specific duration, then the engine defines Over Heat Error. When this error is detected, the engine
stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system, so it can
take appropriate action; and then the error message is displayed at LCD window or LED informing the error status of the user.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)






















2.2.6.4.
LSU





LSU receives the image data from PVC or HPVC and make the latent image on OPC surface. It uses the single beam, LD. The errors
related to LSU are as follows:









• & nbsp;
By Lready When the printing is started, the engine drives the polygon motor of LSU. After the specified time is elapsed, if the motor
is not in a ready status, the engine detects the error that the polygon motor is not in a ready status. If this error happens,
the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system
and the error message is displayed at LCD window to inform the error status of the user.












• & nbsp;
By Hsync When the polygon motor is ready, the LSU sends out the signal called Hsync and used to synchronize with each image line. So,
if the engine does not detect consecutively the signal for a fixed time, it defines the Hsync Error. If this error happens,
the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system
and then the error message is displayed at LCD window to inform the error status of the user. LSU Error Recovery: If the LReady
or Hsync error happens, the paper is exited before the error code is initiated. The engine mode is changed to recovery mode
and the engine informs the main system of the engine mode. And the engine checks the LSU error. If the error doesn’t happen,
the printing job.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)























2.2.7.
Software Descriptions










♦ Related
Links ♦


­ Software system overview
­ Architecture
­ Data and Control Flow


­ System Overview (Parent Topic)





















2.2.7.1.
Software system overview





The software system of this model is constructed with








• & nbsp;
Host Software part that the application software operated in Window and Web Environment










• & nbsp;
Firmware parts that is a Embedded software controls printing job.








♦ Related
Links ♦



­ Software Descriptions (Parent Topic)






















2.2.7.2.
Architecture
















Host Software is made up of












1)
Graphic User Interface offers the various editing functions to user in Host.










2)
Driver translates the received document to a Printing Command language which printer can understand and transfers data to
spooler.










3)
Stand-alone Application offers the various printing application such as Easy Printer Manager, Printer Status in Window system.










4)
Web-based-Application offers the same functions as Stand-alone Application in Web environment.















Firmware is made up of












1)
Application (Emulation) that is a interpreter translates data received from Host to a printing language (PCL, PS, GDI, etc.)
to be able to make the user to take same output as originally one what composed in Host.










2)
Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine system.









♦ Related
Links ♦



­ Software Descriptions (Parent Topic)






















2.2.7.3.
Data and Control Flow






The above Block Diagram is explained that:










Host Side is made up of












1)
Driver that is Windows application software translate printed data to one of printer language and create spooler file.










2)
Web-based Application that offer a various printer additional functions, management of printing job, printer administration,
Status monitor to monitoring the printer status by real time in Web, independent environment on OS.










3)
Stand-alone Application that is a similar Window software as same as above 2.










4)
Port Monitor that manages the network communication between spooler and Network Interface Card, or various additional application
and Network Interface Card,(this is, at first, make communication logical port, manage the data, transfer them from spooler
to network port, and offer the result of printing).















Firmware Side is made up of












1)
Network Interface Card is that relay the communication between Host and kernel using various network protocol.










2)
Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing with
engine & amp; rendering job.










3)
Emulation is that interprets the various output data from selected emulation.










4)
Engine is that prints rendered bit-map data to paper with required size and type by Kernel.




And then, for Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various additional
printing functions, this Kernel use max. 10 Queuing systems in a memory.












In Printing, the two procedures are












1)
Case of using USB Port







• & nbsp;
After user start to print the wanted document to PCL string or compressed GDI bit-map data, the Driver translates the all
graphic data of the client PC and send data to host spooler. And then the spooler sends the data stream to the printer via
USB port.










• & nbsp;
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end,
Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).










• & nbsp;
Engine print the received data to required paper with the sequential developing process.















2)
Case of using Network







• & nbsp;
After user start to print the wanted document to PCL string or compressed GDI bit-map data, Driver translate the all graphic
data of it and send data to host spooler.










• & nbsp;
If so, Port monitor managing network port receives data from spooler and sends a data stream to the main board.










• & nbsp;
Network interface card receives it and send to Kernel part.










• & nbsp;
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end,
Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).










• & nbsp;
Engine print the received data to required paper with the sequential developing process.














♦ Related
Links ♦



­ Software Descriptions (Parent Topic)


clp-365-xip.zip > 3_Disassembly_CLP-36x.pdf

3. Disassembly and Reassembly

3. Disassembly and Reassembly
3.1. Precautions when replacing parts
3.1.1.

Precautions when assembling and disassembling

• Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature
rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.

• Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and
create electric shock or fire hazards.

• Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong
screw could lead to system failure, short circuit or electric shock.

• Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously
degrade print quality. There are no serviceable parts inside.

• Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe.
Damaged cables could lead to electric shock or unit malfunction.

3.1.2.

Precautions when handling PBA

Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.

• Precautions when moving and storing PBA
1) Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2) Do not store a PBA where it is exposed to direct sunlight.

• Precautions when replacing PBA
1) Disconnect power connectors first, before disconnecting other cables.
2) Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.

• Precautions when checking PBA
1) Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge
on the body.
2) Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an
electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as
they may get hot.
3) Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is
used and always ensure that when toothed washers are removed they are refitted in their original positions.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-1

3. Disassembly and Reassembly

3.1.3.

Releasing Plastic Latches

Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.

3-2

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.2. Screws used in the printer
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep
a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the
appropriate places.
NOTE
This list is based on CLP-365W. So, this list may differ from your machine depending on its model.
Parts Code

Location

Description

6003-000196

FRAME-MAIN

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

11

6003-000269

FRAME-MAIN

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

13

6003-000196

FUSER

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000282

FUSER

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

2

6003-000152

FRAME
BASE-PAPER
PATH

SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,-

1

6003-000282

FRAME
BASE-PAPER
PATH

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

4

6003-000196

FRAME

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000269

FRAME

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

43

6003-000301

FRAME

SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A

1

6003-000269

FRAME-SUB_LEFT SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

26

6003-000269

FRAME-SUB_FRONT
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

1

6003-000196

FRAME-SUB_CTD

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

6003-000269

FRAME-SUB
RIGHT

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

24

6002-000440

DRIVE

SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A

3

6003-000269

DRIVE

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

8

6003-000282

LSU

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

5

6003-000196

COVER-FRONT

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000196

COVER-REAR

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

6003-000264

COVER-TOP

SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-

2

6003-000196

ETC

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

4

6003-000269

COVER-TOP

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

6003-000269

COVER-REAR

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

Qty

3-3

3. Disassembly and Reassembly

3.3. Replacing the maintenance parts
3.3.1.

ITB Unit

1. Open the front cover.
2. Remove YMCK toner cartridges and waste toner
container.

5. Open the rear cover. Release the FRAME-TRANSFER
from the left hole.

3. Remove the imaging unit.

6. Pull down the both levers.

4. Unplug the ITB connector from the top-right.

3-4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

7. Remove the ITB Unit while holding its handle, and
pulling in direction of arrow.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-5

3. Disassembly and Reassembly

3.3.2.

Fuser Unit

1. Open the rear cover door.
2. Remove the rear cover after removing 4 screws.

4. Unplug 2 connectors from the SMPS board and main
board.

5. Remove 4 screws. And then remove the fuser unit.
3. Remove the right cover.

3-6

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.3.3.

Transfer(T2) roller

1. Open the rear cover door. Release the
FRAME-TRANSFER from the left hole by
pulling it to the direction of arrow.

3.3.4.

2. Push and release the FRAME-TRANSFER.

Pick up roller

1. Remove the cassette. See the bottom of the machine.

3. Remove the pick up rubber.

2. Release the stopper from the shaft. Move the right
HOUSING-PICK UP to the right.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-7

3. Disassembly and Reassembly

3.4. Replacing the main SVC parts
NOTE
Before service, remove all toner cartridges and waste toner container.

3.4.1.

Cover

1. Open the rear cover door.

4. Release the left cover.

2. Remove the rear cove after removing 4 screws.

5. Unplug the OPE connector from the main board.
Remove 2 screws. And lift up the top cover.
3. Release the right cover.

3-8

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.2.

HVPS board

1. Remove the left cover. (Refer to 3.4.1)

3. Unplug all connectors from the HVPS board.

2. Remove 5 screws. Release the lock. And release the
HVPS board.

3.4.3.

LSU

1. Remove the cassette. Stand the machine to see the
bottom.
2. Remove 3 screws. Unplug the flat cable. And release
the LSU.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-9

3. Disassembly and Reassembly

3.4.4.

FRAME BASE-PAPER PATH

1. Remove the right cover.

4. Remove the FRAME-TRANSFER.

2. Unplug the connector from the PBA-CONNECTOR.
Remove the main board after removing 4 screws and
connectors.

5. Remove the FRAME BASE-PAPER PATH after
removing 2 screws.
3. Remove 4 screw from the bottom of the machine.

3-10

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.5.

Regi clutch and Pick up solenoid

1. Remove the FRAME BASE-PAPER PATH. (Refer to
3.4.4)

4. Release the pick up solenoid after removing 1 screw.

2. Release the regi. clutch after removing the
WASHER-PLAIN.
3. Remove 4 gears.

3.4.6.

Feed sensor and Empty sensor

1. Remove the FRAME BASE-PAPER PATH. (Refer to
3.4.4)

3. Release the Empty sensor and Feed sensor.

2. Remove the COVER-PICK UP.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-11

3. Disassembly and Reassembly

3.4.7.

Main board

1. Remove the right cover. (Refer to 3.4.1)

3.4.8.

SMPS board

1. Remove the right cover. (Refer to 3.4.1)
2. Remove the SMPS cover after removing 2 screws.

3-12

2. Unplug all connector. Remove 4 screws. And remove
the main board.

3. Unplug all connectors on SMPS board. Remove 2
screws. And remove the SMPS board.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.9.

Cam Solenoid

1. Remove the right and top cover. (Refer to 3.4.1)

3. Release the Cam Solenoid.

2. Remove the Cam Solenoid cover after removing 1
screw.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-13

3. Disassembly and Reassembly

3.4.10. Main Drive Unit
1. Remove the right cover. (Refer to 3.4.1)

5. Remove 4 screws and 2 gears inside the right frame.

2. Remove the main board. (Refer to 3.4.7)
3. Remove 2 screws.

6. Release the Main Drive Unit.

4. Remove the Holder-Clutch and Holder-Gear after
removing 4 screws.

3-14

Copyright© 1995-2012 SAMSUNG. All rights reserved.


clp-365-xip.zip > 1_Precaution_CLP-36x.pdf

1. Precautions

1. Precautions
In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before
servicing the product and follow them closely.

1.1. Safety warning
1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained
service technician.
2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the
product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
3) Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for
Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1. Class I laser products are not considered to be hazardous. The laser system and printer are designed so
there is never any human access to laser radiation above a Class I level during normal operation, user maintenance
or prescribed service condition.


Wavelength: 788 nm (-13/ +12)



Beam divergence
-



Paraller : 8 degrees (-2/ +4)
Perpendicular: 31 degrees (-6/ +4)

Maximum power of energy output: 12 mW
WARNING

Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected
beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock,
and personal injury.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-1

1. Precautions

1.2. Caution for safety

1.2.1.

Toxic material

This product contains toxic materials that could cause illness if ingested.
1) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and
toner cartridge may be harmful, and if swallowed, you should contact a doctor.

1.2.2.

Electric shock and fire safety precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.
1) Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.
2) Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to
overheat and potentially cause a fire.
3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.
4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins
or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire hazard.
5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing
the product, remove the power plug from the wall socket.
6) Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The
power cord must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.
7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a
fire. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or
repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing
cables causing fire and shock risks.
8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired
immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the
power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still
connected to the wall socket in these weather conditions.
10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a
humidifier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and
cause a fire or cause parts to rust.
11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading
to the product failing to work properly and in extreme conditions could lead to a fire.
12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make
contact with a high voltage conductor inside the machine and cause an electric shock.
13)

1-2

When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You
can get a shock by the electric discharge.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precautions

1.2.3.

Handling precautions

The following instructions are for your own personal safety to avoid injury and so as not to damage the product.
1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause
the product to tip or fall.
2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or
clothing in any of these rotating devices.
3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled
could get into the machine and cause damage or a shock or fire hazard.
4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or
heater. Damage could be caused to the product in such areas.
5) Do not place candles, burning cigarettes, etc on the product, These could cause a fire.

1.2.4.

Assembly and Disassembly precautions

1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable
routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out
the following procedures before dismantling the product or replacing any parts.
2) Ensure that power is disconnected before servicing or replacing any electrical parts.
3) Disconnect interface cables and power cables.
4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating
are correct.
5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
6) Take care not to drop any small parts into the machine.
7) Handling of the OPC Drum


The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either
to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage
the surface of the photoconductive properties and will result in print quality degradation. Take extra care when
servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take
care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can
damage the OPC Drum.



Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is
scratched or touched the print quality will be compromised.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-3

1. Precautions

1.2.5.

Disregarding this warning may cause bodily injury

1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser unit to
cool down before disassembly.
2) Do not put fingers or hair into the rotating parts.
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.).
If do, you can get harm.
3) When you move the printer, use safe lifting and handling techniques.
This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if
you do not lift carefully.
4) Ensure the printer is installed safely.
Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the
printer to tip or fall possibly causing personal injury or damaging the printer.
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.

1-4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precautions

1.3. ESD precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
“Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect
transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the
incidence of component damage caused by static electricity.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.

1) Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available
wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit
under test.
2) After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as
aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
3) Use only a grounded tip soldering iron to solder or desolder ESDs.
4) Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can
generate electrical charges sufficient to damage ESDs.
5) Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.
6) Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable
conductive material.
7) Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective
material to the chassis or circuit assembly into which the device will be installed.
8) Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until
completely plugged or soldered into the circuit.
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together
of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-5


clp-365-xip.zip > SVC_Manual_CLP-36x.pdf

Color Laser Printer
CLP-36x series
CLP-36x / 36xW
(Ver 1.0)

SERVICE

MANUAL

Color Laser Printer

Contents
1. Precautions
2. Product specification and description
3. Disassembly and Reassembly
4. Alignment and Troubleshooting
5. System Diagram
6. Reference Information

Refer to the service manual in the GSPN (see the rear cover) for more information.

Contents

Contents
1.

Precautions ...................................................................................................................................... 1 − 1
1.1.

Safety warning ........................................................................................................................ 1 − 1

1.2.

Caution for safety .................................................................................................................... 1 − 2
1.2.1.
1.2.2.

Handling precautions ................................................................................................... 1 − 3

1.2.4.

Assembly and Disassembly precautions ........................................................................... 1 − 3

1.2.5.

2.

Electric shock and fire safety precautions ......................................................................... 1 − 2

1.2.3.

1.3.

Toxic material............................................................................................................. 1 − 2

Disregarding this warning may cause bodily injury ............................................................ 1 − 4

ESD precautions ...................................................................................................................... 1 − 5

Product specification and description..................................................................................................... 2 − 1
2.1.

Product Specification................................................................................................................ 2 − 1
2.1.1.

Product Overview........................................................................................................ 2 − 1

2.1.2.

Specifications ............................................................................................................. 2 − 2
2.1.2.1.
2.1.2.2.

Paper Handling ............................................................................................. 2 − 3

2.1.2.4.

Reliability and Service ................................................................................... 2 − 4

2.1.2.5.

Environment ................................................................................................ 2 − 4

2.1.2.6.

Consumables ................................................................................................ 2 − 5

2.1.2.7.

2.2.

Controller and Software.................................................................................. 2 − 2

2.1.2.3.

2.1.3.

General Print Engine...................................................................................... 2 − 2

Maintenance Parts ......................................................................................... 2 − 5

Model Comparison Table .............................................................................................. 2 − 6

System Overview..................................................................................................................... 2 − 7
2.2.1.

Front View ................................................................................................................. 2 − 7

2.2.2.

Rear View .................................................................................................................. 2 − 8

2.2.3.

Paper Path.................................................................................................................. 2 − 9

2.2.4.

System Layout ............................................................................................................ 2 − 10
2.2.4.1.
2.2.4.2.

Transfer Roller ............................................................................................. 2 − 12

2.2.4.3.

Drive Unit ................................................................................................... 2 − 12

2.2.4.4.

Fuser Unit.................................................................................................... 2 − 13

2.2.4.5.

LSU (Laser Scanner Unit)............................................................................... 2 − 14

2.2.4.6.
2.2.5.

Feeding Section ............................................................................................ 2 − 11

Toner Cartridges and Imaging Unit ................................................................... 2 − 15

Hardware configuration ................................................................................................ 2 − 16
2.2.5.1.
2.2.5.2.

OPE board ................................................................................................... 2 − 20

2.2.5.3.

Connection board .......................................................................................... 2 − 21

2.2.5.4.

CTD (Color Tone Density) board ..................................................................... 2 − 22

2.2.5.5.
i

Main board .................................................................................................. 2 − 18

CRUM Joint board ........................................................................................ 2 − 22
Copyright© 1995-2012 SAMSUNG. All rights reserved.

Contents

2.2.5.6.
2.2.5.7.

SMPS (Switching Mode Power Supply) Board.................................................... 2 − 24

2.2.5.8.

HVPS board ................................................................................................. 2 − 26

2.2.5.9.
2.2.6.

Wireless LAN board (CLP-36xW only) ............................................................. 2 − 23

Electrical Parts Location ................................................................................. 2 − 27

Engine F/W Control Algorithm ...................................................................................... 2 − 28
2.2.6.1.
2.2.6.2.

Transfer....................................................................................................... 2 − 28

2.2.6.3.

Fusing......................................................................................................... 2 − 29

2.2.6.4.
2.2.7.

Feeding ....................................................................................................... 2 − 28

LSU............................................................................................................ 2 − 29

Software Descriptions .................................................................................................. 2 − 30
2.2.7.1.
2.2.7.2.

Architecture ................................................................................................. 2 − 30

2.2.7.3.
3.

Software system overview .............................................................................. 2 − 30

Data and Control Flow ................................................................................... 2 − 31

Disassembly and Reassembly .............................................................................................................. 3 − 1
3.1.

Precautions when replacing parts ................................................................................................ 3 − 1
3.1.1.

Precautions when assembling and disassembling ............................................................... 3 − 1

3.1.2.

Precautions when handling PBA..................................................................................... 3 − 1

3.1.3.

Releasing Plastic Latches .............................................................................................. 3 − 2

3.2.

Screws used in the printer.......................................................................................................... 3 − 3

3.3.

Replacing the maintenance parts ................................................................................................. 3 − 4
3.3.1.
3.3.2.

Fuser Unit .................................................................................................................. 3 − 6

3.3.3.

Transfer(T2) roller ....................................................................................................... 3 − 7

3.3.4.
3.4.

ITB Unit .................................................................................................................... 3 − 4

Pick up roller .............................................................................................................. 3 − 7

Replacing the main SVC parts.................................................................................................... 3 − 8
3.4.1.

Cover ........................................................................................................................ 3 − 8

3.4.2.

HVPS board ............................................................................................................... 3 − 9

3.4.3.

LSU.......................................................................................................................... 3 − 9

3.4.4.

FRAME BASE-PAPER PATH ....................................................................................... 3 − 10

3.4.5.

Regi clutch and Pick up solenoid .................................................................................... 3 − 11

3.4.6.

Feed sensor and Empty sensor ....................................................................................... 3 − 11

3.4.7.

Main board................................................................................................................. 3 − 12

3.4.8.

SMPS board ............................................................................................................... 3 − 12

3.4.9.

Cam Solenoid ............................................................................................................. 3 − 13

3.4.10. Main Drive Unit.......................................................................................................... 3 − 14
4.

Alignment and Troubleshooting ........................................................................................................... 4 − 1
4.1.

Alignment and Adjustments....................................................................................................... 4 − 1
4.1.1.

Control panel.............................................................................................................. 4 − 1

4.1.2.

Understanding the status LED........................................................................................ 4 − 3

4.1.3.

Clearing paper jams ..................................................................................................... 4 − 4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

ii

Contents

4.1.4.

Useful menu item for service ......................................................................................... 4 − 7

4.1.5.

Periodic Defective Image .............................................................................................. 4 − 8

4.1.6.

Useful management tools .............................................................................................. 4 − 9
4.1.6.1.
4.1.6.2.

Using Samsung Printer Status (Windows only) ................................................... 4 − 11

4.1.6.3.
4.1.7.

Using Samsung Easy Printer Manager (Windows and Macintosh only) .................... 4 − 9

Using SyncThru Web Service (SWS) ................................................................ 4 − 12

Updating Firmware ...................................................................................................... 4 − 13
4.1.7.1.
4.1.7.2.

4.1.8.
4.2.

Update the firmware by using the USB port........................................................ 4 − 13
Update the firmware by using the network (CLP-36xW only) ................................ 4 − 14

EDC program ............................................................................................................. 4 − 16

Troubleshooting ...................................................................................................................... 4 − 18
4.2.1.

Procedure of checking the symptoms............................................................................... 4 − 18
4.2.1.1.

Basic Check List ........................................................................................... 4 − 19

4.2.2.
4.2.3.
5.

Error Code and Troubleshooting..................................................................................... 4 − 20
Image quality problems ................................................................................................ 4 − 36

System Diagram................................................................................................................................ 5 − 1
5.1.
5.2.

6.

Block Diagram ........................................................................................................................ 5 − 1
Connection Diagram................................................................................................................. 5 − 2

Reference Information........................................................................................................................ 6 − 1
6.1.
6.2.

iii

Tool for Troubleshooting ........................................................................................................... 6 − 1
Glossary................................................................................................................................. 6 − 2

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precautions

1. Precautions
In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before
servicing the product and follow them closely.

1.1. Safety warning
1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained
service technician.
2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the
product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
3) Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for
Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1. Class I laser products are not considered to be hazardous. The laser system and printer are designed so
there is never any human access to laser radiation above a Class I level during normal operation, user maintenance
or prescribed service condition.


Wavelength: 788 nm (-13/ +12)



Beam divergence
-



Paraller : 8 degrees (-2/ +4)
Perpendicular: 31 degrees (-6/ +4)

Maximum power of energy output: 12 mW
WARNING

Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected
beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock,
and personal injury.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-1

1. Precautions

1.2. Caution for safety

1.2.1. Toxic material
This product contains toxic materials that could cause illness if ingested.
1) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and
toner cartridge may be harmful, and if swallowed, you should contact a doctor.

1.2.2. Electric shock and fire safety precautions
Failure to follow the following instructions could cause electric shock or potentially cause a fire.
1) Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.
2) Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to
overheat and potentially cause a fire.
3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.
4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins
or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire hazard.
5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing
the product, remove the power plug from the wall socket.
6) Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The
power cord must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.
7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a
fire. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or
repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing
cables causing fire and shock risks.
8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired
immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the
power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still
connected to the wall socket in these weather conditions.
10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a
humidifier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and
cause a fire or cause parts to rust.
11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading
to the product failing to work properly and in extreme conditions could lead to a fire.
12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make
contact with a high voltage conductor inside the machine and cause an electric shock.
13)

1-2

When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You
can get a shock by the electric discharge.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precautions

1.2.3. Handling precautions
The following instructions are for your own personal safety to avoid injury and so as not to damage the product.
1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause
the product to tip or fall.
2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or
clothing in any of these rotating devices.
3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled
could get into the machine and cause damage or a shock or fire hazard.
4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or
heater. Damage could be caused to the product in such areas.
5) Do not place candles, burning cigarettes, etc on the product, These could cause a fire.

1.2.4. Assembly and Disassembly precautions
1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable
routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out
the following procedures before dismantling the product or replacing any parts.
2) Ensure that power is disconnected before servicing or replacing any electrical parts.
3) Disconnect interface cables and power cables.
4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating
are correct.
5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
6) Take care not to drop any small parts into the machine.
7) Handling of the OPC Drum


The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either
to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage
the surface of the photoconductive properties and will result in print quality degradation. Take extra care when
servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take
care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can
damage the OPC Drum.



Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is
scratched or touched the print quality will be compromised.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-3

1. Precautions

1.2.5. Disregarding this warning may cause bodily injury
1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser unit to
cool down before disassembly.
2) Do not put fingers or hair into the rotating parts.
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.).
If do, you can get harm.
3) When you move the printer, use safe lifting and handling techniques.
This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if
you do not lift carefully.
4) Ensure the printer is installed safely.
Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the
printer to tip or fall possibly causing personal injury or damaging the printer.
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.

1-4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1. Precautions

1.3. ESD precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
“Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect
transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the
incidence of component damage caused by static electricity.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.

1) Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available
wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit
under test.
2) After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as
aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
3) Use only a grounded tip soldering iron to solder or desolder ESDs.
4) Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can
generate electrical charges sufficient to damage ESDs.
5) Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.
6) Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable
conductive material.
7) Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective
material to the chassis or circuit assembly into which the device will be installed.
8) Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until
completely plugged or soldered into the circuit.
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together
of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

1-5

2. Product specification and description

2. Product specification and description
2.1. Product Specification
2.1.1. Product Overview
1) Printing Speed


18 (Mono) / 4 (Color) ppm in A4 (19/4 ppm in Letter)

2) Processor


300 MHz

3) Printer Language


SPL-C

4) Memory


32MB (Standard) / 32MB (Max)

5) Interface


High Speed USB 2.0



10/100 BaseTX network connector (CLP-36xW only)



802.11b/g/n wireless LAN (CLP-36xW only)

6) Toner cartridge



2-1

Initial : 1.5K (K)/ 1K (CMY)
Sales: 1.5K (K)/ 1K (CMY)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.1.2. Specifications
NOTE
Product Specifications are subject to change without notice.

2.1.2.1. General Print Engine
Item

Engine Speed

Specification
Simplex (C/M)



Mono : 19 ppm @Letter, 18 ppm @A4



Color : 4 ppm @Letter, A4

Duplex
FPOT

N/A

From Ready (C/M)

Less than 26/14 sec

From Sleep (C/M)

Less than 29.5/29.5 sec


Best 600x600 2bit (Default)



Resolution

Normal 600x600 1bit

2.1.2.2. Controller and Software
Item

Specification

Processor

Samsung 300MHz

Memory

Std.

32 MB

Max.

32 MB

Printer Languages

SPL-C

Fonts

Windows fonts
Default Driver

SPL-C
[WINDOW]


Windows XP/2003/Vista/2008, Windows 7/2008 R2

[Linux]



SuSE Linux 10.1 (32 bit)



OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)



Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)



Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64
bit)



SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)



Supporting OS

Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/64 bit)


Printer Driver

RedHat Enterprise Linux WS 4, 5 (32/64 bit)

Debian 4.0, 5.0 (32/64 bit)

Mac OS X 10.4~10.7
WHQL

Windows XP/2003/Vista, Windows 7

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-2

2. Product specification and description

Item

Specification


CLP-36x : N/A



CLP-36xW


TCP/IPv4/IPv6, Standard TCP/IP printing, LPR, IPP,
SNMPv1/2/3, HTTP, SLP, Bonjour



Authentication : WPA2 personal (PSK)



Protocol

Encryption : WEP,TKIP,AES




MAC OS X : 10.3 ~ 5 (TCP/IP Only)



Network Interface

Windows : 7/XP (32/64 bit)/2003 Server (32/64 bit)/Vista (32/64
bit)
Linux(Printer only)OS :



openSuSE 9.1, 9.2, 9.3, 10.0, 10.1, 10.2, 10.3, 11.0 (32/64bit)



Ubuntu 6.04, 6.10, 7.04, 7.10, 8.04 (32/64bit)



Mandriva 10.0, 10.1, 2005, 2006, 2007, 2008 (32/64bit)



Debian 3.1, 4.0 (32/64bit)



Redhat Enterprise Linux WS 4, 5 (32/64bit)



Network OS

Fedora 2,~9 (32/6b4it)

SuSE Linux Enterprise Desktop 9, 10 (32/64bit)



Application

Easy Printer Manager
Network Management

Novell : NetWare 5.x, 6.x (TCP/IP Only)



Others : Unix HP-UX, Solaris, SunOS, SCO UNIX

YES
Set IP, SWAS 5.0 & SWS 2.0
(Linux, Mac not support, SWAS & SWS need I explorer 5.0 or Higher)

■ Interface
Item

Specification

Parallel

Option Interface

N/A

USB

High Speed USB 2.0

USB Host 2.0


CLP-36xW : Ethernet 10/100 base Tx



CLP-36x : N/A



Wireless Network

CLP-36x : N/A



Wired Network

CLP-36xW : 802.11b/g/n

2.1.2.3. Paper Handling
Item

Specification

Standard Capacity



Printing

130-sheet Cassette Tray @80g/m²

Max. Size

216 x 356 mm (8.5 " x 14 " )

Min. Size

76 x 152.4 mm (3.0 " x 6.0 " )

Multi-purpose tray

N/A


2-3

Capacity



Label , thick paper : 5 Sheets



Standard Cassette Tray

130 sheets @80g/m²
Glossy Photo 220g/m² : 1 Sheets

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

Item

Specification
Media sizes

A4, A5,A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Glossy Photo
220g/m²


Option Cassette (SCF)
Output Stacking



Thick Paper: 86 ~ 120g/m²



Cardstock: 121 ~ 163g/m²



Media weight

Plain : 60 ~ 85g/m²

Photo : 220g/m²

N/A
Capacity

50 sheets @80g/m²

Output Full sensing

Yes

2.1.2.4. Reliability and Service
Item

Specification

Average Monthly Volume

Color 46 pages, Mono 140 pages

Max. Monthly Duty

20,000 images

2.1.2.5. Environment
Item

Specification

Temperature

Operation

10 to 32°C (50 to 89.6°F)

Humidity

Operation

20 to 80% RH

Acoustic Noise
Level(Sound
Power/Pressure)

Ready mode

Background Level

Print mode



color printing: Less than 45 dB (A)



black and white printing: Less than 48 dB (A)

Average operating
mode

Less than 290 W

Ready mode

Less than 60 W

Power Consumption
Power save mode
Power off mode
Dimension (W x D x H)
Weight



CLP-36x Series: Less than 1.0 W



CLP-36xW Series: Less than 1.8 W

Less than 0.45 W
382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inch) (except paper tray)

Machine with
consumables

10.3 kg (22.7 lb)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-4

2. Product specification and description

2.1.2.6. Consumables
Item

Specification


Yield*

Imaging Unit

Waste Toner Container



M406(CLT-M406S) : Magenta
Y406(CLT-C406S) : Cyan



Toner Cartridge

C406(CLT-Y406S) : Yellow



Model

K406(CLT-K406S) : Black



Average continuous black cartridge yield: Apporx. 1,500 standard
pages (Black)



Average continuous color cartridge yield: Apporx. 1,000 standard
pages (Yellow/Magenta/Cyan)

Model

CLT-R406

Yield*

Approx. 16,000 images**

Model

CLT-W406

Yield*

Approx. 7,000 images**

NOTE
* Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment,
printing interval, graphics, media type and media size.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.

2.1.2.7. Maintenance Parts
Item
Transfer roller Assy

Specification
Part Code

JC93-00708A

Life

20,000 pages

Part Code



JC91-01138A (220V)



Fuser unit

JC91-01137A (110V)

Life

2-5

JC73-00309A
20,000 pages

Part Code

JC96-06292A

Life

ITB unit

Part Code
Life

Pick-Up roller

Approx. 20,000 images B & W or 5,000 images Color

Approx. 20,000 images B & W or 5,000 images Color

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.1.3. Model Comparison Table
Samsung CLP-365W

Samsung CLP-325W

HP CP1525n

Mono/Color Speed
(A4)

18 / 4 ppm

16 / 4 ppm

12 / 8 ppm

Processor

300 MHz

375 MHz

264 MHz

Memory (Std/ Max)

32 MB / 32 MB

32 MB / 256 MB

128 MB / 384 MB

Print Language

SPL-C

SPL-C

HP PCL 6

Paper Input

130 sheets Cassette

150 sheets Cassette

150 sheets Cassette

Duplex

N/A

N/A

N/A

Interface

High Speed USB 2.0

High Speed USB 2.0

High Speed USB 2.0

10/100 Base TX

10/100 Base TX

10/100 Base TX

IEEE 802.11 b/g/n

IEEE 802.11 b/g/n

Size (mm)

382 x 309 x 211 mm

388 x 313 x 243 mm

399 x 505 x 254 mm

Toner Cartridge
(K/CMY)

1.5K / 1K

1.5K / 1K

2K / 1.3K

Image

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-6

2. Product specification and description

2.2. System Overview
This chapter describes the functions and operating principal of the main component.

2.2.1. Front View
NOTE

0
0



This illustration may differ from your machine depending on your model. There are various types of machine.



Some features and optional goods may not be available depending on model or country.

v

w

x

|
{

}

y

~

vu

z
1
2

Output support

3

Top cover

4

Control Panel

5

Tray

6

Front cover

7

Front cover release button

8

Toner cartridges

9

Waster toner container

10

2-7

Output tray

Imaging unit

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.2. Rear View
NOTE


This illustration may differ from your machine depending on your model. There are various types of machine.



