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MV106

RICOH

FACSIMILE REFERENCE

Read the safety instructions on page i to iv

Read this Manual first.

Operator's Manual
Optional equipment

Telephone Handset (HANDSET TYPE 100)
This permits voice communication (over the PSTN).
PAPER FEED UNIT TYPE 70
A paper feed unit can be added to the base machine.
FAX EXPANSION CARD TYPE 10
A 1-Mbyte memory card can be added.
FAX EXPANSION CARD TYPE 20
A 2-Mbyte memory card can be added.

ENERGY SAVING INFORMATION
As an Energy Star Partner, we have determined that this fax
model meets Energy Star guidelines for energy efficiency.

This product was designed to reduce the environmental impact
associated with fax equipment. This is accomplished by
means of energy saving features such as Low Power
(saving energy) mode and Night Timer. Please see
applicable sections of operating manual for details.

WARNING: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Properly shielded and grounded cables and connectors must
be used for connection to host computer in order to meet FCC
emission limits.
Caution
Use of control or adjustments or performance of procedures
other than those specified herein may result in hazardous
radiation exposure
In accordance with ISO 7001, this machine uses the following
symbols for the main switch:
s means POWER ON
t means POWER OFF
Operator Safety
This equipment is considered a CDRH Class 1 laser device,
safe for office/EDP use. The machine contains a 5-milliwatt,
770 to 810 nanometer wavelength, AlGaAs laser diode. Direct
(or indirect reflected) eye contact with the laser beam may
cause serious eye damage. Safety precautions and interlock
mechanisms have been designed to prevent any possible
laser beam exposure to the operator.

WARNING

This symbol is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions
in the literature accompanying the machine.
Notice about the Telephone Consumer Protection Act
(Valid in USA only).
The Telephone Consumer Protection Act of 1991 among other
things makes it unlawful for any person to send any message
via a telephone fax machine unless such message clearly
contains in a margin at the top or bottom of each transmitted
page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or
other individual sending the message and the telephone
number of the sending machine or such business, other entity
or individual. This information is transmitted with your
document by the TTI (Transmit Terminal Identification) feature.
In order for you to meet the requirement, your machine must
b e p r o g r a m m e d b y f o ll o wi n g t h e in s t ru c tio ns in th e
accompanying Operation Manual. In particular, please refer to
the chapter of Installation. Also refer to the TTI (Transmit
Terminal Identification(programming procedure to enter the
business identification and telephone number of the terminal
or business. Do not forget to set the date and time.
Thank you.

SAFETY
Important Safety Instructions
All safety messages in the main text of this manual are labeled WARNING or
CAUTION. These mean the following:
WARNING: Important information to alert you to a situation that might cause serious injury
and damage to your property if instructions are not followed properly.

CAUTION: Important information that tells how to prevent damage to your equipment or how to
avoid a situation that might cause minor injury.

In addition to the warnings and cautions included in the text of this manual,
please read and observe the following safety instructions.
1
2
3
4
5.
6.
7.

8.

9.

Read all of these instructions.
Save these instructions for later use.
Follow all warnings and cautions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product or injuring the user.
Slots and openings in the cabinet and the back or bottom are provided
for ventilation; to ensure reliable operation of the product and to protect
it from overheating, these openings must not be blocked or covered.
The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should not be placed in a
built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of power
available, consult an authorized sales person or your local power
company.
This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will only fit into a grounding-type power
outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounding type plug. (This does not apply in countries in
which the 2-wire, non-grounded type of plug is used.)

i

SAFETY

When to Call Your Service Representative

10. Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
11. If an extension cord is used with this product, make sure that the total of
the ampere ratings on the products plugged into the extension cord
does not exceed the extension cord ampere rating. Also, make sure that
the total of all products plugged into the wall outlet does not exceed 15
amperes.
12. Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
13. Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks.
Refer all servicing to qualified service personnel.

When to Call Your Service Representative
WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in
this manual. This machine contains a laser beam generator and direct exposure
to laser beams can cause permanent eye damage.

Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the
operating instructions since improper adjustment of other controls may
result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a
need for service.

ii

Power and Grounding

SAFETY

Power and Grounding
Power Supply
1.
2.
3.
4.
5.
6.
7.
8.

Power requirements: 115 V, 60 Hz
Insert the power plug securely into the wall socket.
Make sure that the wall outlet is near the machine and readily
accessible.
Do not connect other equipment to the same socket.
Do not step on or set anything on the power cord.
Do not connect other equipment to the same extension cord.
Be sure that the power cord is not in a position where it would trip
someone.
The wall outlet must be easily accessible.

Grounding
Ground the machine and the lightning protection circuit in accordance with
regulations. Do not ground to gas or water pipes, or to a telephone ground
plug. Proper grounding is to the ground terminal of the power outlet. Be sure
that the ground terminal of the power outlet is properly grounded.

The lightning protection circuit for the machine requires the machine to be
properly grounded. If proper grounding is provided, about 90% of lightning
damage can be prevented. For safety, be sure to connect the machine to a
three-prong grounded outlet.

Cold Weather Power-up
Avoid raising the room temperature abruptly when it is below 57░F, or
condensation may form inside the machine.
1. Raise the room temperature to 68░F at less than 18░F per hour.
2. Wait for 30 to 60 minutes.
3. Turn the power on.
4. Do not use the machine near a humidifier.

iii

SAFETY

Thunderstorms

Thunderstorms
With proper grounding, about 90% of lightning damage can be prevented.
However, if possible, during severe electric storms turn the power switch off
and disconnect the power cord and telephone line cord.

GENERAL
1.

2.
3.

Since some parts of the machine are supplied with high voltage, make
sure that you do not attempt any repairs or attempt to access any part of
the machine except those described in this manual.
Do not make modifications or replacements other than those mentioned
in this manual.
When not using the machine for a long period, disconnect the power
cord.

Ozone
The machine generates ozone during operation. Normally, the ozone level is
safe for operators. However, during a long copy run or while printing a long
message, ozone odor may appear; in such a case, ventilate the room.

Symbols & Conventions Used In This Manual
Documents:

A document is anything you put on the feed table of your machine whether
you are faxing it or copying it.

Prints:

A print is anything that comes out of the machine: a fax message you received or a copy you made.

Procedures:

Procedures are described step by step. Perform them in order. When you
see an LCD display, it always shows what comes after performing the step
it accompanies. Other illustrations accompanying steps help you find the
right key or handle, or show you how to perform the step.

1

iv

This is a step in a procedure.

THIS CORRESPONDS TO
THE LCD DISPLAY.

Table of Contents
SAFETY ........................................................................................................i
Important Safety Instructions ............................................................................ i
When to Call Your Service Representative....................................................... ii
Power and Grounding ...................................................................................... iii
Cold Weather Power-up.................................................................................... iii
Thunderstorms .................................................................................................. iv
Symbols & Conventions Used In This Manual ................................................. iv

Machine Layout ........................................................................................1
Operation panel ................................................................................................ 1
Part Names ....................................................................................................... 2

FAXING .......................................................................................................3
Recommended Types of Document ................................................................ 4
Memory Transmission and Immediate Transmission
.................................. 6
Receiving Calls & Fax Messages(Faxes/Phone Calls) ................................ 11
Printing Received Messages that Have been Stored
(Substitute Reception) ...................................................................................... 14
Faxing a Page With Very Fine Detail ................................................................ 15
Optional Features for Transmission ............................................................. 16
Redialing ........................................................................................................ 19
Storing & Editing Fax Numbers (Functions 31 & 32)........................................ 21
Storing & Editing a Group of Fax Numbers (Function 33) ................................ 23
Erasing Groups ................................................................................................. 25
Programming the Group Key
................................................................... 25
Programming the Dial Option Key .................................................................... 26
Chain Dialing
.............................................................................................. 27
Erasing a Stored Message Before It Is Sent
(Functions 21 & 22)........................................................................................... 28
Printing a Stored Message (Function 51) ......................................................... 29
Polling Reception (Function 11) ..................................................................... 30
Talking Before Sending a Fax(On Hook Dial) ............................................... 31
Sending a Fax using the Handset ................................................................... 31

OTHER FEATURES.........................................................................................32
Verifying Communications, Errors, Counters, etc. .......................................... 32
Rejecting Messages From Certain Senders ................................................. 37
Saving Energy ................................................................................................. 42
Printing the Sender's Identification ................................................................. 46
Tonal Signals .................................................................................................. 46

MAINTAINING YOUR MACHINE ................................................................48
Loading Paper in the Main Paper Tray ........................................................... 48
Replacing Toner Cassette ................................................................................ 49
Replacing the Photoconductor.......................................................................... 51

v

Daily Maintenance .............................................................................................53

Troubleshooting ........................................................................................ 54
If an Indicator Lights Up on the Operation Panel ............................................54
Other Possible Problems...................................................................................54
Clearing Document Jams ..................................................................................55
Clearing Copy Jams ..........................................................................................56
If Messages You Receive Don't Fit on Your Paper............................................57
Communication problems..................................................................................57
RDS (Remote Diagnostic System) ....................................................................58
Operational Difficulties.......................................................................................59
Displayed Error Messages ............................................................................63
Error Codes .......................................................................................................64
Calling the Service Station ................................................................................65

TECHNICAL REFERENCE ............................................................................ 66
Access Code for Functions 61 to 94 .................................................................66
User Parameters (function 63) ..........................................................................66
Adjusting the Volume of Various Features ........................................................71
Selecting the Display's Language .....................................................................72
Counters (Function 94, see page 37. )..............................................................72
Entering Characters ..........................................................................................73
Document & Paper Specifications.....................................................................74
Capabilities ........................................................................................................75
Specifications.....................................................................................................76

INSTALLATION ............................................................................................ 78
Machine Environment........................................................................................78
Installing the Photoconductor and Toner Cassette
.....................................80
Installing the Main Paper Tray
....................................................................81
Attaching the Document Tray
...................................................................81
Installing the Auto Document Table
.............................................................82
Installing the Copy Tray
..............................................................................82
Installing the Optional Paper Feed Unit
....................................................83
Setting the Paper Size ..................................................................................84
Setting the Paper ...............................................................................................85
Installing the Optional Memory Card .................................................................85
Connecting the Machine....................................................................................86
Connecting to the Phone Lines .........................................................................86
Connecting the Power .....................................................................................88
Initial Settings & Adjustments ............................................................................89

INDEX & GLOSSARY .................................................................................. 95
Mini-Glossary.....................................................................................................97

Certification Label.................................................................................... 98
vi

Machine Layout
Operation panel

1- The Receive Files indicator lights when a fax
message is stored in memory (see page 14).
2- The Check Display indicator lights to tell you to
read the display.
3- Press the Auto Select key to use Auto Receive
Mode. The indicator lights when you are in this
mode.
4- The resolution/Halftone is indicated by these three
indicators and can be changed by the
resolution/Halftone button.
5- When the Memory indicator is on, then memory
transmission is in effect, if it is off, immediate
transmission is in effect. Switch between the two
with the Memory button.
6- There are ten Quick Dial keys. Use them to store
individual numbers (see page 21) or groups (see
page 23 ). Use the keys to enter characters (see
page 73). Use Quick Dial 09 as a dial option key .
Use Quick Dial 10 as a Group key (see page 25).
7- The Liquid Crystal Display guides you through tasks
and informs you of the state of the machine.
Messages appear here. The LCD consists of two
20-character lines.
8- Use the arrow buttons to navigate through functions,
to accept or reject settings, or to set function options.

10- Press the Speed Dial key and enter a two digit code
(between 00 & 49) to dial or store individual
numbers (see page 21).
11- The Pause/Redial key inserts a pause when you
are dialing or storing a fax number. Or, press the key
to redial the last number dialed. (The redial feature
doesn't work once you've started dialing a new
number.)
12- Press the On Hook Dial key to dial a phone call
from the keypad without having to lift the phone or
handset off the hook (phone or handset option
needed).
13- Press the Clear key to erase the last character or
digit entered, or use the left and right arrow keys to
move the cursor and then press Clear to erase
whatever is at the cursor.
14- Press the Stop key to stop a transmission or a
document scanning, to stop a reception or to stop a
long copy run. The machine will finish printing out
the sheet being printed and then stop.
15- Press the Start key to start all tasks.
16- Use the numeric keypad (sometimes called the 10
keys) to dial fax numbers, to enter the numbers of
copies, etc.

9- Press the Function key and enter a two digit code
to access functions 11 to 51. (For functions 61 to 94,
enter 6, the access code on page 66 and the
function number.)

1

Part Names

5

4

3

6

2
9

1
7

8

10

2- 10 Quick Dial keys store telephone numbers.

9- When loading paper, match the paper guide to the
paper size.

3 The cover release button

10- The optional paper feed unit holds more paper.

1- The main switch turns your machine on and off.

4- Incoming faxes and copies are sent to the copy
tray.
5- The automatic document feeder (ADF) holds up
to 30 sheets which are fed one at a time. Place your
original documents here.
6- Match the document guide to the size of your
original documents.
7- Scanned documents are stacked on the Document
Tray.
8- The main paper tray holds copy paper.

2

FAXING
If you have not yet installed your fax machine, do so now. See Installation, on
page 78.
This section covers what you'll most often need to do:
Recommended Types of Document ................................................................ 4
Memory Transmission and Immediate Transmission ....................................... 6
Receiving Calls & Fax Messages(Faxes/Phone Calls) .................................... 11
Printing a Message Received & Stored
(Substitute Reception) ...................................................................................... 14
Faxing a Page With Very Fine Detail ................................................................ 15
Optional Feature for Transmission.................................................................... 16
Redialing ........................................................................................................... 19
Storing & Editing Fax Numbers (Functions 31 & 32)........................................ 21
Storing & Editing a Group of Fax Numbers (Function 33) ................................ 23
Chain Dialing..................................................................................................... 27
Erasing a Stored Message Before It Is Sent
(Functions 21 & 22)........................................................................................... 28
Printing a Stored Message (Function 51) ......................................................... 29
Polling Reception (Function 11) ........................................................................ 30
Talking Before Sending a Fax(On Hook Dial) ................................................... 31
Sending a Fax using the Handset .................................................................... 31

A Few Hints...
Press Clear to erase the last letter or digit that you entered.
Press No to erase the entire name or number and start again.
To enter characters and labels, turn to page 73.

