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2018_TV_Firmware_Upgrade_Instruction_T-KTSUDEUC.pdf

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2018 Samsung TV
F/W Upgrade Guide

Samsung Electronics

 Cautions
During the upgrade,
 Do not remove the USB Memory drive.
 Do not unplug the power cable.

 Do not turn off the TV.

※ Warning
Removing USB Memory drive out or unplugging the power cable may cause a
firmware error or main board failure. These issue are not covered by Samsung
warranty policy.

Step1-A. How to prepare the USB Memory Drive
(All Windows)
1. Download the firmware file from Samsung.com into your computer.
File Name : T-KTSUDEUC_XXXX.X.exe
※ XXXX.X indicates the version of the firmware.
2. Connect the USB Memory Drive to the USB port of your PC.
Copy the file to USB Memory Drive.

3. Go to the USB Memory Drive, and select the file by double clicking it.

4. Click the “Extract” button.

6. Confirm that a folder containing the
firmware files has been added to the USB
memory drive.

*********

*********

6-1. Make sure that USB Driver has a folder
named ‘T-KTSUDEUC’ in the root directory.

T-KTSUDEUC

5. The file will be installed.

7. Safely disconnect the USB memory drive

by clicking in ‘Safely Remove’ in Task Bar.
※ If Windows Defender may identifies the file as harmful,
Click the “More info” and then select the “Run anyway”

Step1-B. How to prepare the USB Memory Drive
(All OS)
1. Download the firmware file from Samsung.com into your computer.
File Name : T-KTSUDEUC.zip

2. Connect the USB Memory Drive to the USB port of your PC.
Copy the file to USB Memory Drive.

3. Follow below steps to extract the file and make a folder for firmware.
The folder should have same name with the file and exist in the root directly
※ An extracting process might be different by application in PC

3-A. Click the file and ‘Extract All…’. Then select USB driver that files will be extracted.

T-KTSUDEUC.zip

3-B. Make sure that USB Driver has a folder named ‘T-KTSUDEUC’

T-KTSUDEUC
T-KTSUDEUC

T-KTSUDEUC

4. Safely disconnect the USB memory drive by clicking in ‘Safely Remove’ in Task Bar.

Step2. How to upgrade the Firmware by USB
1. Insert the USB Memory Drive

containing the firmware into the USB port
of TV.

If the firmware update does not begin
automatically, follow the steps below
1) Press the MENU button, select
‘Support’, ‘Software Update’, and then
‘Update now’.

2. Turn on the TV and wait for around
1 or 2 minutes.
3. The firmware update begins
automatically.
Updating TV software…
Your TV will turn itself off and on again
Automatically after completing update.

80%

4. TV will automatically reboot when the
firmware update is completed.
※ Do not turn off your TV while the
firmware update is in progress

2) If the TV finds a valid firmware
version, it displays the message below.

A new software update is available.
Update from version 1200 to version 1204?

Yes

No

3) Press Yes, then TV starts updating.

※ TV will automatically reboot when the
firmware update is completed
5. When TV is on, select

and check the new firmware version

Updating TV software…
Your TV will turn itself off and on again
Automatically after completing update.

80%

 How to Upgrade the Firmware by Online
1. Turn on the TV.
2. Confirm that your TV is connected to

4. The message “Checking for updates…”
is displayed.

the Network by using the Network
Status test.

5. If TV finds a higher firmware version
from the server, TV asks you to update
3. Press the MENU button, select

new version. Press Yes.

‘Support’, ‘Software Update’, and then
‘Update now’.

A new software update is available.
Update from version 1200 to version 1204?
Yes

No

6. It starts downloading. When the
firmware upgrade is completed, the
TV turns off and then back on by itself.
Updating TV software…
Your TV will turn itself off and on again
Automatically after completing update.

80%