Some features and optional goods may not be available depending on model or country.

y
x
w
v
1

Rear cover

2

Power receptacle

3

USB port

4

Network port (CLP-36xW only)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-8

2. Product specification and description

2.2.3. Paper Path
The following diagram displays the path the paper follows during the printing process.

2-9

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4. System Layout
This model consists of the engine parts, hardware parts, firmware. The engine parts consists of the mechanical parts
comprising Frame, Toner Cartridge, Drive Unit, Transfer roller, Pick up unit, Fuser, Cassette. The hardware parts consists of
the main board, SMPS, HVPS board, OPE board, PC interface.

1

Cassette

8

OPC drum

2

Pick up roller

9

K toner cartridge

3

Registration roller

10

C toner cartridge

4

Transfer(T2) roller

11

M toner cartridge

5

ITB Unit

12

Y toner cartridge

6

Fuser Unit

7

LSU

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-10

2. Product specification and description

2.2.4.1. Feeding Section
It is consists of a basic cassette, pick up/forward/retard roller and parts related to paper transferring.

1) Cassette (Tray1)
This model has a cassette type tray.
It has a paper existence sensing function, paper arranging function.

NOTE
If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2) Pick up roller
This roller has functions such as a paper pickup function, paper feeding function, and removing electronic static function.
Pick up roller is driven by solenoid.

2-11

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4.2. Transfer Roller
The transfer roller unit is assembled to the rear of the machine. The transfer roller delivers the toner of the OPC drum
to the paper.

2.2.4.3. Drive Unit
The Drive unit is assembled to the right frame. It consists of a BLDC motor, a clutch, and various gears.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-12

2. Product specification and description

2.2.4.4. Fuser Unit
This unit consists of Heat Roller, a Thermostat, and Thermistor, etc. It fuses the toner that was transferred by the transfer
roller onto the paper, by applying heat and pressure to complete fusing process.

1) Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.


Thermostat Type : Non- Contact type Thermostat



Control Temperature : 195°C ± 5°C

2) Thermistor
It is a temperature detecting sensor.


Temperature Resistance : 7 kΩ(180°C)

3) Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.
4) Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When a
paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper and is permanently fused.
5) Halogen Lamp



2-13

Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 %
Capacity : 850 Watt ± 25 W

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4.5. LSU (Laser Scanner Unit)
It is the core part of the LBP ( Laser Beam Printer ) which switches from the video data received to the controller to the
electrostatic latent image on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of polygon
mirror. The OPC drum is turned with the paper feeding speed. The HSYNC signal is created when the laser beam from LSU
reaches the end of the polygon mirror, and the signal is sent to the controller. The controller detects the HSYNC signal to
adjust the vertical line of the image on paper. In other words, after the HSYNC signal is detected, the image data is sent to
the LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-14

2. Product specification and description

2.2.4.6. Toner Cartridges and Imaging Unit
By using the electronic photo process, they creates a visual image. The toner cartridge consists of the supply roller and
developing roller. The imaging unit consists of the OPC drum, charge roller, cleaning roller.

• Developing Method : Non magnetic single component non-contacting method
• Toner : Non magnetic single component pulverized type toner
• The life span of toner (ISO 19798 pattern / A4 standard)
- 1.5K (K) / 1K (CMY)
• The life span of imaging unit
- Approx. 16,000 images.
• OPC Cleaning : Collect the toner by using cleaning blade
• Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade
• Classifying device for toner cartridge: ID is classified by CRUM

1
2

Developing Roller

3

Supply Roller

4

Charge Roller

5

2-15

OPC drum

Cleaning Roller

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5. Hardware configuration
The CLP-36x series Electrical Circuit System consists of the following:

• Main board (System board)
• OPE board
• Connection board
• CTD board
• CRUM Joint board
• SMPS board
• HVPS board
• WLAN board (Wireless model only)
Diagram of the CLP-36x series Electrical Circuit
Co n n e c t io n Dia g r a m o f
FUS ER
000000000000000000000000
000000000000000000000000
000000000000000000000000

BLDC

OP E

CLP-3 6 0 / 3 6 5 (W)

1
2
3
4
5
6
7
8
9
10

MT

1
2
3
4
5
6
7
8
9
10
11
12
13
14

OPE

CL
CL

DEVE HOME
Sens or

C ONNEC TION

CTD

1
2

CL

1
2
3
4
5
6

Clutch

1
2
3
4
5

24 VF
THV_C LUTC H
DGND
DGND

CL

W-LAN Module
(W Mode l only)

CL
REAR
COVER

LD

TEMUJ IN-C

LAN
(W model only )

US B

SMPS Powe r

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4

MAIN

CN14
CN6

SINGLE BEAM LSU

SMPS Powe r

3_ 3V_LS U
nHS YNC
DGND
VDO_ 1_P
VDO_ 1_N
DGND
nLDON_LS U
nS H_LS U1
LD_P OWE R
C LK_LS U_MOT
nR E ADY LS U
_
nLS U_ MOT _E N
DGND
24 VA

FUS E R_ THE R M1
FUS E R_ TR _ B AS E
DGND
DGND

CN11

FUSER
AC

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

DE VE_ C LUTC H
ITB _C LUTC H
24 VF
24 VF
P IC KUP_C LUTC H
R E GI_C LUTC H
DE VE_ HOME
3_ 3V_S E NS OR
3_ 3V_ITB _HOME
nS E NS_ITB _HOME
INNE R _TE MP
DGND
C TD_ LE D
ADC _C TD_ S
5V_C TD
ADC _C TD_ P
OUT_ TE MP
S C L0 _C R UM
OP C _KE Y
3_ 3_C R UM
S DA0 _C R UM
nS E NS_P_R E GI
DGND
nS E NS_P_E MR TY

CONNECTION

S MP S

1
2
3
4
5
6
7
8
9

24 VF
24 VF
nDE V_E N
3.3V
nC OVE R_S W
P WM_ DE V_ DC
WAS TE_ TX
P WM_ DE V_ AC
WAS TE_ LE VE L
THV_R E AD
DGND
DGND
nS E NS_P _E XIT
P WM_ DE V_ VP P
P WM_ MHV
P WM_ THV
5V
P WM_ ITHV
3_ 3V_S E NS OR
nTHV_ E N
ITHV_R E AD
DE V_R E LAY
3
DE V_R E LAY
1
DE V_R E LAY
2
E R AS E R
_LAMP
DE V_R E LAY
4

CN10

LS U

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

HVP S / Wa ste / Era s er

P -MOTOR

1
2
3
4
5

A
C

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

2

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

HVPS / Wa ste / Era se r

1

CN10

OPE

3 .3V
DGND
S CK
DGND
MIS O
nINT_WLAN
nS S1 _WLAN
DGND
MOS I
3 .3V_P ull Up

CN7

REGI

Clutch

CN1 2

PICKUP

T2 CLUTCH

ERASER

REGI / EMPTY
SENSOR

CN4

1
2
3
4
5
6
7
8
9
10
11

CN1 / WLAN_SPI

nCRUM/
OPC KEY

HVP S

B LDC _C LK
nB LDC _ MOTOR _R E ADY
nB LDC _ MOTOR _E N
DGND
DGND
DGND
24VF
24VF

FUS ER

1
2
3
4
5

1
2
3
4
5
6
7
8
9
10

CN5

ITB HOME
Se nsor

BLDC

CONNE CTION

WASTE
TONER

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

1
2
3
4
5
6
7
8
9
10
11
12
13
14

DEVE
Clutch

P OWE R _SW
O P_ P OWER _LE D
LE D_Y_ E MP TY
LE D_M_ E MP TY
LE D_C _ EM PTY
LE D_K_ E MP TY
DGND
n KE Y_ E CO
LE D_EC O
LE D_R EADY
LE D_ER R OR
LE D_WLAN
n KE Y_ P RT _ SC R E EN
n KE Y_ C ANC E L

EXIT
Se nsor

FUSE R _ ON
2 4 VF
EN_ R E ALY_ AC
2 4 V_ON_ OF F
DGND
5 V_ S MP S
5 V_ S MP S
DGND
2 4 VA
2 4 VA
2 4 VA
DGND
DGND
DGND

ITB
Clutch

FRONT
COVER

220 V/
110 V

CLX-330x series has a system board of integrated engine controller, video controller.
The engine controller controls all modules required to print, that is, LSU, HVPS/SMPS, Fuser, Motor etc. It communicates
with the video control block inside CPU for printing. And it has the interface for all video sync signal to print out
the video data.
The video controller receives print data from the host through network or USB Port. It takes this information and generates
printable video bitmap data.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-16

2. Product specification and description

The main board is adopted 300 MHz Temujin-C CPU that is integrated with engine/ video controller. It has the SDRAM
internal memory 32MByte.

Circuit board locations
The following diagrams show the locations of the printer circuit boards:

2-17

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.1. Main board
The Temujin-C chip is adopted as the main processor. Its process speed is 300 MHz. It is integrated engine controller,
video controller.
There is a SDRAM 32Mbyte in the Temujin-C chip.
USB is the embedded type and wired network supports 100M full duplex.

[Main board diagram]
Blo c k Dia g ra m o f

CLP -360/365(W)
OP E P a ne l & Dis pla y
LED & Ke ys

2p

Front Cove r ope n

HVP S
T1
T2

P olygon Motor

AR M9 Þ 300 MHz

16p

5p

4p

CHARGER
De ve S upply
De ve Bia s
De ve Dr.Bla de

3p

Ma in Bo a rd

14p

27p

LS U

2p

Te mu jin -C

9p

LD Bã d
ã

Was te Toner
TX & R X
EXIT s ens or

2p

R AM controller
(Imbedded 32MB R AM)

ER AS ER

14p

R J45

GP IO

10 /100 LAN
*

MAC

EEP R OM
8KB/32 KB*

I2 C

Fus er AC
2p

FUS ER

2p

C R UM M
C R UM C
C R UM K

4p

4p

4p
4p

OP C Key

controller

HP VC

4p

US B DEVIC E

BLDC
Motor
(MAIN)

10p

Image P roces s or
Local controller
US B 2 .0

nSS , MOSI, SCK,MISO

C R UM Y

LS U

SCL

S erial
Flas h
2 MB/8 MB*

LAMP
Thermis tor

SDA

P WM 8 C H

S tep Motor

14p

C ontrol S ignal

ADC 5 C H

UAR T

+24 V / +5V

S MP S

Re a r Cove r ope n

2p

T2 clutch

P LL

SPI

CRUM
J oint
&
Oute r
TEMP

11p

ITB HOME s ens or
& Inner TEMP .

3p

DEVE HOME s ens or

2p
6p

DEVE clutch

6p

3p

2p
2p

Copyright© 1995-2012 SAMSUNG. All rights reserved.

R egi s ens or
ITB clutch

5p
5p

Empty s ens or

3p

Conne ction I/F Boa rd

2p

C TD

24p

W-LAN
Module

P ickup clutch
2p

R egi clutch

2-18

2. Product specification and description

[Main board image]

• Connection
1

LSU connector

2

Connection board connector

3

HVPS interface connector

4

USB device connector

5

Fuser thermistor interface connector

6

OPE connector

7

Main BLDC Motor connector

8

T2 Clutch connector

9

SMPS interface connector

10

Wired network connector (W model only)

11

Wireless module interface connector(W model only)

12

Debugger connector(will be deleted)

• Information
- Part Code
▪ JC92-02485A (CLP-360/365 Model)
▪ JC92-02483A (CLP-360W/365W Model)
- Part Name : PBA-MAIN

2-19

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.2. OPE board
The OPE board receives information from key input and send it to the main board. The main board controls the LED on
OPE board.

[OPE controller diagram]

[OPE controller image]

• Information
- Part Code
▪ JC92-02500A (CLP-360/365 Model)
▪ JC92-02501A (CLP-360W/365W Model)
- PBA Name : PBA-OPE
• Connection
1

Interface connector to Main board

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-20

2. Product specification and description

2.2.5.3. Connection board
This board connects between the cluth/sensor/CRUM I/F board and the main board.

• Connection
1

ITB Clutch

2

DEVE Clutch

3

ITB I/F

4

DEVE Home Sensor

5

Crum I/F board

6

CTD

7

Regi/Empty Senor

8

Regi Clutch

9

Pickup Clutch

• Information
- Part Code : JC92-02489A
- Part Name : PBA-CONNECTOR

2-21

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.4. CTD (Color Tone Density) board
This board is for compensating the color tone density.

• Information
- Part Code : JC32–00014A
- Part Name : SENSOR-CTD
• Connection
INTERFACE CONNECTOR TO SYSTEM BOARD

1

(JC39-01798A, HARNESS-CTD)

2.2.5.5. CRUM Joint board
This board is assembled to the front cover inside. It connects the signal and power of the CRUM, OPC vender signal and
outer temperature sensor.

• Information
- Part Code : JC92–02563A
- Part Name : PBA-TONER CRUM
• Connection
1

Interface Connector to Main Board
(JC39-01719A, HARNESS-CRUMJOINT )

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-22

2. Product specification and description

2.2.5.6. Wireless LAN board (CLP-36xW only)
The Wireless LAN Module supports 802.11b/g/n. It communicates with main board via SPI.

• Information
- Part Code : JC92–02517A
- Part Name : PBA-WNPC
• Connection
1

Interface Connector to Main board
(JC39-01887A, FLAT CABLE-WLAN_C)

2-23

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.7. SMPS (Switching Mode Power Supply) Board
The SMPS (Switching Mode Power Supply) Board supplies electric power to the Main Board and other boards through a
Main Controller. The voltage provided includes +5V, +24V from a 110V/220V power input.

• Specification
General Input/Output Voltage
1) AC 110V (110V ~ 127V)
2) AC 220V (220V ~ 240V)
3) Input Current : 4A (110V) / 2A (220V)
4) Output Power: 58.2W
-

DC 5.1V : 10.2W

-

DC 24V : 48W

• Information
110V

220V

Part Code

JC44–00213A

JC44–00214A

Part Name

SMSP V1

SMPS V2

• Connection
1

AC Inlet

2

Fuser_AC output

3

Output_DC

◆ Input / Output connector
AC Input Connector( CON1)
PIN ASSIGN

PIN NO

Description

1

AC_L

AC Input

2

AC_N

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-24

2. Product specification and description

Fuser AC Output Connector( CON2 )
PIN ASSIGN

PIN NO

Description

1

AC_L

AC Output for Heater Controller

2

AC_N

DC Output Connector (CON3)
PIN ASSIGN

PIN NO

Description

1

GND

Ground

2

GND

Ground

3

GND

Ground

4

+24V

+24V power

5

+24V

+24V Power

6

+24V

+24V Power

7

GND

Ground

8

+5V

+5V Power

9

+5V

+5V Power

10

GND

Ground

11

24V_OFF

Sleep mode
(Input)

12

RELAY ON

Fuser Relay

13

24VS

Main PBA 24VF
(Input)

14

2-25

Fuser on

Fuser On

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.8. HVPS board
High Voltage Power Supply(HVPS) board generates the high voltage such as MHV, DEV, Blade, SUP and THV.

• Connection
1

HVPS I/F

2

Waste Toner

3

Rear Cover Open

4

Eraser lamp

5

Front Cover Open

6

Paper EXIT sensor

• Information
- Part Code : JC44–00215A
- Part Name : HVPS

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-26

2. Product specification and description

2.2.5.9. Electrical Parts Location
Sensors

No.

Description

Function

S1

Photo interrupter (Regi sensor)

Paper detection

S2

Photo interrupter (Paper empty sensor)

Paper detection

S3

CTD sensor

Color density sensing

S4

Thermostat

Temperature detection

S5

Thermistor

Temperature detection

S6

Photo interrupter (Paper exit sensor)

Paper detection

S7

Cover open sensor

Cover open detection

S8

Photo interrupter (ITB belt sensing )

Belt rotation sensing

2-27

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.6. Engine F/W Control Algorithm
2.2.6.1. Feeding
If feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the
solenoid is controlled by controlling the general output port or the external output port. While paper moves, occurrence
of Jam is judged as below.
Item

Description

JAM 0



After picking up, paper cannot be entered because to paper is not fed.



After picking up, paper entered but it cannot reach to the feed sensor in predetermined period of
time. due to slip, etc.



After picking up, if the feed sensor is not on, re-pick up. After re-picking up, if the feed sensor is
not on after certain time, it is JAM 0.



Even though the paper reaches to the feed sensor, the feed sensor doesn’t be ON.



After the leading edge of the paper passes the feed sensor, the trailing edge of the paper cannot pass
the feed sensor after predetermined period of time.



After the leading edge of the paper passes the feed sensor, the paper cannot reach the exit sensor
after predetermined period of time.

JAM 1

* The paper exists between the feed sensor and the exit sensor.
JAM 2

After the trailing edge of the paper passes the feed sensor, the paper cannot pass the exit sensor predetermined
period of time.

2.2.6.2. Transfer
The charging voltage, developing voltage and the transfer voltage are controlled by PWM (Pulse Width Modulation). The
each output voltage is changeable due to the PWM duty. The transfer voltage admitted when the paper passes the transfer
roller is decided by environment conditions. The resistance value of the transfer roller is changed due to the surrounding
environment or the environment of the set, and the voltage value, which changes due to the environments, is changed
through AD converter. The voltage value for impressing to the transfer roller is decided by the changed value.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-28

2. Product specification and description

2.2.6.3. Fusing
The temperature change of the heat roller’s surface is changed to the resistance value through the use of a thermistor.
The Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD
converter, the temperature is decided based on the voltage value read. The AC power is controlled by comparing the target
temperature to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the
fusing, the error stated in the below table occurs.

• Open Heat Error
When the engine operates the warm-up process, if the temperature of the fixing unit is not higher than a specified
temperature, the engine defines Open Heat Error. When this error is detected, the engine stops all functions and keeps
the error state. Also, the engine informs the error status of the main system, so it can take appropriate action; and then
the error message is displayed at LCD window or LED informing the error status of the user.

• Low Heat Error
When the engine is at stand-by, printing or warm-up mode, if the temperature of the fixing unit is lower than the
specified temperature at each state and the lower temperature state is maintained during the specified time, the engine
defines Low Heat Error. When this error is detected, the engine stops all functions and keeps it at the error state. Also,
the engine informs the error status of the main system, so it can take appropriate action; and then the error message
is displayed at LCD window or LED informing the error status of the user.

• Over Heat Error
For overall engine state, if the temperature of the fixing unit is higher than the specified temperature and the temperature
state is detected for a specific duration, then the engine defines Over Heat Error. When this error is detected, the engine
stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system, so it
can take appropriate action; and then the error message is displayed at LCD window or LED informing the error
status of the user.

2.2.6.4. LSU
LSU receives the image data from PVC or HPVC and make the latent image on OPC surface. It uses the single beam,
LD. The errors related to LSU are as follows:

• By Lready
When the printing is started, the engine drives the polygon motor of LSU. After the specified time is elapsed, if the
motor is not in a ready status, the engine detects the error that the polygon motor is not in a ready status. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and the error message is displayed at LCD window to inform the error status of the user.

• By Hsync
When the polygon motor is ready, the LSU sends out the signal called Hsync and used to synchronize with each image
line. So, if the engine does not detect consecutively the signal for a fixed time, it defines the Hsync Error. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and then the error message is displayed at LCD window to inform the error status of the user. LSU Error
Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode
is changed to recovery mode and the engine informs the main system of the engine mode. And the engine checks the
LSU error. If the error doesn’t happen, the printing job.

2-29

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.7. Software Descriptions

2.2.7.1. Software system overview
The software system of this model is constructed with

• Host Software part that the application software operated in Window and Web Environment
• Firmware parts that is a Embedded software controls printing job.

2.2.7.2. Architecture

P rin ter /MFP

HOS T
S o ftware

Driver

Web -b as ed
Ap p licatio n

Firm ware

S tan d -alo n e
Ap p licatio n

Ap p licatio n
(Em u latio n )

Kern el

Host Software is made up of
1) Graphic User Interface offers the various editing functions to user in Host.
2) Driver translates the received document to a Printing Command language which printer can understand and transfers
data to spooler.
3) Stand-alone Application offers the various printing application such as Easy Printer Manager, Printer Status in Window
system.
4) Web-based-Application offers the same functions as Stand-alone Application in Web environment.

Firmware is made up of
1) Application (Emulation) that is a interpreter translates data received from Host to a printing language (PCL, PS, GDI,
etc.) to be able to make the user to take same output as originally one what composed in Host.
2) Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine
system.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-30

2. Product specification and description

2.2.7.3. Data and Control Flow
Ho s t

Firmwa re

US B
Driver
- P CL3, P S 3

Web-b as ed
- Do cument Manag ement

Q
p
s
u

KERNEL

S ys tem
- Netwo rk Ad minis tratio n
- S tatus Mo nito r
- Remo te Co ntro l P anel

S tan d-alo n e
- P rinter S etting Utility
- Netwo rk Ad minis tratio n

En g in e

N
p
o
j
u
p
s

Netwo rk
In terface
Ap p licatio n

Ap p licatio n
(Em u latio n )
- P CL
- PS3

- S tatus Mo nito r

The above Block Diagram is explained that:

Host Side is made up of
1) Driver that is Windows application software translate printed data to one of printer language and create spooler file.
2) Web-based Application that offer a various printer additional functions, management of printing job, printer
administration, Status monitor to monitoring the printer status by real time in Web, independent environment on OS.
3) Stand-alone Application that is a similar Window software as same as above 2.
4) Port Monitor that manages the network communication between spooler and Network Interface Card, or various
additional application and Network Interface Card,(this is, at first, make communication logical port, manage the data,
transfer them from spooler to network port, and offer the result of printing).

Firmware Side is made up of
1) Network Interface Card is that relay the communication between Host and kernel using various network protocol.
2) Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing
with engine & rendering job.

2-31

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

3) Emulation is that interprets the various output data from selected emulation.
4) Engine is that prints rendered bit-map data to paper with required size and type by Kernel.
And then, for Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various
additional printing functions, this Kernel use max. 10 Queuing systems in a memory.

In Printing, the two procedures are
1) Case of using USB Port


After user start to print the wanted document to PCL string or compressed GDI bit-map data, the Driver translates
the all graphic data of the client PC and send data to host spooler. And then the spooler sends the data stream to
the printer via USB port.



Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).



Engine print the received data to required paper with the sequential developing process.

2) Case of using Network


After user start to print the wanted document to PCL string or compressed GDI bit-map data, Driver translate the
all graphic data of it and send data to host spooler.



If so, Port monitor managing network port receives data from spooler and sends a data stream to the main board.



Network interface card receives it and send to Kernel part.



Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).



Engine print the received data to required paper with the sequential developing process.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-32

3. Disassembly and Reassembly

3. Disassembly and Reassembly
3.1. Precautions when replacing parts
3.1.1. Precautions when assembling and disassembling
• Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature
rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.

• Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and
create electric shock or fire hazards.

• Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong
screw could lead to system failure, short circuit or electric shock.

• Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously
degrade print quality. There are no serviceable parts inside.

• Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe.
Damaged cables could lead to electric shock or unit malfunction.

3.1.2. Precautions when handling PBA
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.

• Precautions when moving and storing PBA
1) Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2) Do not store a PBA where it is exposed to direct sunlight.

• Precautions when replacing PBA
1) Disconnect power connectors first, before disconnecting other cables.
2) Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.

• Precautions when checking PBA
1) Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge
on the body.
2) Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an
electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as
they may get hot.
3) Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is
used and always ensure that when toothed washers are removed they are refitted in their original positions.

3-1

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.1.3. Releasing Plastic Latches
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-2

3. Disassembly and Reassembly

3.2. Screws used in the printer
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep
a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the
appropriate places.
NOTE
This list is based on CLP-365W. So, this list may differ from your machine depending on its model.
Parts Code

Location

Description

6003-000196

FRAME-MAIN

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

11

6003-000269

FRAME-MAIN

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

13

6003-000196

FUSER

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000282

FUSER

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

2

6003-000152

FRAME
BASE-PAPER
PATH

SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,-

1

6003-000282

FRAME
BASE-PAPER
PATH

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

4

6003-000196

FRAME

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000269

FRAME

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

43

6003-000301

FRAME

SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A

1

6003-000269

FRAME-SUB_LEFT SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

26

6003-000269

FRAME-SUB_FRONT
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

1

6003-000196

FRAME-SUB_CTD

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

6003-000269

FRAME-SUB
RIGHT

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

24

6002-000440

DRIVE

SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A

3

6003-000269

DRIVE

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

8

6003-000282

LSU

SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-

5

6003-000196

COVER-FRONT

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

5

6003-000196

COVER-REAR

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

2

6003-000264

COVER-TOP

SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-

2

6003-000196

ETC

SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A

4

6003-000269

COVER-TOP

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

2

6003-000269

COVER-REAR

SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-

4

3-3

Qty

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.3. Replacing the maintenance parts
3.3.1. ITB Unit
1. Open the front cover.
2. Remove YMCK toner cartridges and waste toner
container.

5. Open the rear cover. Release the FRAME-TRANSFER
from the left hole.

3. Remove the imaging unit.

6. Pull down the both levers.

4. Unplug the ITB connector from the top-right.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-4

3. Disassembly and Reassembly

7. Remove the ITB Unit while holding its handle, and
pulling in direction of arrow.

3-5

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.3.2. Fuser Unit
1. Open the rear cover door.
2. Remove the rear cover after removing 4 screws.

4. Unplug 2 connectors from the SMPS board and main
board.

5. Remove 4 screws. And then remove the fuser unit.
3. Remove the right cover.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-6

3. Disassembly and Reassembly

3.3.3. Transfer(T2) roller
1. Open the rear cover door. Release the
FRAME-TRANSFER from the left hole by
pulling it to the direction of arrow.

2. Push and release the FRAME-TRANSFER.

3.3.4. Pick up roller
1. Remove the cassette. See the bottom of the machine.

3. Remove the pick up rubber.

2. Release the stopper from the shaft. Move the right
HOUSING-PICK UP to the right.

3-7

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4. Replacing the main SVC parts
NOTE
Before service, remove all toner cartridges and waste toner container.

3.4.1. Cover
1. Open the rear cover door.

4. Release the left cover.

2. Remove the rear cove after removing 4 screws.

5. Unplug the OPE connector from the main board.
Remove 2 screws. And lift up the top cover.
3. Release the right cover.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-8

3. Disassembly and Reassembly

3.4.2. HVPS board
1. Remove the left cover. (Refer to 3.4.1)

3. Unplug all connectors from the HVPS board.

2. Remove 5 screws. Release the lock. And release the
HVPS board.

3.4.3. LSU
1. Remove the cassette. Stand the machine to see the
bottom.
2. Remove 3 screws. Unplug the flat cable. And release
the LSU.

3-9

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.4. FRAME BASE-PAPER PATH
1. Remove the right cover.

4. Remove the FRAME-TRANSFER.

2. Unplug the connector from the PBA-CONNECTOR.
Remove the main board after removing 4 screws and
connectors.

5. Remove the FRAME BASE-PAPER PATH after
removing 2 screws.
3. Remove 4 screw from the bottom of the machine.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-10

3. Disassembly and Reassembly

3.4.5. Regi clutch and Pick up solenoid
1. Remove the FRAME BASE-PAPER PATH. (Refer to
3.4.4)

4. Release the pick up solenoid after removing 1 screw.

2. Release the regi. clutch after removing the
WASHER-PLAIN.
3. Remove 4 gears.

3.4.6. Feed sensor and Empty sensor
1. Remove the FRAME BASE-PAPER PATH. (Refer to
3.4.4)

3. Release the Empty sensor and Feed sensor.

2. Remove the COVER-PICK UP.

3-11

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.7. Main board
1. Remove the right cover. (Refer to 3.4.1)

2. Unplug all connector. Remove 4 screws. And remove
the main board.

3.4.8. SMPS board
1. Remove the right cover. (Refer to 3.4.1)
2. Remove the SMPS cover after removing 2 screws.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Unplug all connectors on SMPS board. Remove 2
screws. And remove the SMPS board.

3-12

3. Disassembly and Reassembly

3.4.9. Cam Solenoid
1. Remove the right and top cover. (Refer to 3.4.1)

3. Release the Cam Solenoid.

2. Remove the Cam Solenoid cover after removing 1
screw.

3-13

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3. Disassembly and Reassembly

3.4.10. Main Drive Unit
1. Remove the right cover. (Refer to 3.4.1)

5. Remove 4 screws and 2 gears inside the right frame.

2. Remove the main board. (Refer to 3.4.7)
3. Remove 2 screws.

6. Release the Main Drive Unit.

4. Remove the Holder-Clutch and Holder-Gear after
removing 4 screws.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

3-14

4. Alignment and Troubleshooting

4. Alignment and Troubleshooting
4.1. Alignment and Adjustments
This chapter describes the main functions for service, such as the product maintenance method, the test output related to
maintenance and repair, Jam removing method, and so on. It includes the contents of user guide.

4.1.1. Control panel
NOTE


This control panel may differ from your machine depending on its model. There are various types of control panels.

v
w
x

y
z
{

1

Toner LED

Shows the status of the toner.

2

Eco

Turn into eco mode to reduce toner consumption and paper usage when
pc-printing only.

3

WPS

Configures the wireless network connection easily without a computer.

(CLP-36xW only)



Manual print


4-1

Press this button each time you load a sheet of paper in the tray if
you have selected Manual Feeder for Source in your printer driver.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

3

Print screen



Prints the screen


Press this button and the green LED will start blinking. If you want
to print only the active screen, release the button when the green
LED stops blinking. If you want to print the whole screen, release
the button while it’s blinking.



(CLP-36x only)

Manual print
-

Press this button each time you load a sheet of paper in the tray
if you have selected Manual Feeder for Source in your printer
driver.
NOTE

-

When printing the active window/whole monitor screen using the
print screen button, the machine may use more toner depending on
what is being printed.

-

Cancel

You can only use this function with USB-connected machine.

-

4

Print Screen can only be used in the Windows and Macintosh
operating systems.

You can only use this function if the machine’s Easy Printer Manager
program is installed if you are a macintosh OS user, you need to
enable Screen Print Settings from the Easy Printer Manager to use
the Print Screen feature.

You can stop an operation at any time. You also can do the following functions.


Configuration sheet




Prints event log report / usage counter




Press and hold this button for about 2 seconds until the green LED
blinks slowly, and release.
Press and hold this button for about 4 seconds until the green LED
blinks quickly, and release.

Prints supplies info report


Press and hold this button for about 6 seconds until the green LED
on, and release.

5

Power/Wake Up

You can turn the power off or wake the machine up from the sleep mode with
this button.

6

Status LED

Shows the status of your machine

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-2

4. Alignment and Troubleshooting

4.1.2. Understanding the status LED
The color of the LED indicates the machine's current status.
NOTE


Some LEDs may not be available depending on model or country.



To resolve the error, look at the error message and its instructions from the troubleshooting part.



You also can resolve the error with the guideline from the computers’s Samsung Printing Status window.

LED

Status

Description

Status

Off

The machine is off-line or save mode.
Blinking

On
Red

Blinking



The machine is receiving data from the computer.



Green

The machine is printing data.



The machine is on-line and can be used.

The machine is on manual printing or manual duplex printing.

The cover is opened. Close the cover.
There is no paper in the tray when receiving or printing data. Load
paper in the tray.


Orange




On

The machine has stopped due to a major error.

Orange

Upgrading firmware.

On
Toner LED

Blinking

A paper jam has occurred.

Blinking

Small amount of toner is left in the cartridge. The estimated cartridge life of
toner is close. Prepare a new cartridge for replacement. You may temporarily
increase the printing quality by redistributing the toner.


A toner cartridge has almost reached its estimated cartridge life. It is
recommended to replace the toner cartridge.



On

The toner cartridge is not installed or the wrong toner cartridge is
installed.

Off

Green

The machine is disconnected from a wireless network.

On

The machine is in power save mode.
The machine is in ready mode or the machine’s power is off.

On

Eco mode is on.

Off

Eco

Blue

The machine is connected to a wireless network.

Off

Power LED

The machine is connecting to a wireless network.

Off

Blue

Blinking
On

WPS LED

All toner cartridges are at normal capacity.

Eco mode is off.

* Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of
print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment,
percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the
cartridge even when red LED is on and the printer stops printing.
** Some LEDs may not be available depending on model or country.

4-3

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.3. Clearing paper jams
NOTE
To avoid tearing the paper, pull the jammed paper out slowly
and gently.

In tray1
1) Take off the cassette.

3) Reinstall the cassette.

2) Remove the jammed paper by gently pulling it straight
out.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-4

4. Alignment and Troubleshooting

Inside the machine
CAUTION

4) Open the rear cover door.

The fuser area is hot. Take care when removing paper
from the machine.

1) Open the exit top cover.

0
5) Open the FRAME-TRANSFER.

2) Remove the jammed paper by gently pulling it straight
out.

0
6) Remove the jammed paper by gently pulling it straight
out.

3) Close the exit top cover.

If you do not see the paper in this area, stop and go to
next step:

4-5

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

7) Close the FRAME-TRANSFER.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

8) Close the rear cover door.