3

FAXING

Recommended Types of Document

Recommended Types of Document
B efore you send your document, make sure that it meets the following
requirements.
CAUTION: Documents that do not meet these requirements can cause your
machine to jam or may cause some components of the machine to become
damaged or dirty.
Minimum size

Maximum size

5.8 "

8.5 "
8.2 "

4.1 "

Scanning direction
23.6 "

Scanning direction

*The part shaded
will not be scanned, because it is outside the
maximum scanning width range.
Correct Size for the Auto Document Feeder
Thickness: 2 to 8 mils (20 lb paper)
Length and Width: See the above diagram.
If the page is too short, put it inside a document carrier or enlarge it with a
copier.
If the page is too long, divide it into two or more sheets.
Clearly Written
Small faint characters may not be transmitted clearly.
Uniform Page Size
Do not use different sizes of document in the same transmission.

4

Recommended Types of Document

FAXING

Page Condition
Do not place damaged pages in the automatic document feeder.






If your pages are curled or dog eared, flatten them.
If your pages are stuck together, shuffle the stack.
If your pages are folded, torn, or patched together, make copies.
If your pages have binding hiles, trim the edges or make copies.

Originals that contain the following materials should not be placed in the
document feeder.

Note: Copies made with a copier that uses silicone oil may cause a misfeed. To avoid this, do
not scan such copies until five or ten minutes after copying.

5

FAXING

Memory Transmission and Immediate Transmission

Memory Transmission and Immediate Transmission
There are two ways to send a fax message.




Immediate Transmission
Memory Transmission

Immediate Transmission (Memory indicator not lit)
Immediate Transmission is convenient when:




You wish to send a message immediately



Your machine's memory is getting full

You wish to quickly check whether you have successfully connected with the
other party's fax machine.

The machine dials immediately after you press Start (or at the specified later
time, if you used a time-delay feature like Send Later). The message is
scanned and transmitted page by page without being stored in memory.
Memory Transmission (Memory indicator lit)
Memory Transmission is convenient because:



Fax messages can be scanned much more quickly (you can take your
document away from the fax machine without waiting too long).



While your fax message is being sent, another user can operate the machine
(people will not have to wait by the fax machine too long).



You can send the same message to more than one place with the same
operation.

After you press Start, the machine doesn't dial until all the pages of your fax
message have been stored in the memory.

6

Memory Transmission and Immediate Transmission

FAXING

Memory Transmission
Caution: If your document gets stuck while it is being processed, press the Stop key, and
turn to page 55 for instructions on how to safely remove the original.

1

Make sure that the machine is in
standby mode for faxing. The display should look like this:

2

READY
100% 10:00AM
SET DOC. OR DIAL NO.

Fan your document stack (at
most 30 pages: 20lb) to make
sure all pages are loose, then
square it.
All pages in your document must
be one-sided and be of the same
size.

3

Insert the document face up in
the feeder and adjust the guides
to fit the width of the document.
Note: You can dial before you set
the document. Place the document after you dial the number
and go to step 7.

4

The display will look like this:

5

TRANSMIT
OPTION k
DIAL FAX NUMBER

If the memory indicator is not lit,
press the Memory key.

7

FAXING

6

Memory Transmission and Immediate Transmission

Dial the number in one of the following ways.

a) Ten Key Pad

b) Quick Dial

TRANSMIT
Y/START
5551234(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)
c) Speed Dial

d) Group
Example:
Method 1 *
Quick Dial key 08.
06
07
Method 2 **
Quick Dial key 10
and 1 on the ten
key pad.
If you install the handset, you can sent the message manually. Pick up
the handset and dial.
If you want to erase a digit of the phone number, press the Clear key.
If you want to erase the entire number, press the No key.

*: In this example Group Dial is programmed in Quick Dial 08.
**: In this example Quick Dial key 10 is programmed as the Group key, and
Group dial number 1 is programmed.
Programming Quick Dial: see page 21.
Programming Speed Dial: see page 21.
Programming Group Dial: see page 23.
Programming Group key: see page 25.
Note: The maximum destinations you can dial using the ten key pad is 49.
However, this limitation is also subject to memory capacity.
If you enter the wrong number,
press No or Clear and enter
again.
Press Clear to delete one digit.
Press No to delete the whole
number.

TRANSMIT DIAL/START
DIAL NEXT FAX NUMBER

7

Press Yes to enter another number.
If you have only one destination,
press Start.

8

Repeat steps 6 and 7 until all destinations are entered.

8

Memory Transmission and Immediate Transmission

FAXING

The machine stores your message and dials the first number (or, if you
selected Send Later, it will return to standby mode and the fax message
will be sent at the time that you selected). Send later: see page 16 .
Press the Start key and wait. The
machine will dial the destination's
number.

5551234
SET DOC. OR DIAL NO.

If you like to cancel the transmission, press the Stop key during
communication.

9

5551234
STOP & CLR FILE? Y/N

Then press Yes to cancel the
transmission.
If the other party's line is busy,
your machine will dial again.

READY
100%
10:04
SET DOC. OR DIAL NO.

If the other party's fax machine
answers, both machines will connect and yours will send the message.

(a number or label )
SET DOC. OR DIAL NO.

Tip: If your line goes through a local switchboard (a PBX) remember to dial the exit code.
Press the Pause key immediately after the code. If the number includes a country code,
press the Pause key after the country code, then dial the rest of the number.

9

FAXING

Memory Transmission and Immediate Transmission

Immediate Transmission

1

Make sure that the machine is in
standby mode. The display
should look like this:

2

The memory indicator should go
out. If the memory indicator is lit,
press the Memory key.

3

Place the entire document face
up into the feeder. (No more than
30 pages.)

READY
100% 10:00
SET DOC. OR DIAL NO.

TRANSMIT
OPTION k
DIAL FAX NUMBER

How to set document see page 7.
Note: You can dial before you set
the document. Place the document after you dial the number
and go to step 6.

4
5
6

10

Dial. (See page 8 for how to dial.)

TRANSMIT
Y/START
5551234(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

Press the Start key

5551234
DIALING

The machine dials and connect to the other party. The number that you
dialed and the other party's RTI or CSI is displayed.
(RTI, CSI: see page 90.)

Receiving Calls & Fax Messages(Faxes/Phone Calls)

FAXING

Receiving Calls & Fax Messages(Faxes/Phone Calls)
Overview
The machine can treat incoming fax messages and telephone calls in three
ways.



Auto mode (Auto Select Lit)
Use this mode if your line is shared by a fax machine and telephone.
When a call comes in, the machine will ring a number of times to give you the
chance to pick up the handset. If you do not pick up and the call is a fax
message, the machine will go into fax mode and start receiving. You can choose
the number of times the machine rings before taking the call by altering the Auto
Ring time (see page 13). Also use this mode if you have a telephone answering
machine connected (see page 13).



Fax mode (Auto Select Lit)
Use this mode if you have a dedicated fax line.
The machine assumes all calls are fax messages. It will ring once to alert you to
an incoming call and then start receiving.



Manual Receive Mode (Auto Select Not Lit)
Use this mode if your line is shared by a fax machine and a telephone but you
wish to answer all calls yourself and decide whether they are fax messages or
telephone calls. You must manually hit the Start key to receive a fax.
The machine will ring continuously until you answer the call, so you have to be
near the machine at all times.

11

FAXING

Receiving Calls & Fax Messages(Faxes/Phone Calls)

Auto Mode or Fax Mode (Auto Select Lit)
When the Auto Select indicator is lit, the machine is in one of the automatic
reception modes ( Auto mode or Fax mode). Which mode is active depends on
how you set up your machine. Decide which mode you will use most often and
program it with the following procedure. Then press the Auto Select button
whenever you wish to switch to and from this mode.

Y/NEXT

1

Press the Function key and 6, 2,
2, 2, 2, 6, 2 using the ten key
pad, then press the Yes key.

SELECT LINE

2

Press the k key until " SELECT
AUTO RECEIVE " appears.

Y/NEXT k
SELECT AUTO RECEIVE

3

Press the Yes key.

4

k

Y/j
AUTO

k

Select the setting you want using
the j and the k keys.
╦ Select " FAX " : Auto Select indicator
shows you are in Fax mode.
╦ Select " AUTO " : Auto Select indicator
shows you are in Auto Receive mode.

5

PRIORITY
FAX

k

Press the Function key.

Manual Receive Mode (Auto Select Not Lit)
This mode is active when the Auto Select indicator is NOT lit. Press the Auto
Select key to switch to and from this mode. You have to answer the call
yourself and decide whether it is a fax or a telephone call. The procedure for
answering a call is as follows:

1
2

12

Pick up the handset.
Listen to the other end.




If you hear a voice, continue your conversation as you would normally.
If you hear a fax tone, remove any documents from the feeder, press the
Start key then replace the handset. The machine will start receiving.

Receiving Calls & Fax Messages(Faxes/Phone Calls)

FAXING

Setting the Auto Ring Time
In Auto mode, the machine rings a number of times to give you the chance to
pick up the handset before taking the call automatically. You can alter the
number of rings by changing the Auto Ring Time.

1

Press the Function key and 6, 2,
2, 2, 2, 6, 1 using the ten key
pad, then press the Yes key.

Y/NEXT
SET OWN NUMBER

k

2

Press the k key until the opposite
display appears.

Y/NEXT
SET NO. OF RINGS

k

3

Press the Yes key. The factory
setting will be displayed, either:
╦ Change the number of rings, press the
No key, then press the new number using the ten key pad.
Example 03. Press 0, 3 using the ten
key pad.
╦ Keep these settings, go to step 4.

NO. OF RINGS
06 RINGS

4

Press the Yes key, then the
Function key.

Y/N

When you connect Telephone Answering Machine
W hen you are in Auto Mode, you can connect the Telephone Answering
Machine.





Plug the answering machine into the TEL jack on your fax machine.
Auto mode ensures that your answering machine has the chance to respond to
incoming telephone calls. If the call happens to be a fax message, the message
will be given to the fax machine automatically.
When you connect the telephone answering machine, the Auto Ring Time must
be set to one ring more than the number of rings that your answering machine
waits before it takes the call. To check this number, have a friend call and do not
answer the phone, count the number of rings that you hear before the answering
machine takes the call.

13

FAXING
Printing Received Messages that Have been Stored
(Substitute Reception)

Printing Received Messages that Have been Stored
(Substitute Reception)
If the Receive File indicator is lit, a message was stored in memory using
substitute reception. This could be because the machine ran out of paper or
toner, or because the night timer has turned off the print engine.
Night Timer: Hold any key to print messages received while the Night Timer (page 43) has
turned the heater off. Otherwise, check if any of the following indicators are lit,
and follow instructions.

When ADD PAPER appears in the display, your fax machine is out of
paper. Add paper: see page 48.
When ADD TONER appears in the display, your fax machine is out of
toner. Change the toner cassette: page 49.
Or

There might be a paper jam (see
page 56) or an open cover.

-Message appears here-

SET DOC. OR DIAL NO.

As soon as the machine is back in working condition, messages stored in
memory will be printed. The Receive File indicator will turn off and the
messages will be erased from memory.
If a message comes in while you are copying, the fax machine will store the
message in memory and the Receive File indicator will light. The message will
be printed as soon as copying is done.
To turn substitute reception off or back on, set bit 0 of user parameter
switch 05. See page 68.

14

Faxing a Page With Very Fine Detail

FAXING

Faxing a Page With Very Fine Detail
So that text, diagrams and images stand out clearly in your document, the
machine automatically detects the image density (contrast) and makes a
compensation.
However, if you need to send a document which requires optimum clarity,
select the resolution setting appropriate to your needs.
You can select different settings for each page of your message. Simply
change the settings for page 2 while page 1 is being scanned.
Resolution & Shading
The resolution button gives you control over document quality. The indicators
above the button show the current setting. Choose a setting that matches your
document.
Standard:
Detail:
Fine:
Halftone:

Standard quality. Use for most printed or typewritten documents. This is selected when the other resolution indicators are not lit.
High quality. Use for documents with small print or fine details.
Very high quality. Use this for high quality reproduction.
Use this for optimum quality if your document contains
photographs/diagrams with complex shading patterns or gray
tones. If you choose this setting, resolution will automatically be
Detail.

Important: Faxing at a higher resolution requires more time. Frequent use of high resolution
could cause an increase in your phone bill, especially for long distance transmissions.

15

FAXING

Optional Features for Transmission

Optional Features for Transmission
Send Later
Using this feature, you can delay transmission of your fax message until a
specified time. This allows you to take advantage of off-peak telephone line
charges without having to be by the machine at the time.
CAUTION: If your machine's memory is full, you will have to send the message from the
document feeder. This means that anybody removing your document would automatically cancel the operation.

1

Proceed as for a usual fax message but don't press Start.

Press k once and press Yes.
( k is also the Option key).

SET OPTION
SEND LATER?

3

Enter a sending time that falls
within the following 24 hours.
For example: To send at 11:30
pm, press 1, 1, 3, and 0 from the
key pad. If you enter the wrong
time, press No and enter again.

SET OPTION
KPAD/Y
TIME 11:30AM 10:00AM

4

Press * or # to change the
AM/PM.

SET OPTION
*/#/Y
TIME 11:30PM 10:00AM

5

Press Yes.

2

Y/k

Use function 21 to erase a stored fax message before it is sent (see page 28).

16

Optional Features for Transmission

FAXING

Page Count (Immediate Transmission only)
When your fax message is printed at the other end, page numbers will be
printed on the top of each page. Using the Page Count feature, you can select
the format in which the page numbers are printed.
If you use Page Count:
Page numbers will be printed in batch-numbering format (for example, p1/3,
p2/3, and p3/3 for a three-page message). This makes it easy for the other
party to see how many pages you sent, and if any are missing. However, you
have to input the number of pages at the keypad before sending.
If you do not use Page Count:
Page numbers will be printed only as a sequence (for example, p1, p2, p3).
This makes it difficult for the other party to tell at a glance whether any pages
are missing (for example, due to a double feed in your machine's document
feeder).
Note:If you do not select Immediate Transmission, Page Count is automatically switched on,
and the pages are counted automatically.
If the numbering with page count appears strange, check that the page count value
matches the number of pages in your document.

Press k until the right display appears.

SET OPTION
SET PAGES?

Y/k

2

Yes.

SET OPTION
PAGES:

KPAD

3

Example: 10 pages
10

SET OPTION
PAGES:10

Y/N

4

Yes.

1

17

FAXING

Optional Features for Transmission

TTI
Normally, the TTI programmed in your machine is printed at the top of each of
the pages you transmit when they are received at the other end. The top of the
image will be overprinted if there is no margin at the top of the transmitted
page.
In some cases, you may wish the other party to receive an unmarked copy of
your original. In this case, you can switch TTI off.

Press k until the right display appears.

SET OPTION
TTI PRINT?

Y/k

2

Press Yes.

SET OPTION
kON
OFF

Y/j k

3

If you wish to change the TTI setting, press j or k until the displayed setting is correct.