4-6

4. Alignment and Troubleshooting

4.1.4. Useful menu item for service
1) Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The
following information will guide you on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
4,000 m
(13,123 ft)

1
3,000 m
(9,842 ft)

2
2,000 m
(6,561 ft)

3

1,000 m
(3,280 ft)

4
0

1
2
3
4

High 3
High 2
High 1
Normal

You can set the altitude value from Device Settings in Samsung Easy Printer Manager program.

• For Windows and Macintosh users, you set from Samsung Easy Printer Manager & gt; Switch to advanced mode
& gt; Device Settings.
NOTE


4-7

If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.5. Periodic Defective Image
If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the table
below and check the condition of the appropriate roller.

Roller

Period (mm)

Phenomenon

Defective part

1

Pressure Roller

50.3mm

Background

Fuser Unit

2

Heat Roller

86.4mm

Black spot and image ghost

3

Charging Roller

37.7mm

Black Spot and line and periodic band

4

OPC Drum

188.5mm

White and Black Spots

5

Developing Roller

26.0mm

White spot, Horizontal black band

6

Supply Roller

47.5mm

Periodic Band by little difference of density

7

Transfer Roller

54.64mm

Ghost, Damaged image by abnormal transfer

Copyright© 1995-2012 SAMSUNG. All rights reserved.

Toner Cartridge

Transfer roller

4-8

4. Alignment and Troubleshooting

4.1.6. Useful management tools
4.1.6.1. Using Samsung Easy Printer Manager (Windows and Macintosh only)
NOTE


This feature may not be available depending on model or optional goods.



Available for Windows or Macintosh OS users only.



For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager.

Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung
Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of
these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two
different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching
between the two interfaces is easy: just click a button.

Understanding Samsung Easy Printer Manager
To open the program:

• For Windows, Select Start & gt; Programs or All Programs & gt; Samsung Printers & gt; Samsung Easy Printer Manager & gt;
Samsung Easy Printer Manager.

• For Macintosh, Open the Applications folder & gt; Samsung folder & gt; Samsung Easy Printer Manager.
The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:
NOTE
The screenshot may differ depending on operating system you are using.

4-9

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

No

Area

Description

1

Printer List

The printer list displays the installed printer icons on your computer.

2

Printer Information

This area gives you general information about your machine. You can check
information, such as the machine’s model name, IP address (or Port name),
and machine status.
NOTE
Troubleshooting button: This button opens Troubleshooting Guide when an
error occurs. You can directly open the necessary section in the user’s guide.

3

Application Information

Includes links for changing to the advanced settings, preference, help, and
about.

4

Quick links

Displays Quick links to machine specific functions. This section also includes
links to applications in the advanced settings.

5

Contents Area

Displays information about the selected machine, remaining toner level,
and paper. The information will vary based on the machine selected. Some
machines do not have this feature.

6

Order Supplies

Click on the Order button from the supply ordering window. You can order
replacement toner cartridge(s) from online.

Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible for managing the network and machines.

• Device Settings
You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print
information.

• Alert Settings
This is menu includes settings related to error alerting.

- Printer Alert : Provides settings related to when alerts will be received.
- Email Alert : Provides options relating to receiving alerts via email.
- History Alert : Provides a history of device and toner related alerts.
• Job Accounting
Provides querying of quota information of the specified job accounting user. This quota information can be created and
applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-10

4. Alignment and Troubleshooting

4.1.6.2. Using Samsung Printer Status (Windows only)
The Samsung Printer Status is a program that monitors and informs you of the machine status.
NOTE


The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine
or operating system in use.



Check the operating system(s) that are compatible with your machine.

Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is
installed automatically when you install the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab & gt; Printer
Status button.
These icons appear on the Windows task bar:
Icon

Mean

Description

Normal

The machine is in ready mode and experiencing no errors or warnings.

Warning

The machine is in a state where a soft error has occurred. For example, a toner low status,
which may lead to toner empty status.

Error

The machine has at least one hard error, such as out of paper, fuser error, etc. Machine
does not have ability to come to ready without customer intervention.

1

You can view the level of toner remaining in each toner cartridge. The machine
and the number of toner cartridge(s) shown in the above window may differ
depending on the machine in use. Some machines do not have this feature.

2

Alert Settings

Select the settings you want from the options window.

3

Order Supplies

You can order replacement toner cartridge(s) from online.

4

Troubleshooting

You can directly open the troubleshooting section in the user’s guide.

5

4-11

Toner Level

Close

Close the window.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.6.3. Using SyncThru Web Service (SWS)
SWS is an embedded web server in the machine. This web server informs you of machine configuration, version, status and
allows you to customize the machine’s settings. You can contact this server via wired and wireless network using your
web browser in the remote place.

Connecting preparations

• Wired or Wireless Network connection is established.
• Browser (Ex & gt; Internet Explorer) Program on your PC network connected
SWS overview
SyncThru Web Service (SWS)

• accepts HTTP request via port 80 as normal web servers.
• provides interface to users information of networked printers and allow to configure the setting of printers.
• is able to provide more complicated options than Local UI for printer configuration.

Connection Procedure
1) Open the Web-browser and input IP address of machine. Click “Login”.
2) Log-in Admin Mode. (ID: admin, PW: sec00000)
3) Select pages to check the configuration and customize the settings.
CAUTION
Please, change SWS Default ID and Password for system security in case of your first connection.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

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4. Alignment and Troubleshooting

4.1.7. Updating Firmware
This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one
of the following methods :

• Update the firmware by using the USB port.
• Update the firmware by using the Network.

4.1.7.1. Update the firmware by using the USB port
Upgrading preparations

• usblist2.exe : Tool which sends firmware data to printer.
• Firmware file to update.
Upgrade Procedure
1) Turn the machine off.
2) Connect USB cable to printer.
3) Turn the machine on. Check if the printer is the ready status.
4) Drag the firmware file and Drop down on the usblist2.exe.

And then firmware update will be started automatically.
5) When upgrading is completed, machine is automatically re-booting.

4-13

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.7.2. Update the firmware by using the network (CLP-36xW only)
Upgrading preparations

• Wired or Wireless Network connection is established.
• Firmware file to update
Upgrade Procedure
1) Open the Web-browser and input IP address of machine. Click “Login”.

2) Log-in Admin Mode. (ID: admin, PW: sec00000)

3) Select Maintenance menu and click “upgrade wizard”

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-14

4. Alignment and Troubleshooting

4) Select firmware file using “browser” button and press next button.

5) SyncThru will check verify firmware file and compare version and press next button.

6) Machine starts upgrading. SyncThru will return home page after upgrading is completed.

4-15

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.8. EDC program
The EDC program can check the machine status and perform various test to isolate the cause of a malfunction.

1) How to use the EDC program
1) Download the EDC program in your PC.
2) Connect the printer to the computer using USB cable.
3) Turn on the printer and wait for the printer to finish initializing.
4) Start EDC program. Press the “Menu” Button

5) To exit the EDC Mode, press the “Exit” button.

EDC mode menu (Engine Diagnostic Test)
Code-Sec

Displayed Name

Meaning

100-0000

Main BLDC Motor

Main BLDC Motor is On/Off

100-0001

Main BLDC Motor Slow

Main BLDC Motor Slow(50% speed) On/Off

100-0010

Main BLDC Motor Ready

Detect if Main BLDC Motor runs at normal speed

100-0241

Waste Toner Led

Waste Toner Led On/Off

100-0250

Waste Toner Full Sensor

Detect if the waste toner is full or not. Display Waste Tank Full adc

101-0010

T1 Pick-Up Clutch

Engages drive to pick up a paper from tray1.

101-0050

Registration Clutch

Engages drive to registartion rolls.

101-0201

Dev Cam Clutch

Rotate Deve cam

101-0202

Dev Relay1

Turn on the deve relay1

101-0203

Dev Relay2

Turn on the deve relay2

101-0204

Dev Relay3

Turn on the deve relay3

101-0205

Dev Relay4

Turn on the deve relay4

101-0210

ITB Clutch

Engages drive to ITB Cleaning Blade

101-0231

T2 Nip Release

T2 Nip Release

101-0260

Cover Open Sensor

Check if the set main cover is open or not

102-0010

T1 Paper Empty Sensor

Detect when paper is in Tray1.

102-0360

Regi. Sensor

Detect when a paper is at Regi. sensor.

102-0370

Exit Sensor

Detect when a paper is at Exit. sensor.

105-0032

MHV Bias

MHV bias voltage on at normal drive level

106-0037

Dev Bias

Dev bias voltage on at normal drive level

106-0038

Dev AC Bias

Dev bias AC voltage on at normal drive level

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-16

4. Alignment and Troubleshooting

Code-Sec

Displayed Name

Meaning

107-0032

THV Bias

THV plus bias voltage on at normal drive level

107-0033

THV(-) Bias

THV minus bias voltage on at normal drive level

107-0080

iTHV(+) Bias

iTHV plus bias voltage on at normal drive level

107-0160

Erase Lamp1

Erase Lamp 1

109-0000

Fuser Temperature A

Detects what the temperature A is on fuser.

110-0000

LSU Motor1 Run Ready

Detects if LSU motor1 runs at normal speed.

110-0060

LSU Motor1 Run

LSU Motor1 On/Off

110-0111

LSU LD Power

LSU LD Power On/Off with normal LD Power

111-0080

ID Sensor

Start ID sensor sensing On/Off

111-0090

ID Sensor Check

Display ID sensor reading value

NOTE
Acronyms and Abbreviations


DEV Bias- Developing High Voltage Bias



EDC - Embedded Diagnostic Control



LD – Laser Diode



LSU – Laser Scanning Unit



MHV - Main High Voltage (Charge Voltage)



THV - Transfer High Voltage

4-17

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.2. Troubleshooting
4.2.1. Procedure of checking the symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.

Power On

OPE LED
ON?

OPE LED
Green OK?

- No Power
- Power Module error
- Main PBA

Red LED on /
Error message
is displayed.

See the troubleshooting
for error code

Print (test page)

Printing
quality is
nomal?

Refer to " Solution
of Image Problem "

END

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-18

4. Alignment and Troubleshooting

4.2.1.1. Basic Check List
1) Check the Power.


Check that the power switch is turned on.



Check that the power cable is plugged into the outlet and the printer.



Check the voltage of the power outlet.

2) Check the LED of Panel.


Is there OPE LED ON?




If not check power cable, switch SMPS or Main board.

Is the abnormal Lamp?


Check the Main board and cable harness.

3) Check the Paper Path


Is there a Paper Jam?




Remove any paper fragments caught in the paper path.

Paper Jam occurs repeatedly at a specific point in the Paper Path


Open the fuser cover, Jam clear.



Dismantle the machine and carefully inspect the region where the jam occurs.
(Especially, check if paper fragments are caught in the Fuser

4) Print the Information Page (Configuration).


Try printing a test page from a computer.


If there is an error check cables and driver installation.

5) Check the Print Quality.


Is there are a Print Quality Problem?


Refer to image quality problem section.

6) Check consumables (toner etc.).


Using the keys print the Test Pattern.


4-19

Expected life of various consumable parts, compare this with the figures printed and replace as required

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.2.2. Error Code and Troubleshooting
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to
understand the messages’ and their meaning, and correct the problem, if necessary.
NOTE
Some messages may not appear on the display depending on the options or models.
Troubleshooting
Page

Error Code

Error Message

A1-1110

Error #A1-1110 Turn off then on

Page 4–21

A3-2210

Error #A3-2210 Call for service

Page 4–21

A3-3312

Error #A3-3312 Call for service

Page 4–22

A3-6110

Deve Home Sensor Error

Page 4–23

C1-2110

Prepare Toner

Page 4–24

C1-2120

Replace Toner

Page 4–24

C1-2411

Install toner

Page 4–24

C1-2512

Not compatible Yellow toner

Page 4–25

C1-2514

Not compatible Yellow toner

Page 4–25

C1-2711

Error: #C1-2711 Call for Service

Page 4–25

C1-2712

Error: #C1-2712 Call for Service

Page 4–25

C1-3110

Prepare Toner

Page 4–24

C1-3120

Replace Toner

Page 4–24

C1-3411

Install Toner

Page 4–24

C1-3512

Not compatible Magenta toner

Page 4–25

C1-3514

Not Compatible Magenta toner

Page 4–25

C1-3711

Error: #C1-3711 Call for Service

Page 4–25

C1-3712

Error: #C1-3712 Call for Service

Page 4–25

C1-4110

Prepare Toner

Page 4–24

C1-4120

Replace Toner

Page 4–24

C1-4411

Install Toner

Page 4–24

C1-4512

Not compatible Cyan toner

Page 4–25

C1-4514

Not compatible Cyan toner

Page 4–25

C1-4711

Error: #C1-4711 Call for Service

Page 4–25

C1-4712

Error: #C1-4712 Call for Service

Page 4–25

C1-5110

Prepare Toner

Page 4–24

C1-5120

Replace Toner

Page 4–24

C1-5411

Install Toner

Page 4–24

C1-5512

Not compatible Black toner

Page 4–25

C1-5514

Not compatible Black toner

Page 4–25

C1-5711

Error: #C1-5711 Call for Service

Page 4–25

C1-5712

Error: #C1-5712 Call for Service

Page 4–25

C3-6110

Prepare new Imaging unit

Page 4–26

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-20

4. Alignment and Troubleshooting

Troubleshooting
Page

Error Code

Error Message

C3-6120

Replace new Imaging unit

Page 4–26

C3-6410

Install Imaging unit

Page 4–26

C3-6520

Error: #C3-6520 Door open/close

Page 4–26

C5-1110

Prepare new Transfer belt

Page 4–27

C5-1120

Replace new Transfer belt

Page 4–27

C5-1710

Transfer Belt Error

Page 4–27

C5-3110

Prepare new Transfer roller

Page 4–27

C5-3120

Replace new Transfer roller

Page 4–27

C6-1110

Replace Fuser Soon

Page 4–28

C6-1120

Replace new Fuser unit

Page 4–28

C7-1131

Replace/Install Waste Toner Tank

Page 4–28

M1-1013

Paper Jam in Tray1

Page 4–29

M1-5012

Paper Empty in Tray

Page 4–30

M2-1210

Paper Jam inside machine

Page 4–29

M3-1110

Paper jam in exit area

Page 4–30

M3-2130

Output bin full Remove paper

Page 4–31

S1-5221

Wireless Network Error

Page 4–31

S2-4110

Door open Close it

Page 4–32

S2-4611

Top door Open or Exit JAM

Page 4–32

S6-3123

Network Problem:IP Conflict

Page 4–32

U1-2320

Error #U1-2320 Turn off then on

Page 4–33

U1-2330

Error #U1-2330 Turn off then on

Page 4–33

U1-2332

Error #U1-2332 Turn off then on

Page 4–33

U1-2340

Error #U1-2340 Turn off then on

Page 4–33

U2-6120

Error #U2-6120 Turn off then on

Page 4–34

U2-6140

Error #U2-6140 Turn off then on

Page 4–34

4-21

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
A1-1110
► Error message
Error #A1-1110 Turn off then on
► Symptom
The main motor does not operate.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the rear and right cover.
3) Check if the connection between main board and main motor are correct.

4) If the connection is OK, replace the main motor.
5) If the problem persists, replace the main board.

► Error Code
A3–2210
► Error message
Error #A3-2210 Call for service
► Symptom
The CTD sensor has a problem.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Check the CTD sensor connector. If the connection is OK, replace the CTD sensor board.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-22

4. Alignment and Troubleshooting

► Error Code
A3–3312
► Error message
Error #A3-3312 Call for service
► Symptom
The outer temperature sensor is defective.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the front cover.
3) Disassemble the front cover and replace the PBA-DEVE CRUM JOINT that includes the outer temperature sensor.

4-23

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
A3–6110
► Error message
Deve Home Sensor Error
► Symptom
The deve home sensor is defective.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the right cover.
3) Check the connection between the deve home sensor and connection board.

4) If the connection is OK, replace the deve home sensor.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-24

4. Alignment and Troubleshooting

► Error Code
C1-2110
C1–3110
C1-4110
C1-5110
► Error message
Prepare Toner
► Symptom
The remaining toner cartridge is less than 10%
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the toner cartridge.
2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

► Error Code
C1-2120
C1-3120
C1-4120
C1-5120
► Error message
Replace Toner
► Symptom
The toner cartridge is at the end of its life.
► Troubleshooting method
1) Turn the machine off and replace the toner cartridge with new one.

► Error Code
C1–2411
C1–3411
C1–4411
C1–5411
► Error message
Install toner
► Symptom
The toner cartridge is not installed or the CRUM has some problem.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to
distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
4) If the problem persists, replace the toner cartridge with new one.

4-25

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
C1-2512
C1-2514
C1-3512
C1-3514
C1-4512
C1-4514
C1-5512
C1-5514
► Error message
Not compatible Yellow toner
Not compatible Magenta toner
Not compatible Cyan toner
Not compatible Black toner
► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

► Error Code
C1–2711
C1–2712
C1–3711
C1–3712
C1–4711
C1–4712
C1–5711
C1–5712
► Error message
Error: #C1-2711 Call for Service
Error: #C1-2712 Call for Service
Error: #C1-3711 Call for Service
Error: #C1-3712 Call for Service
Error: #C1-4711 Call for Service
Error: #C1-4712 Call for Service
Error: #C1-5711 Call for Service
Error: #C1-5712 Call for Service
► Symptom
CRUM chip is defective.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-26

4. Alignment and Troubleshooting

3) If the problem persists, replace the toner cartridge with new one.

► Error Code
C3-6110
C3-6130
► Error message
Prepare new Imaging unit
Replace new Imaging unit
► Symptom
The imaging unit is at the end of its life.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the imaging unit.
2) If its life is at the end, turn the machine off and replace the imaging unit with new one.

► Error Code
C3-6410
C3-6520
► Error message
Install Imaging unit
Error: #C3-6520 Door open/close
► Symptom
The imaging unit is not installed.
► Troubleshooting method
1) Open the front cover. Remove YMCK toner cartridges.
2) Check if the imaging unit is installed. Remove and reinstall it.
3) If the problem persists, replace the imaging unit.

4-27

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
C5-1110
C5-1120
► Error message
Prepare new transfer belt unit.
Replace new transfer belt unit.
► Symptom
The ITB Unit is at the end of its life.
► Troubleshooting method
1) If its life is at the end, turn the machine off and replace the ITB unit with new one.

► Error Code
C5-1710
► Error message
Transfer Belt Error
► Symptom
ITB home sensor is defective.
► Troubleshooting method
1) Turn the machine off then on.
2) If the problem persists, turn the machine off. Remove and reinstall the ITB unit.
3) If the problem persists, replace the ITB unit with new one.

► Error Code
C5-3110
C5-3120
► Error message
Prepare new Transfer roller
Replace new Transfer roller
► Symptom
The transfer roller is at the end of its life.
► Troubleshooting method
1) If its life is at the end, turn the machine off and replace the transfer roller Assy with new one.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-28

4. Alignment and Troubleshooting

► Error Code
C6-1110
C6-1120
► Error message
Prepare new fuser unit.
Replace with new fuser unit.
► Symptom
The fuser unit is at the end of its life.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the fuser unit.
2) If its life is at the end, turn the machine off and replace the fuser unit with new one.

► Error Code
C7-1311
► Error message
Waste toner container is not installed. Install it.
► Symptom
The waste toner container is not installed
► Troubleshooting method
1) Check if the waste toner container is installed properly.
2) Remove and reinstall the waste toner container.

4-29

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
M1–1013
M2–1210
► Error message
Paper jam in tray 1.
Paper Jam inside machine
► Symptom
The jammed paper has occurred in the tray1 or inside the machine.
► Troubleshooting method
1) Remove the jammed paper.
2) If the jammed paper occurs continually, check the followings.
a) Check if the pick up roller are worn out or contaminated. Clean the contaminated part or replace it.
b) Check if the feed actuator or feed sensor is assembled correctly.

3) If the pick up solenoid is defective, replace it.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-30

4. Alignment and Troubleshooting

► Error Code
M1–5012
► Error message
Paper Empty in Tray
► Symptom
Paper is empty in tray.
► Troubleshooting method
1) Remove the cassette. Check if the paper is loaded.
2) If the problem persists, replace the paper empty sensor.

► Error Code
M3–1110
► Error message
Paper jam in exit area.
► Symptom
The jammed paper has occurred in the exit area.
► Troubleshooting method
1) Remove the jammed paper.
2) If the problem persists, check the following.
a) Check if there is any obstacles or paper on the paper path. Remove it.
b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it.

4-31

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
M3–2130
► Error message
Output bin full Remove paper
► Symptom
The paper is full on the exit tray.
► Troubleshooting method
1) Remove the paper.
2) If the problem persists, remove the top cover.
3) Check if the bin full sensor connector is connected properly.
4) If the connection is OK, replace the bin full sensor.

► Error Code
S1-5221
► Error message
Wireless Network Error
► Symptom
The communication error between the main board and WLAN board has occurred.
► Troubleshooting method
1) Turn the machine off then on. If the problem persists, turn the machine off.
2) Remove the right cover. Check the connection between the main board and WLAN board.
3) If the connection is OK, replace the WLAN board.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-32

4. Alignment and Troubleshooting

► Error Code
S2–4110
► Error message
Door is open. Close it.
► Symptom
Door is opened or the cover open switch is defective.
► Troubleshooting method
1) Check if the front cover is closed perfectly.
2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace it.

► Error Code
S2–4611
► Error message
Top door Open or Exit JAM
► Symptom
Top door is opened or the paper jam has occurred in exit area.
► Troubleshooting method
1) Open and close the top door.
2) If there is a jammed paper, remove it.
3) Open and close the top door again.

► Error Code
S6-3123
► Error message
Network Problem:IP Conflict
► Symptom
IP address conflicts with that of other system.
► Troubleshooting method
1) Change the machine’s IP address.
2) Check the setting-up for 802.1x confirmation server.

4-33

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
U1–2320
U1–2330
U1–2332
U1–2340
► Error message
Error #U1-2320 Turn off then on
Error #U1-2330 Turn off then on
Error #U1-2332 Turn off then on
Error #U1-2340 Turn off then on
► Symptom
The temperature control of fuser unit is abnormal.
► Troubleshooting method
1) Check if the input voltage is normal.
2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and
Thermistor connector.
3) Turn the machine on. Is the error message is disappeared?
4) Check the followings. If the fuser unit has any problem, replace it.
a) Check if the fuser connector is connected properly.

b) Check if the halogen lamp voltage is normal.
c) Check if the thermistor is contaminated or twisted.
5) If the problem persists, replace the main board or SMPS board.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-34

4. Alignment and Troubleshooting

► Error Code
U2-6120
U2-6140
► Error message
Error #U2-6120 Turn off then on
Error #U2-6140 Turn off then on
► Symptom
LSU Motor does not work normally. / LSU Hsync signal is abnormal.
► Troubleshooting method
1) Check if the LSU harness on the main board is connected properly.
2) If it is OK, check that the LSU harness on LSU board is connected properly.
3) Check if the LSU harness is defective.
4) If the problem persists, replace the LSU.

5) If the problem persists after replacing LSU, replace the main board.

4-35

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.2.3. Image quality problems
1) Vertical Black Line and Band


Description : Straight thin black vertical line occurs in the printed image.

Cause and Check Point

Solution

Check if the surface of the charge roller is scratched or
contaminated.

Replace the imaging unit and test again.

Check if there are grooves on the circumference of the
OPC drum.

Replace the imaging unit and test again.

Check if the cleaning blade is damaged

Replace the imaging unit and test again.

Check if paper transfer belt is damaged or contaminated.

Replace the ITB unit and test again.

2) Vertical White Line


Description : White vertical voids in the image.

Cause and Check Point

Solution

Check if the LSU window or internal lenses of LSU is
contaminated.

Clean the LSU window with recommended cleaner(IPA).
Clean the window with a clean cotton swab. If dirt is
inside the LSU, replace the LSU.

Check if there are scratches on the circumference of the
OPC drum.

Replace the imaging unit and test again.

Check if there are scratches on the circumference of the
developing roller.

Replace the toner cartridge and test again.

Check if paper transfer belt is damaged or contaminated.

Replace the ITB unit and test again.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-36

4. Alignment and Troubleshooting

3) Contamination on back of page


Description : The back of the page is contaminated.

Cause and Check Point

Solution

Dirty registration roller, pressure roller, feed roller, etc.
Any dirty rollers through the path of the paper.

Identify the roller which may cause the problem by
comparing the period of the contamination on images with
the size of rollers. Clean any dirt from the roller or replace
the dirty roller.

Check if the transfer roller is damaged or contaminated.

Replace the transfer roller and test again.

Check if paper transfer belt is damaged or contaminated.

Replace the ITB unit and test again.

4) Dark or Black image


Description : The black page is printed out.

Cause and Check Point
No charging voltage in the HVPS.

Check the connecting state between the Main PBA and
HVPS. Reconnect the harness.

Poor contact between toner cartridge and set contacts.

Clean the contacts as necessary. Replace any deformed
or damaged contacts.

HVPS is defective.

4-37

Solution

Replace the HVPS.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

5) Blank Page


Description : Blank page is printed.

Cause and Check Point

Solution

Bad contacts from OPC drum and/or toner cartridge to
ground.

Check the terminal of Ground-OPC.

Not working the LSU.

Check the connector of LSU.

Not working the developing bias voltage on HVPS.

Replace the HVPS.

6) Uneven Density


Description : Print Density is uneven between left and right.

Cause and Check Point

Solution

The life of the Toner Cartridge has expired.

Replace the toner cartridge.

The pressure force in the left and right springs of the ITB
unit is not even.

Replace the ITB Unit

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-38

4. Alignment and Troubleshooting

7) Horizontal Bands


Description : Dark or white horizontal stripes appear in the page. (These may occur at regular intervals down the
page.)

Cause and Check Point

Solution

The developing roller, OPC drum or other rollers in the
toner cartridge may be contaminated or deformed.

Replace the imaging unit.

Bad contacts of HV terminals of the toner cartridge with
high voltage terminals from printer set.

Clean all HV terminals in the cartridge and on the set
frame. Ensure all toner or paper dust, particles are
removed.

8) Poor Fusing


Description : Toner is not properly fixed on paper.

Cause and Check Point
The media doesn’t meet specification

Use the proper media in specifications.

Fuser is defective

4-39

Solution

Replace the fuser unit.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

5. System Diagram

5. System Diagram
5.1. Block Diagram
Blo c k Dia g ra m o f

CLP -360/365(W)
OP E P a ne l & Dis pla y
LED & Ke ys

2p

Front Cove r ope n

HVP S
T1
T2

P olygon Motor

AR M9 Þ 300 MHz

16p

5p

4p

CHARGER
De ve S upply
De ve Bia s
De ve Dr.Bla de

3p

Ma in Bo a rd

14p

27p

LS U

2p

Te mu jin -C

9p

LD Bã d
ã

Was te Toner
TX & R X
EXIT s ens or

2p

R AM controller
(Imbedded 32MB R AM)

ER AS ER

14p

R J45

GP IO

10 /100 LAN
*

MAC

EEP R OM
8KB/32 KB*

Fus er AC
2p

FUS ER

2p

nSS , MOSI, SCK,MISO

C R UM Y
C R UM M
C R UM C
C R UM K

4p

4p

4p
4p

OP C Key

I2 C

LS U
controller

HP VC

SCL

S erial
Flas h
2 MB/8 MB*

LAMP
Thermis tor

SDA

P WM 8 C H

S tep Motor

14p

C ontrol S ignal

ADC 5 C H

UAR T

+24 V / +5V

S MP S

Re a r Cove r ope n

4p

US B DEVIC E

BLDC
Motor
(MAIN)

10p

Image P roces s or
Local controller
US B 2 .0

2p

T2 clutch

P LL

SPI

CRUM
J oint
&
Oute r
TEMP

11p

ITB HOME s ens or
& Inner TEMP .

3p

DEVE HOME s ens or

2p
6p

DEVE clutch

6p

3p

2p
2p

Copyright© 1995-2012 SAMSUNG. All rights reserved.

R egi s ens or
ITB clutch

5p
5p

Empty s ens or

3p

Conne ction I/F Boa rd

2p

C TD

24p

W-LAN
Module

P ickup clutch
2p

R egi clutch

5-1

5. System Diagram

5.2. Connection Diagram
Co n n e c t io n Dia g r a m o f
FUS ER
000000000000000000000000
000000000000000000000000

BLDC

000000000000000000000000

MT

OP E

CLP-3 6 0 / 3 6 5 (W)

1
2
3
4
5
6
7
8
9
10

1
2
3
4
5
6
7
8
9
10
11
12
13
14

OPE

CL
CL

DEVE HOME
Sens or

C ONNEC TION

CTD

Clutch

1
2

1
2
3
4
5
6
7
8
9
10
11
12
13
14

CL

1
2
3
4
5
6

REGI

Clutch

1
2
3
4
5

24 VF
THV_C LUTC H
DGND
DGND

CN1 2

PICKUP

T2 CLUTCH

CL

ERASER

REGI / EMPTY
SENSOR

LD

TEMUJ IN-C

LAN
(W model only )

US B

SMPS Powe r

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4

MAIN

CN14
CN6

SINGLE BEAM LSU

3_ 3V_LS U
nHS YNC
DGND
VDO_ 1_P
VDO_ 1_N
DGND
nLDON_ LS U
nS H_ LS U1
LD_P OWE R
C LK_ LS U_MOT
nR E ADY LS U
_
nLS U_ MOT _ E N
DGND
24 VA

FUS E R_ THE R M1
FUS E R_ TR _ B AS E
DGND
DGND

CN11

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

DE VE_ C LUTC H
ITB _ C LUTC H
24 VF
24 VF
P IC KUP_ C LUTC H
R E GI_C LUTC H
DE VE_ HOME
3 _ 3V_S E NS OR
3 _ 3V_ITB _HOME
nS E NS_ ITB _HOME
INNE R _ TE MP
DGND
C TD_ LE D
ADC _C TD_ S
5 V_C TD
ADC _C TD_ P
OUT_ TE MP
S C L0 _C R UM
OP C _KE Y
3 _ 3_ C R UM
S DA0 _C R UM
nS E NS_ P_R E GI
DGND
nS E NS_ P_E MR TY

CONNECTION

SMPS Powe r

24 VF
24 VF
nDE V_E N
3.3 V
nC OVE R_S W
P WM_ DE V_ DC
WAS TE_ TX
P WM_ DE V_ AC
WAS TE_ LE VE L
THV_R E AD
DGND
DGND
nS E NS_P _E XIT
P WM_ DE V_ VP P
P WM_ MHV
P WM_ THV
5V
P WM_ ITHV
3_ 3V_ S E NS OR
nTHV_ E N
ITHV_ R E AD
DE V_ R E LAY
3
DE V_ R E LAY
1
DE V_ R E LAY
2
E R AS E R
_LAMP
DE V_ R E LAY
4

CN10

FUSER
AC

LS U

1
2
3
4
5
6
7
8
9

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

HVP S / Wa ste / Era s er

S MP S

P -MOTOR

1
2
3
4
5

A
C

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

2

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

1

REAR
COVER

HVPS / Wa ste / Era se r

3 .3V
DGND
S CK
DGND
MIS O
nINT_WLAN
nS S1 _WLAN
DGND
MOS I
3 .3V_P ull Up

W-LAN Module
(W Mode l only)

CL
CN10

OPE

1
2
3
4
5
6
7
8
9
10
11

CN7

HVP S

CN4

CN1 / WLAN_SPI

nCRUM/
OPC KEY

B LDC _ C LK
nB LDC _ MOTOR _R E ADY
nB LDC _ MOTOR _E N
DGND
DGND
DGND
24VF
24VF

FUS ER

1
2
3
4
5

1
2
3
4
5
6
7
8
9
10

CN5

ITB HOME
Se nsor

BLDC

CONNE CTION

WASTE
TONER

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

P OWE R _SW
O P_ P OWER _LE D
LE D_Y_ E MP TY
LE D_M_ E MP TY
LE D_C _ EM PTY
LE D_K_ E MP TY
DGND
n KE Y_ E CO
LE D_EC O
LE D_R EADY
LE D_ER R OR
LE D_WLAN
n KE Y_ P RT _ SC R E EN
n KE Y_ C ANC E L

EXIT
Se nsor

DEVE
Clutch

FUSE R _ ON
2 4 VF
EN_ R E ALY_ AC
2 4 V_ON_ OF F
DGND
5 V_ S MP S
5 V_ S MP S
DGND
2 4 VA
2 4 VA
2 4 VA
DGND
DGND
DGND

ITB
Clutch

FRONT
COVER

220 V/
110 V

5-2

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6. Reference Information

6. Reference Information
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when
installing the printer. A definition of test pages and Wireless Network information definition is also included.

6.1. Tool for Troubleshooting
The following tools are recommended safe and easy troubleshooting as described in this service manual.
DVM (Digital Volt Meter)

Cleaning Equipments

Standard : Indicates more than 3 digits.

Standard : An IPA (Isopropyl Alcohol) dry wipe tissue or a
gentle neutral detergent and lint-free cloth.

Driver

Vacuum Cleaner

Standard : “-” type, “+” type (M3 long, M3 short, M2 long,
M2 short).

Tweezers

Spring Hook

Standard : For general home use, small type.