SET OPTION
ON
kOFF

Y/j k

4

Press Yes when you have finished.

1

18

Redialing

FAXING

Redialing
If a message was not transmitted successfully, that does not mean that you
have to enter the telephone number again. In many cases, the machine will
redial the destination automatically. Or, with the Redial key, you can redial with
just a few keystrokes.
Automatic Redialing
The machine will automatically redial the other party if any of the following
conditions occurred.
╦ The other party was busy
╦ There was no reply from the other party
╦ The message was rejected by the machine at the other end because of
excessive errors (in this case, redialing will only take place if Memory
Transmission was used)
Redialing is done 4 times at 5 minute intervals (for a memory transmission) or
twice at 5 minute intervals (for an immediate transmission).
The number of redials and the redial interval may be adjusted by a service
technician.
During redialing, the number being dialed is displayed as shown on the below.

21255551234
DIALING

Using the Redial Key
The machine remembers the last telephone number that you input. If you have
to redial this number, just press the Redial key, then press the Start key.
This feature has the following uses.
If the machine is waiting to redial the other party, you do not have to wait for the
redialing interval to expire.
If you wish to send another message to the same address that you just sent
last time, you don't have to dial the full number again.
Place the message in the feeder, then press the Redial key, then press the
Start key.

19

FAXING

Redialing

To send a fax using Redial, do the following:

1

Make sure that the machine is in
standby mode for faxing. The display should look like this:

2

Set your document. How to set
the document, see page 7.

3
4

Press Redial.

READY 100% 10:00AM
SET DOC. OR DIAL NO.

20

Press Start.

REDIAL

Y
2125551234

Storing & Editing Fax Numbers (Functions 31 & 32)

FAXING

Storing & Editing Fax Numbers (Functions 31 & 32)
Numbers that you often use can be stored in memory. A stored number will
remain in memory even if the power is cut.
You can store numbers in three ways.
Quick Dials
The number is assigned to its own key. To dial that number, just press the key.
You can store up to 10 numbers in this way.
Speed Dials
The number is given a two digit code. To dial the number, press the Speed Dial
key and enter the code. There are 50 Speed Dial codes available numbered 00
to 49.
Groups
If you regularly broadcast messages to the same set of destinations, you can
combine these numbers into a group. Then just select the group and each
number will be dialled in sequence automatically. You can program up to 3
groups with 30 numbers each.

Storing, Editing and Erasing Quick Dials/ Speed Dials

These steps describe how to store or edit telephone number in Quick Dial
keys or Speed Dial codes. You can get a printout of numbers stored. In this
example we will store a new number in Speed Dial 01.

1

Choose Quick Dial or Speed Dial
programming mode.
╦ Quick Dial: Function 31 Yes

╦ Speed Dial: Function 3 2 Yes

2

(C)
QUICK/jk
PRINT LISTj/SEARCH k
(C)
QUICK/jk
PRINT LISTj/SEARCH k

Select the Quick Dial key or
Speed Dial code you want either:
╦ Quick Dial: Press the Quick Dial key

21

FAXING

Storing & Editing Fax Numbers (Functions 31 & 32)

╦ Speed Dial: Input a two digit Speed Dial



code.
e.g. Speed Dial 01: Press 0 1.
If the Speed dial code you select is already used, press k until an open code
appears.
Press j then Start to print a list of numbers.

3

Press Yes to accept.

01
KPAD/N
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

4

Enter a new number or edit the
existing number.

01
KPAD/Y/N
2125551234(C)(C)(C)(C)(C)(C)(C)

To erase an existing number,
press No then Yes and go to step
9.

01
PROGRAM LABEL?

Y/N

5

Press Yes to accept.

6

If you wish you can give this number a name:
╦ Edit the name: Press Yes and go to
step 7.
╦ Skip naming: Press No and go to step 9.

7

Enter or edit the name. (See
page 73).

01
ABC Y/N
NEW YORK OFFICE (C)(C)(C)(C)

8

Press Yes to accept.

(C)
QUICK/jk
PRINT LISTj/SEARCHk

9

╦ Edit another number: Go to step 2
╦ Return to standby mode:
Press Function.

22

Storing & Editing a Group of Fax Numbers (Function 33)

FAXING

Storing & Editing a Group of Fax Numbers (Function 33)
This section describes how to program or edit a Group. You can also get a
printout of numbers that are already stored. In this example we will program
Group 1 into Quick Dial key 01.
You can store up to three groups numbered 1 to 3.
You can program up to 30 numbers in a Group.

1

Press Function, 3, 3, Yes .

2

Either:
╦ Enter the number of the group you want
to program or edit.
e.g. Group 1: Press 1.
╦ To print a list, press j then Start.

3
4

Press Yes to accept.

5

Then either:
╦ Program a new Quick Dial: Press the
Quick Dial key you wish to use for this
group then Yes.
╦ Free up the old Quick Dial: Press No,
then Yes.

GROUP (C)
1-3/j k
PRINT LISTj/SEARCH k

GROUP 1
PROGRAM QUICK?

Y/N

GROUP 1
PROGRAM LABEL?

Y/N

You have two options:
╦ Edit or program the Quick Dial key for
this group: Press Yes and go to step 5.
╦ Skip the Quick Dial: Press No and go to
step 6.

If a message like " USED AS.. " flashes up, the key is already in use.
Press a different key.

23

FAXING

Storing & Editing a Group of Fax Numbers (Function 33)

6

If you wish you can give this
group a name:
╦ Edit the name: Press Yes and go to
step 7.
╦ Skip naming: Press No and go to step 8.

GROUP 1
ABC
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

7
8

Enter or edit the name then press
Yes.

GROUP 1
KPAD/N
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

9

Press Yes to accept.
If ALREADY PROGRAMMED
briefly flashes up on the display,
either:
╦ Press No to keep the number and
choose another number .
╦ Press Yes to erase this number from
group.

Enter a fax number in one of
these ways:
╦ Press a Quick Dial key.
╦ Press the Speed Dial key followed by
two digits.
╦ Enter a number on the keypad.

have two options:
A YouEnter another number: Go back to step

8.

╦ Finish entering numbers in this group:
Press No and go to step 11.

B

24

You may then either:
╦ Work on another group: Go to step 2.
╦ Finish: Press Function.

Erasing Groups

FAXING

Erasing Groups
These steps describe how to erase single numbers from a group.

1

Press the Function key and 3, 3
using the ten keypad, then press
the Yes key.

GROUP (C)
1-3/j k
PRINT LIST j/SEARCH k

2

Enter the group number using the
ten key pad, then press the Yes
key.

GROUP 1
PROGRAM QUICK?

3
4
5
6

Press the No key.

GROUP 1
QUICK/N
PROGRAM LABEL?

Press the No key.

GROUP 1
CLEAR?

Press the Yes key.

GROUP 1

Y/N

Y/N
CLEARED

Y/N

Either:
╦ Delete another number: Go to step 2
╦ Finish: Press Function.

Programming the Group Key
You can program the 3 groups. However, if there is no room in Quick Dial keys,
this group key is helpful. You have to program the 10 of the Quick Dial key as
the group key. How to transmit using the group key, see page 8.

(C)
QUICK/jk
PRINT LISTj/SEARCH k

1

Press Function 3 1 and Yes.

2

Press the Quick Dial 10.

3

Press Yes.

10 PROGRAM?
Y/N
PROGRAM GROUP KEY?

4

Press Yes.

(C)
QUICK/jk
PRINT LISTj/SEARCH k

5

Press Function.

10 PROGRAM?

jk

25

FAXING

Programming the Dial Option Key

Programming the Dial Option Key
This function of this key depends on the capabilities of the other terminal.

(C)
QUICK/jk
PRINT LISTj/SEARCHk

1

Press Function 3 1 and Yes.

2

Press the Quick Dial 09.

3

Press Yes.

09 PROGRAM?
Y/N
PROG. DIAL OPTION?

4

Press Yes.

(C)
QUICK/jk
PRINT LISTj/SEARCHk

5

Press Function.

09 PROGRAM?

Y/ jk

Dialling with the Dial Option Key.

1

Set the Document

TRANSMIT
OPTIONk
DIAL FAX NUMBER

2
3
4
5
6
7

Enter the number

TRANSMIT
5551234

Press 09 and Yes.

TRANSMIT
Y/START
5551234W(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

Enter the password

TRANSMIT
Y/START
5551234W9999(C)(C)(C)(C)(C)(C)(C)(C)

Press 09 and Yes.

TRANSMIT
Y/START
5551234W9999S(C)(C)(C)(C)(C)(C)

Enter the subaddress

TRANSMIT
Y/START
5551234W9999S1234(C)(C)

Press 09 to enter space.

TRANSMIT
Y/START
5551234W9999S1234

Y/START

Note: You can program the password and sub-address in a Quick Dial, Speed
Dial or Group.

26

Chain Dialing

FAXING

Chain Dialing
This feature allows you to compose a telephone number from various parts,
some of which may be stored as Quick Dial Keys or Speed Dial Codes, and
some of which may be input at the keypad.
For example, you can program commonly used area or country codes into
Speed Dial Codes or Quick Dial Keys.
Example: 01133-1-5553333 (From the USA to Paris).
Assume that the following Quick Dial and Speed Dial numbers have already
been programmed.





Quick Dial 01 = 01133 (Overseas to France)
Quick Dial 02 = 1 (Paris)
Speed Dial 10 = 555

The machine ask you to dial
On Hook Dial or Handset Mode:
Press 01, 02, Speed Dial, 1, 0, then 3, 3, 3, 3.
Other:
Press 01, Pause, 02, Pause, Speed Dial, 1, 0, then 3, 3, 3, 3.

27

FAXING
(Functions 21 & 22)

Erasing a Stored Message Before It Is Sent

Erasing a Stored Message Before It Is Sent
(Functions 21 & 22)
Every time you store a fax message in your machine's memory, a new file is
created. A file is also created for storing instructions to pick up a fax message
left elsewhere (polling, page 30). Each file is given a number. This number
appears on the memory storage report, Journal and Transmission Result
Report. To see which files are currently in memory, you may print a file list.

1

To erase a fax message stored in
memory:
Press Function, 2, 1, and Yes

FILE NO.(C)(C)(C) KPAD/jk
PRINT LISTj/SEARCHk

Or To erase instructions to pick up a
message (polling):
Press Function, 2, 2, and Yes

2

Press k to scroll through the files.
You'll get this.

FILE NO.027

Y/jk

- number or label-

Or: Press j to obtain a list of all the files and their number. If you already
know the number of the file to erase, enter it directly from the keypad
and skip to step 4.

3

Scroll through the files with j or k.

Y/jk

- number or label-

4

Press Yes.

5
6

Press Yes again to erase the file.

28

FILE NO.028

Either:
╦ To erase another file, go to step 2.
╦ To finish, press Function.

FILE NO.028
CLEAR?

Y/N

Printing a Stored Message (Function 51)

FAXING

Printing a Stored Message (Function 51)
If you need to see the contents of any of the files, use this feature.

1
2

Press Function, 5, 1, and Yes.

FILE NO.(C)(C)(C) KPAD/jk
PRINT LISTj/SEARCHk

Press k to scroll through the messages. You'll see this.

FILE NO.115

Y/jk

-number or label-

Or: Press j to obtain a list of all the files and their number. If you already
know the number of the file to print, enter it directly from the keypad and
skip to step 4.

3

Scroll through the message files
with j or k.

FILE NO.116

4

Press Yes.

FILE NO.116

5

Y/jk

Press Start to print the message.

-number or label-

START/N

-number or label-

29

FAXING

Polling Reception (Function 11)

Polling Reception (Function 11)
Use this feature when you wish to pick up a message from another terminal.

1

Press Function, 1 and 1

TRANS. MODE Y/NEXTk
11 POLLING RECEIVE

2

Press Yes.

POLLING RECV
DIAL
DIAL FAX NUMBER

3

Dial the number from where you
will pick up the message.

POLLING RECV Y/START
-number or label-

You can use Quick Dial keys or
Speed Dial codes.

4 Press Yes.
5 . Press Start.

POLLING RECV START
-number or label-

Note: Another terminal should have the polling feature. You cannot poll from a machine
that has set secure polling with ID number. Ask the other end to make a polling file without
polling ID.

Deleting a Preset Polling Reception (Function 22)
Use function 22. For details, see Erasing a Stored Message on page 28.

30

Talking Before Sending a Fax(On Hook Dial)

FAXING

Talking Before Sending a Fax(On Hook Dial)

1
2
3

Press the On Hook Dial key.
Proceed as for a usual fax message but don't press Start. (Do not use
the handset).
If you hear a voice from the machine's built-in speaker, pick up the
handset and speak to the other party.
If you hear a high-pitched tone instead of a voice, place your fax
message in the auto document feeder, then press Start.

4
5
6

When you are ready to send your fax message, place your message in
the feeder, then ask the other party to press Start.
When you hear a high-pitched tone, press Start.
Replace the handset.

Sending a Fax using the Handset
You can send a fax message using the handset. (Optional handset is required.)

1
2
3

Set the document then pick up the handset.
Dial the other party.
If you hear a voice, speak to the other party.
If you hear a high-pitched tone instead of a voice, press Start.

4
5
6

When you are ready to send your fax message, ask the other party to
press Start.
When you hear a high-pitched tone, press Start.
Replace the handset.

31

31

OTHER FEATURES
Other features are listed here that you might find useful but that you will not set
very often.
Verifying Communications, Errors, Counters, etc. ............................................32
Rejecting Messages From Certain Senders .....................................................37
Saving Energy .................................................................................................42
Printing the Sender's Identification....................................................................46
Tonal Signals .....................................................................................................46
Copying..............................................................................................................47

Verifying Communications, Errors, Counters, etc.
You can obtain reports from your machine either by having your machine print
them out automatically, or by printing them out yourself.
Automatically Printed Reports
Unless otherwise indicated, the automatic printing of these reports can be
turned on or off by changing the bit of the user parameters (see page 66).
Journal (Switch 03, bit 7)
This report gives details on each communication made by your terminal. It is
automatically output after 35 transmissions and receptions.
File Reserve Report (Memory Storage Report) (Switch 03, bit 2)
If you switch this report on, it is printed immediately after you store a document
in memory for Memory Transmission. It gives the file number, the time that it
was stored, and the destinations (including any Group numbers that were
selected).
Power Failure Report (Stays on)
This report is printed if the machine's power was off for long enough to erase
files from the memory. The report gives details of the files that were lost. With
this information, you may store messages for transmission again, and contact
the senders of any received messages that were lost.
(Note: Phone numbers stored in Quick/Speed/Groups are not lost.)

32

Verifying Communications, Errors, Counters, etc.