Standard : For general use

Cotton Swab

Software (Driver) installation CD ROM

Standard : For general home use, for medical service.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6-1

6. Reference Information

6.2. Glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with
printing as well as mentioned in this user’s guide and service manual.
802.11

802.11 is a set of standards for wireless local area network (WLAN) communication, developed by
the IEEE LAN/MAN Standards Committee (IEEE 802).

802.11b/g/n

802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11
Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer
interference from microwave ovens, cordless telephones, and Bluetooth devices.

Access point

Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication
devices together on wireless local area networks (WLAN), and acts as a central transmitter and
receiver of WLAN radio signals.

ADF

An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original
sheet of paper so that the machine can scan some amount of the paper at once.

AppleTalk

AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP
networking.

BIT Depth

A computer graphics term describing the number of bits used to represent the color of a single pixel in
a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits
increases, the number of possible colors becomes impractically large for a color map. 1-bit color is
commonly called as monochrome or black and white.

BMP

A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI),
and used commonly as a simple graphics file format on that platform.

BOOTP

Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically.
This is usually done in the bootstrap process of computers or operating systems running on them. The
BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced operating system.

CCD

Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is
also used to hold the CCD module to prevent any damage when you move the machine.

Collation

Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device
prints an entire set before printing additional copies.

Control Panel

A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed.
They are typically found in front of the machine.

Coverage

It is the printing term used for a toner usage measurement on printing. For example, 5% coverage
means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has
complicated images or lots of text on it, the coverage will be higher and at the same time, a toner
usage will be as much as the coverage.

CSV

Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between
disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard
throughout the industry, even among non-Microsoft platforms.

DADF

A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and
turn over an original sheet of paper so that the machine can scan on both sides of the paper.

Default

The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.

DHCP

A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP
server provides configuration parameters specific to the DHCP client host requesting, generally,
information required by the client host to participate on an IP network. DHCP also provides a
mechanism for allocation of IP addresses to client hosts.

DIMM

Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all
the data within the machine like printing data, received fax data.

6-2

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6. Reference Information

DLNA

The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to
share information with each other across the network.

DNS

The Domain Name Server (DNS) is a system that stores information associated with domain names in
a distributed database on networks, such as the Internet.

Dot Matrix Printer

A dot matrix printer refers to a type of computer printer with a print head that runs back and forth
on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a
typewriter.

DPI

Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally,
higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.

DRPD

Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a
user to use a single telephone line to answer several different telephone numbers.

Duplex

A mechanism that will automatically turn over a sheet of paper so that the machine can print (or
scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of
paper during one print cycle.

Duty Cycle

Duty cycle is the page quantity which does not affect printer performance for a month. Generally the
printer has the lifespan limitation such as pages per year. The lifespan means the average capacity
of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per
month assuming 20 working days, a printer limits 2,400 pages a day.

ECM

Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines
or fax modems. It automatically detects and corrects errors in the fax transmission process that
are sometimes caused by telephone line noise.

Emulation

Emulation is a technique of one machine obtaining the same results as another. An emulator
duplicates the functions of one system with a different system, so that the second system behaves like
the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast
to simulation, which concerns an abstract model of the system being simulated, often considering
its internal state.

Ethernet

Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines
wiring and signaling for the physical layer, and frame formats and protocols for the media access
control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It
has become the most widespread LAN technology in use during the 1990s to the present.

EtherTalk

A suite of protocols developed by Apple Computer for computer networking. It was included in the
original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.

FDI

Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device
such as a coin operated device or a card reader. Those devices allow the pay-for-print service
on your machine.

FTP

A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network
that supports the TCP/IP protocol (such as the Internet or an intranet).

Fuser Unit

The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and
a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure
to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes
out of a laser printer.

Gateway

A connection between computer networks, or between a computer network and a telephone line. It is
very popular, as it is a computer or a network that allows access to another computer or network.

Grayscale

A shades of gray that represent light and dark portions of an image when color images are converted
to grayscale; colors are represented by various shades of gray.

Halftone

An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of
a large number of dots, while lighter areas consist of a smaller number of dots.

HDD

Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage
device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6-3

6. Reference Information

IEEE

The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional
organization for the advancement of technology related to electricity.

IEEE 1284

The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers
(IEEE). The term " 1284-B " refers to a specific connector type on the end of the parallel cable that
attaches to the peripheral (for example, a printer).

Intranet

A private network that uses Internet Protocols, network connectivity, and possibly the public
telecommunication system to securely share part of an organization's information or operations with
its employees. Sometimes the term refers only to the most visible service, the internal website.

IP address

An Internet Protocol (IP) address is a unique number that devices use in order to identify and
communicate with each other on a network utilizing the Internet Protocol standard.

IPM

The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the
number of single-sided sheets a printer can complete within one minute.

IPP

The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print
jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds
of printers, and also supports access control, authentication, and encryption, making it a much more
capable and secure printing solution than older ones.

IPX/SPX

IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking
protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection
services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities
to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient
protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).

ISO

The International Organization for Standardization (ISO) is an international standard-setting body
composed of representatives from national standards bodies. It produces world-wide industrial and
commercial standards.

ITU-T

The International Telecommunication Union is an international organization established to standardize
and regulate international radio and telecommunications. Its main tasks include standardization,
allocation of the radio spectrum, and organizing interconnection arrangements between different
countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.

ITU-T No. 1 chart

Standardized test chart published by ITU-T for document facsimile transmissions.

JBIG

Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy
or quality, which was designed for compression of binary images, particularly for faxes, but can
also be used on other images.

JPEG

Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy
compression for photographic images. It is the format used for storing and transmitting photographs
on the World Wide Web.

LDAP

The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and
modifying directory services running over TCP/IP.

LED

A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.

MAC address

Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC
address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e.
g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its
manufacturer, and used as an aid for routers trying to locate machines on large networks.

MFP

Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one
physical body, so as to have a printer, a copier, a fax, a scanner and etc.

MH

Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be
transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a
codebook-based run-length encoding scheme optimized to efficiently compress white space. As most
faxes consist mostly of white space, this minimizes the transmission time of most faxes.

MMR

Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.

6-4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6. Reference Information

Modem

A device that modulates a carrier signal to encode digital information, and also demodulates such a
carrier signal to decode transmitted information.

MR

Modified Read (MR) is a compression method recommended by ITUT T.4. MR encodes the first
scanned line using MH. The next line is compared to the first, the differences determined, and then the
differences are encoded and transmitted.

NetWare

A network operating system developed by Novell, Inc. It initially used cooperative multitasking to
run various services on a PC, and the network protocols were based on the archetypal Xerox XNS
stack. Today NetWare supports TCP/IP as well as IPX/SPX.

OPC

Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser
beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and
it should be replaced appropriately since it gets worn from contact with the cartridge development
brush, cleaning mechanism, and paper.

Originals

The first example of something, such as a document, photograph or text, etc, which is copied,
reproduced or translated to produce others, but which is not itself copied or derived from something
else.

OSI

Open Systems Interconnection (OSI) is a model developed by the International Organization for
Standardization (ISO) for communications. OSI offers a standard, modular approach to network
design that divides the required set of complex functions into manageable, self-contained, functional
layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.

PABX

A private automatic branch exchange (PABX) is an automatic telephone switching system within a
private enterprise.

PCL

Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a
printer protocol and has become an industry standard. Originally developed for early inkjet printers,
PCL has been released in varying levels for thermal, dot matrix printer, and laser printers.

PDF

Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for
representing two dimensional documents in a device independent and resolution independent format.

PostScript(PS)

PostScript (PS) is a page description language and programming language used primarily in the
electronic and desktop publishing areas. - that is run in an interpreter to generate an image.

Printer Driver

A program used to send commands and transfer data from the computer to the printer.

Print Media

The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a
fax or, a copier.

PPM

Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works,
meaning the number of pages a printer can produce in one minute.

PRN file

An interface for a device driver, this allows software to interact with the device driver using standard
input/output system calls, which simplifies many tasks.

Protocol

A convention or standard that controls or enables the connection, communication, and data transfer
between two computing endpoints.

PSTN

The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched
telephone networks which, on industrial premises, is usually routed through the switchboard.

RADIUS

Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication
and accounting. RADIUS enables centralized management of authentication data such as usernames
and passwords using an AAA (authentication, authorization, and accounting) concept to manage
network access.

Resolution

The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the
resolution.

SMB

Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports,
and miscellaneous communications between nodes on a network. It also provides an authenticated
Interprocess communication mechanism.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6-5

6. Reference Information

SMTP

Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet.
SMTP is a relatively simple, text based protocol, where one or more recipients of a message are
specified, and then the message text is transferred. It is a client server protocol, where the client
transmits an email message to the server.

SSID

Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices
in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive
and have a maximum length of 32 characters.

Subnet Mask

The subnet mask is used in conjunction with the network address to determine which part of the
address is the network address and which part is the host address.

TCP/IP

The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications
protocols that implement the protocol stack on which the Internet and most commercial networks run.

TCR

Transmission Confirmation Report (TCR) provides details of each transmission such as job status,
transmission result and number of pages sent. This report can be set to print after each job or only
after failed transmissions.

TIFF

Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes
image data that typically come from scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and platform-independent format
can be used for pictures that have been made by various image processing applications.

Toner Cartridge

A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder
used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner
can be fused by a combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.

TWAIN

An industry standard for scanners and software. By using a TWAINcompliant scanner with a
TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture
API for Microsoft Windows and Apple Macintosh operating systems.

UNC Path

Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and
other Microsoft products. The format of a UNC path is: \\ & lt; servername & gt; \ & lt; sharename & gt; \ & lt; Additional
directory & gt;

URL

Uniform Resource Locator (URL) is the global address of documents and resources on the Internet.
The first part of the address indicates what protocol to use, the second part specifies the IP address or
the domain name where the resource is located.

USB

Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to
connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect
a single computer USB port to multiple peripherals.

Watermark

A watermark is a recognizable image or pattern in paper that appears lighter when viewed by
transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps, currency, and other government
documents to discourage counterfeiting.

WEP

Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same
level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that
it is protected as it is transmitted from one end point to another.

WIA

Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in
Windows Me and Windows XP. A scan can be initiated from within these operating systems by
using a WIAcompliant scanner.

WPA

Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks,
which was created to improve upon the security features of WEP.

WPA-PSK

WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A
shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or
desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the
associated WAP for more advanced security.

6-6

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6. Reference Information

WPS

The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your
wireless access point supports WPS, you can configure the wireless network connection easily
without a computer.

XPS

XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new
document format, which has benefits for portable document and electronic document, developed
by Microsoft. It is an XML-based specification, based on a new print path and a vector-based
device-independent document format.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

6-7

GSPN (GLOBAL SERVICE PARTNER NETWORK)
Area

Web Site

Europe, MENA,
CIS, Africa

https://gspn1.samsungcsportal.com

E.Asia, W.Asia,
China, Japan

https://gspn2.samsungcsportal.com

N.America, S.America

https://gspn3.samsungcsportal.com

This Service Manual is a property of Samsung Electronics
Co.,Ltd.
Any unauthorized use of Manual can be punished under
applicable International and/or domestic law.

© 2012 Samsung Electronics Co.,Ltd.
All rights reserved.
Printed in Korea


clp-365-xip.zip > SVC_Manual_CLP-36x.htm

Service Manual

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SERVICE MANUAL
Color Laser Printer

CLP-36x series
CLP-36x / 36xW


(Ver 1.0)












Color Laser Printer










1. & nbsp;Precautions

In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before servicing
the product and follow them closely.





♦ Related
Links ♦


­ Safety warning
­ Caution for safety
­ ESD precautions














1.1. & nbsp;Safety warning









1)
Only to be serviced by a factory trained service technician. High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service
technician.












2)
Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as
these could cause the product to malfunctions and create an electric shocks or fire hazards.












3)
Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1)
laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class
I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human
access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.









• & nbsp;
Wavelength: 788 nm (-13/ +12)










• & nbsp;
Beam divergence







- & nbsp;

Paraller : 8 degrees (-2/ +4)










- & nbsp;

Perpendicular: 31 degrees (-6/ +4)















• & nbsp;
Maximum power of energy output: 12 mW










WARNING
Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected beam, although
invisible, can damage your eyes.

When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock,
and personal injury.







♦ Related
Links ♦



­ Precautions (Parent Topic)














1.2. & nbsp;Caution for safety




♦ Related
Links ♦


­ Toxic material
­ Electric shock and fire safety precautions
­ Handling precautions
­ Assembly and Disassembly precautions
­ Disregarding this warning may cause bodily injury


­ Precautions (Parent Topic)













1.2.1. & nbsp;Toxic material

This product contains toxic materials that could cause illness if ingested.








1)
Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and toner
cartridge may be harmful, and if swallowed, you should contact a doctor.








♦ Related
Links ♦



­ Caution for safety (Parent Topic)














1.2.2. & nbsp;Electric shock and fire safety precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.








1)
Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.










2)
Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to overheat
and potentially cause a fire.










3)
Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.










4)
Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins
or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire
hazard.










5)
Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing the product,
remove the power plug from the wall socket.










6)
Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The power cord
must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.










7)
Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be damaged.
Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a fire. Exposed
cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable.
Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing fire and shock risks.










8)
Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired immediately.
Take care not to cut or damage the power cable or plugs when moving the machine.










9)
Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source
when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall
socket in these weather conditions.










10)
Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a humidifier
or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and cause a fire
or cause parts to rust.










11)
Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading
to the product failing to work properly and in extreme conditions could lead to a fire.










12)
Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make contact
with a high voltage conductor inside the machine and cause an electric shock.










13)
When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You can get a shock
by the electric discharge.








♦ Related
Links ♦



­ Caution for safety (Parent Topic)














1.2.3. & nbsp;Handling precautions

The following instructions are for your own personal safety to avoid injury and so as not to damage the product.








1)
Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause the product
to tip or fall.










2)
The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or clothing
in any of these rotating devices.










3)
Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled
could get into the machine and cause damage or a shock or fire hazard.










4)
Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or heater.
Damage could be caused to the product in such areas.










5)
Do not place candles, burning cigarettes, etc on the product, These could cause a fire.








♦ Related
Links ♦



­ Caution for safety (Parent Topic)














1.2.4. & nbsp;Assembly and Disassembly precautions









1)
Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing
before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following
procedures before dismantling the product or replacing any parts.










2)
Ensure that power is disconnected before servicing or replacing any electrical parts.










3)
Disconnect interface cables and power cables.










4)
Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct.










5)
When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.










6)
Take care not to drop any small parts into the machine.










7)
Handling of the OPC Drum







• & nbsp;
The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either to direct sunlight
or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage the surface of the photoconductive
properties and will result in print quality degradation. Take extra care when servicing the product. Remove the OPC Drum and
store it in a black bag or other lightproof container. Take care when working with the Covers (especially the top cover) open
as light is admitted to the OPC area and can damage the OPC Drum.










• & nbsp;
Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is scratched or touched
the print quality will be compromised.













♦ Related
Links ♦



­ Caution for safety (Parent Topic)














1.2.5. & nbsp;Disregarding this warning may cause bodily injury









1)
Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser unit to cool down
before disassembly.












2)
Do not put fingers or hair into the rotating parts. When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.). If do,
you can get harm.












3)
When you move the printer, use safe lifting and handling techniques. This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if you do
not lift carefully.












4)
Ensure the printer is installed safely. Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer
to tip or fall possibly causing personal injury or damaging the printer.












5)
Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.








♦ Related
Links ♦



­ Caution for safety (Parent Topic)















1.3. & nbsp;ESD precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically
Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor
“chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage caused
by static electricity.


CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.









1)
Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge
on your body by touching a known earth ground. Alternatively, employ a commercially available wrist strap device, which should
be removed for your personal safety reasons prior to applying power to the unit under test.










2)
After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as aluminum or
copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.










3)
Use only a grounded tip soldering iron to solder or desolder ESDs.










4)
Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can generate
electrical charges sufficient to damage ESDs.










5)
Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.










6)
Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most replacement ESDs
are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable conductive material.










7)
Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective material
to the chassis or circuit assembly into which the device will be installed.










8)
Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until completely
plugged or soldered into the circuit.










9)
Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing
fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.








♦ Related
Links ♦



­ Precautions (Parent Topic)















2. & nbsp;Product specification and description




♦ Related
Links ♦


­ Product Specification
­ System Overview














2.1. & nbsp;Product Specification






♦ Related
Links ♦


­ Product Overview
­ Specifications
­ Model Comparison Table


­ Product specification and description (Parent Topic)













2.1.1. & nbsp;Product Overview





















1)
Printing Speed







• & nbsp;
18 (Mono) / 4 (Color) ppm in A4 (19/4 ppm in Letter)















2)
Processor







• & nbsp;
300 MHz















3)
Printer Language







• & nbsp;
SPL-C















4)
Memory







• & nbsp;
32MB (Standard) / 32MB (Max)















5)
Interface







• & nbsp;
High Speed USB 2.0










• & nbsp;
10/100 BaseTX network connector (CLP-36xW only)










• & nbsp;
802.11b/g/n wireless LAN (CLP-36xW only)















6)
Toner cartridge







• & nbsp;
Initial : 1.5K (K)/ 1K (CMY)










• & nbsp;
Sales: 1.5K (K)/ 1K (CMY)


















♦ Related
Links ♦



­ Product Specification (Parent Topic)














2.1.2. & nbsp;Specifications


NOTE
Product Specifications are subject to change without notice.





♦ Related
Links ♦


­ General Print Engine
­ Controller and Software
­ Paper Handling
­ Reliability and Service
­ Environment
­ Consumables
­ Maintenance Parts


­ Product Specification (Parent Topic)













2.1.2.1. & nbsp;General Print Engine











Item

Specification





Engine Speed


Simplex (C/M)










• & nbsp;
Mono : 19 ppm @Letter, 18 ppm @A4










• & nbsp;
Color : 4 ppm @Letter, A4








Duplex


N/A




FPOT


From Ready (C/M)


Less than 26/14 sec




From Sleep (C/M)


Less than 29.5/29.5 sec




Resolution










• & nbsp;
Best 600x600 2bit (Default)










• & nbsp;
Normal 600x600 1bit













♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.2. & nbsp;Controller and Software











Item

Specification





Processor


Samsung 300MHz




Memory


Std.


32 MB




Max.


32 MB




Printer Languages


SPL-C




Fonts


Windows fonts




Printer Driver


Default Driver


SPL-C




Supporting OS


[WINDOW]








• & nbsp;
Windows XP/2003/Vista/2008, Windows 7/2008 R2








[Linux]








• & nbsp;
RedHat Enterprise Linux WS 4, 5 (32/64 bit)










• & nbsp;
Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/64 bit)










• & nbsp;
SuSE Linux 10.1 (32 bit)










• & nbsp;
OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)










• & nbsp;
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)










• & nbsp;
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)










• & nbsp;
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)










• & nbsp;
Debian 4.0, 5.0 (32/64 bit)








Mac OS X 10.4~10.7




WHQL


Windows XP/2003/Vista, Windows 7




Network Interface


Protocol










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW







• & nbsp;
TCP/IPv4/IPv6, Standard TCP/IP printing, LPR, IPP, SNMPv1/2/3, HTTP, SLP, Bonjour










• & nbsp;
Authentication : WPA2 personal (PSK)










• & nbsp;
Encryption : WEP,TKIP,AES













Network OS










• & nbsp;
Windows : 7/XP (32/64 bit)/2003 Server (32/64 bit)/Vista (32/64 bit)










• & nbsp;
MAC OS X : 10.3 ~ 5 (TCP/IP Only)










• & nbsp;
Linux(Printer only)OS :







• & nbsp;
Fedora 2,~9 (32/6b4it)










• & nbsp;
openSuSE 9.1, 9.2, 9.3, 10.0, 10.1, 10.2, 10.3, 11.0 (32/64bit)










• & nbsp;
Ubuntu 6.04, 6.10, 7.04, 7.10, 8.04 (32/64bit)










• & nbsp;
Mandriva 10.0, 10.1, 2005, 2006, 2007, 2008 (32/64bit)










• & nbsp;
Debian 3.1, 4.0 (32/64bit)










• & nbsp;
Redhat Enterprise Linux WS 4, 5 (32/64bit)










• & nbsp;
SuSE Linux Enterprise Desktop 9, 10 (32/64bit)















• & nbsp;
Novell : NetWare 5.x, 6.x (TCP/IP Only)










• & nbsp;
Others : Unix HP-UX, Solaris, SunOS, SCO UNIX








Application


Easy Printer Manager


YES




Network Management


Set IP, SWAS 5.0 & amp; SWS 2.0
(Linux, Mac not support, SWAS & amp;SWS need I explorer 5.0 or Higher)















■ Interface














Item

Specification





Parallel


Option Interface


N/A




USB


High Speed USB 2.0


USB Host 2.0




Wired Network










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW : Ethernet 10/100 base Tx








Wireless Network










• & nbsp;
CLP-36x : N/A










• & nbsp;
CLP-36xW : 802.11b/g/n














♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.3. & nbsp;Paper Handling











Item

Specification





Standard Capacity










• & nbsp;
130-sheet Cassette Tray @80g/m²








Printing


Max. Size


216 x 356 mm (8.5 " x 14 " )




Min. Size


76 x 152.4 mm (3.0 " x 6.0 " )




Multi-purpose tray


N/A




Standard Cassette Tray


Capacity










• & nbsp;
130 sheets @80g/m²










• & nbsp;
Label , thick paper : 5 Sheets










• & nbsp;
Glossy Photo 220g/m² : 1 Sheets








Media sizes


A4, A5,A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Glossy Photo 220g/m²




Media weight










• & nbsp;
Plain : 60 ~ 85g/m²










• & nbsp;
Thick Paper: 86 ~ 120g/m²










• & nbsp;
Cardstock: 121 ~ 163g/m²










• & nbsp;
Photo : 220g/m²








Option Cassette (SCF)


N/A




Output Stacking


Capacity


50 sheets @80g/m²




Output Full sensing


Yes









♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.4. & nbsp;Reliability and Service










Item

Specification





Average Monthly Volume


Color 46 pages, Mono 140 pages




Max. Monthly Duty


20,000 images









♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.5. & nbsp;Environment











Item

Specification





Temperature


Operation


10 to 32°C (50 to 89.6°F)




Humidity


Operation


20 to 80% RH




Acoustic Noise Level(Sound Power/Pressure)


Ready mode


Background Level




Print mode










• & nbsp;
color printing: Less than 45 dB (A)










• & nbsp;
black and white printing: Less than 48 dB (A)








Power Consumption


Average operating mode


Less than 290 W




Ready mode


Less than 60 W




Power save mode










• & nbsp;
CLP-36x Series: Less than 1.0 W










• & nbsp;
CLP-36xW Series: Less than 1.8 W








Power off mode


Less than 0.45 W




Dimension (W x D x H)


382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inch) (except paper tray)




Weight


Machine with consumables


10.3 kg (22.7 lb)









♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.6. & nbsp;Consumables











Item

Specification





Toner Cartridge


Model










• & nbsp;
K406(CLT-K406S) : Black










• & nbsp;
C406(CLT-Y406S) : Yellow










• & nbsp;
M406(CLT-M406S) : Magenta










• & nbsp;
Y406(CLT-C406S) : Cyan








Yield*










• & nbsp;
Average continuous black cartridge yield: Apporx. 1,500 standard pages (Black)










• & nbsp;
Average continuous color cartridge yield: Apporx. 1,000 standard pages (Yellow/Magenta/Cyan)








Imaging Unit


Model


CLT-R406




Yield*


Approx. 16,000 images**




Waste Toner Container


Model


CLT-W406




Yield*


Approx. 7,000 images**






NOTE
* Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing
interval, graphics, media type and media size.

** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the
life of this item will be reduced by 25%.






♦ Related
Links ♦



­ Specifications (Parent Topic)














2.1.2.7. & nbsp;Maintenance Parts











Item

Specification





Transfer roller Assy


Part Code


JC93-00708A




Life


20,000 pages




Fuser unit


Part Code










• & nbsp;
JC91-01138A (220V)










• & nbsp;
JC91-01137A (110V)








Life


Approx. 20,000 images B & amp;W or 5,000 images Color




Pick-Up roller


Part Code


JC73-00309A




Life


20,000 pages




ITB unit


Part Code


JC96-06292A




Life


Approx. 20,000 images B & amp;W or 5,000 images Color









♦ Related
Links ♦



­ Specifications (Parent Topic)















2.1.3. & nbsp;Model Comparison Table













Samsung CLP-365W

Samsung CLP-325W

HP CP1525n





Image













Mono/Color Speed (A4)


18 / 4 ppm


16 / 4 ppm


12 / 8 ppm




Processor


300 MHz


375 MHz


264 MHz




Memory (Std/ Max)


32 MB / 32 MB


32 MB / 256 MB


128 MB / 384 MB




Print Language


SPL-C


SPL-C


HP PCL 6




Paper Input


130 sheets Cassette


150 sheets Cassette


150 sheets Cassette




Duplex


N/A


N/A


N/A




Interface


High Speed USB 2.0
10/100 Base TX
IEEE 802.11 b/g/n


High Speed USB 2.0
10/100 Base TX
IEEE 802.11 b/g/n


High Speed USB 2.0
10/100 Base TX




Size (mm)


382 x 309 x 211 mm


388 x 313 x 243 mm


399 x 505 x 254 mm




Toner Cartridge (K/CMY)


1.5K / 1K


1.5K / 1K


2K / 1.3K









♦ Related
Links ♦



­ Product Specification (Parent Topic)















2.2. & nbsp;System Overview

This chapter describes the functions and operating principal of the main component.




♦ Related
Links ♦


­ Front View
­ Rear View
­ Paper Path
­ System Layout
­ Hardware configuration
­ Engine F/W Control Algorithm
­ Software Descriptions


­ Product specification and description (Parent Topic)













2.2.1. & nbsp;Front View


NOTE








• & nbsp;

This illustration may differ from your machine depending on your model. There are various types of machine.











• & nbsp;

Some features and optional goods may not be available depending on model or country.
















1

Output tray




2

Output support




3

Top cover




4

Control Panel




5

Tray




6

Front cover




7

Front cover release button




8

Toner cartridges




9

Waster toner container




10

Imaging unit









♦ Related
Links ♦



­ System Overview (Parent Topic)














2.2.2. & nbsp;Rear View


NOTE








• & nbsp;

This illustration may differ from your machine depending on your model. There are various types of machine.











• & nbsp;

Some features and optional goods may not be available depending on model or country.
















1

Rear cover




2

Power receptacle




3

USB port




4

Network port (CLP-36xW only)









♦ Related
Links ♦



­ System Overview (Parent Topic)














2.2.3. & nbsp;Paper Path

The following diagram displays the path the paper follows during the printing process.





♦ Related
Links ♦



­ System Overview (Parent Topic)














2.2.4. & nbsp;System Layout

This model consists of the engine parts, hardware parts, firmware. The engine parts consists of the mechanical parts comprising
Frame, Toner Cartridge, Drive Unit, Transfer roller, Pick up unit, Fuser, Cassette. The hardware parts consists of the main
board, SMPS, HVPS board, OPE board, PC interface.











1


Cassette




2


Pick up roller




3


Registration roller




4


Transfer(T2) roller




5


ITB Unit




6


Fuser Unit




7


LSU




8


OPC drum




9


K toner cartridge




10


C toner cartridge




11


M toner cartridge




12


Y toner cartridge









♦ Related
Links ♦


­ Feeding Section
­ Transfer Roller
­ Drive Unit
­ Fuser Unit
­ LSU (Laser Scanner Unit)
­ Toner Cartridges and Imaging Unit


­ System Overview (Parent Topic)













2.2.4.1. & nbsp;Feeding Section

It is consists of a basic cassette, pick up/forward/retard roller and parts related to paper transferring.










1) Cassette (Tray1)




This model has a cassette type tray.
It has a paper existence sensing function, paper arranging function.


NOTE
If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.












2) Pick up roller




This roller has functions such as a paper pickup function, paper feeding function, and removing electronic static function.
Pick up roller is driven by solenoid.







♦ Related
Links ♦



­ System Layout (Parent Topic)














2.2.4.2. & nbsp;Transfer Roller

The transfer roller unit is assembled to the rear of the machine. The transfer roller delivers the toner of the OPC drum to
the paper.






♦ Related
Links ♦



­ System Layout (Parent Topic)














2.2.4.3. & nbsp;Drive Unit

The Drive unit is assembled to the right frame. It consists of a BLDC motor, a clutch, and various gears.
0000795617.graphics/xwc5814506425917681068.iso iview_Insert('iview_1_1_1_5_5_7_6_2_2_1', '340', '255', '', '');




♦ Related
Links ♦



­ System Layout (Parent Topic)














2.2.4.4. & nbsp;Fuser Unit

This unit consists of Heat Roller, a Thermostat, and Thermistor, etc. It fuses the toner that was transferred by the transfer
roller onto the paper, by applying heat and pressure to complete fusing process.

0000795617.graphics/xwc2749651922227589102.iso iview_Insert('iview_1_1_1_5_5_7_7_2_2_1', '529', '396', '', '');








1)
Thermostat When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.








• & nbsp;
Thermostat Type : Non- Contact type Thermostat










• & nbsp;
Control Temperature : 195°C ± 5°C















2)
Thermistor It is a temperature detecting sensor.








• & nbsp;
Temperature Resistance : 7 kΩ(180°C)















3)
Heat roller The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.











4)
Pressure roller A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When
a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper and is permanently fused.












5)
Halogen Lamp







• & nbsp;
Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 %










• & nbsp;
Capacity : 850 Watt ± 25 W













♦ Related
Links ♦



­ System Layout (Parent Topic)














2.2.4.5. & nbsp;LSU (Laser Scanner Unit)

It is the core part of the LBP ( Laser Beam Printer ) which switches from the video data received to the controller to the
electrostatic latent image on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of polygon
mirror. The OPC drum is turned with the paper feeding speed. The HSYNC signal is created when the laser beam from LSU reaches
the end of the polygon mirror, and the signal is sent to the controller. The controller detects the HSYNC signal to adjust
the vertical line of the image on paper. In other words, after the HSYNC signal is detected, the image data is sent to the
LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning.






♦ Related
Links ♦



­ System Layout (Parent Topic)














2.2.4.6. & nbsp;Toner Cartridges and Imaging Unit

By using the electronic photo process, they creates a visual image. The toner cartridge consists of the supply roller and
developing roller. The imaging unit consists of the OPC drum, charge roller, cleaning roller.









• & nbsp;
Developing Method : Non magnetic single component non-contacting method










• & nbsp;
Toner : Non magnetic single component pulverized type toner










• & nbsp;
The life span of toner (ISO 19798 pattern / A4 standard)







- & nbsp;

1.5K (K) / 1K (CMY)















• & nbsp;
The life span of imaging unit







- & nbsp;

Approx. 16,000 images.















• & nbsp;
OPC Cleaning : Collect the toner by using cleaning blade










• & nbsp;
Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade










• & nbsp;
Classifying device for toner cartridge: ID is classified by CRUM














1


OPC drum




2


Developing Roller




3


Supply Roller




4


Charge Roller




5


Cleaning Roller









♦ Related
Links ♦



­ System Layout (Parent Topic)















2.2.5. & nbsp;Hardware configuration

The CLP-36x series Electrical Circuit System consists of the following:








• & nbsp;
Main board (System board)










• & nbsp;
OPE board










• & nbsp;
Connection board










• & nbsp;
CTD board










• & nbsp;
CRUM Joint board










• & nbsp;
SMPS board










• & nbsp;
HVPS board










• & nbsp;
WLAN board (Wireless model only)














Diagram of the CLP-36x series Electrical Circuit





CLX-330x series has a system board of integrated engine controller, video controller.

The engine controller controls all modules required to print, that is, LSU, HVPS/SMPS, Fuser, Motor etc. It communicates with
the video control block inside CPU for printing. And it has the interface for all video sync signal to print out the video
data.


The video controller receives print data from the host through network or USB Port. It takes this information and generates
printable video bitmap data.


The main board is adopted 300 MHz Temujin-C CPU that is integrated with engine/ video controller. It has the SDRAM internal
memory 32MByte.












Circuit board locations




The following diagrams show the locations of the printer circuit boards:






♦ Related
Links ♦


­ Main board
­ OPE board
­ Connection board
­ CTD (Color Tone Density) board
­ CRUM Joint board
­ Wireless LAN board (CLP-36xW only)
­ SMPS (Switching Mode Power Supply) Board
­ HVPS board
­ Electrical Parts Location


­ System Overview (Parent Topic)













2.2.5.1. & nbsp;Main board

The Temujin-C chip is adopted as the main processor. Its process speed is 300 MHz. It is integrated engine controller, video
controller.


There is a SDRAM 32Mbyte in the Temujin-C chip.

USB is the embedded type and wired network supports 100M full duplex.










[Main board diagram]
















[Main board image]













• & nbsp;
Connection








1

LSU connector




2

Connection board connector




3

HVPS interface connector




4

USB device connector




5

Fuser thermistor interface connector




6

OPE connector




7

Main BLDC Motor connector




8

T2 Clutch connector




9

SMPS interface connector




10

Wired network connector (W model only)




11

Wireless module interface connector(W model only)




12

Debugger connector(will be deleted)
















• & nbsp;
Information







- & nbsp;

Part Code







▪ & nbsp;

JC92-02485A (CLP-360/365 Model)










▪ & nbsp;

JC92-02483A (CLP-360W/365W Model)















- & nbsp;

Part Name : PBA-MAIN














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.2. & nbsp;OPE board


The OPE board receives information from key input and send it to the main board. The main board controls the LED on OPE board.











[OPE controller diagram]
















[OPE controller image]













• & nbsp;
Information







- & nbsp;

Part Code







▪ & nbsp;

JC92-02500A (CLP-360/365 Model)










▪ & nbsp;

JC92-02501A (CLP-360W/365W Model)















- & nbsp;

PBA Name : PBA-OPE

















• & nbsp;
Connection








1


Interface connector to Main board















♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.3. & nbsp;Connection board

This board connects between the cluth/sensor/CRUM I/F board and the main board.









• & nbsp;
Connection








1


ITB Clutch




2


DEVE Clutch




3


ITB I/F




4


DEVE Home Sensor




5


Crum I/F board




6


CTD




7


Regi/Empty Senor




8


Regi Clutch




9


Pickup Clutch
















• & nbsp;
Information







- & nbsp;

Part Code : JC92-02489A










- & nbsp;

Part Name : PBA-CONNECTOR













♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.4. & nbsp;CTD (Color Tone Density) board

This board is for compensating the color tone density.









• & nbsp;
Information







- & nbsp;

Part Code : JC32–00014A










- & nbsp;

Part Name : SENSOR-CTD















• & nbsp;
Connection








1


INTERFACE CONNECTOR TO SYSTEM BOARD
(JC39-01798A, HARNESS-CTD)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.5. & nbsp;CRUM Joint board

This board is assembled to the front cover inside. It connects the signal and power of the CRUM, OPC vender signal and outer
temperature sensor.










• & nbsp;
Information







- & nbsp;

Part Code : JC92–02563A










- & nbsp;

Part Name : PBA-TONER CRUM















• & nbsp;
Connection








1


Interface Connector to Main Board
(JC39-01719A, HARNESS-CRUMJOINT & nbsp;)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.6. & nbsp;Wireless LAN board (CLP-36xW only)

The Wireless LAN Module supports 802.11b/g/n. It communicates with main board via SPI.









• & nbsp;
Information







- & nbsp;

Part Code : JC92–02517A










- & nbsp;

Part Name : PBA-WNPC















• & nbsp;
Connection








1


Interface Connector to Main board
(JC39-01887A, FLAT CABLE-WLAN_C)














♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.7. & nbsp;SMPS (Switching Mode Power Supply) Board

The SMPS (Switching Mode Power Supply) Board supplies electric power to the Main Board and other boards through a Main Controller.
The voltage provided includes +5V, +24V from a 110V/220V power input.










• & nbsp;
Specification General Input/Output Voltage








1)
AC 110V (110V ~ 127V)










2)
AC 220V (220V ~ 240V)










3)
Input Current : 4A (110V) / 2A (220V)










4)
Output Power: & nbsp; 58.2W







- & nbsp;

DC 5.1V & nbsp;: 10.2W










- & nbsp;

DC 24V : 48W




















• & nbsp;
Information








& nbsp;

110V


220V




Part Code


JC44–00213A


JC44–00214A




Part Name


SMSP V1


SMPS V2
















• & nbsp;
Connection








1


AC Inlet




2


Fuser_AC output




3


Output_DC




















◆ Input / Output connector














AC Input Connector( CON1)





PIN ASSIGN

PIN NO

Description



1


AC_L


AC Input




2


AC_N















Fuser AC Output & nbsp; Connector( CON2 )





PIN ASSIGN

PIN NO

Description



1


AC_L


AC Output for Heater Controller




2


AC_N















DC Output Connector (CON3)





PIN ASSIGN

PIN NO

Description



1


GND


Ground




2


GND


Ground




3


GND


Ground




4


+24V


+24V & nbsp; power




5


+24V


+24V Power




6


+24V


+24V Power




7


GND


Ground




8


+5V


+5V & nbsp; Power




9


+5V


+5V & nbsp; Power




10


GND


Ground




11


24V_OFF


Sleep mode
(Input)




12


RELAY ON


Fuser & nbsp;Relay




13


24VS


Main PBA 24VF
(Input)




14


Fuser on


Fuser On










♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.8. & nbsp;HVPS board

High Voltage Power Supply(HVPS) board generates the high voltage such as MHV, DEV, Blade, SUP and THV.









• & nbsp;
Connection








1

HVPS I/F




2

Waste Toner




3

Rear Cover Open




4

Eraser & nbsp; lamp




5

Front Cover Open




6

Paper EXIT sensor
















• & nbsp;
Information







- & nbsp;

Part Code : JC44–00215A










- & nbsp;

Part Name : HVPS













♦ Related
Links ♦



­ Hardware configuration (Parent Topic)














2.2.5.9. & nbsp;Electrical Parts Location











Sensors















No.

Description

Function





S1


Photo interrupter (Regi sensor)


Paper detection




S2


Photo interrupter (Paper empty sensor)


Paper detection




S3


CTD sensor


Color density sensing




S4


Thermostat


Temperature detection




S5


Thermistor


Temperature detection




S6


Photo interrupter & nbsp; (Paper exit sensor)


Paper detection




S7


Cover open sensor


Cover open detection




S8


Photo interrupter (ITB belt sensing )


Belt rotation sensing










♦ Related
Links ♦



­ Hardware configuration (Parent Topic)















2.2.6. & nbsp;Engine F/W Control Algorithm






♦ Related
Links ♦


­ Feeding
­ Transfer
­ Fusing
­ LSU


­ System Overview (Parent Topic)













2.2.6.1. & nbsp;Feeding

If feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the solenoid
is controlled by controlling the general output port or the external output port. While paper moves, occurrence of Jam is
judged as below.










Item

Description



JAM 0










• & nbsp;
After picking up, paper cannot be entered because to paper is not fed.










• & nbsp;
After picking up, paper entered but it cannot reach to the feed sensor in predetermined period of time. due to slip, etc.










• & nbsp;
After picking up, if the feed sensor is not on, re-pick up. After re-picking up, if the feed sensor is not on after certain
time, it is JAM 0.










• & nbsp;
Even though the paper reaches to the feed sensor, the feed sensor doesn’t be ON.








JAM 1










• & nbsp;
After the leading edge of the paper passes the feed sensor, the trailing edge of the paper cannot pass the feed sensor after
predetermined period of time.










• & nbsp;
After the leading edge of the paper passes the feed sensor, the paper cannot reach the exit sensor after predetermined period
of time. * The paper exists between the feed sensor and the exit sensor.









JAM 2


After the trailing edge of the paper passes the feed sensor, the paper cannot pass the exit sensor predetermined period of
time.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)














2.2.6.2. & nbsp;Transfer

The charging voltage, developing voltage and the transfer voltage are controlled by PWM (Pulse Width Modulation). The each
output voltage is changeable due to the PWM duty. The transfer voltage admitted when the paper passes the transfer roller
is decided by environment conditions. The resistance value of the transfer roller is changed due to the surrounding environment
or the environment of the set, and the voltage value, which changes due to the environments, is changed through AD converter.
The voltage value for impressing to the transfer roller is decided by the changed value.





♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)














2.2.6.3. & nbsp;Fusing

The temperature change of the heat roller’s surface is changed to the resistance value through the use of a thermistor. The
Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD converter,
the temperature is decided based on the voltage value read. The AC power is controlled by comparing the target temperature
to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the fusing,
the error stated in the below table occurs.









• & nbsp;
Open Heat Error When the engine operates the warm-up process, if the temperature of the fixing unit is not higher than a specified temperature,
the engine defines Open Heat Error. When this error is detected, the engine stops all functions and keeps the error state.
Also, the engine informs the error status of the main system, so it can take appropriate action; and then the error message
is displayed at LCD window or LED informing the error status of the user.












• & nbsp;
Low Heat Error When the engine is at stand-by, printing or warm-up mode, if the temperature of the fixing unit is lower than the specified
temperature at each state and the lower temperature state is maintained during the specified time, the engine defines Low
Heat Error. When this error is detected, the engine stops all functions and keeps it at the error state. Also, the engine
informs the error status of the main system, so it can take appropriate action; and then the error message is displayed at
LCD window or LED informing the error status of the user.












• & nbsp;
Over Heat Error For overall engine state, if the temperature of the fixing unit is higher than the specified temperature and the temperature
state is detected for a specific duration, then the engine defines Over Heat Error. When this error is detected, the engine
stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system, so it can
take appropriate action; and then the error message is displayed at LCD window or LED informing the error status of the user.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)














2.2.6.4. & nbsp;LSU

LSU receives the image data from PVC or HPVC and make the latent image on OPC surface. It uses the single beam, LD. The errors
related to LSU are as follows:









• & nbsp;
By Lready When the printing is started, the engine drives the polygon motor of LSU. After the specified time is elapsed, if the motor
is not in a ready status, the engine detects the error that the polygon motor is not in a ready status. If this error happens,
the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system
and the error message is displayed at LCD window to inform the error status of the user.












• & nbsp;
By Hsync When the polygon motor is ready, the LSU sends out the signal called Hsync and used to synchronize with each image line. So,
if the engine does not detect consecutively the signal for a fixed time, it defines the Hsync Error. If this error happens,
the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system
and then the error message is displayed at LCD window to inform the error status of the user. LSU Error Recovery: If the LReady
or Hsync error happens, the paper is exited before the error code is initiated. The engine mode is changed to recovery mode
and the engine informs the main system of the engine mode. And the engine checks the LSU error. If the error doesn’t happen,
the printing job.










♦ Related
Links ♦



­ Engine F/W Control Algorithm (Parent Topic)















2.2.7. & nbsp;Software Descriptions






♦ Related
Links ♦


­ Software system overview
­ Architecture
­ Data and Control Flow


­ System Overview (Parent Topic)













2.2.7.1. & nbsp;Software system overview

The software system of this model is constructed with








• & nbsp;
Host Software part that the application software operated in Window and Web Environment










• & nbsp;
Firmware parts that is a Embedded software controls printing job.








♦ Related
Links ♦



­ Software Descriptions (Parent Topic)














2.2.7.2. & nbsp;Architecture












Host Software is made up of












1)
Graphic User Interface offers the various editing functions to user in Host.










2)
Driver translates the received document to a Printing Command language which printer can understand and transfers data to
spooler.










3)
Stand-alone Application offers the various printing application such as Easy Printer Manager, Printer Status in Window system.










4)
Web-based-Application offers the same functions as Stand-alone Application in Web environment.















Firmware is made up of












1)
Application (Emulation) that is a interpreter translates data received from Host to a printing language (PCL, PS, GDI, etc.)
to be able to make the user to take same output as originally one what composed in Host.










2)
Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine system.









♦ Related
Links ♦



­ Software Descriptions (Parent Topic)














2.2.7.3. & nbsp;Data and Control Flow


The above Block Diagram is explained that:










Host Side is made up of












1)
Driver that is Windows application software translate printed data to one of printer language and create spooler file.










2)
Web-based Application that offer a various printer additional functions, management of printing job, printer administration,
Status monitor to monitoring the printer status by real time in Web, independent environment on OS.










3)
Stand-alone Application that is a similar Window software as same as above 2.










4)
Port Monitor that manages the network communication between spooler and Network Interface Card, or various additional application
and Network Interface Card,(this is, at first, make communication logical port, manage the data, transfer them from spooler
to network port, and offer the result of printing).















Firmware Side is made up of












1)
Network Interface Card is that relay the communication between Host and kernel using various network protocol.










2)
Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing with
engine & amp; rendering job.










3)
Emulation is that interprets the various output data from selected emulation.










4)
Engine is that prints rendered bit-map data to paper with required size and type by Kernel.




And then, for Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various additional
printing functions, this Kernel use max. 10 Queuing systems in a memory.












In Printing, the two procedures are












1)
Case of using USB Port







• & nbsp;
After user start to print the wanted document to PCL string or compressed GDI bit-map data, the Driver translates the all
graphic data of the client PC and send data to host spooler. And then the spooler sends the data stream to the printer via
USB port.










• & nbsp;
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end,
Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).










• & nbsp;
Engine print the received data to required paper with the sequential developing process.















2)
Case of using Network







• & nbsp;
After user start to print the wanted document to PCL string or compressed GDI bit-map data, Driver translate the all graphic
data of it and send data to host spooler.










• & nbsp;
If so, Port monitor managing network port receives data from spooler and sends a data stream to the main board.










• & nbsp;
Network interface card receives it and send to Kernel part.










• & nbsp;
Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end,
Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).










• & nbsp;
Engine print the received data to required paper with the sequential developing process.














♦ Related
Links ♦



­ Software Descriptions (Parent Topic)

















3. & nbsp;Disassembly and Reassembly




♦ Related
Links ♦


­ Precautions when replacing parts
­ Screws used in the printer
­ Replacing the maintenance parts
­ Replacing the main SVC parts














3.1. & nbsp;Precautions when replacing parts






♦ Related
Links ♦


­ Precautions when assembling and disassembling
­ Precautions when handling PBA
­ Releasing Plastic Latches


­ Disassembly and Reassembly (Parent Topic)













3.1.1. & nbsp;Precautions when assembling and disassembling









• & nbsp;
Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are
correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.










• & nbsp;
Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create
electric shock or fire hazards.










• & nbsp;
Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong screw could
lead to system failure, short circuit or electric shock.










• & nbsp;
Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously degrade
print quality. There are no serviceable parts inside.










• & nbsp;
Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe. Damaged
cables could lead to electric shock or unit malfunction.








♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)














3.1.2. & nbsp;Precautions when handling PBA

Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.








• & nbsp;
Precautions when moving and storing PBA







1)
Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.










2)
Do not store a PBA where it is exposed to direct sunlight.















• & nbsp;
Precautions when replacing PBA







1)
Disconnect power connectors first, before disconnecting other cables.










2)
Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.















• & nbsp;
Precautions when checking PBA







1)
Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge on the body.










2)
Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an electric
shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as they may get hot.










3)
Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is used and
always ensure that when toothed washers are removed they are refitted in their original positions.













♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)














3.1.3. & nbsp;Releasing Plastic Latches

Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.





♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)















3.2. & nbsp;Screws used in the printer

The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep
a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the appropriate
places.


NOTE
This list is based on CLP-365W. So, this list may differ from your machine depending on its model.












Parts Code

Location

Description

Qty





6003-000196


FRAME-MAIN


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


11




6003-000269


FRAME-MAIN


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


13




6003-000196


FUSER


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000282


FUSER


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


2




6003-000152


FRAME BASE-PAPER PATH


SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,-


1




6003-000282


FRAME BASE-PAPER PATH


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


4




6003-000196


FRAME


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000269


FRAME


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


43




6003-000301


FRAME


SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A


1




6003-000269


FRAME-SUB_LEFT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


26




6003-000269


FRAME-SUB_FRONT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


1




6003-000196


FRAME-SUB_CTD


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


2




6003-000269


FRAME-SUB RIGHT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


24




6002-000440


DRIVE


SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A


3




6003-000269


DRIVE


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


8




6003-000282


LSU


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


5




6003-000196


COVER-FRONT


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000196


COVER-REAR


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


2




6003-000264


COVER-TOP


SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-


2




6003-000196


ETC


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


4




6003-000269


COVER-TOP


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


2




6003-000269


COVER-REAR


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


4









♦ Related
Links ♦



­ Disassembly and Reassembly (Parent Topic)














3.3. & nbsp;Replacing the maintenance parts






♦ Related
Links ♦


­ ITB Unit
­ Fuser Unit
­ Transfer(T2) roller
­ Pick up roller


­ Disassembly and Reassembly (Parent Topic)













3.3.1. & nbsp;ITB Unit









1.
Open the front cover.










2.
Remove YMCK toner cartridges and waste toner container.













3.
Remove the imaging unit.













4.
Unplug the ITB connector from the top-right.













5.
Open the rear cover. Release the FRAME-TRANSFER from the left hole.













6.
Pull down the both levers.













7.
Remove the ITB Unit while holding its handle, and pulling in direction of arrow.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)














3.3.2. & nbsp;Fuser Unit









1.
Open the rear cover door.










2.
Remove the rear cover after removing 4 screws.













3.
Remove the right cover.













4.
Unplug 2 connectors from the SMPS board and main board.













5.
Remove 4 screws. And then remove the fuser unit.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)














3.3.3. & nbsp;Transfer(T2) roller









1.
Open the rear cover door. Release the FRAME-TRANSFER from the left hole by pulling it to the direction of arrow.













2.
Push and release the FRAME-TRANSFER.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)














3.3.4. & nbsp;Pick up roller









1.
Remove the cassette. See the bottom of the machine.










2.
Release the stopper from the shaft. Move the right HOUSING-PICK UP to the right.










3.
Remove the pick up rubber.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)















3.4. & nbsp;Replacing the main SVC parts


NOTE
Before service, remove all toner cartridges and waste toner container.





♦ Related
Links ♦


­ Cover
­ HVPS board
­ LSU
­ FRAME BASE-PAPER PATH
­ Regi clutch and Pick up solenoid
­ Feed sensor and Empty sensor
­ Main board
­ SMPS board
­ Cam Solenoid
­ Main Drive Unit


­ Disassembly and Reassembly (Parent Topic)













3.4.1. & nbsp;Cover









1.
Open the rear cover door.










2.
Remove the rear cove after removing 4 screws.













3.
Release the right cover.













4.
Release the left cover.













5.
Unplug the OPE connector from the main board. Remove 2 screws. And lift up the top cover.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.2. & nbsp;HVPS board









1.
Remove the left cover. (Refer to 3.4.1)










2.
Remove 5 screws. Release the lock. And release the HVPS board.













3.
Unplug all connectors from the HVPS board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.3. & nbsp;LSU









1.
Remove the cassette. Stand the machine to see the bottom.










2.
Remove 3 screws. Unplug the flat cable. And release the LSU.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.4. & nbsp;FRAME BASE-PAPER PATH









1.
Remove the right cover.










2.
Unplug the connector from the PBA-CONNECTOR. Remove the main board after removing 4 screws and connectors.













3.
Remove 4 screw from the bottom of the machine.













4.
Remove the FRAME-TRANSFER.













5.
Remove the FRAME BASE-PAPER PATH after removing 2 screws.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.5. & nbsp;Regi clutch and Pick up solenoid









1.
Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4)










2.
Release the regi. clutch after removing the WASHER-PLAIN.










3.
Remove 4 gears.










4.
Release the pick up solenoid after removing 1 screw.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.6. & nbsp;Feed sensor and Empty sensor









1.
Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4)










2.
Remove the COVER-PICK UP.













3.
Release the Empty sensor and Feed sensor.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.7. & nbsp;Main board









1.
Remove the right cover. (Refer to 3.4.1)










2.
Unplug all connector. Remove 4 screws. And remove the main board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.8. & nbsp;SMPS board









1.
Remove the right cover. (Refer to 3.4.1)










2.
Remove the SMPS cover after removing 2 screws.













3.
Unplug all connectors on SMPS board. Remove 2 screws. And remove the SMPS board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.9. & nbsp;Cam Solenoid









1.
Remove the right and top cover. (Refer to 3.4.1)










2.
Remove the Cam Solenoid cover after removing 1 screw.













3.
Release the Cam Solenoid.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)














3.4.10. & nbsp;Main Drive Unit









1.
Remove the right cover. (Refer to 3.4.1)










2.
Remove the main board. (Refer to 3.4.7)










3.
Remove 2 screws.













4.
Remove the Holder-Clutch and Holder-Gear after removing 4 screws.













5.
Remove 4 screws and 2 gears inside the right frame.













6.
Release the Main Drive Unit.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)
















4. & nbsp;Alignment and Troubleshooting




♦ Related
Links ♦


­ Alignment and Adjustments
­ Troubleshooting














4.1. & nbsp;Alignment and Adjustments

This chapter describes the main functions for service, such as the product maintenance method, the test output related to
maintenance and repair, Jam removing method, and so on. It includes the contents of user guide.





♦ Related
Links ♦


­ Control panel
­ Understanding the status LED
­ Clearing paper jams
­ Useful menu item for service
­ Periodic Defective Image
­ Useful management tools
­ Updating Firmware
­ EDC program


­ Alignment and Troubleshooting (Parent Topic)













4.1.1. & nbsp;Control panel


NOTE








• & nbsp;

This control panel may differ from your machine depending on its model. There are various types of control panels.

















1


Toner LED


Shows the status of the toner.




2


Eco


Turn into eco mode to reduce toner consumption and paper usage when pc-printing only.




3


WPS
(CLP-36xW only)


Configures the wireless network connection easily without a computer.








• & nbsp;
Manual print







• & nbsp;
Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.













3


Print screen
(CLP-36x only)










• & nbsp;
Prints the screen







• & nbsp;
Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when
the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking.










• & nbsp;
Manual print







- & nbsp;

Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.










NOTE








• & nbsp;

Print Screen can only be used in the Windows and Macintosh operating systems.












• & nbsp;

You can only use this function with USB-connected machine.











• & nbsp;

When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending
on what is being printed.












• & nbsp;

You can only use this function if the machine’s Easy Printer Manager program is installed if you are a macintosh OS user,
you need to enable Screen Print Settings from the Easy Printer Manager to use the Print Screen feature.
















4


Cancel


You can stop an operation at any time. You also can do the following functions.








• & nbsp;
Configuration sheet







• & nbsp;
Press and hold this button for about 2 seconds until the green LED blinks slowly, and release.















• & nbsp;
Prints event log report / usage counter







• & nbsp;
Press and hold this button for about 4 seconds until the green LED blinks quickly, and release.















• & nbsp;
Prints supplies info report







• & nbsp;
Press and hold this button for about 6 seconds until the green LED on, and release.













5


Power/Wake Up


You can turn the power off or wake the machine up from the sleep mode with this button.




6


Status LED


Shows the status of your machine









♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)














4.1.2. & nbsp;Understanding the status LED

The color of the LED indicates the machine's current status.

NOTE








• & nbsp;

Some LEDs may not be available depending on model or country.











• & nbsp;

To resolve the error, look at the error message and its instructions from the troubleshooting part.











• & nbsp;

You also can resolve the error with the guideline from the computers’s Samsung Printing Status window.

















LED

Status

Description





Status


Off


The machine is off-line or save mode.




Green


Blinking










• & nbsp;
The machine is receiving data from the computer.










• & nbsp;
The machine is printing data.








On










• & nbsp;
The machine is on-line and can be used.








Red


Blinking


The machine is on manual printing or manual duplex printing.




On










• & nbsp;
The cover is opened. Close the cover.










• & nbsp;
There is no paper in the tray when receiving or printing data. Load paper in the tray.










• & nbsp;
The machine has stopped due to a major error.








Orange


Blinking


Upgrading firmware.




On


A paper jam has occurred.




Toner LED


Orange


Blinking


Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner.





On










• & nbsp;
A toner cartridge has almost reached its estimated cartridge life. It is recommended to replace the toner cartridge.










• & nbsp;
The toner cartridge is not installed or the wrong toner cartridge is installed.








Off


All toner cartridges are at normal capacity.




WPS LED


Blue


Blinking


The machine is connecting to a wireless network.




On


The machine is connected to a wireless network.




Off


The machine is disconnected from a wireless network.




Power LED


Blue


On


The machine is in power save mode.




Off


The machine is in ready mode or the machine’s power is off.




Eco


Green


On


Eco mode is on.




Off


Eco mode is off.





* Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs
and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image
area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED
is on and the printer stops printing.

** Some LEDs may not be available depending on model or country.




♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)














4.1.3. & nbsp;Clearing paper jams


NOTE
To avoid tearing the paper, pull the jammed paper out slowly and gently.











In tray1












1)
Take off the cassette.











2)
Remove the jammed paper by gently pulling it straight out.











3)
Reinstall the cassette.
















Inside the machine





CAUTION
The fuser area is hot. Take care when removing paper from the machine.









1)
Open the exit top cover.











2)
Remove the jammed paper by gently pulling it straight out.











3)
Close the exit top cover.
If you do not see the paper in this area, stop and go to next step:











4)
Open the rear cover door.











5)
Open the FRAME-TRANSFER.











6)
Remove the jammed paper by gently pulling it straight out.











7)
Close the FRAME-TRANSFER.











8)
Close the rear cover door.










♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)














4.1.4. & nbsp;Useful menu item for service











1) Altitude adjustment




Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following
information will guide you on how to set your machine for the best print quality.


Before you set the altitude value, determine the altitude where you are.

You can set the altitude value from Device Settings in Samsung Easy Printer Manager program.








• & nbsp;
For Windows and Macintosh users, you set from Samsung Easy Printer Manager & gt; Switch to advanced mode & gt; Device Settings.





NOTE








• & nbsp;

If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service.











♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)














4.1.5. & nbsp;Periodic Defective Image

If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the
table below and check the condition of the appropriate roller.















Roller

Period (mm)

Phenomenon

Defective part





1


Pressure Roller


50.3mm


Background


Fuser Unit




2


Heat Roller


86.4mm


Black spot and image ghost




3


Charging Roller


37.7mm


Black Spot and line and periodic band


Toner Cartridge




4


OPC Drum


188.5mm


White and Black Spots




5


Developing Roller


26.0mm


White spot, Horizontal black band




6


Supply Roller


47.5mm


Periodic Band by little difference of density




7


Transfer Roller


54.64mm


Ghost, Damaged image by abnormal transfer


Transfer roller









♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)














4.1.6. & nbsp;Useful management tools




♦ Related
Links ♦


­ Using Samsung Easy Printer Manager (Windows and Macintosh only)
­ Using Samsung Printer Status (Windows only)
­ Using SyncThru Web Service (SWS)


­ Alignment and Adjustments (Parent Topic)













4.1.6.1. & nbsp;Using Samsung Easy Printer Manager (Windows and Macintosh only)


NOTE








• & nbsp;

This feature may not be available depending on model or optional goods.











• & nbsp;

Available for Windows or Macintosh OS users only.











• & nbsp;

For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager.






Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer
Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide
a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for
the user to choose from: the basic user interface and the advanced user interface. Switching between the two interfaces is
easy: just click a button.











Understanding Samsung Easy Printer Manager




To open the program:








• & nbsp;
For Windows, Select Start & gt; Programs or All Programs & gt; Samsung Printers & gt; Samsung Easy Printer Manager & gt; Samsung Easy Printer
Manager.










• & nbsp;
For Macintosh, Open the Applications folder & gt; Samsung folder & gt; Samsung Easy Printer Manager.




The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:

NOTE
The screenshot may differ depending on operating system you are using.












No

Area

Description



1


Printer List


The printer list displays the installed printer icons on your computer.




2


Printer Information


This area gives you general information about your machine. You can check information, such as the machine’s model name, IP
address (or Port name), and machine status.


NOTE
Troubleshooting button: This button opens Troubleshooting Guide when an error occurs. You can directly open the necessary
section in the user’s guide.






3


Application Information


Includes links for changing to the advanced settings, preference, help, and about.




4


Quick links


Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings.




5


Contents Area


Displays information about the selected machine, remaining toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.





6


Order Supplies


Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online.
















Advanced settings user interface overview




The advanced user interface is intended to be used by the person responsible for managing the network and machines.








• & nbsp;
Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information.











• & nbsp;
Alert Settings This is menu includes settings related to error alerting.








- & nbsp;

Printer Alert : Provides settings related to when alerts will be received.










- & nbsp;

Email Alert : Provides options relating to receiving alerts via email.










- & nbsp;

History Alert : Provides a history of device and toner related alerts.















• & nbsp;
Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied
to devices by job accounting software such as SyncThru™ or CounThru™ admin software.











♦ Related
Links ♦



­ Useful management tools (Parent Topic)














4.1.6.2. & nbsp;Using Samsung Printer Status (Windows only)

The Samsung Printer Status is a program that monitors and informs you of the machine status.

NOTE








• & nbsp;

The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating
system in use.












• & nbsp;

Check the operating system(s) that are compatible with your machine.
















Samsung Printer Status overview




If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed
automatically when you install the machine software.

You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab & gt; Printer Status button.

These icons appear on the Windows task bar:








Icon


Mean


Description







Normal


The machine is in ready mode and experiencing no errors or warnings.





Warning


The machine is in a state where a soft error has occurred. For example, a toner low status, which may lead to toner empty
status.






Error


The machine has at least one hard error, such as out of paper, fuser error, etc. Machine does not have ability to come to
ready without customer intervention.















1


Toner Level


You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown
in the above window may differ depending on the machine in use. Some machines do not have this feature.





2


Alert Settings


Select the settings you want from the options window.




3


Order Supplies


You can order replacement toner cartridge(s) from online.




4


Troubleshooting


You can directly open the troubleshooting section in the user’s guide.




5


Close


Close the window.










♦ Related
Links ♦



­ Useful management tools (Parent Topic)














4.1.6.3. & nbsp;Using SyncThru Web Service (SWS)

SWS is an embedded web server in the machine. This web server informs you of machine configuration, version, status and allows
you to customize the machine’s settings. You can contact this server via wired and wireless network using your web browser
in the remote place.











Connecting preparations












• & nbsp;
Wired or Wireless Network connection is established.










• & nbsp;
Browser (Ex & gt; Internet Explorer) Program on your PC network connected















SWS overview




SyncThru Web Service (SWS)








• & nbsp;
accepts HTTP request via port 80 as normal web servers.










• & nbsp;
provides interface to users information of networked printers and allow to configure the setting of printers.










• & nbsp;
is able to provide more complicated options than Local UI for printer configuration.
















Connection Procedure












1)
Open the Web-browser and input IP address of machine. Click “Login”.










2)
Log-in Admin Mode. (ID: admin, PW: sec00000)










3)
Select pages to check the configuration and customize the settings.





CAUTION
Please, change SWS Default ID and Password for system security in case of your first connection.






♦ Related
Links ♦



­ Useful management tools (Parent Topic)















4.1.7. & nbsp;Updating Firmware

This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one of
the following methods :









• & nbsp;
Update the firmware by using the USB port.










• & nbsp;
Update the firmware by using the Network.








♦ Related
Links ♦


­ Update the firmware by using the USB port
­ Update the firmware by using the network (CLP-36xW only)


­ Alignment and Adjustments (Parent Topic)













4.1.7.1. & nbsp;Update the firmware by using the USB port











Upgrading preparations












• & nbsp;
usblist2.exe : Tool which sends firmware data to printer.










• & nbsp;
Firmware file to update.















Upgrade Procedure












1)
Turn the machine off.










2)
Connect USB cable to printer.










3)
Turn the machine on. Check if the printer is the ready status.










4)
Drag the firmware file and Drop down on the usblist2.exe.
And then firmware update will be started automatically.











5)
When upgrading is completed, machine is automatically re-booting.









♦ Related
Links ♦



­ Updating Firmware (Parent Topic)














4.1.7.2. & nbsp;Update the firmware by using the network (CLP-36xW only)











Upgrading preparations












• & nbsp;
Wired or Wireless Network connection is established.










• & nbsp;
Firmware file to update















Upgrade Procedure












1)
Open the Web-browser and input IP address of machine. Click “Login”.











2)
Log-in Admin Mode. (ID: admin, PW: sec00000)











3)
Select Maintenance menu and click “upgrade wizard”











4)
Select firmware file using “browser” button and press next button.











5)
SyncThru will check verify firmware file and compare version and press next button.











6)
Machine starts upgrading. SyncThru will return home page after upgrading is completed.










♦ Related
Links ♦



­ Updating Firmware (Parent Topic)















4.1.8. & nbsp;EDC program

The EDC program can check the machine status and perform various test to isolate the cause of a malfunction.










1) How to use the EDC program












1)
Download the EDC program in your PC.










2)
Connect the printer to the computer using USB cable.










3)
Turn on the printer and wait for the printer to finish initializing.










4)
Start EDC program. Press the “Menu” Button











5)
To exit the EDC Mode, press the “Exit” button.















EDC mode menu (Engine Diagnostic Test)














Code-Sec

Displayed Name

Meaning





100-0000


Main BLDC Motor


Main BLDC Motor is On/Off




100-0001


Main BLDC Motor Slow


Main BLDC Motor Slow(50% speed) On/Off




100-0010


Main BLDC Motor Ready


Detect if Main BLDC Motor runs at normal speed




100-0241


Waste Toner Led


Waste Toner Led On/Off




100-0250


Waste Toner Full Sensor


Detect if the waste toner is full or not. Display Waste Tank Full adc




101-0010


T1 Pick-Up Clutch


Engages drive to pick up a paper from tray1.




101-0050


Registration Clutch


Engages drive to registartion rolls.




101-0201


Dev Cam Clutch


Rotate Deve cam




101-0202


Dev Relay1


Turn on the deve relay1




101-0203


Dev Relay2


Turn on the deve relay2




101-0204


Dev Relay3


Turn on the deve relay3




101-0205


Dev Relay4


Turn on the deve relay4




101-0210


ITB Clutch


Engages drive to ITB Cleaning Blade




101-0231


T2 Nip Release


T2 Nip Release




101-0260


Cover Open Sensor


Check if the set main cover is open or not




102-0010


T1 Paper Empty Sensor


Detect when paper is in Tray1.