OTHER FEATURES

Communication Result Report (Memory Transmission) (Switch 03, bit 0)
This report is printed out after memory transmission showing whether it was
successful or not. If you have switched this report off, a Communication Failure
Report will be printed only when a communication fails.

Transmission Result Report (Switch 03, bit 5)
This report is printed out after immediate transmission showing whether it was
successful or not.
Communication Result Report (Polling result report) (Switch 03, bit 4)
This report is printed after your machine polls a message from another
machine.
Communication Failure Report (ON if Transmission Result Report is OFF)
This report is printed if a memory transmission failure occurred, after a job is
completed. It is only printed if the Transmission Result Report is switched off,
and event of a communication failure.
Error Report (Turned on/off by a Service Technician)
T h i s r e p o r t i s p r i n t e d a f te r each unsuccessful communication. The
communication failure report (above) is printed after a job has been completed.
So while doing a broadcast, the machine may print a number of error reports,
and at the end, it prints a communication failure or transmission result report.
Check it, and retransmit any pages that were not sent. If a particular problem
continues or gets worse, keep the error reports for the service technician.
Printing Part of the Image on the Report (Switch 04, bit 7)
For reference purposes, the machine prints the first few inches of the fax
message on the following reports.





Transmission Result Report
Memory Storage Report
Communication Failure Report

33

OTHER FEATURES

Verifying Communications, Errors, Counters, etc.

Report Formats
Example 1. Error Report*
***

ERROR REPORT

(AUG 01 1995 -06:00 AM) * * *
TTI XYZ COMPANY
FILE
ADDRESS
MODE
TIME
PAGE
RESULT
-------------------------------------------------------------------Report details appear here

Example 2. Journal*
***

JOURNAL

(AUG 01 1995 07:00AM) * * *
TTI
XYZ COMPANY

& lt; TX & gt;
DATE TIME
ADDRESS
MODE
TIME
PAGE RESULT
FILE
-------------------------------------------------------------------Transmission details appear here
& lt; RX & gt;
DATE TIME
ADDRESS
MODE
TIME
PAGE RESULT
FILE
------------------------------------------------------------------Reception details appear here

The Mode Column
See the bottom of the Journal for a full listing of symbols on the Journal. On
other reports a code is given, informing the type of communication. These
codes are explained below.
The Result Column
OK: Successful communication
E: An error occurred
The Footnote on the Journal
TX counter: Total number of transmitted pages
RX counter: Total number of received pages

34

Verifying Communications, Errors, Counters, etc.

OTHER FEATURES

Reports You Can Printout Yourself
You can print these reports at any time by following the steps below.
Journal (Function 41)
In addition to the automatic output of this report, which we've described earlier,
you can print the Journal at any time.

1
2

Press Function, 4, 1 and Yes.

PRINT JOURNAL

START

Press Start to print out the report.

File List (Function 42)
This is a list of memory transmission files still in memory. It gives information
about each stored file, such as the fax numbers, start time, and status.

1
2

Press Function, 4, 2 and Yes.

PRINT LIST FILE

START

Press Start to print out the report.

35

OTHER FEATURES

Verifying Communications, Errors, Counters, etc.

Telephone Number List (Function 43)
You can obtain a list of all the phone numbers stored in the machine. (You can
also obtain a list of stored numbers as you edit them. See the section on
storing numbers, beginning on page 21.

1

Press Function, 4, and 3.

REPORTS
Y/NEXTk
43 PRINT TEL LIST

2

Press Yes.

ALL LISTS?
START/N
QUICK/SPEED/GROUP

3

To print all the numbers (Quick Dial, Speed Dial, and Group numbers)
press Start. Then press Function and skip the following steps. Three
lists will come out.

Or Press No and you'll see this:

SELECT LISTS
Y/N
QUICK DIAL LIST?

4

Either:
If you want a Quick Dial list,
press Yes.
If you don't press No.

SELECT LISTS
Y/N
SPEED DIAL LIST?

5

Either:
If you want a Speed Dial list,
press Yes.
If you don't press No.

SELECT LISTS
GROUP LIST?

6

Either:
If you want a Group list, press
Yes.
If you don't press No.

7

Press Start.

36

Y/N

START

-Message appears here -

Rejecting Messages From Certain Senders

OTHER FEATURES

Counters (Function 94)
These counters will help you if you wish to keep a regular check on how many pages your machine
has sent, received, and copied. The machine has the following counters:

TX Counter:
RX Counter:
Scan Counter:
Print Counter:

The number of pages that your machine has sent (transmitted)
The number of pages that your machine has received
The number of pages that your machine has scanned(including copies)
The number of pages that your machine has printed(including copies,reports and lists.)

1

Press Function, 6 , and enter the
access code 2222, then press 9,
4, and Yes.

TX
RX

2

Press Yes to check the SCAN
and PRINT counter.

SCAN
PRINT

3

Either:




To finish, press Yes twice.
1) If you have replaced the photoconductor
before REPLACE OPC appears (see page
52) then press Yes to reset the counter.
2) Press Clear.

:003256
:002648
:003287
:002703

OPC
OPC

Y/CLEAR
Y/CLEAR

3) Press Yes.

4

When you have finished, press Function.

Rejecting Messages From Certain Senders
Rejecting Messages From Senders Who Don't Identify Themselves
Your fax machine can reject incoming messages lacking an identifier signal . Follow the user
parameter procedure on page 66 to enter these settings.
Switch 05, bit 1
0: Accept such messages1: Reject such messages

Rejecting or Accepting Messages from Specified Senders
This feature is called Authorized Reception. It helps you reject junk fax mail.
It lets you specify which terminals you wish to receive fax messages from; all others will be shut
out.

37

OTHER FEATURES

Rejecting Messages From Certain Senders

1 - You must specify a list of senders (function 81). See page 39.
2 - You must turn Authorized Reception on (function 62). See page 41.
3 - You must set your machine to accept or reject messages from senders
in that list (user parameters, switch 08, bit 2 and 3; see page 41).
If you accept them, the general public will not have access to your fax machine.
You accept messages only from a group of people you know.
If you reject them, everyone will be able to send you messages except the
people in the list. This is useful to reject the junk fax mail.
You can store up to 30 identifications with this feature. You can program part of
an identification and accept (or reject) messages from all senders whose
identification contains that part. See Wild Cards, page 97.

List of the
Authorized
Senders
(Function 81)

Empty

Authorized
Accept
Reception on/off messages from
(Function 62)
special
terminals listed
or not listed
(Function 63)
On
Either

Result

No messages are
accepted.

Empty/Not
empty

Either

All messages are
accepted.

Not empty

On

Listed

Only messages
from special
terminals are
accepted.

Not empty

38

Off

On

non-listed

All messages are
accepted except
from special
terminals.

Rejecting Messages From Certain Senders

OTHER FEATURES

Creating & Editing the List of Authorized Senders (Function 81)
Creating the List of Authorized Senders

1

Press Function, 6 and enter the
access code 2 2 2 2. Then, press
8, 1, and Yes.

SETTING?
Y/j k
PRINT LISTj/SEARCH k

(At this time, you can print an
Authorized Reception List by
pressing j and Start if it has already been created.)

2

Press Yes again.

RTI/CSI
ABC
jk
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

3

Enter the sender's RTI or CSI.
For example, enter " XYZ COMPANY " .
How to enter characters, see
page 73.

RTI/CSI ABC
XYZ COMPANY

4

Press Yes.

RTI/CSI
Y/N
STORE AS WILD CARD?

5

To store this as a wild card, (see
glossary) press Yes, otherwise
press No. The word PROGRAMMED will appear briefly. And
you'll see:

RTI/CSI
ABC
jk
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

6

Go back to step 3 to enter another RTI or CSI or press Function if you
are done.

Y/N

39

OTHER FEATURES

Rejecting Messages From Certain Senders

Editing the Authorized Senders
Press Function, 6 and enter the
access code 2 2 2 2. Then, press
8, 1, and Yes.

SETTING?
PRINT LIST

Press k to scroll the RTI/CSI.
When the RTI/CSI you want to delete appears, press Yes.

RTI/CSI
ABC Y/N
XYZ COMPANY

3

Edit the RTI/CSI of the special terminal.
j and k to move the cursor.
Clear to delete one character.
No to delete the whole characters.
How to enter characters, see
page 73.

RTI/CSI
ABC Y/N
ABC COMPANY

4
5

Press Yes.

RTI/CSI
Y/N
STORE AS WILD CARD?

To store this as a wild card, (see
glossary) press Yes, otherwise
press No. The word PROGRAMMED will appear briefly.

RTI/CSI
ABC
jk
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

6

Press Yes and Function.

1
2

j

Y/j k
/SEARCH k

Erasing the Authorized Senders

1

Press Function, 6 and enter the
access code 2 2 2 2. Then, press
8, 1, and Yes.

SETTING?
PRINT LIST

2

Press k to scroll the RTI/CSI.
And the RTI/CSI you want to delete appears, press Yes.

RTI/CSI
ABC Y/N
XYZ COMPANY

3
4
40

Press No and Yes.
Press Function.

j

Y/j k
/SEARCH k

Rejecting Messages From Certain Senders

OTHER FEATURES

Switching Authorized Reception On or Off (Function 62)
Before you use Authorized Reception, you have to switch the feature on.

Y/NEXTk

1

Press Function, 6 and enter the
access code 2 2 2 2. Then, press
6, 2, and Yes.

SELECT LINE

2

Press k until the screen is as
shown at right.

Y/NEXTk
AUTHORIZED ON/OFF

Press Yes.

AUTHORIZED
kON
OFF

3
4
5

Y/jk

Press j or k to change the on or off setting.
Press Yes and Function.

Accepting or Rejecting Messages From Senders in the List
You can choose to accept or reject messages from senders in the list. Follow
the user parameter procedure on page 66 to enter the following settings.
Switch 08, bit 2
You have to set it " 1 "
Switch 08, bit 3
0: Accept calls from senders in the list of authorized senders.
1: Reject calls from senders in the list of authorized senders.
Hints for Using Authorized Reception
You must specify the sender's identification code (their CSI or RTI, see page
89) which could be a little different from their phone number.
To get the other party's identification, call and ask for their CSI or RTI code.
Explain that you need the number programmed into their fax machine for
identification purposes. Or, attempt a communication with their fax machine
and print out a transaction confirmation report (function 41, see page 34). Read
the identification under the RTI or CSI heading of the report.
41

OTHER FEATURES

Saving Energy

Saving Energy
To print a fax message your fax machine uses a heating roller to fuse the image
to the paper. This roller must already be hot when the paper passes under it.
To maintain a temperature high enough to permit proper fusing, electricity is
consumed. This facsimile is equipped with various energy saving modes to
reduce the consumption of electricity while the machine is waiting for a fax
message.
Letting the heating roller cool to room temperature will reduce the amount of
electricity the fax machine consumes. However, the fax machine will not print
incoming messages right away, it will store them in memory and print them out
after the roller warms up.
Letting the heating roller cool halfway reduces the amount of electricity the fax
machine consumes, but not as much as letting it cool to room temperature. On
the other hand, since warming up takes only a short time, incoming fax
messages can be printed right away.
If your fax machine enters saving energy mode, SAVING ENERGY appears on
the display.
The saving energy mode is related to the Night Timer. Refer to the section titled
" Night Timer " .
How to start the saving energy mode
Your machine will enter the saving energy mode when machine is not used for
5 minutes.
If you want to change the five minute period to one or three minutes, or if you
do not want your machine to enter the saving energy mode automatically,
please contact your service representative.
How to exit the saving energy mode
Your machine exits from the energy saving mode.



When a fax is received. (If the night timer is on, the message will printed out
after the night timer ends.)

You can still send a fax while the machine is in saving energy mode.
You can also carry out some functions (e.g. programming) by first holding down
a key to switch to standby mode.
42

Saving Energy

OTHER FEATURES

Which saving energy mode is best for you?
You have two choices: You can let the roller cool to room temperature or you
can let it cool to the midpoint. To choose which of the two settings you would
prefer, set the user parameter switch.
When you allow the roller to cool to room temperature, energy savings are at a
maximum and printing will take a little longer since the roller will take more time
to come to printing temperature. When you select the midpoint, some energy
savings will still be achieved and printing will occur more rapidly.
Switch 05 bits 6 & 7
Letting the heating roller cool to room temperature: Bit 6 at 0, Bit 7 at 0
Letting the heating roller cool halfway: Bit 6 at 1, Bit 7 at 0
Saving Energy with the Night Timer
You can set sleep time to let the machine go to saving energy condition and set
the wake up time when it returns to standby mode the next morning. During this
Night Timer mode, a fax message received is stored in the memory and will be
printed automatically the next morning after the wake up timer is activated.
As a typical example, you could program the heating element inside the printer
to stay off at night and over the weekend. (You can program different settings
for every day of the week.)
To use the Night Timer, you must:
1. Program the timers for each day of the week.
2. Switch the Night Timer feature on.

43

OTHER FEATURES

Saving Energy

Setting the Timer (Function 71)
Caution: While the night timer is active, all incoming calls are refused if the memory fills up.
Example: For Tuesday, set the Night Timer to switch the heater on at 9 am and
off at 6 pm.

Y/N

1

Press Function, 6 and enter access code 2 2 2 2. Then, press
7,1 and Yes.

SET NIGHT TIMER

2

Press Yes.

SET TIMER
SUN

Y/N/j k

Use the j and k keys to scroll
through the days of the week.
Example: Press k twice to go to
Tuesday.

SET TIMER
TUE

Y/N/j k

4

Press Yes.

TIMER#1 TUE */#/Y
ON FROM 12:00AM

5

There are two timers for each day, each with an ON/OFF setting. " ON "
means that the heater will switch on at the time indicated. " OFF " means
that the heater will switch off at the time indicated. To change the ON to
OFF, or the other way round, press * or #. When the ON/OFF display is
correct: Go to step 6.

3

6

Press k to move the cursor under
the time.

TIMER#1 TUE */#/Y
ON FROM 12:00AM

7

Input the time(9:00 AM): Press 0,
9, 0, and 0 from the key pad.

TIMER#1 TUE */#/Y
ON FROM 09:00AM

44

Saving Energy

OTHER FEATURES

8

Set AM/PM using * or #.

TIMER#1 TUE */#/Y
ON FROM 12:00PM

9

Press Yes.

TIMER#2 TUE */#/Y
ON FROM 12:00AM

the second timer (6:00
ASRepeat step 5 to 7 foror the other way around,PM) # .
To change AM to PM
press
Tip: If you want the heater on all day, set both timers to ON = 12:00AM. If you want the
heater off all day, set both timers to OFF = 12:00AM.

B

Either press Yes and Function to finish, or go back to step 3 to program
the timer for another day.

Switching the Night Timer On or Off (Function 62)
The Night Timer feature must be switched on using Function 62.

Y/NEXTk

1

Press Function, 6 and enter access code 2 2 2 2 . Then, press
6, 2 and Yes.

2

Scroll through the list of features
with k until the screen is as
shown opposite.

Y/NEXTk
NIGHT TIMER ON/OFF

3

Press Yes.

NIGHT TIMER
ON
kOFF

Y/j k

4

Change the on/off setting by
pressing j or k.

NIGHT TIMER
kON
OFF

Y/j k

5

Finish: Yes and Function.

SELECT LINE

45

OTHER FEATURES

Tonal Signals

Tonal Signals
On this model the E key on the ten keypad is used as the Tone key. Some
organizations offer you a special service by telephone, which you can access
by transmitting Touch tone or DTMF tones. If your phone service provides only
pulse dialing, or if you are calling over a digital network, the ability to generate
Tonal Signals will allow you to access these services. First, dial the other party
When you are through to the other end, press the Tone key and enter the code
number that is needed to access the required feature at the other terminal. You
do not need to press the Tone key if your machine is set up for dialing in Tone
Dial (DTMF) mode.
Using the Tone Key

1
2
3
4

Make sure that the machine is in standby mode, and that there is no
document in the feeder.

5

Input the digits that you need to use the remote facility. After you have
finished your business with the remote facility, hang up.
Note: Do not press the Start key.

46

Pick up the telephone handset, or press the On Hook Dial key.
Dial the remote facility. Do not press the Start key.
After your line is connected to the remote facility, do the following:




If your telephone line type is DTMF (Tone Dial): Go to step 5.
If your telephone line type is Pulse Dial: Press the E on the ten keypad. A dot
appears in the display.

Tonal Signals

OTHER FEATURES

Copying
If you need to make a copy of something, and there is no copier available, use
your fax machine. Just place your original in the feeder, and press the Copy
key.
Note: When copying, the resolution is fixed as Detail.

1

Place your original in the feeder

TRANSMIT
OPTIONk
DIAL FAX NUMBER

2

Press Copy.

COPY
k LT

3

If you have the optional lower cassette, you can select the paper
size by pressing k.
LT=letter LG=legal
The opposite display shows that
you select the Legal size.

COPY
LT

k

01 SETS
LG

4

Input the number of copies that
you need.
Example: 3 copies, press 3 of the
ten key pad.

COPY
LT

k

03 SETS
LG

01 SETS
LG

Note: This machine makes copies in the order P1, P1, P2, P2 (for
example when making 2 copies of a 2 page document).

5

Press Start.

47

47

MAINTAINING YOUR MACHINE
Loading Paper in the Main Paper Tray
Caution: Make sure the paper conforms to the specifications on page 74.
Note: If any foreign matter (especially glue) is on the copy paper, print quality
may deteriorate. Make sure the front, back and sides of the copy paper are
completely clean.

1

Place the paper on the tray, making sure it is flush against the rear
and left walls.

2

Slide the paper guide to the left
so it lightly touches the paper.

Note: Whenever you change the paper size, set the paper size by Function 34
(see page 84).
Storage Condition of the Copy Paper

╦ 16 to 24 lb. copy paper is recommended: letter or legal sizes are the
most commonly used

╦ Do not use damp paper or copies will be defective.
╦ Do not touch copy paper if your fingers are wet or oily; fingerprints may







48

appear on the copy.
Keep paper in a vinyl bag if it will not be used for a long time.
Store in a cool dry place.
Store flat. Do not stand upright.
The following materials cannot be used in the paper cassettes : Post
cards, tracing paper, OHP sheets, adhesive labels
Do not overload the paper trays.
If multi-sheet feeding occurs or dog-eared copies are made when using
recycled paper in the paper cassette, fan the recycled paper and load it
in the paper cassette again.

Replacing Toner Cassette

MAINTAINING YOUR MACHINE

Replacing Toner Cassette
When the Check Display indicator starts to blink and TONER LOW appears in
the display, the toner cassette is almost empty. You will be able to make
roughly 100 more copies before you have to replace it with a new cassette.
When ADD TONER appears in the display, it is time to install a new toner
cassette.
WARNING:
Caution:
Caution:

Do not incinerate waste toner or depleted cassettes. Toner dust might ignite
suddenly if exposed to flames.
Lift the toner cartridge by the handle top.
Do not touch any parts other than those specified in the
procedure.

1

Squeeze in the release button on
the left of the machine and open
the cover.

2

Lift out the old toner cassette .

3

Shake the new toner cassette
from side to side before installing
it.

Put in the new toner cassette.
Make sure it drops in smoothly
and easily.

4

Close the cover firmly and pull
the copy output tray forward.

49

MAINTAINING YOUR MACHINE

Replacing Toner Cassette

Storage Condition of the Toner Cassettes








50

Store in a cool, dark place.
Never store where they may be exposed to heat.
Keep out of the reach of children.
Do not eat toner.
Do not lay heavy objects on toner cassettes.
Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to an open flame.

Replacing the Photoconductor

MAINTAINING YOUR MACHINE

Replacing the Photoconductor
The photoconductor receives the print image before it is transferred to paper.
To ensure optimal quality, replace it every 20,000 copies.
If the following display appears, it is time to replace the photoconductor.

REPLACE OPC m
SET DOC. OR DIAL NO.

To check how many sheets you've printed, please refer the section titled
" Counters " (See page 37.)
Caution: Do not expose the photoconductor drum to light for an extended period.
Caution: Do not open the cover or touch the PC drum: it cannot be repaired. Any scratch
on the drum would be reproduced on prints.

Caution: Do not touch any parts other than those specified in the procedure.
Caution: Though organic photoconductor drums are safe for the environment, dispose of
used drums according to local regulations.

1

Squeeze in the release button on
the left of the machine and open
the cover fully back.

2

Lift out the toner cassette.

3

Remove the old photoconductor.

51

MAINTAINING YOUR MACHINE

4

Unpack the new photoconductor
and put it into the machine.
The left and right ends are
marked " L " and " R " respectively.

5

Reinstall the toner cassette.

6

Replacing the Photoconductor

Close the cover firmly and pull
the copy tray forward.

Caution: Do not expose the new drum to light for an extended period of time. Do not touch
the surface of the drum.

After you replace the photoconductor, reset the counter for photoconductor
inside the machine.
If you have replaced the photoconductor before RELACE OPC appears, see
page 37 for how to reset the OPC counter (Function 94).

7
8
9
52

The display should be as opposite.
Press m.

Press Yes.
The counter resets.

REPLACE OPC m
SET DOC. OR DIAL NO.
REPLACE OPC?

Y/N

READY 100% 10:00AM
SET DOC. OR DIAL NO.

Daily Maintenance

MAINTAINING YOUR MACHINE

Daily Maintenance
Caution: When wiping or cleaning components, do not use any sort of cleaning agent or
abrasive powder. Use a damp soft cloth to clean and a dry soft cloth to wipe dry.

Cleaning the rollers

1

Grasp the center of the operation
panel and pull forward to open it.
Note: It is a good idea to steady
the machine.

[A]
[B]
[C]

2

While holding the panel open, wipe the two center rollers [A] and [B] with
a damp cloth.
To clean the hidden part of the white roller [B] repeat the next 2 steps 5
more times.
1) Close the panel. The roller rotates automatically by about 60░
degrees.
2) Open the panel and wipe the rollers.
Clean the exposure glass [C].

3

Close the panel firmly and pull
the copy output tray forward.

53

53

Troubleshooting
Caution:

Do not attempt to make any repairs other than those described in this manual.
Removing covers may expose you to dangerous voltages and other risks. Refer
all servicing to qualified personnel.

Check the description in the display.

If an Indicator Lights Up on the Operation Panel
COMM. ERROR PRESS STOP KEY appears in the display:
Press Stop.
The Receive File indicator is lit: You've received a fax message which is now
stored in the machine. See page 14 for instructions on how to print it out.
The Check Display indicator is lit: Read the message on the LCD display
and check the descriptions listed on page 63.

Other Possible Problems
You want to remove the document in the feeder
Open the document feeder (see page 53), then remove the document.
Caution: Do not pull out the document without opening the auto document
feeder, or you will damage the scanning mechanism.

54

Clearing Document Jams

Troubleshooting

Clearing Document Jams
If CLEAR ORIGINAL appears in the display:
Problem: There is a document jammed in the feeder. Remove the jammed document and repeat the transmission procedure.

Cause: The document may be longer than the maximum limit (see the document specifications on page 74).

1

Grasp the center of the operation
panel and pull forward to open it.

2

If the jammed paper is visible
from the document tray, pull it out
from the front of the machine.
If the jammed paper has been fed
right into the machine, hold the
panel open and remove it from inside.

3

Close the panel firmly.

4

Pull the copy output tray forward.
Set the document again after
" READY " appears in the display.

55

Troubleshooting

Clearing Copy Jams

Clearing Copy Jams
If CLEAR COPY appears in the display, there is a copy jam. .
CAUTION: Do not touch the fusing unit (see the diagram below). It may be hot.
CAUTION: Do not touch the photoconductor drum (green drum).
CAUTION: Any toner on the paper will not be fixed to the paper. Be careful not to get your
hands or clothing dirty.

CAUTION: Even if you can see the paper from the exit, do not pull it without opening the
cover.

1

Squeeze in the release button on
the left side of the machine and
open the cover.

2

Carefully pull out the jammed paper from the outside of the machine. Do not leave any pieces
inside.
If the document is very short you
might not be able to see it. In this
case remove the toner cassette
and photoconductor following
steps 2 to 5 on the page 51. Then
remove the jammed paper and reinstall the photoconductor and
toner cassette.

3

56

Close the cover firmly and pull
the copy tray forward.

Fusing Unit (white grill)

If Messages You Receive Don't Fit on Your Paper

Troubleshooting

If Messages You Receive Don't Fit on Your Paper
Breaking Down Large Format Messages
If the incoming document is longer than the paper in your fax machine, the
machine will split it into multiple sheets. The tail end of the message will be
reproduced at the head of the next page. The images overlap each other by
0.4 inch. (You can ask a service technician to turn off the overlap.)

Length Reduction
I f the incoming document is too long but still within the limits below, the
machine can reduce it so that it will fit on one page.
Paper size in the cassette

Maximum reducible length

Letter (11 " )

14.4 "

Legal (14 " )

18.3 "

A4

15.3 "

F

17.0 "

Communication problems
If

PRESS STOP appears in the display: Press Stop.

Causes: -A poor line caused the communication to fail.
-The line is busy or noisy. Try to retransmit.
-The other machine is out of order. Ask the other party to check
their machine.

57

Troubleshooting

RDS (Remote Diagnostic System)

RDS (Remote Diagnostic System)
Overview
If your machine has a problem, a service technician can perform various
diagnostic tasks over the telephone line from the service station to try to find
out what is wrong with your machine. The service technician can also use RDS
to change some of your machine's settings if you request it.
For RDS to work, you must switch it on before the service technician starts the
RDS operation on your machine.
For some RDS operations, it may be necessary for you to stay near the
machine.
Switching RDS On/Off
Before your machine can accept incoming calls from an RDS, you have to
switch RDS on using Function 62. If it is switched off, the machine will not
accept treatment from an RDS.

1

Press Function, 6, and enter the
access number 2, 2, 2, 2. Then
press 6, 2. And press Yes.

SELECT LINE

2

Scroll through the list of features
with j and k until the screen is as
shown opposite.

RDS ON/OFF

3

Press Yes.

4

Change the on/off setting by
pressing j or k.

5

Y/NEXTk

Finish: Yes and Function

RDS
kON OFF

Y/NEXTk

Y/j k

Note: RDS is automatically switched off 24 hours after you switch it on.

58

Operational Difficulties

Troubleshooting

Operational Difficulties
Problem

Required Action

STANDBY MODE
Nothing happens when the switch is
turned on.
SET DOC. OR DIAL NO. is not
displayed.

Check the power cord. Is it properly plugged into
the outlet?
? Plug it in firmly
Switch the power on.

? Check that the power cord is plugged in.
The machine might be in saving energy mode.

? Hold down any key for two seconds.
The display does not show the
Ready condition, or the machine
stops during operation.

Does CLEAR ORIGINAL or CLEAR COPY
appear in the display ?
? Clear the misfeed. See page 56.
Does ADD PAPER appear in the display?
? Load paper into the paper tray. See page 48.
Does CLOSE COVER appear in the display?
? Close all covers.

TRANSMISSION
The original is not pulled into the
auto document feeder.

You did not feed the document far enough into
the feeder.
? Insert the document into the feeder until it
stops. Retransmit.
Clean the ADF rollers (see page 53).
? If the same problem still exists after user
maintenance, contact your service
representative.

The machine cannot dial out.

The telephone line is disconnected.
? Check that the line is connected properly.
The telephone line type setting is incorrect.
? Check the telephone line type setting
See page 86.

59

Troubleshooting

Operational Difficulties

Problem

Required Action

The machine cannot dial out from
behind a private switchboard (a
PBX).

The dialed number does not contain an access
code or a pause, or not enough pauses.
? Include the access number and a pause
before the telephone number, or add pauses
between the access code and the number,
if necessary.

Frequent original misfeeds

Multifeeds or non feeds
Incorrect positioning of originals
? Put the document in the feeder correctly.
Incorrect alignment of originals

? Align the edges of the document.
Curled pages

? Flatten the document.
Incorrect document type

? Use a proper document type. See page 74.
Mixed document types
? The pages must all be of the same type.
Static electricity on the originals
? Shuffle the document.
Clean the ADF rollers (see page 53).
? If the same problem still exists after user
maintenance, contact your service
representative.
Copier silicone oil on the originals
? Wait a few minutes, then try again.
More than 30 pages in the feeder

? Do not place more than 30 pages in the
automatic document feeder at once.
The document may be longer than the maximum
limit (see page 74).
? Make sure that none of your originals exceed
this limit.

60

Operational Difficulties

Problem
Transmission cannot take place

Troubleshooting

Required Action
The other machine is out of order.

? Check the error report.
? Ask the other party to check their machine
and correct the fault.
The line is busy or noisy.
? Check that the dial tone is sent out.
Try to retransmit.
Documents sent to other fax
terminals arrive blank.

The original must be placed face up in the
document feeder.
? Position the original correctly. See page 7.

Consistent difficulty in
communicating with a particular
terminal

There are some bad lines between you and that
other terminal.
? Store that terminal's number as a Quick Dial
Key or Speed Dial Code.
Then call a service technician. Inform him of
the nature of the problem and give the
Quick Dial Key or Speed Dial Code that you
stored the number in.