102-0360


Regi. Sensor


Detect when a paper is at Regi. sensor.




102-0370


Exit Sensor


Detect when a paper is at Exit. sensor.




105-0032


MHV Bias


MHV bias voltage on at normal drive level




106-0037


Dev Bias


Dev bias voltage on at normal drive level




106-0038


Dev AC Bias


Dev bias AC voltage on at normal drive level




107-0032


THV Bias


THV plus bias voltage on at normal drive level




107-0033


THV(-) Bias


THV minus bias voltage on at normal drive level




107-0080


iTHV(+) Bias


iTHV plus bias voltage on at normal drive level




107-0160


Erase Lamp1


Erase Lamp 1




109-0000


Fuser Temperature A


Detects what the temperature A is on fuser.




110-0000


LSU Motor1 Run Ready


Detects if LSU motor1 runs at normal speed.




110-0060


LSU Motor1 Run


LSU Motor1 On/Off




110-0111


LSU LD Power


LSU LD Power On/Off with normal LD Power




111-0080


ID Sensor


Start ID sensor sensing On/Off




111-0090


ID Sensor Check


Display ID sensor reading value






NOTE
Acronyms and Abbreviations








• & nbsp;

DEV Bias- Developing High Voltage Bias











• & nbsp;

EDC - Embedded Diagnostic Control











• & nbsp;

LD – Laser Diode











• & nbsp;

LSU – Laser Scanning Unit











• & nbsp;

MHV - Main High Voltage (Charge Voltage)











• & nbsp;

THV - Transfer High Voltage











♦ Related
Links ♦



­ Alignment and Adjustments (Parent Topic)















4.2. & nbsp;Troubleshooting






♦ Related
Links ♦


­ Procedure of checking the symptoms
­ Error Code and Troubleshooting
­ Image quality problems


­ Alignment and Troubleshooting (Parent Topic)













4.2.1. & nbsp;Procedure of checking the symptoms

Before attempting to repair the printer first obtain a detailed description of the problem from the customer.





♦ Related
Links ♦


­ Basic Check List


­ Troubleshooting (Parent Topic)













4.2.1.1. & nbsp;Basic Check List









1)
Check the Power.







• & nbsp;
Check that the power switch is turned on.










• & nbsp;
Check that the power cable is plugged into the outlet and the printer.










• & nbsp;
Check the voltage of the power outlet.















2)
Check the LED of Panel.







• & nbsp;
Is there OPE LED ON?







› & nbsp;

If not check power cable, switch SMPS or Main board.















• & nbsp;
Is the abnormal Lamp?







› & nbsp;

Check the Main board and cable harness.




















3)
Check the Paper Path







• & nbsp;
Is there a Paper Jam?







› & nbsp;

Remove any paper fragments caught in the paper path.















• & nbsp;
Paper Jam occurs repeatedly at a specific point in the Paper Path







› & nbsp;

Open the fuser cover, Jam clear.










› & nbsp;

Dismantle the machine and carefully inspect the region where the jam occurs. (Especially, check if paper fragments are caught in the Fuser





















4)
Print the Information Page (Configuration).







• & nbsp;
Try printing a test page from a computer.







› & nbsp;

If there is an error check cables and driver installation.




















5)
Check the Print Quality.







• & nbsp;
Is there are a Print Quality Problem?







› & nbsp;

Refer to image quality problem section.




















6)
Check consumables (toner etc.).







• & nbsp;
Using the keys print the Test Pattern.







› & nbsp;

Expected life of various consumable parts, compare this with the figures printed and replace as required


















♦ Related
Links ♦



­ Procedure of checking the symptoms (Parent Topic)















4.2.2. & nbsp;Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand
the messages’ and their meaning, and correct the problem, if necessary.


NOTE
Some messages may not appear on the display depending on the options or models.











Error Code

Error Message

Troubleshooting Page





A1-1110


Error #A1-1110 Turn off then on


Page 4–21




A3-2210


Error #A3-2210 Call for service


Page 4–21




A3-3312


Error #A3-3312 Call for service


Page 4–22




A3-6110


Deve Home Sensor Error


Page 4–23




C1-2110


Prepare Toner


Page 4–24




C1-2120


Replace Toner


Page 4–24




C1-2411


Install toner


Page 4–24




C1-2512


Not compatible Yellow toner


Page 4–25




C1-2514


Not compatible Yellow toner


Page 4–25




C1-2711


Error: #C1-2711 Call for Service


Page 4–25




C1-2712


Error: #C1-2712 Call for Service


Page 4–25




C1-3110


Prepare Toner


Page 4–24




C1-3120


Replace Toner


Page 4–24




C1-3411


Install Toner


Page 4–24




C1-3512


Not compatible Magenta toner


Page 4–25




C1-3514


Not Compatible Magenta toner


Page 4–25




C1-3711


Error: #C1-3711 Call for Service


Page 4–25




C1-3712


Error: #C1-3712 Call for Service


Page 4–25




C1-4110


Prepare Toner


Page 4–24




C1-4120


Replace Toner


Page 4–24




C1-4411


Install Toner


Page 4–24




C1-4512


Not compatible Cyan toner


Page 4–25




C1-4514


Not compatible Cyan toner


Page 4–25




C1-4711


Error: #C1-4711 Call for Service


Page 4–25




C1-4712


Error: #C1-4712 Call for Service


Page 4–25




C1-5110


Prepare Toner


Page 4–24




C1-5120


Replace Toner


Page 4–24




C1-5411


Install Toner


Page 4–24




C1-5512


Not compatible Black toner


Page 4–25




C1-5514


Not compatible Black toner


Page 4–25




C1-5711


Error: #C1-5711 Call for Service


Page 4–25




C1-5712


Error: #C1-5712 Call for Service


Page 4–25




C3-6110


Prepare new Imaging unit


Page 4–26




C3-6120


Replace new Imaging unit


Page 4–26




C3-6410


Install Imaging unit


Page 4–26




C3-6520


Error: #C3-6520 Door open/close


Page 4–26




C5-1110


Prepare new Transfer belt


Page 4–27




C5-1120


Replace new Transfer belt


Page 4–27




C5-1710


Transfer Belt Error


Page 4–27




C5-3110


Prepare new Transfer roller


Page 4–27




C5-3120


Replace new Transfer roller


Page 4–27




C6-1110


Replace Fuser Soon


Page 4–28




C6-1120


Replace new Fuser unit


Page 4–28




C7-1131


Replace/Install Waste Toner Tank


Page 4–28




M1-1013


Paper Jam in Tray1


Page 4–29




M1-5012


Paper Empty in Tray


Page 4–30




M2-1210


Paper Jam inside machine


Page 4–29




M3-1110


Paper jam in exit area


Page 4–30




M3-2130


Output bin full Remove paper


Page 4–31




S1-5221


Wireless Network Error


Page 4–31




S2-4110


Door open Close it


Page 4–32




S2-4611


Top door Open or Exit JAM


Page 4–32




S6-3123


Network Problem:IP Conflict


Page 4–32




U1-2320


Error #U1-2320 Turn off then on


Page 4–33




U1-2330


Error #U1-2330 Turn off then on


Page 4–33




U1-2332


Error #U1-2332 Turn off then on


Page 4–33




U1-2340


Error #U1-2340 Turn off then on


Page 4–33




U2-6120


Error #U2-6120 Turn off then on


Page 4–34




U2-6140


Error #U2-6140 Turn off then on


Page 4–34














► & nbsp;

Error Code



A1-1110









► & nbsp;

Error message



Error #A1-1110 Turn off then on










► & nbsp;

Symptom



The main motor does not operate.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on. If the error persists, turn the machine off again.










2)
Remove the rear and right cover.










3)
Check if the connection between main board and main motor are correct.











4)
If the connection is OK, replace the main motor.










5)
If the problem persists, replace the main board.
















► & nbsp;

Error Code



A3–2210









► & nbsp;

Error message



Error #A3-2210 Call for service










► & nbsp;

Symptom



The CTD sensor has a problem.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on. If the error persists, turn the machine off again.










2)
Check the CTD sensor connector. If the connection is OK, replace the CTD sensor board.

















► & nbsp;

Error Code



A3–3312









► & nbsp;

Error message



Error #A3-3312 Call for service










► & nbsp;

Symptom



The outer temperature sensor is defective.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on. If the error persists, turn the machine off again.










2)
Remove the front cover.










3)
Disassemble the front cover and replace the PBA-DEVE CRUM JOINT that includes the outer temperature sensor.

















► & nbsp;

Error Code



A3–6110









► & nbsp;

Error message



Deve Home Sensor Error










► & nbsp;

Symptom



The deve home sensor is defective.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on. If the error persists, turn the machine off again.










2)
Remove the right cover.










3)
Check the connection between the deve home sensor and connection board.











4)
If the connection is OK, replace the deve home sensor.
















► & nbsp;

Error Code



C1-2110
C1–3110
C1-4110
C1-5110









► & nbsp;

Error message



Prepare Toner










► & nbsp;

Symptom



The remaining toner cartridge is less than 10%








► & nbsp;

Troubleshooting
method












1)
Print the supply information report. Check the life remaining of the toner cartridge.










2)
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
















► & nbsp;

Error Code



C1-2120
C1-3120
C1-4120
C1-5120









► & nbsp;

Error message



Replace Toner










► & nbsp;

Symptom



The toner cartridge is at the end of its life.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off and replace the toner cartridge with new one.
















► & nbsp;

Error Code



C1–2411
C1–3411
C1–4411
C1–5411









► & nbsp;

Error message



Install toner










► & nbsp;

Symptom



The toner cartridge is not installed or the CRUM has some problem.








► & nbsp;

Troubleshooting
method












1)
Check if the toner cartridge is installed properly. Turn the machine off then on.










2)
If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute
the toner evenly inside the cartridge. And reinstall the toner cartridge.










3)
If the problem persists, check that the CRUM contact area is contaminated. Clean it.










4)
If the problem persists, replace the toner cartridge with new one.
















► & nbsp;

Error Code



C1-2512
C1-2514
C1-3512
C1-3514
C1-4512
C1-4514
C1-5512
C1-5514









► & nbsp;

Error message



Not compatible Yellow toner
Not compatible Magenta toner
Not compatible Cyan toner
Not compatible Black toner










► & nbsp;

Symptom



Toner cartridge is not compatible.








► & nbsp;

Troubleshooting
method












1)
If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
















► & nbsp;

Error Code



C1–2711
C1–2712
C1–3711
C1–3712
C1–4711
C1–4712
C1–5711
C1–5712









► & nbsp;

Error message



Error: #C1-2711 Call for Service
Error: #C1-2712 Call for Service
Error: #C1-3711 Call for Service
Error: #C1-3712 Call for Service
Error: #C1-4711 Call for Service
Error: #C1-4712 Call for Service
Error: #C1-5711 Call for Service
Error: #C1-5712 Call for Service










► & nbsp;

Symptom



CRUM chip is defective.








► & nbsp;

Troubleshooting
method












1)
Check if the toner cartridge is installed properly. Turn the machine off then on.










2)
If the problem persists, check that the CRUM contact area is contaminated. Clean it.










3)
If the problem persists, replace the toner cartridge with new one.
















► & nbsp;

Error Code



C3-6110
C3-6130









► & nbsp;

Error message



Prepare new Imaging unit
Replace new Imaging unit










► & nbsp;

Symptom



The imaging unit is at the end of its life.








► & nbsp;

Troubleshooting
method












1)
Print the supply information report. Check the life remaining of the imaging unit.










2)
If its life is at the end, turn the machine off and replace the imaging unit with new one.
















► & nbsp;

Error Code



C3-6410
C3-6520









► & nbsp;

Error message



Install Imaging unit
Error: #C3-6520 Door open/close










► & nbsp;

Symptom



The imaging unit is not installed.








► & nbsp;

Troubleshooting
method












1)
Open the front cover. Remove YMCK toner cartridges.










2)
Check if the imaging unit is installed. Remove and reinstall it.










3)
If the problem persists, replace the imaging unit.
















► & nbsp;

Error Code



C5-1110
C5-1120









► & nbsp;

Error message



Prepare new transfer belt unit.
Replace new transfer belt unit.










► & nbsp;

Symptom



The ITB Unit is at the end of its life.








► & nbsp;

Troubleshooting
method












1)
If its life is at the end, turn the machine off and replace the ITB unit with new one.
















► & nbsp;

Error Code



C5-1710









► & nbsp;

Error message



Transfer Belt Error










► & nbsp;

Symptom



ITB home sensor is defective.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on.










2)
If the problem persists, turn the machine off. Remove and reinstall the ITB unit.










3)
If the problem persists, replace the ITB unit with new one.
















► & nbsp;

Error Code



C5-3110
C5-3120









► & nbsp;

Error message



Prepare new Transfer roller
Replace new Transfer roller










► & nbsp;

Symptom



The transfer roller is at the end of its life.








► & nbsp;

Troubleshooting
method












1)
If its life is at the end, turn the machine off and replace the transfer roller Assy with new one.
















► & nbsp;

Error Code



C6-1110
C6-1120









► & nbsp;

Error message



Prepare new fuser unit.
Replace with new fuser unit.










► & nbsp;

Symptom



The fuser unit is at the end of its life.








► & nbsp;

Troubleshooting
method












1)
Print the supply information report. Check the life remaining of the fuser unit.










2)
If its life is at the end, turn the machine off and replace the fuser unit with new one.
















► & nbsp;

Error Code



C7-1311









► & nbsp;

Error message



Waste toner container is not installed. Install it.










► & nbsp;

Symptom



The waste toner container is not installed








► & nbsp;

Troubleshooting
method












1)
Check if the waste toner container is installed properly.










2)
Remove and reinstall the waste toner container.
















► & nbsp;

Error Code



M1–1013
M2–1210









► & nbsp;

Error message



Paper jam in tray 1.
Paper Jam inside machine










► & nbsp;

Symptom



The jammed paper has occurred in the tray1 or inside the machine.








► & nbsp;

Troubleshooting
method












1)
Remove the jammed paper.










2)
If the jammed paper occurs continually, check the followings.







a)
Check if the pick up roller are worn out or contaminated. Clean the contaminated part or replace it.










b)
Check if the feed actuator or feed sensor is assembled correctly.
















3)
If the pick up solenoid is defective, replace it.

















► & nbsp;

Error Code



M1–5012









► & nbsp;

Error message



Paper Empty in Tray










► & nbsp;

Symptom



Paper is empty in tray.








► & nbsp;

Troubleshooting
method












1)
Remove the cassette. Check if the paper is loaded.










2)
If the problem persists, replace the paper empty sensor.
















► & nbsp;

Error Code



M3–1110









► & nbsp;

Error message



Paper jam in exit area.










► & nbsp;

Symptom



The jammed paper has occurred in the exit area.








► & nbsp;

Troubleshooting
method












1)
Remove the jammed paper.










2)
If the problem persists, check the following.







a)
Check if there is any obstacles or paper on the paper path. Remove it.










b)
Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it.





















► & nbsp;

Error Code



M3–2130









► & nbsp;

Error message



Output bin full Remove paper










► & nbsp;

Symptom



The paper is full on the exit tray.








► & nbsp;

Troubleshooting
method












1)
Remove the paper.










2)
If the problem persists, remove the top cover.










3)
Check if the bin full sensor connector is connected properly.










4)
If the connection is OK, replace the bin full sensor.
















► & nbsp;

Error Code



S1-5221









► & nbsp;

Error message



Wireless Network Error










► & nbsp;

Symptom



The communication error between the main board and WLAN board has occurred.








► & nbsp;

Troubleshooting
method












1)
Turn the machine off then on. If the problem persists, turn the machine off.










2)
Remove the right cover. Check the connection between the main board and WLAN board.










3)
If the connection is OK, replace the WLAN board.
















► & nbsp;

Error Code



S2–4110









► & nbsp;

Error message



Door is open. Close it.










► & nbsp;

Symptom



Door is opened or the cover open switch is defective.








► & nbsp;

Troubleshooting
method












1)
Check if the front cover is closed perfectly.










2)
If the error persists, check that the cover-open sensor is working normally. If it is defective, replace it.
















► & nbsp;

Error Code



S2–4611









► & nbsp;

Error message



Top door Open or Exit JAM










► & nbsp;

Symptom



Top door is opened or the paper jam has occurred in exit area.








► & nbsp;

Troubleshooting
method












1)
Open and close the top door.










2)
If there is a jammed paper, remove it.










3)
Open and close the top door again.
















► & nbsp;

Error Code



S6-3123









► & nbsp;

Error message



Network Problem:IP Conflict










► & nbsp;

Symptom



IP address conflicts with that of other system.








► & nbsp;

Troubleshooting
method












1)
Change the machine’s IP address.










2)
Check the setting-up for 802.1x confirmation server.
















► & nbsp;

Error Code



U1–2320
U1–2330
U1–2332
U1–2340









► & nbsp;

Error message



Error #U1-2320 Turn off then on
Error #U1-2330 Turn off then on
Error #U1-2332 Turn off then on
Error #U1-2340 Turn off then on










► & nbsp;

Symptom



The temperature control of fuser unit is abnormal.








► & nbsp;

Troubleshooting
method












1)
Check if the input voltage is normal.










2)
Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector.










3)
Turn the machine on. Is the error message is disappeared?










4)
Check the followings. If the fuser unit has any problem, replace it.







a)
Check if the fuser connector is connected properly.











b)
Check if the halogen lamp voltage is normal.










c)
Check if the thermistor is contaminated or twisted.















5)
If the problem persists, replace the main board or SMPS board.
















► & nbsp;

Error Code



U2-6120
U2-6140









► & nbsp;

Error message



Error #U2-6120 Turn off then on
Error #U2-6140 Turn off then on










► & nbsp;

Symptom



LSU Motor does not work normally. / LSU Hsync signal is abnormal.








► & nbsp;

Troubleshooting
method












1)
Check if the LSU harness on the main board is connected properly.










2)
If it is OK, check that the LSU harness on LSU board is connected properly.










3)
Check if the LSU harness is defective.










4)
If the problem persists, replace the LSU.











5)
If the problem persists after replacing LSU, replace the main board.











♦ Related
Links ♦



­ Troubleshooting (Parent Topic)














4.2.3. & nbsp;Image quality problems









1)
Vertical Black Line and Band







• & nbsp;
Description : Straight thin black vertical line occurs in the printed image.









Cause and Check Point

Solution





Check if the surface of the charge roller is scratched or contaminated.


Replace the imaging unit and test again.




Check if there are grooves on the circumference of the OPC drum.


Replace the imaging unit and test again.




Check if the cleaning blade is damaged


Replace the imaging unit and test again.




Check if paper transfer belt is damaged or contaminated.


Replace the ITB unit and test again.





















2)
Vertical White Line







• & nbsp;
Description : White vertical voids in the image.









Cause and Check Point

Solution





Check if the LSU window or internal lenses of LSU is contaminated.


Clean the LSU window with recommended cleaner(IPA). Clean the window with a clean cotton swab. If dirt is inside the LSU,
replace the LSU.





Check if there are scratches on the circumference of the OPC drum.


Replace the imaging unit and test again.




Check if there are scratches on the circumference of the developing roller.


Replace the toner cartridge and test again.




Check if paper transfer belt is damaged or contaminated.


Replace the ITB unit and test again.





















3)
Contamination on back of page







• & nbsp;
Description : The back of the page is contaminated.









Cause and Check Point

Solution





Dirty registration roller, pressure roller, feed roller, etc. Any dirty rollers through the path of the paper.


Identify the roller which may cause the problem by comparing the period of the contamination on images with the size of rollers.
Clean any dirt from the roller or replace the dirty roller.





Check if the transfer roller is damaged or contaminated.


Replace the transfer roller and test again.




Check if paper transfer belt is damaged or contaminated.


Replace the ITB unit and test again.





















4)
Dark or Black image







• & nbsp;
Description : The black page is printed out.









Cause and Check Point

Solution





No charging voltage in the HVPS.


Check the connecting state between the Main PBA and HVPS. Reconnect the harness.




Poor contact between toner cartridge and set contacts.


Clean the contacts as necessary. Replace any deformed or damaged contacts.




HVPS is defective.


Replace the HVPS.





















5)
Blank Page







• & nbsp;
Description : Blank page is printed.









Cause and Check Point

Solution





Bad contacts from OPC drum and/or toner cartridge to ground.


Check the terminal of Ground-OPC.




Not working the LSU.


Check the connector of LSU.




Not working the developing bias voltage on HVPS.


Replace the HVPS.





















6)
Uneven Density







• & nbsp;
Description : Print Density is uneven between left and right.









Cause and Check Point

Solution





The life of the Toner Cartridge has expired.


Replace the toner cartridge.




The pressure force in the left and right springs of the ITB unit is not even.


Replace the ITB Unit





















7)
Horizontal Bands







• & nbsp;
Description : Dark or white horizontal stripes appear in the page. (These may occur at regular intervals down the page.)









Cause and Check Point

Solution





The developing roller, OPC drum or other rollers in the toner cartridge may be contaminated or deformed.


Replace the imaging unit.




Bad contacts of HV terminals of the toner cartridge with high voltage terminals from printer set.


Clean all HV terminals in the cartridge and on the set frame. Ensure all toner or paper dust, particles are removed.





















8)
Poor Fusing







• & nbsp;
Description : Toner is not properly fixed on paper.









Cause and Check Point

Solution





The media doesn’t meet specification


Use the proper media in specifications.




Fuser is defective


Replace the fuser unit.



















♦ Related
Links ♦



­ Troubleshooting (Parent Topic)
















5. & nbsp;System Diagram




♦ Related
Links ♦


­ Block Diagram
­ Connection Diagram














5.1. & nbsp;Block Diagram






♦ Related
Links ♦



­ System Diagram (Parent Topic)














5.2. & nbsp;Connection Diagram






♦ Related
Links ♦



­ System Diagram (Parent Topic)















6. & nbsp;Reference Information

This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required
when installing the printer. A definition of test pages and Wireless Network information definition is also included.





♦ Related
Links ♦


­ Tool for Troubleshooting
­ Glossary














6.1. & nbsp;Tool for Troubleshooting

The following tools are recommended safe and easy troubleshooting as described in this service manual.









DVM (Digital Volt Meter)
Standard : Indicates more than 3 digits.



Cleaning Equipments
Standard : An IPA (Isopropyl Alcohol) dry wipe tissue or a gentle neutral detergent and lint-free cloth.





Driver

Standard : “-” type, “+” type (M3 long, M3 short, M2 long, M2 short).



Vacuum Cleaner





Tweezers
Standard : For general home use, small type.



Spring Hook
Standard : For general use





Cotton Swab
Standard : For general home use, for medical service.



Software (Driver) installation CD ROM










♦ Related
Links ♦



­ Reference Information (Parent Topic)














6.2. & nbsp;Glossary

The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing
as well as mentioned in this user’s guide and service manual.










802.11


802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards
Committee (IEEE 802).





802.11b/g/n


802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth
up to 150 Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth
devices.





Access point


Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless
local area networks (WLAN), and acts as a central transmitter and receiver of WLAN radio signals.





ADF


An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the
machine can scan some amount of the paper at once.





AppleTalk


AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original
Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.





BIT Depth


A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image.
Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors
becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.





BMP


A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple
graphics file format on that platform.





BOOTP


Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done
in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a
pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading
any advanced operating system.





CCD


Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module
to prevent any damage when you move the machine.





Collation


Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set
before printing additional copies.





Control Panel


A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically
found in front of the machine.





Coverage


It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper
has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage
will be higher and at the same time, a toner usage will be as much as the coverage.





CSV


Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file
format, as it is used in Microsoft Excel, has become a de facto standard throughout the industry, even among non-Microsoft
platforms.





DADF


A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet
of paper so that the machine can scan on both sides of the paper.





Default


The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.




DHCP


A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration
parameters specific to the DHCP client host requesting, generally, information required by the client host to participate
on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.





DIMM


Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like
printing data, received fax data.





DLNA


The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each
other across the network.





DNS


The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on
networks, such as the Internet.





Dot Matrix Printer


A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints
by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.





DPI


Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in
a higher resolution, more visible detail in the image, and a larger file size.





DRPD


Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone
line to answer several different telephone numbers.





Duplex


A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the
paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle.





Duty Cycle


Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan
limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period.
For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.





ECM


Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically
detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.





Emulation


Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one
system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction
of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated,
often considering its internal state.





Ethernet


Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for
the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet
is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.





EtherTalk


A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984)
and is now deprecated by Apple in favor of TCP/IP networking.





FDI


Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated
device or a card reader. Those devices allow the pay-for-print service on your machine.





FTP


A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP
protocol (such as the Internet or an intranet).





Fuser Unit


The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller.
After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the
paper permanently, which is why paper is warm when it comes out of a laser printer.





Gateway


A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a
computer or a network that allows access to another computer or network.





Grayscale


A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are
represented by various shades of gray.





Halftone


An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots,
while lighter areas consist of a smaller number of dots.





HDD


Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded
data on rapidly rotating platters with magnetic surfaces.





IEEE


The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for
the advancement of technology related to electricity.





IEEE 1284


The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term " 1284-B "
refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).





Intranet


A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to
securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the
most visible service, the internal website.





IP address


An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other
on a network utilizing the Internet Protocol standard.





IPM


The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided
sheets a printer can complete within one minute.





IPP


The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size,
resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control,
authentication, and encryption, making it a much more capable and secure printing solution than older ones.





IPX/SPX


IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare
operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities
to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient
protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).





ISO


The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives
from national standards bodies. It produces world-wide industrial and commercial standards.





ITU-T


The International Telecommunication Union is an international organization established to standardize and regulate international
radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection
arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.





ITU-T No. 1 chart


Standardized test chart published by ITU-T for document facsimile transmissions.




JBIG


Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was
designed for compression of binary images, particularly for faxes, but can also be used on other images.





JPEG


Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images.
It is the format used for storing and transmitting photographs on the World Wide Web.





LDAP


The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running
over TCP/IP.





LED


A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.




MAC address


Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit
identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually
hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines
on large networks.





MFP


Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as
to have a printer, a copier, a fax, a scanner and etc.





MH


Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax
machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently
compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.





MMR


Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.




Modem


A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode
transmitted information.





MR


Modified Read (MR) is a compression method recommended by ITUT T.4. MR encodes the first scanned line using MH. The next line
is compared to the first, the differences determined, and then the differences are encoded and transmitted.





NetWare


A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on
a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.





OPC


Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser
printer, and it is usually green or rust colored and has a cylinder shape. An imaging unit containing a drum slowly wears
the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with
the cartridge development brush, cleaning mechanism, and paper.





Originals


The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to
produce others, but which is not itself copied or derived from something else.





OSI


Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable,
self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.





PABX


A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.




PCL


Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an
industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot
matrix printer, and laser printers.





PDF


Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents
in a device independent and resolution independent format.





PostScript(PS)


PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing
areas. - that is run in an interpreter to generate an image.





Printer Driver


A program used to send commands and transfer data from the computer to the printer.




Print Media


The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier.




PPM


Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a
printer can produce in one minute.





PRN file


An interface for a device driver, this allows software to interact with the device driver using standard input/output system
calls, which simplifies many tasks.





Protocol


A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.




PSTN


The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which,
on industrial premises, is usually routed through the switchboard.





RADIUS


Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables
centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization,
and accounting) concept to manage network access.





Resolution


The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.




SMB


Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous
communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism.





SMTP


Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple,
text based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It
is a client server protocol, where the client transmits an email message to the server.





SSID


Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same
SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters.





Subnet Mask


The subnet mask is used in conjunction with the network address to determine which part of the address is the network address
and which part is the host address.





TCP/IP


The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement
the protocol stack on which the Internet and most commercial networks run.





TCR


Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number
of pages sent. This report can be set to print after each job or only after failed transmissions.





TIFF


Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically
come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the
file. This flexible and platform-independent format can be used for pictures that have been made by various image processing
applications.





Toner Cartridge


A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers
and photocopiers, which forms the text and images on the printed paper. Toner can be fused by a combination of heat/pressure
from the fuser, causing it to bind to the fibers in the paper.





TWAIN


An industry standard for scanners and software. By using a TWAINcompliant scanner with a TWAIN-compliant program, a scan can
be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems.





UNC Path


Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The
format of a UNC path is: \\ & lt;servername & gt;\ & lt;sharename & gt;\ & lt;Additional directory & gt;





URL


Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address
indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.





USB


Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and
peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.





Watermark


A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks
were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on
postage stamps, currency, and other government documents to discourage counterfeiting.





WEP


Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that
of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.





WIA


Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP.
A scan can be initiated from within these operating systems by using a WIAcompliant scanner.





WPA


Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve
upon the security features of WEP.





WPA-PSK


WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured
in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session
between a wireless client and the associated WAP for more advanced security.





WPS


The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports
WPS, you can configure the wireless network connection easily without a computer.





XPS


XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has
benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on
a new print path and a vector-based device-independent document format.










♦ Related
Links ♦



­ Reference Information (Parent Topic)


clp-365-xip.zip > 4_Troubleshooting_CLP-36x.pdf

4. Alignment and Troubleshooting

4. Alignment and Troubleshooting
4.1. Alignment and Adjustments
This chapter describes the main functions for service, such as the product maintenance method, the test output related to
maintenance and repair, Jam removing method, and so on. It includes the contents of user guide.

4.1.1.

Control panel

NOTE


This control panel may differ from your machine depending on its model. There are various types of control panels.

v
w
x

y
z
{

1

Toner LED

Shows the status of the toner.

2

Eco

Turn into eco mode to reduce toner consumption and paper usage when
pc-printing only.

3

WPS

Configures the wireless network connection easily without a computer.

(CLP-36xW only)



Manual print


Copyright© 1995-2012 SAMSUNG. All rights reserved.

Press this button each time you load a sheet of paper in the tray if
you have selected Manual Feeder for Source in your printer driver.

4-1

4. Alignment and Troubleshooting

3

Print screen



Prints the screen


Press this button and the green LED will start blinking. If you want
to print only the active screen, release the button when the green
LED stops blinking. If you want to print the whole screen, release
the button while it’s blinking.



(CLP-36x only)

Manual print
-

Press this button each time you load a sheet of paper in the tray
if you have selected Manual Feeder for Source in your printer
driver.
NOTE

-

When printing the active window/whole monitor screen using the
print screen button, the machine may use more toner depending on
what is being printed.

-

Cancel

You can only use this function with USB-connected machine.

-

4

Print Screen can only be used in the Windows and Macintosh
operating systems.

You can only use this function if the machine’s Easy Printer Manager
program is installed if you are a macintosh OS user, you need to
enable Screen Print Settings from the Easy Printer Manager to use
the Print Screen feature.

You can stop an operation at any time. You also can do the following functions.


Configuration sheet




Prints event log report / usage counter




Press and hold this button for about 2 seconds until the green LED
blinks slowly, and release.
Press and hold this button for about 4 seconds until the green LED
blinks quickly, and release.

Prints supplies info report


Press and hold this button for about 6 seconds until the green LED
on, and release.

5

You can turn the power off or wake the machine up from the sleep mode with
this button.

6

4-2

Power/Wake Up
Status LED

Shows the status of your machine

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.2.

Understanding the status LED

The color of the LED indicates the machine's current status.
NOTE


Some LEDs may not be available depending on model or country.



To resolve the error, look at the error message and its instructions from the troubleshooting part.



You also can resolve the error with the guideline from the computers’s Samsung Printing Status window.

LED

Status

Description

Status

Off

The machine is off-line or save mode.
Blinking

On
Red

Blinking



The machine is receiving data from the computer.



Green

The machine is printing data.



The machine is on-line and can be used.

The machine is on manual printing or manual duplex printing.

The cover is opened. Close the cover.
There is no paper in the tray when receiving or printing data. Load
paper in the tray.


Orange




On

The machine has stopped due to a major error.

Orange

Upgrading firmware.

On
Toner LED

Blinking

A paper jam has occurred.

Blinking

Small amount of toner is left in the cartridge. The estimated cartridge life of
toner is close. Prepare a new cartridge for replacement. You may temporarily
increase the printing quality by redistributing the toner.


A toner cartridge has almost reached its estimated cartridge life. It is
recommended to replace the toner cartridge.



On

The toner cartridge is not installed or the wrong toner cartridge is
installed.

Off

Green

The machine is disconnected from a wireless network.

On

The machine is in power save mode.
The machine is in ready mode or the machine’s power is off.

On

Eco mode is on.

Off

Eco

Blue

The machine is connected to a wireless network.

Off

Power LED

The machine is connecting to a wireless network.

Off

Blue

Blinking
On

WPS LED

All toner cartridges are at normal capacity.

Eco mode is off.

* Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of
print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment,
percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the
cartridge even when red LED is on and the printer stops printing.
** Some LEDs may not be available depending on model or country.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-3

4. Alignment and Troubleshooting

4.1.3.

Clearing paper jams

NOTE
To avoid tearing the paper, pull the jammed paper out slowly
and gently.