Consistent poor image quality when
communicating with a particular
terminal

RECEPTION
The telephone keeps ringing and no
fax is printed.

You are in Manual Receive mode.
? Change to Auto Select mode (see page 12).
Power is switched off.
? Switch the power on.

RECEPTION/COPYING
No printout; the ADD PAPER
appears in the display.

The paper trays are empty.
? Add paper (see page 48).
The metal plate in the optional paper feed unit is
not raised up.
? Press the buton on the left of the paper feed
unit.

No printout; the Clear Copy indicator
blinks.

The printer has jammed.

? Clear the jam (see page 56).

61

Troubleshooting

Problem
Copies are blank.

Operational Difficulties

Required Action
Is the toner cassette installed?

? Install the toner cassette.
Copy paper misfeeds occur
frequently.

Is the proper paper in the paper tray?

? Use appropriate paper. See page 74.
Is folded, wrinkled, damp, or curled paper in the
paper tray?
? Always use dry, undamaged paper.
Is the paper set properly in the paper tray?
? Always load paper correctly. See page 48.
Do not load too much paper in the trays.
Are there any pieces of misfed paper or other
foreign objects in the machine?
? Make sure that the paper path is
completely clear of paper and other
material after a misfeed.
Are you copying onto recycled paper?
? Fan the stack of recycled paper and load
it in the paper tray.

Stripes on copies.

The exposure glass for the auto document
feeder is dirty.
? Clean the exposure glass (see page 53).

TELEPHONING
You can't receive phone calls; the
unit only rings once then goes into
receive mode.

You are in FAX mode.
? Change to Manual Receive mode or AUTO
mode.
(see page 12).

You can't receive phone calls; the
unit does not ring.

The telephone line is not connected.
? Connect the line (see page 86).

POLLING
Dialing took place, but polling could
not.

62

Polling with ID is set in the other terminal.
? Contact the person at the other end and
make sure that free polling is available.

Displayed Error Messages

Troubleshooting

Displayed Error Messages
CHECK AUTO-DIALING

You cannot use the auto-dialer at the moment. Use the ten-key
pad or the handset.

NO FILE EXISTS

No polling reception operations have been programmed.
There are no messages in memory waiting for transmission.
Incorrect file number. Check the file number and try again.

TOO MANY DEST.

The memory cannot hold any more telephone numbers.
Either: Delete some numbers then try again.
Or: Wait until some of the Send Later or other delayed
transmissions waiting in memory have been carried out, then try
again.

USED AS GROUP

This Quick Dial Key has a Group stored in it.

USED AS DIAL

This Quick Dial Key has a telephone number stored in it.

USED AS DIAL OPTION
KEY

This Quick Dial Key is programmed as Dial Option Key.

USED AS GROUP KEY

This Quick Dial Key is programmed as Group Key

NOT PROGRAMMED

This Quick Dial Key or Speed Dial Code does not contain a
number.

ALREADY PROGRAMMED

Either:This number is already included in this Group.
This RTI/CSI has already been stored for use with this feature.

PLEASE SET PAUSE

You must add a pause after your area code when you input your
fax terminal's own telephone number.

TONER LOW

Toner has nearly run out. You can still make copies but must
change the cartridge soon.

ADD TONER

The toner cartridge is empty. Install a new cartridge.

ADD PAPER

The cassette is now empty.

CLEAR ORIGINAL

A document is jammed in the feeder.

CLEAR COPY

Paper is jammed in the printer.

CLOSE COVER

A cover is not closed properly. Check that all covers are closed.

SERVICE CALL

(C)-(C)(C) H

j CHECK PAPER SIZE

Machine is out of order. Contact your service
representative. Be sure to write down the code numbers
and have it handy when you call for service.
The size of the installed paper does not match the
currently selected paper size.
Set the paper size (see page 84) or install the appropriate
paper.

63

Troubleshooting

Error Codes

Error Codes
When an error occurs, an error report is printed. This report includes an error
code. The following table lists common error codes and a few of the possible
causes. If any of these or any other error codes are persistent and the machine
does not work properly, contact a service technician.
Note:When an error occurs, it does not mean that you are doing anything wrong or that your
machine needs service. Only if the problem persists should you call your service representative.

Code
0-01

Possible Cause
Printer empty or jammed at the other end

0-04

Faulty machine at the other end
Poor line condition

0-05

Poor line condition

0-06

Incompatible or faulty terminal at the other end
Poor line condition

0-07

The other party's machine disconnected during the call. Resend the page.
If the problem persists, contact the other party.

0-08

The machine at the other end received the page that you sent but it had
errors on the page. You may want to resend the page in question.
The other party's memory could also be full. Contact the other party and
ask them to make room in their memory for your message.

0-14

Same as for code 0-06

0-15

The other party's memory may be full.

0-16

Same as for code 0-04

0-20

Poor line condition

0-21

Same as for code 0-04

0-22

Poor line condition. Ask the other party to resend.

0-23

Same as for code 0-22

0-24

Memory may be full or there may be a problem with your printer, ( jam
need to add paper or toner). Clear memory or solve the problem with your
printer. If the memory was not full, substitute reception may have been
disabled. See page 14

0-70

There is a problem with the machine at the other end.

1-00

Document jam, improperly inserted document

64

Calling the Service Station

Code

Troubleshooting

1-01

Possible Cause
Document length exceeded the maximum limit, or the same as for code
1-00

2-xx

Possible fault in your machine

4-00

The page took too long to send. Send again at a lower resolution, or
without halftone. The phone line may be bad.

4-01

There is a bad line. Your phone line may be disconnected.

4-02

The received page was too long.

5-20, 5-21

Insufficient memory to receive the message. When the pages in memory
have been printed, ask the other party to resend.

5-25

Your machine has a problem. Call service.

6-01, 6-02

Poor line condition or a problem with your machine

6-05, 6-06

Poor line condition, or a problem with your fax machine

6-08

A problem with the machine at the other end

6-09, 6-10

A problem with the machine at the other end or with your machine

Calling the Service Station
The machine has a feature called Service Report Transmission. Use this
feature when your machine is having problems. The machine will transmit
information about the condition of your machine to your service representative.
A technician will then be able to find out what the problem is before making a
visit. Service Report Transmission is available when the fax number of the
service representative has been programmed.
Sending a Service Report
When you need to send a service report, do the following.

1
2

Function 6 2 2 2 2 7 2 and Yes.
Start.

SYSTEM PARA. TX

START

5551234
DIALING

If the transmission was not successful, the machine will not redial. You must
repeat the operation. Program your machine's own telephone number in order
for your service representative to identify the sender of the service report.
(Function 61: see page 90)

65

65

TECHNICAL REFERENCE
Access Code for Functions 61 to 94
Accessing functions 61 to 94 requires an access code.
The sole purpose of this feature is to keep others from accidentally
misadjusting the machine. This code cannot be changed, so do not rely on it as
a security feature.
The code is 2222

User Parameters (function 63)
Adjusting your machine sometimes requires that you change special settings
called user parameters. For each user parameter, you must change a bit in a
switch.
Example:

Switch

SW 01: 0000 1001

bit values
bit

7654 3210

A switch has eight bits. Each bit has a value of 1 or 0, and each bit is numbered
0 to 7 from the right. In the following example we'll change bit 3 of switch 05 in
the user parameters.

1

Press Function and 6, enter the
access code 2 2 2 2 then press
6, 3, and Yes. You'll get:.

SETTING?
PRINT LIST

j

Y/j

(You can press j to see a list.
Otherwise, press Yes.)

2

66

Press Yes again and use the j &
k keys to change switches. For
example go to switch 05 by pressing k five times.

KPAD/Y/jk
SWITCH 05 :1000 0001

User Parameters (function 63)

3

To change bit 3, press 3 on the
key pad. Bit 3 will change from 1
to 0 or from 0 to 1.

TECHNICAL REFERENCE

KPAD/Y/jk
SWITCH 05 :1000 1001

(To change bit 0, press 0, to
change bit 1, press 1, and so on.)

4

Press Yes and Function.

Here is a list of all relevant user parameters. Many bit settings have no effect
and are not listed. (Never change these). The settings made at the factory are
underlined.
SW

Digits & Definition

00

0, 1, 2 and 3

Do not change these settings

4, 5: Default resolution when you
send a message

Bit
Standard
Detail
Fine
Halftone

RESOLUTION
HALFTONE

6: Default setting for transmission
TRANSMISSION MODE

01

7: Clear modes after sending a fax.
RETURN TO HOME POSITION

Settings
4
0
1
0
1

5
0
0
1
1

Memory: 0
Immediate: 1
Off: 0
On: 1

67

TECHNICAL REFERENCE

User Parameters (function 63)

SW

Digits & Definition

Settings

03

0: Automatically print memory
transmission reports.

Off: 0
On: 1

COMMUNICATION RESULT
REPORT (MEMORY TX)

2: Automatically print storage
reports for memory transmission.

Off: 0
On: 1

FILE RESERVE REPORT
(MEMORY TX)

4: Automatically print polling
reception reports.

Off: 0
On: 1

COMMUNICATION RESULT
REPORT (POLLING RX)

5: Automatically print immediate
transmission reports.

Off: 0
On: 1

TRANSMISSION RESULT REPORT

7: Automatically print communication
reports. TCR

Off: 0
Yes: 1

04

7: Include the first half of the first
page with reports?

Off: 0
On: 1

05

0: Store incoming faxes when
machine is out of supplies.

INCLUSION OF PART OF IMAGE

Off: 0
On: 1

SUBSTITUTE RECEPTION

1: Allow automatic reception from
senders that do not identify
themselves. CONDITIONS OF

Accept (Free): 0
Reject (RTI/CSI): 1

MEMORY RECEPTION

6, 7: Level for the Energy Saving
feature
ENERGY SAVING

06

0: Send a header with each page.
TTI

4: Batch Transmission

68

Bit
Heater off:
Heater half cool:
Off: 0
On: 1
Off: 0
On: 1

6
0
1

7
0
0

User Parameters (function 63)

TECHNICAL REFERENCE

SW

Digits & Definition

Settings

08

2, 3: AUTHORIZED RECEPTION
(Can also use function 62)

Bits
2 3:
0 X: Off
1 0: Receive messages only from
senders whose RTI/CSIs are
programmed.
1 1: Receive messages only from
senders whose RTI/CSIs are
programmed.

10

7: Use dithering halftone (SPD) or
standard halftone (STD)?

STD: 0
SPD: 1

HALFTONE METHOD

12

1: Distinctive Ring
2: Faxing & Report Toner Saving

Off: 0
On: 1
Off: 0 On: 1

ECONOMY PRINTING MODE

Note:
If on, contrast will be set to " Normal " automatically, preserving image quality.
This is available when receiving fax messages and printing reports, but not
for copying.
Further, messages sent to you in halftone mode will automatically turn off
toner saving to insure a clear image.
To make sure that the fax quality is acceptable with toner saving on, print a
few reports.
(Note: If the sender is using a machine made by another manufacturer, toner
saving will stay on and this could lower image quality.)
3, 4: Fax reception
density
PRINT DENSITY

13

Access to the public telephone line

Bit
Normal:
Darken:
Lighten:
Bit
Loop Start
Ground Start
Flash Start
PSTN

3
0
0
1

4
0
1
0
0
0
0
1
0

1
0
1
1
0

69

TECHNICAL REFERENCE

User Parameters (function 63)

User Parameter Hints
Changing your machine's default settings
These are the settings your machine assumes immediately after it is turned on,
after clearing the machine, or after you or the night timer reactivates it. Many of
the user parameters determine your machine's default settings.
Clear modes after sending or loading a fax message (Switch 01, bit 7)
Your machine can either reset itself or keep its settings (for a few minutes) after
it sends a fax message.
Automatic reports
Many types of automatic reports can be switched on or off. See page 32 for
details.
Accepting messages when out of supplies (Switch 05, bit 0)
This is also called substitute reception. You can accept messages even when
out of toner or paper by storing them in memory. See page 14
.
Saving toner (Switch 12, bit 2)
You can reduce the amount of toner used for fax messages and for reports.
Messages sent to you in halftone (e.g. photographs) will switch this feature off
to ensure the best image quality available, but the feature will stay on if the
sender is using a machine made by another manufacturer. To make sure the
fax quality is acceptable, print a few reports (see page 32). If you find that your
fax messages and reports are too light, turn this feature off.
Adjusting the density for faxes (Switch 12, bits 3 & 4)
If your received fax messages are too light or too dark, adjust the printing
density over three levels: Normal, Darken, and Lighten.

70

Adjusting the Volume of Various Features

TECHNICAL REFERENCE

Adjusting the Volume of Various Features
(Function 92)
You can change the beeper (monitor) volume of the desired feature.

TRANS MONITOR
RECV MONITOR
ON HOOK MONITOR
DIAL MONITOR

Beeps to signal transmissions.
Beeps to signal receptions.
Beeps to signal on hook dialing.
Beeps when a number is dialed.

1

Press Function, 6, and enter the
access number 2222. Then press
9, 2.

ADJUSTMENT
Y/NEXTk
92 ADJUST VOLUME

2

Press Yes.

TRANS MONITOR
MINkkk
MAX

Y/j k

3

Adjust the transmission monitor
volume with j & k and press Yes
when you're done.

RECV MONITOR
MINkkk
MAX

Y/j k

4

Adjust the reception monitor volume with j & k and press Yes
when you're done.

ONHOOK MONITOR Y/j k
MINkkk
MAX

5

Adjust the on hook monitor volume with j & k and press Yes
when you're done.

DIAL MONITOR
MINkkk
MAX

6

Adjust the dial monitor volume
with j & k and press Yes when
you're done.

7

Press Function to return to the ready state.

Y/j k

71

TECHNICAL REFERENCE

Selecting the Display's Language

Selecting the Display's Language
(Function 93)
If you would rather use another language for messages and displays, follow
the procedure below. The three languages available are: English, French, and
Spanish.

1

Press Function, 6, and enter the
access number 2222. Then press
9, 3, and Yes.

SELECT LANGUAGE Y/jk
ENGLISH

2

Use j and k to scroll through the
available languages.

SELECT LANGUAGE Y/jk
FRENCH

3

Press Yes to accept the language displayed, then press Function to
return to the ready state.

Counters (Function 94, see page 37. )

72

Entering Characters

TECHNICAL REFERENCE

Entering Characters
Use the key pad for entering numbers. Use Quick Dial keys 1 to 8 for entering
letters, the j & k keys to change to another letter, the Yes key to accept a
character, and Quick Dial key 10 for spaces and other characters.
If at any time you make a mistake when entering a character or digit, press the
Clear key to erase it. To correct a character or number already entered, use the
j and k keys to reach the mistake, enter the new character, and press clear to
erase the mistaken character. If you press the No key, whole characters are
erased.
Quick Dial Key
01
02
03
04
05

Letters
A -C
D -F
G -I
J -L
M -O

Quick Dial Key
06
07
08
09
10

Letters
P -R
S -U
V -Z
Nothing
Space & Symbols

Entering Symbols

1
2

Press 10 of the Quick Dial key.
Press j or k to scroll symbols.
You can enter the following symbols.
" Space " & $ ! " # $ % & ' ( ) * + , / : ; & lt; & gt; ? @ [ ? ] ^

3

Press Yes.

Entering Numbers

1

Enter numbers using the ten key pad.

73

TECHNICAL REFERENCE

Document & Paper Specifications

Document & Paper Specifications
Documents (Using the Auto Document Feeder)
Length :

4.1~23.6 in

Width:

5.8~8.6 in

Thickness :

16~24 lb

Document Feeder Requirements



Do not insert torn, heavily curled, wavy, creased, dog-eared, damp, or otherwise
damaged documents. Make copies of these originals and scan the copies.



Do not insert folded, stapled, clipped, glued, or taped documents, or documents
with a metallic coating. Make copies of these originals and scan the copies.



Do not insert documents on which there is undried ink or correction fluid. Wait
for the document to dry.



If the document has an uneven or slanted edge, do not insert that edge in first.

Paper Requirements



Acceptable sizes are letter, legal, A4 and F4.
When a received fax message is printed, a margin of 4mm on all four sides is
left blank. To avoid loss of information, the sender should make sure their
message does not run over these margins.



Do not print to torn, heavily curled, wavy, creased, dog-eared, damp, or
otherwise damaged paper.




Do not print to folded, stapled, clipped, glued, or taped paper.

74

Do not print to paper with any kind of coating or printing. Do not print to metallic
paper. Do not print to the reverse side of a print.

Capabilities

TECHNICAL REFERENCE

Capabilities
Functions That Can Be Used Together (Dual Access)
Job you wish to carry out at the same time
(Second selection)
Job currently in progress
(First selection)

1.

2.

3.

1. Storing to Memory

"

2. Printing from Memory

"

4.

3. Copying

"

5. Immediate Transmission

"

"

"

"

7.

8.

9. 10. 11. 12.
"

"

"

"

6.

"
"

"
"

4. Printing an Automatic Report

5.

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

6. Memory Transmission

"

7. Receiving and Printing a Fax

"

8. Receiving a Fax to Memory

"

"

"

"

"

9. Transmitting a Service Report

"

"

"

"

"

10. PC Print

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

11. PC Scan

"

12. PC Fax
: Possible, " : Not possible

"

"
"

"

"

"

"

"

"

"
"

"

"
"

Stored Numbers (Long term)



10 Quick Dial keys, each of which can hold an individual number. Any three of
the Quick Dial keys can hold a group of numbers.





50 individual numbers stored as two-digit Speed Dial codes (see page 21).
Three groups, each of which can hold up to 30 destinations.
30 CSI or RTI codes (possibly used as wild cards) for authorized reception.

Stored Destinations




You can send to as many as 30 locations for one job.
Up to 100 destinations can be set at any one time. (Ex: message A to 25
destinations, message B to 30, message C to 20 message D to 24 and finally
one immediate transmission job you're programming in now. Total: 100)

75

TECHNICAL REFERENCE

Specifications

File Storage



You can have as many as 100 memory transmission files stored in the machine:
This is a theoretical maximum. The actual number of files you can have in your
machine depends on the types of the documents, and how much memory they
consume.

Specifications
Electrical Specifications (Base machine)
Power supply:

115 Vac, 60 Hz

Power consumption
Energy saver mode:

Average 8 W

Standby mode:

Average 24W

Transmission:

Average 35W

Reception:

Average 175W

Copying:

Average 190W

Maximum power consumption:

390W

Fax Specifications
Protocol:

G3

Memory Capacity:

18 pages/A4 size
With 1Mbyte memory: 102 pages
With 2Mbyte memory: 186 pages

Data rate:

14,400/12,000/9600/7200/4800/
2400 bps, automatic fallback.

Transmission time:

6 seconds at 14,400 bps, G3,
without TTI, ECM, MMR- using
memory for a ITU-T #1 test document (Slerexe letter) at standard
resolution

76

Specifications

TECHNICAL REFERENCE

General Specifications
Fax mode resolution:

(main scan x subscan)
Standard: 8 x 3.85 lines/mm
Detail:
8 x 7.7 lines/mm
Fine:
8 x 15.4 lines/mm

Paper cassette capacity:

150 sheets (20lb)

Auto document feeder capacity:

30 sheets, face up

Paper Size:

Letter, Legal, A4, F4

Dimensions (W x D x H):

15.0 x 13.4 x 8.6 inches
exclusive of trays, handsets, and options

Weight:

15.4 lb
exclusive of trays, handsets, and options

Optional Lower Paper Cassette
Capacity:

250 sheets (20lb)

Paper Size:

Letter, Legal, A4

77

77

INSTALLATION
Before installing your machine, read the safety instructions at the beginning of
this manual. To install the machine, follow these procedures:
1-Find a suitable location for the machine.
2-Remove all the pieces of tape attached to the machine.
3-Install the photoconductor and toner cassette. (See page 80.)
4-Attach the accessories and load the paper in the paper tray. (See page 81.)
5-Connect the phone line. (See page 86.)
6-Connect the power. (See page 88.)
7-Enter all necessary information and settings in your machine's memory. (See page 89.)

Machine Environment
WARNING: When choosing a location for your machine, please follow the safety instruction
given on pages i to iv of this manual.

Location
For the best possible performance, install your machine in a place which
satisfies the following conditions.
╦ Not exposed to direct sunlight
╦ Well ventilated (air turnover at least three times per hour); to avoid the
build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd 3/hr per person.
╦ Level
╦ Not subject to vibration
╦ Away from other electronic equipment, to avoid interference
╦ Away from areas containing corrosive gas
╦ Dust-free
╦ Condensation-free
╦ Temperature 50 to 95░F
╦ Humidity 35 to 70% RH (do not install near a humidifier)
╦ Away from heaters and air conditioners, to avoid sudden changes of
temperature
╦ Within 5 yards of a three-pin grounded power outlet (115 Volts, 60 Hz)

78

Machine Environment

INSTALLATION

╦ Ensure there is clearance around the machine, as indicated in the diagram below.
12.0 "

4.0 "

4.0 "

NOTE: This machine generates a certain amount of ozone. Although the
amount generated is within safety requirements, it is recommended that, to
avoid ozone buildup, you install the machine in a room which is properly
ventilated.
Operating Precautions

╦ While the machine is in operation, do not turn off the main switch or unplug the power cord.

╦ Keep corrosive liquids, such as acid, off the machine.
╦ Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.

╦ The fusing unit may be very hot. Be careful when handling it.

79

INSTALLATION

Installing the Photoconductor and Toner Cassette

Installing the Photoconductor and Toner Cassette
╦ First of all, remove all the pieces of tape attached with the machine.
Before using the machine, install the photoconductor and toner cassette as
follows:

1

Squeeze in the release button on
the left of the machine and open
the cover fully back.

2

Put in the photoconductor as
shown. The left and right ends
are marked " L " and " R " respectively.

3

Shake the toner cassette from
side to side before installing it.

Put in the toner cassette. Make
sure it sinks right down.
The right end is marked 2.

4

80

Close the cover firmly.

Installing the Main Paper Tray

INSTALLATION

Installing the Main Paper Tray

1

Slide the paper guide to the middle.
Caution: Hold the guide at its
base to avoid damaging it.

2

Check you have the cassette the
right way up. Holding the tray at a
slight angle as shown, fit it into
the holes provided.
Important: Hold the tray angled
to the the right to avoid damaging
it.

3

Slide the paper guide back to the
right. And fit the wire as shown.
And fit the wire as below.

Attaching the Document Tray

1

Fit the wire into the holes provided.

81

INSTALLATION

Installing the Auto Document Table

Installing the Auto Document Table

1

Fit the document table to the front
of the machine as shown.
Note: For long documents fold
out the wire extension.

Installing the Copy Tray

1

82

Hold the copy tray so it curves
away from you and fit it into the
holes provided.
Slant the left edge in first.
Pull the copy tray forward.
Note: For long paper fold out the
wire extension.

Installing the Optional Paper Feed Unit
Installation De L'unitÚ D'alimentation Papier Optionnelle

INSTALLATION

Installing the Optional Paper Feed Unit
Installation De L'unitÚ D'alimentation Papier Optionnelle

1

Set the drawer in the cassette
and pull it fully out.
Placer le tiroir dans la cassette et
le tirer compl?tement.

2

Set the guide in the slot appropriate to the paper size you wish to
use.
Placer le guide dans la fente
appropriÚe au format de papier ?
utiliser.

To change the paper size, pull back
and lift out the paper size guide.
Then set the guide in the slot appropriate to the paper size.
Pour modifier le format de papier,
tirer et lever le guide de format de
papier. Puis placer le guide dans la
fente appropriÚe au format de papier.

3

Press down the metal plate inside
the drawer.
Enfoncer la plaque mÚtallique ?
l'intÚrieur du tiroir.

4

Place the paper in the drawer so it is
flush with the rear wall.Do not fill up
the cassette past the load limit
marker.
Placer le papier dans le tiroir de
fašon ? ce qu'il soit ? ras bord avec
la paroi arriÚre. Ne pas dÚpasser la
marque de chargement maximum de
la cassette.

Load limit
Limite de chargement

83

INSTALLATION

Setting the Paper Size
half-moon shaped roller
rouleau en forme de demi-lune

5

Slide the draw until the paper just touches
the front and back of the draw rightly.
Then press the button on the left of the
cassette to raise the metal plate.
Make sure that the half-moon shaped
roller has its curved edge on top.
Glisser le tiroir jusqu'? ce que le papier effleure l'avant et l'arri?re du tiroir. Appuyer
sur la touche ? gauche de la cassette
pour lever la plaque mÚtallique.
S'assurer que le bord arrondi du rouleau
en forme de demi-lune soit en faut.

6

Place the machine onto the paper
feed unit.
Placer le tÚlÚcopieur contre
l'unitÚ d'alimentation papier.
Warning: Watch your fingers!
Mise en garde: Attention ? vos
doigts!

Note: If any foreign matter (especially glue) is on the copy paper, print quality
may deteriorate. Make sure the front, back and sides of the copy paper are
completely clean.

Setting the Paper Size
Use the following procedure to select which paper size the machine will use for
the printouts. For example if you wish to use Legal size paper, install the Legal
size paper into the feed. After done that, choose " LEGAL " using Function 34 or
j key.

1

Press the Function key and 3, 4,
using the ten keypad, then press
the Yes key.

PAPER SIZE
Y/j k
LETTER(8.5X11 INCH)

Or

Press the j key.

2

84

Current paper size appear in the
display. Scroll the paper size using the k key then press Yes.

PAPER SIZE
Y/j k
LEGAL(8.5X14 INCH)

Setting the Paper

3

Either:
╦ If only one cassette is installed, press
Function to finish.
╦ If you have an optional lower cassette
installed, you will be prompt for the paper size. Repeat the same procedure in
the second step. And press Function to
finish.

INSTALLATION

2ND PAPER SIZE Y/j k
LETTER(8.5X11 INCH)

Setting the Paper
See the section titled " Setting / Adding the paper " . See page 48 .

Installing the Optional Memory Card
Switch off the power before you install the optional memory card.

1

Open the cover.

2

Insert the card with the side with
the card type (e.g. TYPE 20)
printed on it facing away (facing
right) from the machine.

3

Close the cover firmly and pull
the copy tray forward.
Turn the power back on.

85

INSTALLATION

Connecting the Machine

Connecting the Machine
Before using the machine, connect the machine to the telephone line properly.
Then plug in the power cable and switch on.
Make sure the machine is properly connected to the telephone line and the
power outlet, as shown below.
CAUTION
Do not switch on until everything is connected properly.
Program the Telephone Line Type setting (use Function 62; see page 92). If
your telephone normally sends out tones(touch tone) when dialing, use the TT
setting; if it normally sends out pulses (rotary dial), use the DP setting. Also,
make sure that the switch on the handset is set up correctly.

Connecting to the Phone Lines
Important: By law in the United States, you must program your phone number identification (your
CSI) into your machine before you can connect it to the public phone system. See
page 89.

[A]

[B]

86

Connecting to the Phone Lines

INSTALLATION

1
2

Connect the phone line cord to the upper fax jack marked Line [A].

3

Connect the handset (option) or your own telephone to the lower jack
marked Tel [B] .

4

Connect the other end of the line to the handset or telephone.

Connect the other end of the line into the phone line jack (on the wall or
on a cable).

87

INSTALLATION

Connecting the Power

Connecting the Power
IMPORTANT POINTS ABOUT POWER CONNECTION
If you have to use an extension cord, make sure that it is capable of carrying
125V/15A, and that your facsimile terminal is the only piece of equipment
connected to that cord. The supply from the wall outlet must not fluctuate more
than 20 V either side of 115 Vac.
The power cord should not be laid in a place where it might trip somebody.
Do not lay anything on the power cord.
WARNING: The power source must conform to the specifications on page 76.
WARNING: Make sure the power source is properly grounded.
WARNING: Follow the safety instructions given of pages i to iv.

1
2

Insert the plug into the wall outlet.
Turn on the power.

Power Source
115 Vac.
60Hz

88

Initial Settings & Adjustments

INSTALLATION

Initial Settings & Adjustments
Important: The CSI code (see below) is required by international law. You
cannot legally connect a fax machine to the telephone system if
the CSI code is not programmed. Further, the TTI code and the
date and time of transmission must be included in the header of
all pages faxed to, from, or within the United States.
Before you connect your machine to the telephone system, you must enter a
few settings and make a few adjustments.
Own number: The phone number used by your fax line.
CSI (Called Station Identification, required by international law): This is your
fax machine's phone number, which must include country and area codes.
During any communication, your CSI appears on their display. (Conversely
their CSI appears on your display.)
RTI (Receive Terminal Identification): This should be your name or company
name, in 20 characters or less. During a communication, if the other party's fax
machine supports RTI, then this replaces the CSI above. The other party's
name will appear on your display, and yours on theirs.
TTI (Transmitter Terminal Identification):This should be the same as your RTI
or CSI code. It will be printed on the header of every page you send. Required
in the USA.
Access number If you select inside line, you must program the number which
proceeds the telephone number.
Line: You must match the fax machine to the type of line you use: a tone line
or a pulse line. Then, you should connect the line to the machine.
Date & Time: Necessary for many functions and required in the USA.
Initial Settings (Function 61)
During the course of this procedure you'll have to enter letters and other
characters.
Use the key pad for entering numbers. Use Quick Dial keys 1 to 8 for entering
letters, the j & k keys to change to another letter, the Clear Key to erase a
letter, Yes key to accept a character, and Quick Dial key 10 for spaces and
other characters. See page 73 for details.
89

INSTALLATION

Initial Settings & Adjustments

If these settings have been made before, the messages on the display will not
always match those shown here. The setting already entered will appear along
with the word [CHANGE?]. In this case, press Yes to change the setting.