In tray1
1) Take off the cassette.

3) Reinstall the cassette.

2) Remove the jammed paper by gently pulling it straight
out.

4-4

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

Inside the machine
CAUTION

4) Open the rear cover door.

The fuser area is hot. Take care when removing paper
from the machine.

1) Open the exit top cover.

0
5) Open the FRAME-TRANSFER.

2) Remove the jammed paper by gently pulling it straight
out.

0
6) Remove the jammed paper by gently pulling it straight
out.

3) Close the exit top cover.

If you do not see the paper in this area, stop and go to
next step:

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-5

4. Alignment and Troubleshooting

7) Close the FRAME-TRANSFER.

4-6

8) Close the rear cover door.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.4.

Useful menu item for service

1) Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The
following information will guide you on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
4,000 m
(13,123 ft)

1
3,000 m
(9,842 ft)

2
2,000 m
(6,561 ft)

3

1,000 m
(3,280 ft)

4
0

1
2
3
4

High 3
High 2
High 1
Normal

You can set the altitude value from Device Settings in Samsung Easy Printer Manager program.

• For Windows and Macintosh users, you set from Samsung Easy Printer Manager & gt; Switch to advanced mode
& gt; Device Settings.
NOTE


If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-7

4. Alignment and Troubleshooting

4.1.5.

Periodic Defective Image

If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the table
below and check the condition of the appropriate roller.

Roller

Period (mm)

Phenomenon

Defective part

1

Pressure Roller

50.3mm

Background

Fuser Unit

2

Heat Roller

86.4mm

Black spot and image ghost

3

Charging Roller

37.7mm

Black Spot and line and periodic band

4

OPC Drum

188.5mm

White and Black Spots

5

Developing Roller

26.0mm

White spot, Horizontal black band

6

Supply Roller

47.5mm

Periodic Band by little difference of density

7

Transfer Roller

54.64mm

Ghost, Damaged image by abnormal transfer

4-8

Toner Cartridge

Transfer roller

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.6.

Useful management tools

4.1.6.1.

Using Samsung Easy Printer Manager (Windows and Macintosh only)

NOTE


This feature may not be available depending on model or optional goods.



Available for Windows or Macintosh OS users only.



For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager.

Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung
Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of
these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two
different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching
between the two interfaces is easy: just click a button.

Understanding Samsung Easy Printer Manager
To open the program:

• For Windows, Select Start & gt; Programs or All Programs & gt; Samsung Printers & gt; Samsung Easy Printer Manager & gt;
Samsung Easy Printer Manager.

• For Macintosh, Open the Applications folder & gt; Samsung folder & gt; Samsung Easy Printer Manager.
The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:
NOTE
The screenshot may differ depending on operating system you are using.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-9

4. Alignment and Troubleshooting

No

Area

Description

1

Printer List

The printer list displays the installed printer icons on your computer.

2

Printer Information

This area gives you general information about your machine. You can check
information, such as the machine’s model name, IP address (or Port name),
and machine status.
NOTE
Troubleshooting button: This button opens Troubleshooting Guide when an
error occurs. You can directly open the necessary section in the user’s guide.

3

Application Information

Includes links for changing to the advanced settings, preference, help, and
about.

4

Quick links

Displays Quick links to machine specific functions. This section also includes
links to applications in the advanced settings.

5

Contents Area

Displays information about the selected machine, remaining toner level,
and paper. The information will vary based on the machine selected. Some
machines do not have this feature.

6

Order Supplies

Click on the Order button from the supply ordering window. You can order
replacement toner cartridge(s) from online.

Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible for managing the network and machines.

• Device Settings
You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print
information.

• Alert Settings
This is menu includes settings related to error alerting.

- Printer Alert : Provides settings related to when alerts will be received.
- Email Alert : Provides options relating to receiving alerts via email.
- History Alert : Provides a history of device and toner related alerts.
• Job Accounting
Provides querying of quota information of the specified job accounting user. This quota information can be created and
applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software.

4-10

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.6.2.

Using Samsung Printer Status (Windows only)

The Samsung Printer Status is a program that monitors and informs you of the machine status.
NOTE


The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine
or operating system in use.



Check the operating system(s) that are compatible with your machine.

Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is
installed automatically when you install the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab & gt; Printer
Status button.
These icons appear on the Windows task bar:
Icon

Mean

Description

Normal

The machine is in ready mode and experiencing no errors or warnings.

Warning

The machine is in a state where a soft error has occurred. For example, a toner low status,
which may lead to toner empty status.

Error

The machine has at least one hard error, such as out of paper, fuser error, etc. Machine
does not have ability to come to ready without customer intervention.

1

Toner Level

You can view the level of toner remaining in each toner cartridge. The machine
and the number of toner cartridge(s) shown in the above window may differ
depending on the machine in use. Some machines do not have this feature.

2

Alert Settings

Select the settings you want from the options window.

3

Order Supplies

You can order replacement toner cartridge(s) from online.

4

Troubleshooting

You can directly open the troubleshooting section in the user’s guide.

5

Close

Close the window.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-11

4. Alignment and Troubleshooting

4.1.6.3.

Using SyncThru Web Service (SWS)

SWS is an embedded web server in the machine. This web server informs you of machine configuration, version, status and
allows you to customize the machine’s settings. You can contact this server via wired and wireless network using your
web browser in the remote place.

Connecting preparations

• Wired or Wireless Network connection is established.
• Browser (Ex & gt; Internet Explorer) Program on your PC network connected
SWS overview
SyncThru Web Service (SWS)

• accepts HTTP request via port 80 as normal web servers.
• provides interface to users information of networked printers and allow to configure the setting of printers.
• is able to provide more complicated options than Local UI for printer configuration.

Connection Procedure
1) Open the Web-browser and input IP address of machine. Click “Login”.
2) Log-in Admin Mode. (ID: admin, PW: sec00000)
3) Select pages to check the configuration and customize the settings.
CAUTION
Please, change SWS Default ID and Password for system security in case of your first connection.

4-12

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.1.7.

Updating Firmware

This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one
of the following methods :

• Update the firmware by using the USB port.
• Update the firmware by using the Network.

4.1.7.1.

Update the firmware by using the USB port

Upgrading preparations

• usblist2.exe : Tool which sends firmware data to printer.
• Firmware file to update.
Upgrade Procedure
1) Turn the machine off.
2) Connect USB cable to printer.
3) Turn the machine on. Check if the printer is the ready status.
4) Drag the firmware file and Drop down on the usblist2.exe.

And then firmware update will be started automatically.
5) When upgrading is completed, machine is automatically re-booting.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-13

4. Alignment and Troubleshooting

4.1.7.2.

Update the firmware by using the network (CLP-36xW only)

Upgrading preparations

• Wired or Wireless Network connection is established.
• Firmware file to update
Upgrade Procedure
1) Open the Web-browser and input IP address of machine. Click “Login”.

2) Log-in Admin Mode. (ID: admin, PW: sec00000)

3) Select Maintenance menu and click “upgrade wizard”

4-14

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4) Select firmware file using “browser” button and press next button.

5) SyncThru will check verify firmware file and compare version and press next button.

6) Machine starts upgrading. SyncThru will return home page after upgrading is completed.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-15

4. Alignment and Troubleshooting

4.1.8.

EDC program

The EDC program can check the machine status and perform various test to isolate the cause of a malfunction.

1) How to use the EDC program
1) Download the EDC program in your PC.
2) Connect the printer to the computer using USB cable.
3) Turn on the printer and wait for the printer to finish initializing.
4) Start EDC program. Press the “Menu” Button

5) To exit the EDC Mode, press the “Exit” button.

EDC mode menu (Engine Diagnostic Test)
Code-Sec

Displayed Name

Meaning

100-0000

Main BLDC Motor

Main BLDC Motor is On/Off

100-0001

Main BLDC Motor Slow

Main BLDC Motor Slow(50% speed) On/Off

100-0010

Main BLDC Motor Ready

Detect if Main BLDC Motor runs at normal speed

100-0241

Waste Toner Led

Waste Toner Led On/Off

100-0250

Waste Toner Full Sensor

Detect if the waste toner is full or not. Display Waste Tank Full adc

101-0010

T1 Pick-Up Clutch

Engages drive to pick up a paper from tray1.

101-0050

Registration Clutch

Engages drive to registartion rolls.

101-0201

Dev Cam Clutch

Rotate Deve cam

101-0202

Dev Relay1

Turn on the deve relay1

101-0203

Dev Relay2

Turn on the deve relay2

101-0204

Dev Relay3

Turn on the deve relay3

101-0205

Dev Relay4

Turn on the deve relay4

101-0210

ITB Clutch

Engages drive to ITB Cleaning Blade

101-0231

T2 Nip Release

T2 Nip Release

101-0260

Cover Open Sensor

Check if the set main cover is open or not

102-0010

T1 Paper Empty Sensor

Detect when paper is in Tray1.

102-0360

Regi. Sensor

Detect when a paper is at Regi. sensor.

102-0370

Exit Sensor

Detect when a paper is at Exit. sensor.

105-0032

MHV Bias

MHV bias voltage on at normal drive level

106-0037

Dev Bias

Dev bias voltage on at normal drive level

106-0038

Dev AC Bias

Dev bias AC voltage on at normal drive level

4-16

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

Code-Sec

Displayed Name

Meaning

107-0032

THV Bias

THV plus bias voltage on at normal drive level

107-0033

THV(-) Bias

THV minus bias voltage on at normal drive level

107-0080

iTHV(+) Bias

iTHV plus bias voltage on at normal drive level

107-0160

Erase Lamp1

Erase Lamp 1

109-0000

Fuser Temperature A

Detects what the temperature A is on fuser.

110-0000

LSU Motor1 Run Ready

Detects if LSU motor1 runs at normal speed.

110-0060

LSU Motor1 Run

LSU Motor1 On/Off

110-0111

LSU LD Power

LSU LD Power On/Off with normal LD Power

111-0080

ID Sensor

Start ID sensor sensing On/Off

111-0090

ID Sensor Check

Display ID sensor reading value

NOTE
Acronyms and Abbreviations


DEV Bias- Developing High Voltage Bias



EDC - Embedded Diagnostic Control



LD – Laser Diode



LSU – Laser Scanning Unit



MHV - Main High Voltage (Charge Voltage)



THV - Transfer High Voltage

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-17

4. Alignment and Troubleshooting

4.2. Troubleshooting
4.2.1.

Procedure of checking the symptoms

Before attempting to repair the printer first obtain a detailed description of the problem from the customer.

Power On

OPE LED
ON?

OPE LED
Green OK?

- No Power
- Power Module error
- Main PBA

Red LED on /
Error message
is displayed.

See the troubleshooting
for error code

Print (test page)

Printing
quality is
nomal?

Refer to " Solution
of Image Problem "

END

4-18

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

4.2.1.1.

Basic Check List

1) Check the Power.


Check that the power switch is turned on.



Check that the power cable is plugged into the outlet and the printer.



Check the voltage of the power outlet.

2) Check the LED of Panel.


Is there OPE LED ON?




If not check power cable, switch SMPS or Main board.

Is the abnormal Lamp?


Check the Main board and cable harness.

3) Check the Paper Path


Is there a Paper Jam?




Remove any paper fragments caught in the paper path.

Paper Jam occurs repeatedly at a specific point in the Paper Path


Open the fuser cover, Jam clear.



Dismantle the machine and carefully inspect the region where the jam occurs.
(Especially, check if paper fragments are caught in the Fuser

4) Print the Information Page (Configuration).


Try printing a test page from a computer.


If there is an error check cables and driver installation.

5) Check the Print Quality.


Is there are a Print Quality Problem?


Refer to image quality problem section.

6) Check consumables (toner etc.).


Using the keys print the Test Pattern.


Expected life of various consumable parts, compare this with the figures printed and replace as required

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-19

4. Alignment and Troubleshooting

4.2.2.

Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to
understand the messages’ and their meaning, and correct the problem, if necessary.
NOTE
Some messages may not appear on the display depending on the options or models.
Troubleshooting
Page

Error Code

Error Message

A1-1110

Error #A1-1110 Turn off then on

Page 4–21

A3-2210

Error #A3-2210 Call for service

Page 4–21

A3-3312

Error #A3-3312 Call for service

Page 4–22

A3-6110

Deve Home Sensor Error

Page 4–23

C1-2110

Prepare Toner

Page 4–24

C1-2120

Replace Toner

Page 4–24

C1-2411

Install toner

Page 4–24

C1-2512

Not compatible Yellow toner

Page 4–25

C1-2514

Not compatible Yellow toner

Page 4–25

C1-2711

Error: #C1-2711 Call for Service

Page 4–25

C1-2712

Error: #C1-2712 Call for Service

Page 4–25

C1-3110

Prepare Toner

Page 4–24

C1-3120

Replace Toner

Page 4–24

C1-3411

Install Toner

Page 4–24

C1-3512

Not compatible Magenta toner

Page 4–25

C1-3514

Not Compatible Magenta toner

Page 4–25

C1-3711

Error: #C1-3711 Call for Service

Page 4–25

C1-3712

Error: #C1-3712 Call for Service

Page 4–25

C1-4110

Prepare Toner

Page 4–24

C1-4120

Replace Toner

Page 4–24

C1-4411

Install Toner

Page 4–24

C1-4512

Not compatible Cyan toner

Page 4–25

C1-4514

Not compatible Cyan toner

Page 4–25

C1-4711

Error: #C1-4711 Call for Service

Page 4–25

C1-4712

Error: #C1-4712 Call for Service

Page 4–25

C1-5110

Prepare Toner

Page 4–24

C1-5120

Replace Toner

Page 4–24

C1-5411

Install Toner

Page 4–24

C1-5512

Not compatible Black toner

Page 4–25

C1-5514

Not compatible Black toner

Page 4–25

C1-5711

Error: #C1-5711 Call for Service

Page 4–25

C1-5712

Error: #C1-5712 Call for Service

Page 4–25

C3-6110

Prepare new Imaging unit

Page 4–26

4-20

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

Troubleshooting
Page

Error Code

Error Message

C3-6120

Replace new Imaging unit

Page 4–26

C3-6410

Install Imaging unit

Page 4–26

C3-6520

Error: #C3-6520 Door open/close

Page 4–26

C5-1110

Prepare new Transfer belt

Page 4–27

C5-1120

Replace new Transfer belt

Page 4–27

C5-1710

Transfer Belt Error

Page 4–27

C5-3110

Prepare new Transfer roller

Page 4–27

C5-3120

Replace new Transfer roller

Page 4–27

C6-1110

Replace Fuser Soon

Page 4–28

C6-1120

Replace new Fuser unit

Page 4–28

C7-1131

Replace/Install Waste Toner Tank

Page 4–28

M1-1013

Paper Jam in Tray1

Page 4–29

M1-5012

Paper Empty in Tray

Page 4–30

M2-1210

Paper Jam inside machine

Page 4–29

M3-1110

Paper jam in exit area

Page 4–30

M3-2130

Output bin full Remove paper

Page 4–31

S1-5221

Wireless Network Error

Page 4–31

S2-4110

Door open Close it

Page 4–32

S2-4611

Top door Open or Exit JAM

Page 4–32

S6-3123

Network Problem:IP Conflict

Page 4–32

U1-2320

Error #U1-2320 Turn off then on

Page 4–33

U1-2330

Error #U1-2330 Turn off then on

Page 4–33

U1-2332

Error #U1-2332 Turn off then on

Page 4–33

U1-2340

Error #U1-2340 Turn off then on

Page 4–33

U2-6120

Error #U2-6120 Turn off then on

Page 4–34

U2-6140

Error #U2-6140 Turn off then on

Page 4–34

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-21

4. Alignment and Troubleshooting

► Error Code
A1-1110
► Error message
Error #A1-1110 Turn off then on
► Symptom
The main motor does not operate.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the rear and right cover.
3) Check if the connection between main board and main motor are correct.

4) If the connection is OK, replace the main motor.
5) If the problem persists, replace the main board.

► Error Code
A3–2210
► Error message
Error #A3-2210 Call for service
► Symptom
The CTD sensor has a problem.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Check the CTD sensor connector. If the connection is OK, replace the CTD sensor board.

4-22

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
A3–3312
► Error message
Error #A3-3312 Call for service
► Symptom
The outer temperature sensor is defective.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the front cover.
3) Disassemble the front cover and replace the PBA-DEVE CRUM JOINT that includes the outer temperature sensor.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-23

4. Alignment and Troubleshooting

► Error Code
A3–6110
► Error message
Deve Home Sensor Error
► Symptom
The deve home sensor is defective.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the right cover.
3) Check the connection between the deve home sensor and connection board.

4) If the connection is OK, replace the deve home sensor.

4-24

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
C1-2110
C1–3110
C1-4110
C1-5110
► Error message
Prepare Toner
► Symptom
The remaining toner cartridge is less than 10%
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the toner cartridge.
2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

► Error Code
C1-2120
C1-3120
C1-4120
C1-5120
► Error message
Replace Toner
► Symptom
The toner cartridge is at the end of its life.
► Troubleshooting method
1) Turn the machine off and replace the toner cartridge with new one.

► Error Code
C1–2411
C1–3411
C1–4411
C1–5411
► Error message
Install toner
► Symptom
The toner cartridge is not installed or the CRUM has some problem.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to
distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
4) If the problem persists, replace the toner cartridge with new one.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-25

4. Alignment and Troubleshooting

► Error Code
C1-2512
C1-2514
C1-3512
C1-3514
C1-4512
C1-4514
C1-5512
C1-5514
► Error message
Not compatible Yellow toner
Not compatible Magenta toner
Not compatible Cyan toner
Not compatible Black toner
► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

► Error Code
C1–2711
C1–2712
C1–3711
C1–3712
C1–4711
C1–4712
C1–5711
C1–5712
► Error message
Error: #C1-2711 Call for Service
Error: #C1-2712 Call for Service
Error: #C1-3711 Call for Service
Error: #C1-3712 Call for Service
Error: #C1-4711 Call for Service
Error: #C1-4712 Call for Service
Error: #C1-5711 Call for Service
Error: #C1-5712 Call for Service
► Symptom
CRUM chip is defective.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.

4-26

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

3) If the problem persists, replace the toner cartridge with new one.

► Error Code
C3-6110
C3-6130
► Error message
Prepare new Imaging unit
Replace new Imaging unit
► Symptom
The imaging unit is at the end of its life.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the imaging unit.
2) If its life is at the end, turn the machine off and replace the imaging unit with new one.

► Error Code
C3-6410
C3-6520
► Error message
Install Imaging unit
Error: #C3-6520 Door open/close
► Symptom
The imaging unit is not installed.
► Troubleshooting method
1) Open the front cover. Remove YMCK toner cartridges.
2) Check if the imaging unit is installed. Remove and reinstall it.
3) If the problem persists, replace the imaging unit.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-27

4. Alignment and Troubleshooting

► Error Code
C5-1110
C5-1120
► Error message
Prepare new transfer belt unit.
Replace new transfer belt unit.
► Symptom
The ITB Unit is at the end of its life.
► Troubleshooting method
1) If its life is at the end, turn the machine off and replace the ITB unit with new one.

► Error Code
C5-1710
► Error message
Transfer Belt Error
► Symptom
ITB home sensor is defective.
► Troubleshooting method
1) Turn the machine off then on.
2) If the problem persists, turn the machine off. Remove and reinstall the ITB unit.
3) If the problem persists, replace the ITB unit with new one.

► Error Code
C5-3110
C5-3120
► Error message
Prepare new Transfer roller
Replace new Transfer roller
► Symptom
The transfer roller is at the end of its life.
► Troubleshooting method
1) If its life is at the end, turn the machine off and replace the transfer roller Assy with new one.

4-28

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
C6-1110
C6-1120
► Error message
Prepare new fuser unit.
Replace with new fuser unit.
► Symptom
The fuser unit is at the end of its life.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the fuser unit.
2) If its life is at the end, turn the machine off and replace the fuser unit with new one.

► Error Code
C7-1311
► Error message
Waste toner container is not installed. Install it.
► Symptom
The waste toner container is not installed
► Troubleshooting method
1) Check if the waste toner container is installed properly.
2) Remove and reinstall the waste toner container.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-29

4. Alignment and Troubleshooting

► Error Code
M1–1013
M2–1210
► Error message
Paper jam in tray 1.
Paper Jam inside machine
► Symptom
The jammed paper has occurred in the tray1 or inside the machine.
► Troubleshooting method
1) Remove the jammed paper.
2) If the jammed paper occurs continually, check the followings.
a) Check if the pick up roller are worn out or contaminated. Clean the contaminated part or replace it.
b) Check if the feed actuator or feed sensor is assembled correctly.

3) If the pick up solenoid is defective, replace it.

4-30

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
M1–5012
► Error message
Paper Empty in Tray
► Symptom
Paper is empty in tray.
► Troubleshooting method
1) Remove the cassette. Check if the paper is loaded.
2) If the problem persists, replace the paper empty sensor.

► Error Code
M3–1110
► Error message
Paper jam in exit area.
► Symptom
The jammed paper has occurred in the exit area.
► Troubleshooting method
1) Remove the jammed paper.
2) If the problem persists, check the following.
a) Check if there is any obstacles or paper on the paper path. Remove it.
b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-31

4. Alignment and Troubleshooting

► Error Code
M3–2130
► Error message
Output bin full Remove paper
► Symptom
The paper is full on the exit tray.
► Troubleshooting method
1) Remove the paper.
2) If the problem persists, remove the top cover.
3) Check if the bin full sensor connector is connected properly.
4) If the connection is OK, replace the bin full sensor.

► Error Code
S1-5221
► Error message
Wireless Network Error
► Symptom
The communication error between the main board and WLAN board has occurred.
► Troubleshooting method
1) Turn the machine off then on. If the problem persists, turn the machine off.
2) Remove the right cover. Check the connection between the main board and WLAN board.
3) If the connection is OK, replace the WLAN board.

4-32

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
S2–4110
► Error message
Door is open. Close it.
► Symptom
Door is opened or the cover open switch is defective.
► Troubleshooting method
1) Check if the front cover is closed perfectly.
2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace it.

► Error Code
S2–4611
► Error message
Top door Open or Exit JAM
► Symptom
Top door is opened or the paper jam has occurred in exit area.
► Troubleshooting method
1) Open and close the top door.
2) If there is a jammed paper, remove it.
3) Open and close the top door again.

► Error Code
S6-3123
► Error message
Network Problem:IP Conflict
► Symptom
IP address conflicts with that of other system.
► Troubleshooting method
1) Change the machine’s IP address.
2) Check the setting-up for 802.1x confirmation server.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-33

4. Alignment and Troubleshooting

► Error Code
U1–2320
U1–2330
U1–2332
U1–2340
► Error message
Error #U1-2320 Turn off then on
Error #U1-2330 Turn off then on
Error #U1-2332 Turn off then on
Error #U1-2340 Turn off then on
► Symptom
The temperature control of fuser unit is abnormal.
► Troubleshooting method
1) Check if the input voltage is normal.
2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and
Thermistor connector.
3) Turn the machine on. Is the error message is disappeared?
4) Check the followings. If the fuser unit has any problem, replace it.
a) Check if the fuser connector is connected properly.

b) Check if the halogen lamp voltage is normal.
c) Check if the thermistor is contaminated or twisted.
5) If the problem persists, replace the main board or SMPS board.

4-34

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

► Error Code
U2-6120
U2-6140
► Error message
Error #U2-6120 Turn off then on
Error #U2-6140 Turn off then on
► Symptom
LSU Motor does not work normally. / LSU Hsync signal is abnormal.
► Troubleshooting method
1) Check if the LSU harness on the main board is connected properly.
2) If it is OK, check that the LSU harness on LSU board is connected properly.
3) Check if the LSU harness is defective.
4) If the problem persists, replace the LSU.

5) If the problem persists after replacing LSU, replace the main board.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-35

4. Alignment and Troubleshooting

4.2.3.

Image quality problems

1) Vertical Black Line and Band


Description : Straight thin black vertical line occurs in the printed image.

Cause and Check Point

Solution

Check if the surface of the charge roller is scratched or
contaminated.

Replace the imaging unit and test again.

Check if there are grooves on the circumference of the
OPC drum.

Replace the imaging unit and test again.

Check if the cleaning blade is damaged

Replace the imaging unit and test again.

Check if paper transfer belt is damaged or contaminated.

Replace the ITB unit and test again.

2) Vertical White Line


Description : White vertical voids in the image.

Cause and Check Point
Check if the LSU window or internal lenses of LSU is
contaminated.

Clean the LSU window with recommended cleaner(IPA).
Clean the window with a clean cotton swab. If dirt is
inside the LSU, replace the LSU.

Check if there are scratches on the circumference of the
OPC drum.

Replace the imaging unit and test again.

Check if there are scratches on the circumference of the
developing roller.

Replace the toner cartridge and test again.

Check if paper transfer belt is damaged or contaminated.

4-36

Solution

Replace the ITB unit and test again.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

3) Contamination on back of page


Description : The back of the page is contaminated.

Cause and Check Point

Solution

Dirty registration roller, pressure roller, feed roller, etc.
Any dirty rollers through the path of the paper.

Identify the roller which may cause the problem by
comparing the period of the contamination on images with
the size of rollers. Clean any dirt from the roller or replace
the dirty roller.

Check if the transfer roller is damaged or contaminated.

Replace the transfer roller and test again.

Check if paper transfer belt is damaged or contaminated.

Replace the ITB unit and test again.

4) Dark or Black image


Description : The black page is printed out.

Cause and Check Point

Solution

No charging voltage in the HVPS.

Check the connecting state between the Main PBA and
HVPS. Reconnect the harness.

Poor contact between toner cartridge and set contacts.

Clean the contacts as necessary. Replace any deformed
or damaged contacts.

HVPS is defective.

Replace the HVPS.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-37

4. Alignment and Troubleshooting

5) Blank Page


Description : Blank page is printed.

Cause and Check Point

Solution

Bad contacts from OPC drum and/or toner cartridge to
ground.

Check the terminal of Ground-OPC.

Not working the LSU.

Check the connector of LSU.

Not working the developing bias voltage on HVPS.

Replace the HVPS.

6) Uneven Density


Description : Print Density is uneven between left and right.

Cause and Check Point
The life of the Toner Cartridge has expired.

Replace the toner cartridge.

The pressure force in the left and right springs of the ITB
unit is not even.

4-38

Solution

Replace the ITB Unit

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4. Alignment and Troubleshooting

7) Horizontal Bands


Description : Dark or white horizontal stripes appear in the page. (These may occur at regular intervals down the
page.)

Cause and Check Point

Solution

The developing roller, OPC drum or other rollers in the
toner cartridge may be contaminated or deformed.

Replace the imaging unit.

Bad contacts of HV terminals of the toner cartridge with
high voltage terminals from printer set.

Clean all HV terminals in the cartridge and on the set
frame. Ensure all toner or paper dust, particles are
removed.

8) Poor Fusing


Description : Toner is not properly fixed on paper.

Cause and Check Point

Solution

The media doesn’t meet specification

Use the proper media in specifications.

Fuser is defective

Replace the fuser unit.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

4-39


clp-365-xip.zip > 0_Cover_CLP-36x.htm

Color Laser Printer


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SERVICE MANUAL









Color Laser Printer





CLP-36x series
CLP-36x / 36xW


(Ver 1.0)












Color Laser Printer


clp-365-xip.zip > 3_Disassembly_CLP-36x.htm

Disassembly and Reassembly


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3.
Disassembly and Reassembly








♦ Related
Links ♦


­ Precautions when replacing parts
­ Screws used in the printer
­ Replacing the maintenance parts
­ Replacing the main SVC parts






















3.1.
Precautions when replacing parts










♦ Related
Links ♦


­ Precautions when assembling and disassembling
­ Precautions when handling PBA
­ Releasing Plastic Latches


­ Disassembly and Reassembly (Parent Topic)





















3.1.1.
Precautions when assembling and disassembling













• & nbsp;
Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are
correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.










• & nbsp;
Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create
electric shock or fire hazards.










• & nbsp;
Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong screw could
lead to system failure, short circuit or electric shock.










• & nbsp;
Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously degrade
print quality. There are no serviceable parts inside.










• & nbsp;
Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe. Damaged
cables could lead to electric shock or unit malfunction.








♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)






















3.1.2.
Precautions when handling PBA





Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.








• & nbsp;
Precautions when moving and storing PBA







1)
Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.










2)
Do not store a PBA where it is exposed to direct sunlight.















• & nbsp;
Precautions when replacing PBA







1)
Disconnect power connectors first, before disconnecting other cables.










2)
Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.















• & nbsp;
Precautions when checking PBA







1)
Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge on the body.










2)
Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an electric
shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as they may get hot.










3)
Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is used and
always ensure that when toothed washers are removed they are refitted in their original positions.













♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)






















3.1.3.
Releasing Plastic Latches





Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.





♦ Related
Links ♦



­ Precautions when replacing parts (Parent Topic)























3.2.
Screws used in the printer





The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep
a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the appropriate
places.


NOTE
This list is based on CLP-365W. So, this list may differ from your machine depending on its model.












Parts Code

Location

Description

Qty





6003-000196


FRAME-MAIN


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


11




6003-000269


FRAME-MAIN


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


13




6003-000196


FUSER


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000282


FUSER


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


2




6003-000152


FRAME BASE-PAPER PATH


SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,-


1




6003-000282


FRAME BASE-PAPER PATH


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


4




6003-000196


FRAME


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000269


FRAME


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


43




6003-000301


FRAME


SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A


1




6003-000269


FRAME-SUB_LEFT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


26




6003-000269


FRAME-SUB_FRONT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


1




6003-000196


FRAME-SUB_CTD


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


2




6003-000269


FRAME-SUB RIGHT


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


24




6002-000440


DRIVE


SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A


3




6003-000269


DRIVE


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


8




6003-000282


LSU


SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-


5




6003-000196


COVER-FRONT


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


5




6003-000196


COVER-REAR


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


2




6003-000264


COVER-TOP


SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-


2




6003-000196


ETC


SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A


4




6003-000269


COVER-TOP


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


2




6003-000269


COVER-REAR


SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-


4









♦ Related
Links ♦



­ Disassembly and Reassembly (Parent Topic)






















3.3.
Replacing the maintenance parts










♦ Related
Links ♦


­ ITB Unit
­ Fuser Unit
­ Transfer(T2) roller
­ Pick up roller


­ Disassembly and Reassembly (Parent Topic)





















3.3.1.
ITB Unit













1.
Open the front cover.










2.
Remove YMCK toner cartridges and waste toner container.













3.
Remove the imaging unit.













4.
Unplug the ITB connector from the top-right.













5.
Open the rear cover. Release the FRAME-TRANSFER from the left hole.













6.
Pull down the both levers.













7.
Remove the ITB Unit while holding its handle, and pulling in direction of arrow.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)






















3.3.2.
Fuser Unit













1.
Open the rear cover door.










2.
Remove the rear cover after removing 4 screws.













3.
Remove the right cover.













4.
Unplug 2 connectors from the SMPS board and main board.













5.
Remove 4 screws. And then remove the fuser unit.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)






















3.3.3.
Transfer(T2) roller













1.
Open the rear cover door. Release the FRAME-TRANSFER from the left hole by pulling it to the direction of arrow.













2.
Push and release the FRAME-TRANSFER.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)






















3.3.4.
Pick up roller













1.
Remove the cassette. See the bottom of the machine.










2.
Release the stopper from the shaft. Move the right HOUSING-PICK UP to the right.










3.
Remove the pick up rubber.











♦ Related
Links ♦



­ Replacing the maintenance parts (Parent Topic)























3.4.
Replacing the main SVC parts






NOTE
Before service, remove all toner cartridges and waste toner container.





♦ Related
Links ♦


­ Cover
­ HVPS board
­ LSU
­ FRAME BASE-PAPER PATH
­ Regi clutch and Pick up solenoid
­ Feed sensor and Empty sensor
­ Main board
­ SMPS board
­ Cam Solenoid
­ Main Drive Unit


­ Disassembly and Reassembly (Parent Topic)





















3.4.1.
Cover













1.
Open the rear cover door.










2.
Remove the rear cove after removing 4 screws.













3.
Release the right cover.













4.
Release the left cover.













5.
Unplug the OPE connector from the main board. Remove 2 screws. And lift up the top cover.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.2.
HVPS board













1.
Remove the left cover. (Refer to 3.4.1)










2.
Remove 5 screws. Release the lock. And release the HVPS board.













3.
Unplug all connectors from the HVPS board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.3.
LSU













1.
Remove the cassette. Stand the machine to see the bottom.










2.
Remove 3 screws. Unplug the flat cable. And release the LSU.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.4.
FRAME BASE-PAPER PATH













1.
Remove the right cover.










2.
Unplug the connector from the PBA-CONNECTOR. Remove the main board after removing 4 screws and connectors.













3.
Remove 4 screw from the bottom of the machine.













4.
Remove the FRAME-TRANSFER.













5.
Remove the FRAME BASE-PAPER PATH after removing 2 screws.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.5.
Regi clutch and Pick up solenoid













1.
Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4)










2.
Release the regi. clutch after removing the WASHER-PLAIN.










3.
Remove 4 gears.










4.
Release the pick up solenoid after removing 1 screw.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.6.
Feed sensor and Empty sensor













1.
Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4)










2.
Remove the COVER-PICK UP.













3.
Release the Empty sensor and Feed sensor.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.7.
Main board













1.
Remove the right cover. (Refer to 3.4.1)










2.
Unplug all connector. Remove 4 screws. And remove the main board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.8.
SMPS board













1.
Remove the right cover. (Refer to 3.4.1)










2.
Remove the SMPS cover after removing 2 screws.













3.
Unplug all connectors on SMPS board. Remove 2 screws. And remove the SMPS board.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.9.
Cam Solenoid













1.
Remove the right and top cover. (Refer to 3.4.1)










2.
Remove the Cam Solenoid cover after removing 1 screw.













3.
Release the Cam Solenoid.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)






















3.4.10.
Main Drive Unit













1.
Remove the right cover. (Refer to 3.4.1)










2.
Remove the main board. (Refer to 3.4.7)










3.
Remove 2 screws.













4.
Remove the Holder-Clutch and Holder-Gear after removing 4 screws.













5.
Remove 4 screws and 2 gears inside the right frame.













6.
Release the Main Drive Unit.











♦ Related
Links ♦



­ Replacing the main SVC parts (Parent Topic)


clp-365-xip.zip > 2_Specificaton_CLP-36x.pdf

2. Product specification and description

2. Product specification and description
2.1. Product Specification
2.1.1.

Product Overview
1) Printing Speed


18 (Mono) / 4 (Color) ppm in A4 (19/4 ppm in Letter)

2) Processor


300 MHz

3) Printer Language


SPL-C

4) Memory


32MB (Standard) / 32MB (Max)

5) Interface


High Speed USB 2.0



10/100 BaseTX network connector (CLP-36xW only)



802.11b/g/n wireless LAN (CLP-36xW only)

6) Toner cartridge



Copyright© 1995-2012 SAMSUNG. All rights reserved.

Initial : 1.5K (K)/ 1K (CMY)
Sales: 1.5K (K)/ 1K (CMY)

2-1

2. Product specification and description

2.1.2.

Specifications

NOTE
Product Specifications are subject to change without notice.

2.1.2.1.

General Print Engine

Item

Specification
Simplex (C/M)

Engine Speed



Mono : 19 ppm @Letter, 18 ppm @A4



Color : 4 ppm @Letter, A4

Duplex
From Ready (C/M)

Less than 26/14 sec

From Sleep (C/M)

FPOT

N/A

Less than 29.5/29.5 sec


2.1.2.2.

Best 600x600 2bit (Default)



Resolution

Normal 600x600 1bit

Controller and Software

Item

Specification

Processor

Samsung 300MHz

Memory

Std.

32 MB

Max.

32 MB

Printer Languages

SPL-C

Fonts

Windows fonts
Default Driver

SPL-C
[WINDOW]


Windows XP/2003/Vista/2008, Windows 7/2008 R2

[Linux]



SuSE Linux 10.1 (32 bit)



OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)



Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)



Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64
bit)



SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)



Supporting OS

Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/64 bit)


Printer Driver

RedHat Enterprise Linux WS 4, 5 (32/64 bit)

Debian 4.0, 5.0 (32/64 bit)

Mac OS X 10.4~10.7
WHQL

2-2

Windows XP/2003/Vista, Windows 7

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

Item

Specification


CLP-36x : N/A



CLP-36xW


TCP/IPv4/IPv6, Standard TCP/IP printing, LPR, IPP,
SNMPv1/2/3, HTTP, SLP, Bonjour



Authentication : WPA2 personal (PSK)



Protocol

Encryption : WEP,TKIP,AES




MAC OS X : 10.3 ~ 5 (TCP/IP Only)



Network Interface

Windows : 7/XP (32/64 bit)/2003 Server (32/64 bit)/Vista (32/64
bit)
Linux(Printer only)OS :



openSuSE 9.1, 9.2, 9.3, 10.0, 10.1, 10.2, 10.3, 11.0 (32/64bit)



Ubuntu 6.04, 6.10, 7.04, 7.10, 8.04 (32/64bit)



Mandriva 10.0, 10.1, 2005, 2006, 2007, 2008 (32/64bit)



Debian 3.1, 4.0 (32/64bit)



Redhat Enterprise Linux WS 4, 5 (32/64bit)



Network OS

Fedora 2,~9 (32/6b4it)

SuSE Linux Enterprise Desktop 9, 10 (32/64bit)



Application

Easy Printer Manager
Network Management

Novell : NetWare 5.x, 6.x (TCP/IP Only)



Others : Unix HP-UX, Solaris, SunOS, SCO UNIX

YES
Set IP, SWAS 5.0 & SWS 2.0
(Linux, Mac not support, SWAS & SWS need I explorer 5.0 or Higher)

■ Interface
Item

Specification

Parallel

Option Interface

N/A

USB

High Speed USB 2.0

USB Host 2.0


2.1.2.3.

CLP-36xW : Ethernet 10/100 base Tx



CLP-36x : N/A



Wireless Network

CLP-36x : N/A



Wired Network

CLP-36xW : 802.11b/g/n

Paper Handling

Item

Specification

Standard Capacity



Printing

130-sheet Cassette Tray @80g/m²

Max. Size

216 x 356 mm (8.5 " x 14 " )

Min. Size

76 x 152.4 mm (3.0 " x 6.0 " )

Multi-purpose tray

N/A

Capacity



Label , thick paper : 5 Sheets



Standard Cassette Tray

130 sheets @80g/m²
Glossy Photo 220g/m² : 1 Sheets

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-3

2. Product specification and description

Item

Specification
Media sizes

A4, A5,A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Glossy Photo
220g/m²


Option Cassette (SCF)
Output Stacking

2.1.2.4.



Thick Paper: 86 ~ 120g/m²



Cardstock: 121 ~ 163g/m²



Media weight

Plain : 60 ~ 85g/m²

Photo : 220g/m²

N/A
Capacity

50 sheets @80g/m²

Output Full sensing

Yes

Reliability and Service

Item

Specification

Average Monthly Volume

Color 46 pages, Mono 140 pages

Max. Monthly Duty

20,000 images

2.1.2.5.

Environment

Item

Specification

Temperature

Operation

10 to 32°C (50 to 89.6°F)

Humidity

Operation

20 to 80% RH

Acoustic Noise
Level(Sound
Power/Pressure)

Ready mode

Background Level

Print mode



color printing: Less than 45 dB (A)



black and white printing: Less than 48 dB (A)

Average operating
mode

Less than 290 W

Ready mode

Less than 60 W

Power Consumption
Power save mode
Power off mode
Dimension (W x D x H)
Weight

2-4



CLP-36x Series: Less than 1.0 W



CLP-36xW Series: Less than 1.8 W

Less than 0.45 W
382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inch) (except paper tray)

Machine with
consumables

10.3 kg (22.7 lb)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.1.2.6.

Consumables

Item

Specification


Yield*



M406(CLT-M406S) : Magenta
Y406(CLT-C406S) : Cyan



Toner Cartridge

C406(CLT-Y406S) : Yellow



Model

K406(CLT-K406S) : Black



Average continuous black cartridge yield: Apporx. 1,500 standard
pages (Black)



Average continuous color cartridge yield: Apporx. 1,000 standard
pages (Yellow/Magenta/Cyan)

Model

Waste Toner Container

CLT-R406

Yield*

Imaging Unit

Approx. 16,000 images**

Model

CLT-W406

Yield*

Approx. 7,000 images**

NOTE
* Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment,
printing interval, graphics, media type and media size.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.

2.1.2.7.

Maintenance Parts

Item
Transfer roller Assy

Specification
Part Code

JC93-00708A

Life

20,000 pages

Part Code



JC91-01138A (220V)



Fuser unit

JC91-01137A (110V)

Life

JC73-00309A
20,000 pages

Part Code

JC96-06292A

Life

ITB unit

Part Code
Life

Pick-Up roller

Approx. 20,000 images B & W or 5,000 images Color

Approx. 20,000 images B & W or 5,000 images Color

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-5

2. Product specification and description

2.1.3.

Model Comparison Table
Samsung CLP-365W

Samsung CLP-325W

HP CP1525n

Mono/Color Speed
(A4)

18 / 4 ppm

16 / 4 ppm

12 / 8 ppm

Processor

300 MHz

375 MHz

264 MHz

Memory (Std/ Max)

32 MB / 32 MB

32 MB / 256 MB

128 MB / 384 MB

Print Language

SPL-C

SPL-C

HP PCL 6

Paper Input

130 sheets Cassette

150 sheets Cassette

150 sheets Cassette

Duplex

N/A

N/A

N/A

Interface

High Speed USB 2.0

High Speed USB 2.0

High Speed USB 2.0

10/100 Base TX

10/100 Base TX

10/100 Base TX

IEEE 802.11 b/g/n

IEEE 802.11 b/g/n

Size (mm)

382 x 309 x 211 mm

388 x 313 x 243 mm

399 x 505 x 254 mm

Toner Cartridge
(K/CMY)

1.5K / 1K

1.5K / 1K

2K / 1.3K

Image

2-6

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2. System Overview
This chapter describes the functions and operating principal of the main component.

2.2.1.

Front View

NOTE

0
0



This illustration may differ from your machine depending on your model. There are various types of machine.



Some features and optional goods may not be available depending on model or country.

v

w

x

|
{

}

y

~

vu

z
1

Output tray

2

Output support

3

Top cover

4

Control Panel

5

Tray

6

Front cover

7

Front cover release button

8

Toner cartridges

9

Waster toner container

10

Imaging unit

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-7

2. Product specification and description

2.2.2.

Rear View

NOTE


This illustration may differ from your machine depending on your model. There are various types of machine.



Some features and optional goods may not be available depending on model or country.

y
x
w
v
1
2

Power receptacle

3

USB port

4

2-8

Rear cover

Network port (CLP-36xW only)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.3.

Paper Path

The following diagram displays the path the paper follows during the printing process.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-9

2. Product specification and description

2.2.4.

System Layout

This model consists of the engine parts, hardware parts, firmware. The engine parts consists of the mechanical parts
comprising Frame, Toner Cartridge, Drive Unit, Transfer roller, Pick up unit, Fuser, Cassette. The hardware parts consists of
the main board, SMPS, HVPS board, OPE board, PC interface.

1

Cassette

8

OPC drum

2

Pick up roller

9

K toner cartridge

3

Registration roller

10

C toner cartridge

4

Transfer(T2) roller

11

M toner cartridge

5

ITB Unit

12

Y toner cartridge

6

Fuser Unit

7

LSU

2-10

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4.1.

Feeding Section

It is consists of a basic cassette, pick up/forward/retard roller and parts related to paper transferring.

1) Cassette (Tray1)
This model has a cassette type tray.
It has a paper existence sensing function, paper arranging function.

NOTE
If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2) Pick up roller
This roller has functions such as a paper pickup function, paper feeding function, and removing electronic static function.
Pick up roller is driven by solenoid.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-11

2. Product specification and description

2.2.4.2.

Transfer Roller

The transfer roller unit is assembled to the rear of the machine. The transfer roller delivers the toner of the OPC drum
to the paper.

2.2.4.3.

Drive Unit

The Drive unit is assembled to the right frame. It consists of a BLDC motor, a clutch, and various gears.

2-12

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4.4.

Fuser Unit

This unit consists of Heat Roller, a Thermostat, and Thermistor, etc. It fuses the toner that was transferred by the transfer
roller onto the paper, by applying heat and pressure to complete fusing process.

1) Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.


Thermostat Type : Non- Contact type Thermostat



Control Temperature : 195°C ± 5°C

2) Thermistor
It is a temperature detecting sensor.


Temperature Resistance : 7 kΩ(180°C)

3) Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.
4) Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When a
paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper and is permanently fused.
5) Halogen Lamp


Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 %



Capacity : 850 Watt ± 25 W

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-13

2. Product specification and description

2.2.4.5.

LSU (Laser Scanner Unit)

It is the core part of the LBP ( Laser Beam Printer ) which switches from the video data received to the controller to the
electrostatic latent image on the OPC drum by controlling laser beam, exposing OPC drum, and turning principle of polygon
mirror. The OPC drum is turned with the paper feeding speed. The HSYNC signal is created when the laser beam from LSU
reaches the end of the polygon mirror, and the signal is sent to the controller. The controller detects the HSYNC signal to
adjust the vertical line of the image on paper. In other words, after the HSYNC signal is detected, the image data is sent to
the LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning.

2-14

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.4.6.

Toner Cartridges and Imaging Unit

By using the electronic photo process, they creates a visual image. The toner cartridge consists of the supply roller and
developing roller. The imaging unit consists of the OPC drum, charge roller, cleaning roller.

• Developing Method : Non magnetic single component non-contacting method
• Toner : Non magnetic single component pulverized type toner
• The life span of toner (ISO 19798 pattern / A4 standard)
- 1.5K (K) / 1K (CMY)
• The life span of imaging unit
- Approx. 16,000 images.
• OPC Cleaning : Collect the toner by using cleaning blade
• Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade
• Classifying device for toner cartridge: ID is classified by CRUM

1

OPC drum

2

Developing Roller

3

Supply Roller

4

Charge Roller

5

Cleaning Roller

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-15

2. Product specification and description

2.2.5.

Hardware configuration

The CLP-36x series Electrical Circuit System consists of the following:

• Main board (System board)
• OPE board
• Connection board
• CTD board
• CRUM Joint board
• SMPS board
• HVPS board
• WLAN board (Wireless model only)
Diagram of the CLP-36x series Electrical Circuit
Co n n e c t io n Dia g r a m o f
FUS ER
000000000000000000000000
000000000000000000000000
000000000000000000000000

BLDC

OP E

CLP-3 6 0 / 3 6 5 (W)

1
2
3
4
5
6
7
8
9
10

MT

1
2
3
4
5
6
7
8
9
10
11
12
13
14

OPE

CL
CL

DEVE HOME
Sens or

C ONNEC TION

CTD

1
2

CL

1
2
3
4
5
6

Clutch

1
2
3
4
5

24 VF
THV_C LUTC H
DGND
DGND

CL

W-LAN Module
(W Mode l only)

CL
REAR
COVER

LD

TEMUJ IN-C

LAN
(W model only )

US B

SMPS Powe r

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4
5
6
7
8
9
10
11
12
13
14

1
2
3
4

MAIN

CN14
CN6

SINGLE BEAM LSU

3_ 3V_LS U
nHS YNC
DGND
VDO_ 1_P
VDO_ 1_N
DGND
nLDON_LS U
nS H_LS U1
LD_P OWE R
C LK_LS U_MOT
nR E ADY LS U
_
nLS U_ MOT _E N
DGND
24 VA

FUS E R_ THE R M1
FUS E R_ TR _B AS E
DGND
DGND

CN11

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

DE VE_ C LUTC H
ITB _C LUTC H
24 VF
24 VF
P IC KUP_C LUTC H
R E GI_C LUTC H
DE VE_ HOME
3_ 3V_S E NS OR
3_ 3V_ITB _HOME
nS E NS_ITB _HOME
INNE R _TE MP
DGND
C TD_ LE D
ADC _C TD_ S
5V_C TD
ADC _C TD_ P
OUT_ TE MP
S C L0 _C R UM
OP C _KE Y
3_ 3_C R UM
S DA0 _C R UM
nS E NS_P_R E GI
DGND
nS E NS_P_E MR TY

CONNECTION

SMPS Powe r

1
2
3
4
5
6
7
8
9

24 VF
24 VF
nDE V_E N
3.3V
nC OVE R_S W
P WM_ DE V_ DC
WAS TE_ TX
P WM_ DE V_ AC
WAS TE_ LE VE L
THV_R E AD
DGND
DGND
nS E NS_P _E XIT
P WM_ DE V_ VP P
P WM_ MHV
P WM_ THV
5V
P WM_ ITHV
3_ 3V_S E NS OR
nTHV_ E N
ITHV_R E AD
DE V_R E LAY
3
DE V_R E LAY
1
DE V_R E LAY
2
E R AS E R
_LAMP
DE V_R E LAY
4

CN10

FUSER
AC

LS U

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

HVP S / Wa ste / Era s er

S MP S

P -MOTOR

1
2
3
4
5

A
C

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

2

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

HVPS / Wa ste / Era se r

1

CN10

OPE

3 .3V
DGND
S CK
DGND
MIS O
nINT_WLAN
nS S1 _WLAN
DGND
MOS I
3 .3V_P ull Up

CN7

REGI

Clutch

CN1 2

PICKUP

T2 CLUTCH

ERASER

REGI / EMPTY
SENSOR

CN4

1
2
3
4
5
6
7
8
9
10
11

CN1 / WLAN_SPI

nCRUM/
OPC KEY

HVP S

B LDC _C LK
nB LDC _ MOTOR _R E ADY
nB LDC _ MOTOR _E N
DGND
DGND
DGND
24VF
24VF

FUS ER

1
2
3
4
5

1
2
3
4
5
6
7
8
9
10

CN5

ITB HOME
Se nsor

BLDC

CONNE CTION

WASTE
TONER

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

1
2
3
4
5
6
7
8
9
10
11
12
13
14

DEVE
Clutch

P OWE R _SW
O P_ P OWER _LE D
LE D_Y_ E MP TY
LE D_M_ E MP TY
LE D_C _ EM PTY
LE D_K_ E MP TY
DGND
n KE Y_ E CO
LE D_EC O
LE D_R EADY
LE D_ER R OR
LE D_WLAN
n KE Y_ P RT _ SC R E EN
n KE Y_ C ANC E L

EXIT
Se nsor

FUSE R _ ON
2 4 VF
EN_ R E ALY_ AC
2 4 V_ON_ OF F
DGND
5 V_ S MP S
5 V_ S MP S
DGND
2 4 VA
2 4 VA
2 4 VA
DGND
DGND
DGND

ITB
Clutch

FRONT
COVER

220 V/
110 V

CLX-330x series has a system board of integrated engine controller, video controller.
The engine controller controls all modules required to print, that is, LSU, HVPS/SMPS, Fuser, Motor etc. It communicates
with the video control block inside CPU for printing. And it has the interface for all video sync signal to print out
the video data.
The video controller receives print data from the host through network or USB Port. It takes this information and generates
printable video bitmap data.

2-16

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

The main board is adopted 300 MHz Temujin-C CPU that is integrated with engine/ video controller. It has the SDRAM
internal memory 32MByte.

Circuit board locations
The following diagrams show the locations of the printer circuit boards:

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-17

2. Product specification and description

2.2.5.1.

Main board

The Temujin-C chip is adopted as the main processor. Its process speed is 300 MHz. It is integrated engine controller,
video controller.
There is a SDRAM 32Mbyte in the Temujin-C chip.
USB is the embedded type and wired network supports 100M full duplex.

[Main board diagram]
Blo c k Dia g ra m o f

CLP -360/365(W)
OP E P a ne l & Dis pla y
LED & Ke ys

2p

Front Cove r ope n

HVP S
T1
T2

P olygon Motor

AR M9 Þ 300 MHz

16p

5p

4p

CHARGER
De ve S upply
De ve Bia s
De ve Dr.Bla de

3p

Ma in Bo a rd

14p

27p

LS U

2p

Te mu jin -C

9p

LD Bã d
ã

EXIT s ens or
ER AS ER

14p

R J45

GP IO

10 /100 LAN
*

MAC

EEP R OM
8KB/32 KB*

Fus er AC
2p

FUS ER

S erial
Flas h
2 MB/8 MB*

LAMP
2p

Thermis tor

nSS , MOSI, SCK,MISO

C R UM Y
C R UM M
C R UM C
C R UM K

4p

4p

4p
4p

OP C Key

SDA

P WM 8 C H

I2 C

LS U
controller

S tep Motor

14p

C ontrol S ignal

ADC 5 C H

UAR T

+24 V / +5V

HP VC

SCL

4p

US B DEVIC E

BLDC
Motor
(MAIN)

10p

Image P roces s or
Local controller
US B 2 .0

2p

T2 clutch

P LL

SPI

CRUM
J oint
&
Oute r
TEMP

11p

ITB HOME s ens or
& Inner TEMP .

24p

W-LAN
Module

3p

DEVE HOME s ens or

2p
6p

DEVE clutch

6p

3p

2p

R egi s ens or
ITB clutch

5p
2p
5p

Empty s ens or

3p

Conne ction I/F Boa rd

2p

C TD

2-18

Was te Toner
TX & R X

2p

R AM controller
(Imbedded 32MB R AM)

S MP S

Re a r Cove r ope n

P ickup clutch
2p

R egi clutch

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

[Main board image]

• Connection
1

LSU connector

2

Connection board connector

3

HVPS interface connector

4

USB device connector

5

Fuser thermistor interface connector

6

OPE connector

7

Main BLDC Motor connector

8

T2 Clutch connector

9

SMPS interface connector

10

Wired network connector (W model only)

11

Wireless module interface connector(W model only)

12

Debugger connector(will be deleted)

• Information
- Part Code
▪ JC92-02485A (CLP-360/365 Model)
▪ JC92-02483A (CLP-360W/365W Model)
- Part Name : PBA-MAIN

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-19

2. Product specification and description

2.2.5.2.

OPE board

The OPE board receives information from key input and send it to the main board. The main board controls the LED on
OPE board.

[OPE controller diagram]

[OPE controller image]

• Information
- Part Code
▪ JC92-02500A (CLP-360/365 Model)
▪ JC92-02501A (CLP-360W/365W Model)
- PBA Name : PBA-OPE
• Connection
1
2-20

Interface connector to Main board
Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.3.

Connection board

This board connects between the cluth/sensor/CRUM I/F board and the main board.

• Connection
1

ITB Clutch

2

DEVE Clutch

3

ITB I/F

4

DEVE Home Sensor

5

Crum I/F board

6

CTD

7

Regi/Empty Senor

8

Regi Clutch

9

Pickup Clutch

• Information
- Part Code : JC92-02489A
- Part Name : PBA-CONNECTOR

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-21

2. Product specification and description

2.2.5.4.

CTD (Color Tone Density) board

This board is for compensating the color tone density.

• Information
- Part Code : JC32–00014A
- Part Name : SENSOR-CTD
• Connection
INTERFACE CONNECTOR TO SYSTEM BOARD

1

2.2.5.5.

(JC39-01798A, HARNESS-CTD)

CRUM Joint board

This board is assembled to the front cover inside. It connects the signal and power of the CRUM, OPC vender signal and
outer temperature sensor.

• Information
- Part Code : JC92–02563A
- Part Name : PBA-TONER CRUM
• Connection
1

2-22

Interface Connector to Main Board
(JC39-01719A, HARNESS-CRUMJOINT )

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.6.

Wireless LAN board (CLP-36xW only)

The Wireless LAN Module supports 802.11b/g/n. It communicates with main board via SPI.

• Information
- Part Code : JC92–02517A
- Part Name : PBA-WNPC
• Connection
1

Interface Connector to Main board
(JC39-01887A, FLAT CABLE-WLAN_C)

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-23

2. Product specification and description

2.2.5.7.

SMPS (Switching Mode Power Supply) Board

The SMPS (Switching Mode Power Supply) Board supplies electric power to the Main Board and other boards through a
Main Controller. The voltage provided includes +5V, +24V from a 110V/220V power input.

• Specification
General Input/Output Voltage
1) AC 110V (110V ~ 127V)
2) AC 220V (220V ~ 240V)
3) Input Current : 4A (110V) / 2A (220V)
4) Output Power: 58.2W
-

DC 5.1V : 10.2W

-

DC 24V : 48W

• Information
110V

220V

Part Code

JC44–00213A

JC44–00214A

Part Name

SMSP V1

SMPS V2

• Connection
1

AC Inlet

2

Fuser_AC output

3

Output_DC

◆ Input / Output connector
AC Input Connector( CON1)
PIN ASSIGN

PIN NO

Description

1

AC_L

AC Input

2

AC_N

2-24

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

Fuser AC Output Connector( CON2 )
PIN ASSIGN

PIN NO

Description

1

AC_L

AC Output for Heater Controller

2

AC_N

DC Output Connector (CON3)
PIN ASSIGN

PIN NO

Description

1

GND

Ground

2

GND

Ground

3

GND

Ground

4

+24V

+24V power

5

+24V

+24V Power

6

+24V

+24V Power

7

GND

Ground

8

+5V

+5V Power

9

+5V

+5V Power

10

GND

Ground

11

24V_OFF

Sleep mode
(Input)

12

RELAY ON

Fuser Relay

13

24VS

Main PBA 24VF
(Input)

14

Fuser on

Copyright© 1995-2012 SAMSUNG. All rights reserved.

Fuser On

2-25

2. Product specification and description

2.2.5.8.

HVPS board

High Voltage Power Supply(HVPS) board generates the high voltage such as MHV, DEV, Blade, SUP and THV.

• Connection
1

HVPS I/F

2

Waste Toner

3

Rear Cover Open

4

Eraser lamp

5

Front Cover Open

6

Paper EXIT sensor

• Information
- Part Code : JC44–00215A
- Part Name : HVPS

2-26

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.5.9.

Electrical Parts Location

Sensors

No.

Description

Function

S1

Photo interrupter (Regi sensor)

Paper detection

S2

Photo interrupter (Paper empty sensor)

Paper detection

S3

CTD sensor

Color density sensing

S4

Thermostat

Temperature detection

S5

Thermistor

Temperature detection

S6

Photo interrupter (Paper exit sensor)

Paper detection

S7

Cover open sensor

Cover open detection

S8

Photo interrupter (ITB belt sensing )

Belt rotation sensing

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-27

2. Product specification and description

2.2.6.
2.2.6.1.

Engine F/W Control Algorithm
Feeding

If feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the
solenoid is controlled by controlling the general output port or the external output port. While paper moves, occurrence
of Jam is judged as below.
Item

Description

JAM 0



After picking up, paper cannot be entered because to paper is not fed.



After picking up, paper entered but it cannot reach to the feed sensor in predetermined period of
time. due to slip, etc.



After picking up, if the feed sensor is not on, re-pick up. After re-picking up, if the feed sensor is
not on after certain time, it is JAM 0.



Even though the paper reaches to the feed sensor, the feed sensor doesn’t be ON.



After the leading edge of the paper passes the feed sensor, the trailing edge of the paper cannot pass
the feed sensor after predetermined period of time.



After the leading edge of the paper passes the feed sensor, the paper cannot reach the exit sensor
after predetermined period of time.

JAM 1

* The paper exists between the feed sensor and the exit sensor.
JAM 2

2.2.6.2.

After the trailing edge of the paper passes the feed sensor, the paper cannot pass the exit sensor predetermined
period of time.

Transfer

The charging voltage, developing voltage and the transfer voltage are controlled by PWM (Pulse Width Modulation). The
each output voltage is changeable due to the PWM duty. The transfer voltage admitted when the paper passes the transfer
roller is decided by environment conditions. The resistance value of the transfer roller is changed due to the surrounding
environment or the environment of the set, and the voltage value, which changes due to the environments, is changed
through AD converter. The voltage value for impressing to the transfer roller is decided by the changed value.

2-28

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.6.3.

Fusing

The temperature change of the heat roller’s surface is changed to the resistance value through the use of a thermistor.
The Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD
converter, the temperature is decided based on the voltage value read. The AC power is controlled by comparing the target
temperature to the value from the thermistor. If the value from the thermistor is out of controlling range while controlling the
fusing, the error stated in the below table occurs.

• Open Heat Error
When the engine operates the warm-up process, if the temperature of the fixing unit is not higher than a specified
temperature, the engine defines Open Heat Error. When this error is detected, the engine stops all functions and keeps
the error state. Also, the engine informs the error status of the main system, so it can take appropriate action; and then
the error message is displayed at LCD window or LED informing the error status of the user.

• Low Heat Error
When the engine is at stand-by, printing or warm-up mode, if the temperature of the fixing unit is lower than the
specified temperature at each state and the lower temperature state is maintained during the specified time, the engine
defines Low Heat Error. When this error is detected, the engine stops all functions and keeps it at the error state. Also,
the engine informs the error status of the main system, so it can take appropriate action; and then the error message
is displayed at LCD window or LED informing the error status of the user.

• Over Heat Error
For overall engine state, if the temperature of the fixing unit is higher than the specified temperature and the temperature
state is detected for a specific duration, then the engine defines Over Heat Error. When this error is detected, the engine
stops all functions and keeps it at the error state. Also, the engine informs the error status of the main system, so it
can take appropriate action; and then the error message is displayed at LCD window or LED informing the error
status of the user.

2.2.6.4.

LSU

LSU receives the image data from PVC or HPVC and make the latent image on OPC surface. It uses the single beam,
LD. The errors related to LSU are as follows:

• By Lready
When the printing is started, the engine drives the polygon motor of LSU. After the specified time is elapsed, if the
motor is not in a ready status, the engine detects the error that the polygon motor is not in a ready status. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and the error message is displayed at LCD window to inform the error status of the user.

• By Hsync
When the polygon motor is ready, the LSU sends out the signal called Hsync and used to synchronize with each image
line. So, if the engine does not detect consecutively the signal for a fixed time, it defines the Hsync Error. If this error
happens, the engine stops all functions and keeps it at the error state. Also, the engine informs the error status of the
main system and then the error message is displayed at LCD window to inform the error status of the user. LSU Error
Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode
is changed to recovery mode and the engine informs the main system of the engine mode. And the engine checks the
LSU error. If the error doesn’t happen, the printing job.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-29

2. Product specification and description

2.2.7.

Software Descriptions

2.2.7.1.

Software system overview

The software system of this model is constructed with

• Host Software part that the application software operated in Window and Web Environment
• Firmware parts that is a Embedded software controls printing job.

2.2.7.2.

Architecture

P rin ter /MFP

HOS T
S o ftware

Driver

Web -b as ed
Ap p licatio n

Firm ware

S tan d -alo n e
Ap p licatio n

Ap p licatio n
(Em u latio n )

Kern el

Host Software is made up of
1) Graphic User Interface offers the various editing functions to user in Host.
2) Driver translates the received document to a Printing Command language which printer can understand and transfers
data to spooler.
3) Stand-alone Application offers the various printing application such as Easy Printer Manager, Printer Status in Window
system.
4) Web-based-Application offers the same functions as Stand-alone Application in Web environment.

Firmware is made up of
1) Application (Emulation) that is a interpreter translates data received from Host to a printing language (PCL, PS, GDI,
etc.) to be able to make the user to take same output as originally one what composed in Host.
2) Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine
system.

2-30

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2. Product specification and description

2.2.7.3.

Data and Control Flow
Ho s t

Firmwa re

US B
Driver
- P CL3, P S 3

Web-b as ed
- Do cument Manag ement

Q
p
s
u

KERNEL

S ys tem
- Netwo rk Ad minis tratio n
- S tatus Mo nito r
- Remo te Co ntro l P anel

S tan d-alo n e
- P rinter S etting Utility

En g in e

N
p
o
j
u
p
s

- Netwo rk Ad minis tratio n

Netwo rk
In terface
Ap p licatio n

Ap p licatio n
(Em u latio n )
- P CL
- PS3

- S tatus Mo nito r

The above Block Diagram is explained that:

Host Side is made up of
1) Driver that is Windows application software translate printed data to one of printer language and create spooler file.
2) Web-based Application that offer a various printer additional functions, management of printing job, printer
administration, Status monitor to monitoring the printer status by real time in Web, independent environment on OS.
3) Stand-alone Application that is a similar Window software as same as above 2.
4) Port Monitor that manages the network communication between spooler and Network Interface Card, or various
additional application and Network Interface Card,(this is, at first, make communication logical port, manage the data,
transfer them from spooler to network port, and offer the result of printing).

Firmware Side is made up of
1) Network Interface Card is that relay the communication between Host and kernel using various network protocol.
2) Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing
with engine & rendering job.

Copyright© 1995-2012 SAMSUNG. All rights reserved.

2-31

2. Product specification and description

3) Emulation is that interprets the various output data from selected emulation.
4) Engine is that prints rendered bit-map data to paper with required size and type by Kernel.
And then, for Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various
additional printing functions, this Kernel use max. 10 Queuing systems in a memory.

In Printing, the two procedures are
1) Case of using USB Port


After user start to print the wanted document to PCL string or compressed GDI bit-map data, the Driver translates
the all graphic data of the client PC and send data to host spooler. And then the spooler sends the data stream to
the printer via USB port.



Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).



Engine print the received data to required paper with the sequential developing process.

2) Case of using Network



If so, Port monitor managing network port receives data from spooler and sends a data stream to the main board.



Network interface card receives it and send to Kernel part.



Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job
end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU).



2-32

After user start to print the wanted document to PCL string or compressed GDI bit-map data, Driver translate the
all graphic data of it and send data to host spooler.

Engine print the received data to required paper with the sequential developing process.

Copyright© 1995-2012 SAMSUNG. All rights reserved.


clp-365-xip.zip > 0_Cover_CLP-36x.pdf

Color Laser Printer
CLP-36x series
CLP-36x / 36xW
(Ver 1.0)

SERVICE

MANUAL

Color Laser Printer

Refer to the service manual in the GSPN (see the rear cover) for more information.