1

Press Function and 6, enter the
access code 2222, then enter 61.
You'll get this:

INITIAL MODE Y/NEXTk
61 INITIAL SET

2

Press Yes.

Y/NEXTk
SET OWN NUMBER

3

Press Yes again.

OWN NO.
KPAD
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

4

Enter your phone number.

OWN NO.
KPAD/Y/N
0111212-5551234(C)(C)(C)(C)(C)

╦ The format of the number is normally as follows:
International Dial Prefix, Your Country Code, Your Area Code, then you
must add a Pause, followed by your telephone number.
Check the International Dialing Prefix and the Country Code with your local telecommunications operator. The example shown is for the USA;
the codes to add are 011 and 1.

5

Press Yes. PROGRAMMED will
flash on the display and you'll get

SET RTI

Y/NEXTk

6

Press Yes.

RTI
ABC
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)

7

Enter your office, company, or
personal name, or any other appropriate identification. (Use the
quick Dial keys. See page 73 for
details.)

RTI
ABC Y/N
XYZ COMPANY.

8
90

Press Yes. PROGRAMMED will
flash on the display and you'll get:

SET TTI

Y/NEXTk

Initial Settings & Adjustments

9

Press Yes. The RTI programmed
in step 7 appears. You should
keep it.

INSTALLATION

TTI CHANGE? ABC Y/N
XYZ COMPANY.

If you wish to change it, press
Yes and edit the TTI.
Press No
A You'll get: to keep the TTI as is.

B

Press Yes.

phone number
C Enter yourcountry and areaand include the
code,

SET CSI

Y/NEXTk

CSI
KPAD
(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)(C)
CSI
KPAD/Y/N
15145551234(C)(C)(C)(C)(C)(C)(C)(C)(C)

(but no pauses). Should be the
same as in step 4.
Press Y
ROGRAMMED will
D flash ones. Pdisplay and you'll get:
the

READY
100% 00:00AM
SET DOC. OR DIAL NO.

Setting the Access Number

1

Press the Function key and
press the Yes key.

Y/NEXTk
SET OWN NUMBER

2

Press the k key until the screen is
shown opposite.

Y/NEXTk
SET PSTN ACCESS NO.

3
4

Press the Yes key.

NUMBER
(C)(C)

KPAD/N

Enter the number which you use
to access an outside line.

NUMBER
0(C)

KPAD

5

Press the Yes key to store your setting, the press the Function key.

91

INSTALLATION

Initial Settings & Adjustments

Setting the Phone Line (Function 62)

INITIAL MODE Y/NEXTk
62 SELECT FUNCTION

1

Press Function and 6, enter the
access code 2, 2, 2, 2, then enter
62. You'll get this:

2

Press Yes.

3

Press Yes again.

SELECT LINE
k TT PD

Y/j k

4

Press j & k to set your machine
for a tone dial line (TT) or a pulse
dial line (PD).

SELECT LINE
TT k PD

Y/j k

5

Press Yes. PROGRAMMED will
flash on the display and you'll get
this.

Y/NEXTk
AUTHORIZED ON/OFF

SELECT LINE

Y/NEXTk

At this point, you could turn on
the Authorized Sender function
(page 37). We will skip this

6

92

Press Function.

READY
100% 10:00AM
SET DOC OR DIAL NO.

Initial Settings & Adjustments

INSTALLATION

Setting the Date & Time (Function 91)

1

Press Function, 6, and enter the
access code 2222. Then enter
9 1.

ADJUSTMENT Y/NEXTk
91 ADJUST CLOCK

2

Press Yes. A date and time will
appear.

FRI
:*/#/Y
APR 21 1995 01:35PM

2

Change the month using * or # (*
to scroll forward, or # to scroll
backward) on the ten key pad
and press k to move the cursor.

SUN
*/#/Y
MAY 21 1995 01:35PM

3
4
5
6

Change the date with the ten keypad as 09.

TUE
*/#/Y
MAY 09 1995 01:35PM

Type in the year and time at the
keypad as 9 5 1 0 2 5.

TUE
*/#/Y
MAY 09 1995 10:25PM

Change AM/PM using * or # on
the ten key pad.

TUE
*/#/Y
MAY 09 1995 10:25AM

When the display is correct, press Yes and Function

93

INSTALLATION

Initial Settings & Adjustments

Daylight Saving Time
Whenever local custom requires advancing the clock or setting the clock back,
use this feature. You can easily move the clock forwards when daylight saving
time begins, and back when it ends.
When you install the machine for the first time, take care that the setting is
correct before you set the date and time.

1
2
3
4

94

Press Function, 6, and enter the
access code 2222. Then enter
6 2.

SELECT LINE

Y/NEXTk

Press k until the screen is as
shown opposite, and then press
Yes.

Y/NEXTk
SUMMER TIME/DTS

Use the j and k arrows on the
scroll key to switch the feature on
or off. This mode is off if the display is shown as opposite.

SUMMER TIME/DTS Y/j k
ON kOFF

To store your setting: Yes

INDEX & GLOSSARY
Index
A
acceptable originals
minimum/maximum 4
access code 66
adding
paper 48
toner 49
answering machine
using with 13
authorized reception 37
authorized senders 37
Auto Select
reception 12
automatic
reports 32

B
broadcasting 7

C
characters
entering 73
clearing jams
copy/print 56
document 55
communication
capabilities 75
problems 57
connection
phone line 86
power 88
contrast
faxing 15
copy tray
installing 82
copying 47
Correcting Mistakes
Dialing 54
counters 37
CSI 89

D

date & time 93
Daylight Saving Time 94
default settings 70
density
fax printouts 70
faxing 15
detailed document
faxing 15
dialing 8
document
specifications 74
Document Feeder
Acceptable originals 4,5
faxing 7
Document size, allowable 4
document table
installing 82
document tray
installing 81
Document types, allowable 5
dual access 75

E
environment (machine) 78
erasing
stored message 28
error codes 64

F
faxing 3-31
broadcasting 7
chain dialing 27
document feeder 7
send later 16
to one destination 7
file
report 35
function
21 erasing a stored message
28
22 erasing a polling job 28
31 setting a quick dial 21
33 setting a group 23
41 Journal 35
42 file report 35
43 stored number report 36

51 printing a stored message
29
62 initial settings 41,45,92
63 user parameters 66
71 night timer 44
81 authorized senders 39
91 date & time 93
92 sound volume 71
93 language 72
94 counters 37
function
61 initial settings 89

G
Grounding iii
groups
storing groups 23
using groups 8

H
handset
on hook dial 31

I
indicators 1
initial settings
general 89
Installation 78

J
jams
copy/print 56
document 55
Journal 32,35

K
keys 1

L
labels
entering characters for 73
language 72
LCD 1
length reduction 57
Lightning protection iii,iv

95

INDEX & GLOSSARY

M
machine exterior 2
maintenance
daily 53
paper 48
toner 49
manual
reports 35
Manual Receive
reception 12
Memory Transmission 6,7
erasing 28
printing 29

N
night timer 14,43
numbers
storing 21

O
on hook dial 31
On/Off Switches
RDS 58
Reject Messages from
Unidentified Senders 37
operation panel 1
option
fax: send later 16

P
Page Count 17
paper
adding 48
setting size 84
specifications 74
when out of 14
paper feed unit
installing 83
paper tray
installing 81
phone
See handset
photoconductor
installing 80
polling
cancel 28
power 76,88
Power supply iii
printing
stored message 14,29

96

Printing a file from memory 29
problems 54
communication 57
document jams 55
error codes 64
indicator 54
operation 59
print/copy jams 56
Programming
Daylight Saving Time 94
pulse line 92

Q
quick dial
storing 21
Quick Dials
storing/editing 21

R
RDS (Remote Diagnostic
System) 58
reception 12
authorized 37
substitute 14
reduction
length reduction 57
report
communication failure 33
communication result 33
error 33
format 34
Journal 32,35
list of files 35
list of numbers 36
memory storage 32
power failure 32
transmission result 33
user initiated 35
reports 32,33,34,35,36
automatic 32
resolution
See detail
RTI 89
RTI/TTI
entering characters for 73

S
saving
toner 70
send later 16
cancel 28
printing 29

sending
See faxing
solutions 54
sound volume 71
specifications
general 76
paper & documents 74
Speed Dials
storing/editing 21
stored message
printing 29
stored numbers
printing 36
storing numbers 21
in groups 23
quick dial 21
storing numers
capacity 75
subsitute reception 70
substitute reception 14

T
talking
before transmission 31
time & date 93
timer
night 43
tonal signals 92
tone line 92
toner
adding 49
saving 70
when out of 14
Transmission
Memory 6
Using Redial 20
troubleshooting 54
TTI 89
TTI On/Off 18

U
user parameters 66 - 70

V
volume 71

Mini-Glossary

INDEX & GLOSSARY

Mini-Glossary
CSI: Called Station Identification. This is your
fax number, programmed in your machine for
identification purposes. During a
communication, it appears on the other party's
display, and vice versa. By international law,
the CSI must be programmed in your machine
before you connect it to the public phone
network. The CSI consists of your fax number,
and should include the country and area
codes, but not hyphens.

RTI: Receiving Terminal Identification This is a
20 character identification, such as your name
or company name. The RTI replaces the CSI
during a communication if the other party's
machine is compatible with this function. (This
is legal).

TTI: Transmitting Terminal Identification. This
is the identification printed at the header of
every page you send. It should be identical to
the RTI (see below). By American law, a TTI
must appear on every page sent from, to, or
within the USA.

Wild cards: A wild card is a partial RTI or CSI.
A caller whose RTI or CSI contains the wild
card will be treated differently (e.g. for
authorized reception, see page 37).

Journal: A report generated by your fax
machine to attest to the success or failure of
all communications, including receptions.

97

Certification Label
The certification is located behind the machine.

The label says:
RICOH UNITECHNO CO., LTD.
713
TSURUGASONE
YASHIO-SHI
SAITAMA-KEN JAPAN.

C o m p l i e s wi th FD A r a di at io n
performance standards, 21 CFR
Subchapter J.

MANUFACTURED:
PPC2100S HS

98

USA
FCC Requirements
1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label that contains, among other
information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information
must be provided to the telephone company.
2. This equipment uses the following USOC jack: RJ11C
3. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN's on the
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN's
should not exceed five (5.0). Contact the telephone company to determine the maximum REN for the calling area.
4. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation
of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary
modifications in order to maintain uninterrupted service.
6. In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems
section in this manual.
7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for
repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to
disconnect the equipment from the network until the problem is resolved.
8. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to
state tariffs.

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS
TO EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

CANADA
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment
will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in
some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The standard connecting arrangement code for this equipment is CA11A.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone
loop which is used by the device to prevent overloading. The termination of a loop may consist of any combination of devices subject
only to the requirement that the sum of the load numbers of all the devices does not exceed 100.

Faxing at a Glance
Option key
SEND LATER
SET PAGES?

Setting the number of pages

TTI PRINT?

1
2
3
4

Sending or picking up a fax
message later (page 16 )

Printing an ID at the top of
your message

Hints
╦ Problem? See page 54
╦ To change the toner
cartridge, see page 49.
╦ To add paper, see
page 48.
╦ Use the Function, j,
and k keys to navigate
through functions and
options.

╦ Follow the safety
instructions at the
beginning of this manual.

╦ Use the Yes & No keys
(m & i) to accept or
reject settings.
╦ If your telephone line
uses pulse dialing, see
page 46 for how to
generate tones.

Fan your stack. (At most 30 one sided pages)

5

Press Yes and dial more numbers (if
needed). Finally press the Start key.

Insert the document face up in the feeder.
Select Memory (LED on) or Immediate
Transmission (LED off) with the Memory key.
Dial the number either from the keypad, with
a Quick Dial key (at the left), or with a Speed
Dial code.

╦ Use Quick Dial keys
01 to 08 to enter letters
and Quick Dial key 10
to enter spaces and
symbols.

Functions: Press the function key followed by one of the numbers below.
11

Picking a document stored elsewhere (page 30)

21

Erasing a message stored for transmission (page 28)

22

Erasing instructions to pick up a document (page 28)

31

Storing a number in one of the Quick Dial keys at left
(page 21)

32

Storing a number as a two-digit code (page 21)

33

Storing a group of numbers (page 23)

34

Setting the paper size (page 84)

41

Checking the last 35 communications (prints out a
report, page 34)

61*

Initial Settings:
Own telephone number
RTI (a name ID sent to other machines)
TTI (an ID printed on messages you send),
CSI (phone ID sent to other machines).
PSTN accessing code
(page 89)

62*

Selecting the phone line , turning authorized reception
and the timer on or off, and turning PC-FAX Reception
mode on or off.
(page 92)

63*

Printing and setting user parameters ( bit switch
settings for a variety of functions, page 66).

71*

Night timer (page 43).
Setting the list of specified senders (for authorized
reception, page 37)

42

Printing a list of all messages and pick-up files stored
in the machine (page 35)

81*

43

Printing a list of all the telephone numbers stored in
the fax machine (page 36)

91*

Adjusting the clock (page 93).

92*

Adjust the volume (page 71).

Printing a message stored in the machine (page 29)

93*

Selecting a different language (page 72).

94*

Counters (page 37).

51

Photocopy this cover and use as a quick reference.

*These functions require the access code on page 66.

SUPPLIES
CAUTION: Ricoh shall not be responsible for any damage or expense that
may result from the use of parts other than recommended parts.
For good copy quality, Ricoh recommends that use genuine Ricoh toner.
TONER CASSETTES
╦ RICOH TONER CASSETTE TYPE 70 is recommended for the best performance.

PHOTOCONDUCTOR
╦ RICOH DRUM TYPE 70 is recommended for the best performance.

Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006.
201-882-2000
U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite
1200, Arlington, VA 22209. 703-525-3234
Ricoh Company Ltd., 15-5, Minami-Aoyama 1-Chome, Minato-ku, Tokyo 107,
Japan

US

Part No. H5298600

Printed in Japan


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